Total health inspections
5
Arkansas average 4.2
Last Health inspection on Feb 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Springs of Chenal
Nursing Home
The Springs of Chenal
Nursing Home
The Springs of Chenal is a premier assisted living community in Little Rock, Arkansas, that provides seniors with a second home, offering peace of mind to their loved ones. Their goal is to help seniors maintain a healthy and joyful life, embracing all the adventures life has to offer. Their staff is committed to resident-centered care and strives for excellence in quality improvement.
At The Springs of Chenal, they believe in creating an environment where senior residents can thrive and enjoy their golden years. This assisted living community is designed with the utmost care. They offer nursing services, a top-notch staff, outstanding amenities, and specialized programs so that every resident’s health is continually prioritized.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
70
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.9%
Residents per day (avg)
49
Occupancy rate
57.9%
Residents per day (avg)
49
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
72% of new residents, often for short stays.
Typical stay
22 days
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Proprietary home
Other
Home revenue
$5.7M
Operating loss
-$1.0M
Proprietary home
Other
Home revenue
$5,664,291.00
Operating loss
$-1,021,067.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.7M
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)
Additional licensing details
Business type:
Limited Liability Company
CMS Certification Number:
45288
Certification type:
XIX/XVIII
County:
Pulaski
Ownership & operating entity
The Springs of Chenal is legally operated by Allay Healthcare LLC, and administrated by Kaicee Rodrigues.
Type Of Units
Medicaid and Medicare
70 units
Total beds
70 units
Contact Information
Fax:
501-224-5950
Types of Care at The Springs of Chenal
Nursing Home
Compare Nursing Homes around Little Rock
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Encore at West Little Rock
+41%
-9%
+6%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Little Rock (Rainwood Cove)
97
No
-
51
NICHOLS, COURTNEY
75.4%
$8,141,979.00
$4,021,058.00
49.4%
73.60
4.2592
22
+41%-9%+6%
The Springs of Chenal
-49%
-7%
-19%
SNF
Nursing Homes 24/7 care needed
Little Rock (John Barrow)
70
No
A+
10
VALLERY, SAMUEL
57.9%
$5,663,822.00
$2,817,945.00
49.8%
48.90
4.3667
16
-49%-7%-19%
Hickory Heights Health & Rehab
+14%
+2%
+33%
SNF
Nursing Homes 24/7 care needed
Little Rock
120
No
A+
10
PHILLIPS, RENEE
95.0%
$16,977,361.00
$6,026,929.00
35.5%
97.00
4.7750
23
+14%+2%+33%
The Blossoms at Midtown Rehab & Nursing Center
+74%
-16%
-17%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Little Rock (Hillcrest)
154
No
-
63
West Markham Street Operating LLC
59.4%
$13,107,157.00
$4,393,934.00
33.5%
85.20
3.9255
26
+74%-16%-17%
Good Shepherd Nursing and Rehabilitation Center
-66%
-15%
+26%
SNF
Nursing Homes 24/7 care needed
Little Rock (John Barrow)
120
No
-
1
LAMB, BOBBY
89.8%
$17,477,295.00
$5,290,488.00
30.3%
95.50
3.9798
35
-66%-15%+26%
Encore at West Little Rock
Type of care:
MC
SNF
Community:
Little Rock (Rainwood Cove)
Bed Count:
97
Pets Allowed:
No
Operator:
NICHOLS, COURTNEY
CCN:
45390
Occupancy:
75.4%
Home Revenue:
$8,141,979.00
Payroll Costs:
$4,021,058.00
Payroll %:
49.4%
Avg Residents/Day:
73.60
Overall Rating:
Adj Nurse Hours:
4.2592
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
+6%
+6%
The Springs of Chenal
Type of care:
SNF
Community:
Little Rock (John Barrow)
Bed Count:
70
Pets Allowed:
No
Operator:
VALLERY, SAMUEL
CCN:
45288
Occupancy:
57.9%
Home Revenue:
$5,663,822.00
Payroll Costs:
$2,817,945.00
Payroll %:
49.8%
Avg Residents/Day:
48.90
Overall Rating:
Adj Nurse Hours:
4.3667
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
-49%
-49%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
-19%
-19%
Hickory Heights Health & Rehab
Type of care:
SNF
Community:
Little Rock
Bed Count:
120
Pets Allowed:
No
Operator:
PHILLIPS, RENEE
CCN:
45455
Occupancy:
95.0%
Home Revenue:
$16,977,361.00
Payroll Costs:
$6,026,929.00
Payroll %:
35.5%
Avg Residents/Day:
97.00
Overall Rating:
Adj Nurse Hours:
4.7750
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
23
RN share vs State Avg:
+14%
+14%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+33%
+33%
The Blossoms at Midtown Rehab & Nursing Center
Type of care:
AL
HC
MC
SNF
Community:
Little Rock (Hillcrest)
Bed Count:
154
Pets Allowed:
No
Operator:
West Markham Street Operating LLC
CCN:
45450
Occupancy:
59.4%
Home Revenue:
$13,107,157.00
Payroll Costs:
$4,393,934.00
Payroll %:
33.5%
Avg Residents/Day:
85.20
Overall Rating:
Adj Nurse Hours:
3.9255
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
26
RN share vs State Avg:
+74%
+74%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
-17%
-17%
Good Shepherd Nursing and Rehabilitation Center
Type of care:
SNF
Community:
Little Rock (John Barrow)
Bed Count:
120
Pets Allowed:
No
Operator:
LAMB, BOBBY
CCN:
45343
Occupancy:
89.8%
Home Revenue:
$17,477,295.00
Payroll Costs:
$5,290,488.00
Payroll %:
30.3%
Avg Residents/Day:
95.50
Overall Rating:
Adj Nurse Hours:
3.9798
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
35
RN share vs State Avg:
-66%
-66%
Staffing vs State Avg:
-15%
-15%
Occupancy vs State Avg:
+26%
+26%Places of interest near The Springs of Chenal
8.2 miles from city center — 1.13 miles to nearest hospital (Arkansas Heart Hospital)
3115 S Bowman Rd, Little Rock, AR 72211
Calculate Travel Distance to The Springs of Chenal
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
109
Total Staff
106
Employees
3
Contractors
23,423
Total Hours (Quarter)
31
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 9 | No |
| Licensed Practical Nurse | 23 | 9.1 | No |
| Certified Nursing Assistant | 48 | 9 | No |
Staff by Category
Administration ⓘ
2 staff
7.6hs shift avg
Nursing Staff ⓘ
78 staff
9hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
18 staff
5.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
5.3hs shift avg
Dietary Services ⓘ
3 staff
7hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
0.4%
of total hours from contractors
91 contractor hours this quarter
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 48 | 0 | 48 | 11,621 | 91 | 100% | 9 |
| Licensed Practical Nurse | 23 | 0 | 23 | 5,073 | 91 | 100% | 9.1 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,350 | 76 | 84% | 6.9 |
| Speech Language Pathologist | 4 | 0 | 4 | 769 | 64 | 70% | 6 |
| Registered Nurse | 3 | 0 | 3 | 623 | 60 | 66% | 9 |
| Nurse Practitioner | 2 | 0 | 2 | 576 | 67 | 74% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 506 | 63 | 69% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 490 | 61 | 67% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 472 | 60 | 66% | 7.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 358 | 66 | 73% | 5.2 |
| Dietitian | 1 | 0 | 1 | 335 | 41 | 45% | 8.2 |
| Qualified Social Worker | 4 | 0 | 4 | 294 | 53 | 58% | 5.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 170 | 31 | 34% | 5.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 130 | 55 | 60% | 2.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 58 | 26 | 29% | 2.2 |
| Nurse Aide in Training | 1 | 0 | 1 | 43 | 6 | 7% | 7.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 10 | 11% | 2.5 |
| Medication Aide/Technician | 1 | 0 | 1 | 12 | 1 | 1% | 11.5 |
| Medical Director | 0 | 1 | 1 | 8 | 4 | 4% | 2 |
Health Inspection History
Inspections
Total health citations
16
Citations per inspection
3.2
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 16 citations resulted from standard inspections; and 2 of 16 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Feb 11, 2025
Corrected
Care Planning moderate citation
Dec 04, 2024
Corrected
Nutrition moderate citation
Jul 25, 2024
Corrected
Nutrition moderate citation
Jul 25, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Welltone Group, LLC
Resident Census by Payment Source
48
Total Residents
Medicare
22
(45.8%)
ⓘ
Medicaid
22
(45.8%)
ⓘ
Private Pay/Other
4
(8.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.4
43% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
49% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
19% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.8%
Percent of long-stay residents whose ability to move independently worsened
5.8%
57% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
65% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.0%
Percent of long-stay high risk residents with pressure ulcers
2.0%
57% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
In line with Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.8%
Percent of long-stay residents who received an antipsychotic medication
3.8%
64% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
9% worse than Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
9% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
63% worse than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.2%
6% worse than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.6%
10% worse than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
40% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
63.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.3%
18% better than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.0%
Rate of successful return to home or community from a skilled nursing facility.
53.0%
5% better than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Springs of Chenal based on CMS SNF Cost Reports.
Occupancy Rate
57.9%
↓ 5.3pp vs 2023
Net Income
-$1,021,067
↓ ~$1.6M vs 2023
Total Payroll
$3,188,864
↓ ~$357K vs 2023
Profit Margin
-18.0%
↓ 25.9pp vs 2023
Loading trend charts...
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