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Nursing Home in Little Rock

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Springs of Chenal

Nursing Home in Little Rock

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Springs of Chenal

3115 S Bowman Rd, Little Rock, AR 72211 View map
Overview of The Springs of Chenal

The Springs of Chenal is a premier assisted living community in Little Rock, Arkansas, that provides seniors with a second home, offering peace of mind to their loved ones. Their goal is to help seniors maintain a healthy and joyful life, embracing all the adventures life has to offer. Their staff is committed to resident-centered care and strives for excellence in quality improvement.
At The Springs of Chenal, they believe in creating an environment where senior residents can thrive and enjoy their golden years. This assisted living community is designed with the utmost care. They offer nursing services, a top-notch staff, outstanding amenities, and specialized programs so that every resident’s health is continually prioritized.

(501) 224-8111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Arkansas average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Arkansas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Arkansas average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arkansas average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 22m per day

This home provides 8% less nursing time per resident than the Arkansas average.

Arkansas average: 4h 45m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 24m per day 24m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 25m per day 2h 44m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 25m per day 3h 29m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 25m per day 16m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 57.9%
Residents per day (avg) 49
Occupancy rate
57.9%
Residents per day (avg)
49

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

72% of new residents, often for short stays.

Typical stay 22 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Privately-owned community
Home revenue
$5.7M
Operating loss
-$1.0M
Privately-owned community
Home revenue
$5,664,291.00
Operating loss
$-1,021,067.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
49.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $6.7M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
58%
In line with Arkansas average
Occupied beds
41 / 70
Average residents 77 per day

License Details

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
CountyPulaski

Additional Licensing Details

Business TypeLimited Liability Company
CMS Certification Number45288
Certification TypeXIX/XVIII

Ownership & Operating Entity

The Springs of Chenal is legally operated by Allay Healthcare LLC, and administrated by Kaicee Rodrigues.

Type Of Units

Medicaid and Medicare
70 units
Total beds
70 units

Contact Information

Fax501-224-5950

Types of Care at The Springs of Chenal

Nursing Home
Contact The Springs of Chenal

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Health Inspection History

Inspections
Total health inspections 5

Arkansas average 4.2


Last Health inspection on Feb 2025

Total health citations 16

Arkansas average 21.8

Citations per inspection
3.2

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 16 citations resulted from standard inspections; and 2 of 16 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.4


Serious Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations More info Arkansas average: 0.4

0 serious citations More info Arkansas average: 0.2

16 moderate citations More info Arkansas average: 20.9

0 minor citations More info Arkansas average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 11, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 04, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 25, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 25, 2024
Corrected

Compare Nursing Homes around Little Rock The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

5 facilities compared · CMS & AR Dept. of Health data · Updated Apr 2026

Filter by care type
Encore at West Little Rock
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (Rainwood Cove)
97
75.4%
+6%
4.26
+41%
-9%
0
22
2.4
0
74
-
51
Nichols, Courtney
$8.1M
$4.0M
49.4%
45390
The Springs of Chenal
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (John Barrow)
70
57.9%
-19%
4.37
-49%
-7%
0
16
3.2
0
49
A+
10
Vallery, Samuel
$5.7M
$2.8M
49.8%
45288
Hickory Heights Health & Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock
120
95.0%
+33%
4.78
+14%
+2%
0
23
5.8
0
97
A+
10
Phillips, Renee
$17.0M
$6.0M
35.5%
45455
The Blossoms at Midtown Rehab & Nursing Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (Hillcrest)
154
59.4%
-17%
3.93
+74%
-16%
0
26
4.3
0
85
-
63
West Markham Street Operating Llc
$13.1M
$4.4M
33.5%
45450
Good Shepherd Nursing and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (John Barrow)
120
89.8%
+26%
3.98
-66%
-15%
0
35
7.0
0
96
-
1
Lamb, Bobby
$17.5M
$5.3M
30.3%
45343

Places of interest near The Springs of Chenal

Address 8.2 miles from city center — 1.13 miles to nearest hospital (Arkansas Heart Hospital)

Address 3115 S Bowman Rd, Little Rock, AR 72211

Calculate Travel Distance to The Springs of Chenal

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 109
Employees 106
Contractors 3
Staff to resident ratio 2.27:1
41% better than Arkansas average

Arkansas average ratio: 1.61:1

Avg staff/day 31
Average shift 8.3 hours
0% compared with Arkansas average

Arkansas average: 8 hours

Total staff hours (quarter) 23,423
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 3
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 48
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.4%

91 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant4804811,62191100%9
Licensed Practical Nurse230235,07391100%9.1
Physical Therapy Aide7071,3507684%6.9
Speech Language Pathologist4047696470%6
Registered Nurse3036236066%9
Nurse Practitioner2025766774%8
Administrator1015126470%8
Dental Services Staff1015066369%8
Clinical Nurse Specialist1014906167%8
RN Director of Nursing2024726066%7.9
Respiratory Therapy Technician3033586673%5.2
Dietitian1013354145%8.2
Qualified Social Worker4042945358%5.3
Other Dietary Services Staff2021703134%5.5
Physical Therapy Assistant2021305560%2.2
Occupational Therapy Aide011582629%2.2
Nurse Aide in Training1014367%7.2
Occupational Therapy Assistant011251011%2.5
Medication Aide/Technician1011211%11.5
Medical Director011844%2
48 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
7 Physical Therapy Aide
% of Days 84%
4 Speech Language Pathologist
% of Days 70%
3 Registered Nurse
% of Days 66%
2 Nurse Practitioner
% of Days 74%
1 Administrator
% of Days 70%
1 Dental Services Staff
% of Days 69%
1 Clinical Nurse Specialist
% of Days 67%
2 RN Director of Nursing
% of Days 66%
3 Respiratory Therapy Technician
% of Days 73%
1 Dietitian
% of Days 45%
4 Qualified Social Worker
% of Days 58%
2 Other Dietary Services Staff
% of Days 34%
2 Physical Therapy Assistant
% of Days 60%
1 Occupational Therapy Aide
% of Days 29%
1 Nurse Aide in Training
% of Days 7%
1 Occupational Therapy Assistant
% of Days 11%
1 Medication Aide/Technician
% of Days 1%
1 Medical Director
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
48 residents
Residents by payment source
Medicare
22 residents (45.8%)
Medicaid
22 residents (45.8%)
Private pay or other
4 residents (8.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
43% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.8
49% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.3%
19% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.8%
57% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.2%
65% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.0%
57% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
In line with Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.8%
64% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
In line with Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.5%
9% worse than Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Above average Arkansas avg: 2.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.8%
9% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
63% worse than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.2%
6% worse than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.6%
10% worse than Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.3%
40% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.3%
18% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 53.0%
5% better than Arkansas average

Arkansas average: 50.6%

Guides for Better Senior Living

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Financial Aid for Arkansas Seniors

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ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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