5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Preserve at Mentor Ridge is considerably one of the premier assisted living communities in Ohio, presenting a home-like experience with personalized care provided for each resident. Also offering memory care and respite care, the upscale home provides unique accommodations for the specific needs of residents. The Preserve at Mentor Ridge is known for the kind of assistance they approach and deliver.
The Preserve maintains a service based on convenience and flexibility; they want their residents to do more and think less simultaneously. Its essential community features include a fitness center, salon and spa, movie theater, dining room, housekeeping and transportation, well-lit lounge areas, and spacious common rooms.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 131st out of 210 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▲ 5% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ■ Avg State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 10m per day | ■ Avg State avg: 2h 7m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day | ■ Avg State avg: 3h 20m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 37% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▲ 7% State avg: 25m per day · National avg: 29m per day |
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 2 | This facility has 50% fewer total citations than a typical Ohio nursing home (1 vs. OH avg 2).↓ 50% better |
Ohio average 6.7
Last Health inspection on Feb 2024
Ohio average 30.9
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 2 citations resulted from standard inspections.
100% better than Ohio averageOhio average: 0.3
100% better than Ohio averageOhio average: 0.9
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
17% fewer staff per resident than Ohio average
21% better than Ohio average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 15 RN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.6 hoursAssists with medical care and medications.
All 27 LPN Staff are full-time employees. No contractors work on this role.
27
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hoursHelps with daily care and mobility.
All 67 CNA Staff are full-time employees. No contractors work on this role.
67
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,501 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 67 | 0 | 67 | 18,021 | 92 | 100% | 10.8 |
| Licensed Practical Nurse | 27 | 0 | 27 | 6,627 | 92 | 100% | 11.2 |
| Registered Nurse | 15 | 0 | 15 | 4,308 | 92 | 100% | 11.6 |
| RN Director of Nursing | 4 | 0 | 4 | 1,876 | 64 | 70% | 8.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 950 | 63 | 68% | 9.7 |
| Speech Language Pathologist | 0 | 10 | 10 | 816 | 52 | 57% | 5.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 797 | 57 | 62% | 10.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 552 | 70 | 76% | 7.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 367 | 53 | 58% | 5.4 |
| Qualified Social Worker | 0 | 5 | 5 | 367 | 42 | 46% | 5.3 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 310 | 41 | 45% | 7.6 |
| Physical Therapy Aide | 0 | 4 | 4 | 303 | 44 | 48% | 6.5 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 293 | 57 | 62% | 3.9 |
| Qualified Activities Professional | 3 | 0 | 3 | 76 | 15 | 16% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 45 | 12 | 13% | 3.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
6% worse than Ohio averageOhio average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.8
24% worse than Ohio averageOhio average: 12.7
Percent of long-stay residents whose need for help with daily activities has increased
5.2%
24% better than Ohio averageOhio average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
9.9%
12% worse than Ohio averageOhio average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.2%
46% worse than Ohio averageOhio average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
28% worse than Ohio averageOhio average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
4.7%
21% worse than Ohio averageOhio average: 3.9%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Percent of long-stay residents who lose too much weight
6.7%
8% worse than Ohio averageOhio average: 6.2%
Percent of long-stay residents who have depressive symptoms
49.6%
106% worse than Ohio averageOhio average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
2.2%
75% better than Ohio averageOhio average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
8% better than Ohio averageOhio average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.9%
23% worse than Ohio averageOhio average: 94.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
23% better than Ohio averageOhio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
40% better than Ohio averageOhio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
19% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
72% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
98Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Preserve at Mentor Ridge from 2017–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #37 / 210Payroll — State benchmarkedThis home is ranked 37th out of 210 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #120 / 210Payroll % — State benchmarkedThis home is ranked 120th out of 210 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Room Sizes: 357 / 403 / 721 / 743 / 801 sq. ft
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 26 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.5 miles from city center
Estimated distance in miles from Mentor's city center to The Preserve at Mentor Ridge's address, calculated via Google Maps.
— 4.88 miles to nearest hospital (UH Lake West Medical Center)
Add your location
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| The Preserve at Mentor Ridge | NH AL MC RC | Mentor (Norton Parkway) | 99
Facility
99
OH AVG
78
Rank
#77 / 323 |
95.8%
Facility
95.8%
OH AVG
78.7%
Rank
#34 / 211 | +22% | 3.27
Facility
3.27
OH AVG
3.54
Rank
#131 / 210 | -1% | -8% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 211 | 2
Facility
2
OH AVG
30.9
Rank
#1 / 210 | 2.0
Facility
2.0
OH AVG
4.6
Rank
#13 / 210 | - | 94 | - |
1
Facility
1
OH AVG
40
Rank
#674 / 705 | David Granito | $14.2M
Facility
$14.2M
OH AVG
$10.1M
Rank
#32 / 210 | $8.2M
Facility
$8.2M
OH AVG
$3.9M
Rank
#37 / 210 | 57.3%
Facility
57.3%
OH AVG
40.2%
Rank
#120 / 210 | 366455 | ||||
| Nason Center of Breckenridge Village | NH AL IL | Willoughby (Deer Creek) | 72
Facility
72
OH AVG
78
Rank
#169 / 323 |
92.5%
Facility
92.5%
OH AVG
78.7%
Rank
#53 / 211 | +18% | 4.39
Facility
4.39
OH AVG
3.54
Rank
#26 / 210 | -35% | +24% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 211 | 4
Facility
4
OH AVG
30.9
Rank
#4 / 210 | 1.3
Facility
1.3
OH AVG
4.6
Rank
#2 / 210 | - | 63 | - |
36
Facility
36
OH AVG
40
Rank
#390 / 705 | Kara Hanzie | $9.2M
Facility
$9.2M
OH AVG
$10.1M
Rank
#74 / 210 | $6.4M
Facility
$6.4M
OH AVG
$3.9M
Rank
#56 / 210 | 69.9%
Facility
69.9%
OH AVG
40.2%
Rank
#77 / 210 | 365581 |
The Preserve at Mentor Ridge is located in Mentor, Ohio.
Here are the financial assistance programs available to residents in Ohio.
The Preserve at Mentor Ridge is in the Norton Parkway neighborhood of Mentor.
The Preserve at Mentor Ridge has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Preserve at Mentor Ridge's occupancy is 95.8%.
The team at The Preserve at Mentor Ridge can be reached at [email protected].
The Preserve at Mentor Ridge is registered as a for-profit in OH.
The Preserve at Mentor Ridge has had 1 recently reported citation.
Yes — there are 5 photos of The Preserve at Mentor Ridge in the photo gallery on this page.
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