The Springs of Chenal
Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Little Rock, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Springs of Chenal

Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Little Rock, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
The Springs of Chenal accepts Medicare, Medicaid, and private pay.

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Since 2022 · 4 years of data 40 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average
Overall vs. AR average 1 Worse Metrics worse than Arkansas average:
• Total deficiencies (90% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAR Averagevs. AR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4021 This facility has 90% more total deficiencies than a typical Arkansas nursing home (40 vs. AR avg 21).↑ 90% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 11, 2025 complaint investigation substantiated failure to ensure staff wore gowns as required by Enhanced Barrier Precautions for Resident #7, posing infection control risks.
  • December 4, 2024 inspection found failure to develop and implement a baseline care plan addressing tracheostomy care for Resident #4 within 48 hours of admission.
  • July 25, 2024 routine inspection cited multiple deficiencies in documenting advanced directives, providing Medicare notices, following nutritional recipes, and maintaining food safety and hygiene practices.

Health Inspection History

Inspections since 2022
Total health inspections 5

Arkansas average 4.2


Last Health inspection on Feb 2025

Total health citations
16 Rank #54 / 195Health citations — State benchmarkedThis home is ranked 54th out of 195 homes in Arkansas for health citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 195 AR facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 21.8

Citations per inspection
3.2 Rank #22 / 195Citations per inspection — State benchmarkedThis home is ranked 22nd out of 195 homes in Arkansas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 195 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 16 citations resulted from standard inspections; and 2 of 16 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Arkansas average

Arkansas average: 0.4


Serious health citations
0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

16 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4
Citations history (last 4 years)
Infection Control moderate citation Feb 11, 2025
Corrected

Care Planning moderate citation Dec 04, 2024
Corrected

Nutrition moderate citation Jul 25, 2024
Corrected

Nutrition moderate citation Jul 25, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 115
Employees 107
Contractors 8
Staff to resident ratio 2.40 : 1
51% more staff per resident than Arkansas average
Arkansas average ratio: 1.59 : 1 Arkansas average ratio: 1.59 : 1See full Arkansas ranking
Avg staff/day 32
Average shift 8.4 hours
5% better than Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 24,846

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 22 total: 17 full-time employees and 5 contractors. 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 51 CNA Staff are full-time employees. No contractors work on this role. 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.7%

166 contractor hours this quarter

Licensed Practical Nurse: 5 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105111,41192100%8.9
Licensed Practical Nurse175224,53392100%10.2
Registered Nurse8081,64092100%9.6
Physical Therapy Aide6061,5138896%7
RN Director of Nursing2029766773%8
Speech Language Pathologist4047667582%4.8
Nurse Practitioner3035536672%8.4
Mental Health Service Worker1015406571%8.3
Dietitian1015075661%9
Medication Aide/Technician1014816166%7.9
Administrator1014725964%8
Qualified Social Worker2024265459%7.6
Therapeutic Recreation Specialist1013616166%5.9
Physical Therapy Assistant3032814953%4
Respiratory Therapy Technician4042174448%4.5
Other Dietary Services Staff202851213%7.1
Occupational Therapy Aide011571516%3.8
Occupational Therapy Assistant0112089%2.5
Medical Director011844%2
51 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
6 Physical Therapy Aide
% of Days 96%
2 RN Director of Nursing
% of Days 73%
4 Speech Language Pathologist
% of Days 82%
3 Nurse Practitioner
% of Days 72%
1 Mental Health Service Worker
% of Days 71%
1 Dietitian
% of Days 61%
1 Medication Aide/Technician
% of Days 66%
1 Administrator
% of Days 64%
2 Qualified Social Worker
% of Days 59%
1 Therapeutic Recreation Specialist
% of Days 66%
3 Physical Therapy Assistant
% of Days 53%
4 Respiratory Therapy Technician
% of Days 48%
2 Other Dietary Services Staff
% of Days 13%
1 Occupational Therapy Aide
% of Days 16%
1 Occupational Therapy Assistant
% of Days 9%
1 Medical Director
% of Days 4%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
43% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.8
49% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.3%
19% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.8%
57% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.2%
65% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.0%
57% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
In line with Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.8%
64% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
In line with Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.5%
9% worse than Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Above average Arkansas avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.8%
9% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
63% worse than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.2%
6% worse than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.6%
10% worse than Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.3%
40% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.3%
18% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 53.0%
5% better than Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

72% of new residents, often for short stays.

Typical stay 22 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 48
Medicare
22
45.8% of residents
Medicaid
22
45.8% of residents
Private pay or other
4
8.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.6M Rank #168 / 189Revenue — State benchmarkedThis home is ranked 168th out of 189 homes in Arkansas for revenue. Shows this facility's annual revenue compared to the Arkansas average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$469
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #156 / 189Payroll — State benchmarkedThis home is ranked 156th out of 189 homes in Arkansas for payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.1M 55.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 189Payroll % — State benchmarkedThis home is ranked 27th out of 189 homes in Arkansas for payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas facilities typically land around 48–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.6M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (72% of admissions), and a typical private pay stay runs around 22 days.

Admissions
353 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 72%
Medicaid 6%
Discharges
344 total

Coverage residents most often leave under.

Medicare 24%
Private pay 67%
Medicaid 9%

Places of interest near The Springs of Chenal

Address 8.2 miles from city center Info Estimated distance in miles from Little Rock's city center to The Springs of Chenal's address, calculated via Google Maps.

Calculate Travel Distance to The Springs of Chenal

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Address

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data

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Briarwood Nursing and Rehabilitation Center, Inc.
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The Springs of Chenal
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The Springs of John Barrow
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45432

Financial Assistance for
Nursing Home in Arkansas

The Springs of Chenal is located in Little Rock, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Frequently Asked Questions about The Springs of Chenal

What neighborhood is The Springs of Chenal in?

The Springs of Chenal is in the John Barrow neighborhood of Little Rock.

Who is the owner of The Springs of Chenal?

The Springs of Chenal is legally operated by Allay Healthcare LLC, and administered by Kaicee Rodrigues.

Is The Springs of Chenal in a walkable area?

The Springs of Chenal has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Springs of Chenal?

The Springs of Chenal's occupancy is 57%.

How long has The Springs of Chenal been in business?

The Springs of Chenal has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at The Springs of Chenal?

No, The Springs of Chenal has a no-pet policy.

Does The Springs of Chenal operate as a for-profit or non-profit?

The Springs of Chenal is registered as a for-profit in AR.

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