Total health inspections
1
Ohio average 6.7
Last Health inspection on Feb 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Preserve at Mentor Ridge
Nursing Home, Assisted Living & Memory Care · Mentor, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Preserve at Mentor Ridge
Nursing Home, Assisted Living & Memory Care · Mentor, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Preserve at Mentor Ridge accepts Medicare and private pay.
The Preserve at Mentor Ridge is considerably one of the premier assisted living communities in Ohio, presenting a home-like experience with personalized care provided for each resident. Also offering memory care and respite care, the upscale home provides unique accommodations for the specific needs of residents. The Preserve at Mentor Ridge is known for the kind of assistance they approach and deliver.
The Preserve maintains a service based on convenience and flexibility; they want their residents to do more and think less simultaneously. Its essential community features include a fitness center, salon and spa, movie theater, dining room, housekeeping and transportation, well-lit lounge areas, and spacious common rooms.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 128th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 128th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 16m per day
Rank #128 / 203Nurse hours — State benchmarkedThis home is ranked 128th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
-15%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day |
Types of Care at The Preserve at Mentor Ridge
Assisted Living
Memory Care
Capacity and availability
This home is often near full
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Occupancy rate
95.8%
Rank #12 / 203Occupancy rate — State benchmarkedThis home is ranked 12th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
61 days
Occupancy rate
95.8%
Rank #12 / 203Occupancy rate — State benchmarkedThis home is ranked 12th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
61 days
Walk Score: 1 / 100 Rank #188 / 201Walk Score — State benchmarkedThis home is ranked 188th out of 201 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyLake
Email
[email protected]
Fax(440) 701-6993
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Latest Inspection
July 10, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 2 | This facility has 50% fewer total citations than a typical Ohio nursing home (1 vs. OH avg 2).↓ 50% better |
Health Inspection History
Inspections
Total health citations
2
Rank #1 / 203Health citations — State benchmarkedThis home is ranked 1st out of 203 homes in Ohio. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 203 OH SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 30.9
Citations per inspection
2
Rank #13 / 203Citations per inspection — State benchmarkedThis home is ranked 13th out of 203 homes in Ohio. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 203 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 2 citations resulted from standard inspections.
Breakdown of citation severity (last 2 years)
Critical Health citations
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
100% better than Ohio averageOhio average: 0.9
Citations history (last 2 years)
Pharmacy moderate citation
Feb 22, 2024
Corrected
Resident Rights moderate citation
Feb 22, 2024
Corrected
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
163
Employees
133
Contractors
30
Staff to resident ratio
1.66:1
22% worse than Ohio average
Avg staff/day
46
Average shift
9.6 hours
19% better than Ohio average
Total staff hours (quarter)
40,218
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
66
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
9.5%
3,837 contractor hours this quarter
Speech Language Pathologist: 11
Respiratory Therapy Technician: 6
Physical Therapy Aide: 5
Physical Therapy Assistant: 4
Qualified Social Worker: 3
Therapeutic Recreation Specialist: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 66 | 0 | 66 | 18,668 | 91 | 100% | 10.6 |
| Licensed Practical Nurse | 24 | 0 | 24 | 6,595 | 91 | 100% | 11.2 |
| Registered Nurse | 20 | 0 | 20 | 4,365 | 91 | 100% | 11.6 |
| RN Director of Nursing | 4 | 0 | 4 | 1,736 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,361 | 66 | 73% | 8 |
| Speech Language Pathologist | 0 | 11 | 11 | 864 | 87 | 96% | 6.3 |
| Physical Therapy Aide | 0 | 5 | 5 | 816 | 68 | 75% | 6.2 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 651 | 82 | 90% | 6.5 |
| Qualified Social Worker | 0 | 3 | 3 | 566 | 71 | 78% | 5.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 528 | 62 | 68% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 520 | 69 | 76% | 7.2 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 501 | 78 | 86% | 6.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 440 | 63 | 69% | 7 |
| Administrator | 2 | 0 | 2 | 436 | 64 | 70% | 6.8 |
| Qualified Activities Professional | 2 | 0 | 2 | 76 | 20 | 22% | 3.4 |
| Medication Aide/Technician | 1 | 0 | 1 | 55 | 5 | 5% | 11 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 41 | 12 | 13% | 3.4 |
66 Certified Nursing Assistant
% of Days
100%
24 Licensed Practical Nurse
% of Days
100%
20 Registered Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
70%
5 Clinical Nurse Specialist
% of Days
73%
11 Speech Language Pathologist
% of Days
96%
5 Physical Therapy Aide
% of Days
75%
6 Respiratory Therapy Technician
% of Days
90%
3 Qualified Social Worker
% of Days
78%
2 Mental Health Service Worker
% of Days
68%
2 Other Dietary Services Staff
% of Days
76%
1 Dietitian
% of Days
70%
1 Dental Services Staff
% of Days
70%
1 Nurse Practitioner
% of Days
69%
4 Physical Therapy Assistant
% of Days
86%
1 Occupational Therapy Aide
% of Days
65%
1 Therapeutic Recreation Specialist
% of Days
69%
2 Administrator
% of Days
70%
2 Qualified Activities Professional
% of Days
22%
1 Medication Aide/Technician
% of Days
5%
1 Occupational Therapy Assistant
% of Days
13%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
6% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.8
24% worse than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.2%
Percent of long-stay residents whose need for help with daily activities has increased
5.2%
24% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.9%
Percent of long-stay residents whose ability to move independently worsened
9.9%
12% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.2%
46% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
28% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
21% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
8% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
49.6%
Percent of long-stay residents who have depressive symptoms
49.6%
106% worse than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.2%
Percent of long-stay residents who received an antipsychotic medication
2.2%
75% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.9%
23% worse than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
23% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
40% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
19% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
28% of new residents, often for short stays.
Typical stay
4 - 5 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
98
Medicare
25
25.5% of residents
Medicaid
51
52% of residents
Private pay or other
22
22.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Preserve at Mentor Ridge based on CMS SNF Cost Reports.
Occupancy Rate
95.8%
↑ 0.7pp vs 2022
Net Income
$882.5K
↓ ~$721.3K vs 2022
Total Payroll
$8.2M
↑ ~$1.3M vs 2022
Profit Margin
5.2%
↓ 5.1pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.0M
Profit
$882.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$17.0M Rank #30 / 203Revenue — State benchmarkedThis home is ranked 30th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$882.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 203Payroll — State benchmarkedThis home is ranked 35th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 203Payroll — State benchmarkedThis home is ranked 35th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.2M
What does this home offer?
Room Sizes: 357 / 403 / 721 / 743 / 801 sq. ft
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for The Preserve at Mentor Ridge
The Preserve At Mentor Ridge Floorplan 3
The Preserve At Mentor Ridge Floorplan 2
The Preserve At Mentor Ridge Floorplan 1
The Preserve At Mentor Ridge Floorplan 4
Places of interest near The Preserve at Mentor Ridge
1.5 miles from city center
Estimated distance in miles from Mentor's city center to The Preserve at Mentor Ridge's address, calculated via Google Maps.
— 4.88 miles to nearest hospital (UH Lake West Medical Center)
Calculate Travel Distance to The Preserve at Mentor Ridge
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Financial Assistance for
Nursing Home in Ohio
The Preserve at Mentor Ridge is located in Mentor, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about The Preserve at Mentor Ridge
What neighborhood is The Preserve at Mentor Ridge in?
The Preserve at Mentor Ridge is in the Norton Parkway neighborhood of Mentor.
Is The Preserve at Mentor Ridge in a walkable area?
The Preserve at Mentor Ridge has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the best email address for The Preserve at Mentor Ridge?
The team at The Preserve at Mentor Ridge can be reached at [email protected].
Has The Preserve at Mentor Ridge had any recent deficiencies or citations?
The Preserve at Mentor Ridge has had 1 recently reported deficiency.
What is the phone number of The Preserve at Mentor Ridge?
(440) 290-0900 will put you in contact with the team at The Preserve at Mentor Ridge.
What county is The Preserve at Mentor Ridge located in?
The Preserve at Mentor Ridge is in Lake County.
Is The Preserve at Mentor Ridge Medicare or Medicaid certified?
Yes — The Preserve at Mentor Ridge is a CMS-certified provider of Medicare and Medicaid.
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