The Reserve at Mills Farm
Assisted Living, Independent Living & Memory Care · Raleigh, NC
The Reserve at Mills Farm
Assisted Living, Independent Living & Memory Care · Raleigh, NC
The Reserve at Mills Farm continues to excel in creating a lifestyle that suits the needs of its residents. The luxurious community offers many opportunities for blossoming friendships between staff and residents. Cultivating personal growth and holistic wellness is what they are known for; residents learn to live vibrant social lives during their golden years.
The Reserve offers many activities and amenities that cater to the interests of every senior– it features a recreational room, transportation services, in-house maintenance service, seasonal menus served occasionally, social activities, and wellness programs ensuring that residents stay entertained and engaged throughout the day.
Types of Care at The Reserve at Mills Farm
Independent Living
Assisted Living
Memory Care
35-bed community Rank #336 / 397Bed count — State benchmarkedThis home is ranked 336th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 37 / 100 Rank #245 / 572Walk Score — State benchmarkedThis home is ranked 245th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyWake
License NumberHAL-092-229
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingass, Director of Corporate Compliance
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2022 · 4 years of data
16 deficiencies
8 inspections
2 penalties
$4.0K fined
6 inspections with deficiencies
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
21↑ 100% higher than NC avg
-
$4k$2k↑ 100% higher than NC avg
Data reflects the most recent 4 years (since 2022).
- 2023-02-03 $2,000 Paid in Full
- 2023-02-03 $2,000 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (65% below)
• Deficiencies per year (65% below)
• Deficiencies per inspection (9% below)
• Total inspections (62% below)
• Inspections with deficiencies (68% below)
• Inspection deficiency rate (17% below)
• Total deficiencies (65% below)
• Deficiencies per year (65% below)
• Deficiencies per inspection (9% below)
• Total inspections (62% below)
• Inspections with deficiencies (68% below)
• Inspection deficiency rate (17% below)
Latest Inspection
July 20, 2023
Plan Of Correction
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 46 | This facility has 65% fewer total deficiencies than a typical North Carolina assisted living residence (16 vs. NC avg 46).↓ 65% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 4 | 11.5 | This facility has 65% fewer deficiencies per year than a typical North Carolina assisted living residence (4 vs. NC avg 11.5).↓ 65% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 2.2 | This facility has 9% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2 vs. NC avg 2.2).↓ 9% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 21 | This facility has 62% fewer total inspections than a typical North Carolina assisted living residence (8 vs. NC avg 21).↓ 62% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 6 | 19 | This facility has 68% fewer inspections with deficiencies than a typical North Carolina assisted living residence (6 vs. NC avg 19).↓ 68% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 75% | 90% | This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 20, 2023, found deficiencies related to fire safety systems, specifically holes or gaps in fire-resistant rated ceilings. Earlier inspections showed a broader pattern of issues including medication administration errors, incomplete resident assessments, failure to implement ordered wound care, inadequate supervision of residents at risk of falls, and lapses in reporting incidents to authorities. Complaint investigations in February 2023 addressed concerns about water temperature, supervision, medication management, notification of primary care providers, resident rights, and infection control, with some substantiated findings. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with care and safety practices, with some recurring themes over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
The Reserve at Mills Farm Virtual Tour
Get to know the community with a high-definition video tour
Living Spaces & Floor Plans for The Reserve at Mills Farm
The Reserve At Mills Farm Plan 4
The Reserve At Mills Farm Plan 3
The Reserve At Mills Farm Plan 2
The Reserve At Mills Farm Plan 1
The Reserve At Mills Farm Plan 5
Places of interest near The Reserve at Mills Farm
14.8 miles from city center
Estimated distance in miles from Apex's city center to The Reserve at Mills Farm's address, calculated via Google Maps.
— 2.82 miles to nearest hospital (WakeMed Cary Hospital)
Calculate Travel Distance to The Reserve at Mills Farm
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Financial Assistance for
Assisted Living in North Carolina
The Reserve at Mills Farm is located in Apex, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around Raleigh
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Sunrise of Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (Northwest Raleigh) | 100 | Yes | 49 | - | A- | 97.50/200 | 24 | 75% | Studio / 1 Bed / 2 Bed | |
| Cadence North Raleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raleigh (North Raleigh) | 96 | No | 45 | - | A+ | 93.50/200 | 19 | 78.9% | Studio / Suite / 1 Bed | |
| Brookdale Wake Forest |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wake Forest | 70 | Yes | 54 | 52.9% | A+ | 94.50/200 | 21 | 85.7% | Studio / 1 Bed / 2 Bed | |
| Magnolia Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Raleigh (Northwest Raleigh) | 66 | No | 50 | - | - | 103.50/200 | 15 | 73.3% | Studio / 1 Bed / 2 Bed | |
| The Reserve at Mills Farm |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Apex | 35 | No | 37 | - | - | 103.50/200 | 8 | 75% | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about The Reserve at Mills Farm
What neighborhood is The Reserve at Mills Farm in?
The Reserve at Mills Farm is in the Apex neighborhood of Apex.
Is The Reserve at Mills Farm in a walkable area?
The Reserve at Mills Farm has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Reserve at Mills Farm?
According to NC state health department records, The Reserve at Mills Farm's license number is HAL-092-229.
How many beds does The Reserve at Mills Farm have?
The Reserve at Mills Farm has 35 beds.
What is the phone number of The Reserve at Mills Farm?
(919) 694-4636 will put you in contact with the team at The Reserve at Mills Farm.
What county is The Reserve at Mills Farm located in?
The Reserve at Mills Farm is in Wake County.
Is The Reserve at Mills Farm Medicare or Medicaid certified?
The Reserve at Mills Farm is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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