The Terrace at Woodland
Assisted Living · USA, NY
The Terrace at Woodland
Assisted Living · USA, New York
The Terrace at Woodland is a 60-bed licensed Adult Home administrated by Mr. R.J. Whiteman at 8299 Turin Road in Rome, New York 13440, within Oneida County. Forest Hill Associates, Inc. owns the facility, which operates under the Nova Senior Living brand alongside The Mansion at South Union, The Cambridge, Sachem Adult Home, Danforth Adult Care Center, and other communities across New York State. Licensed nurses and CNAs provide 24-hour staffing. Pets are not permitted. Rehabilitation and respite care services are confirmed.
The facility offers three named programs: assisted living, memory care, and engaging activities. Dining and recreational programming are available to residents.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted five inspections, all with citations, against a state average of nine inspections with five carrying citations. Twenty-four total deficiencies have been recorded against a state average of 22. The most recent inspection, a follow-up survey on June 17, 2025, identified one deficiency related to abuse reporting documentation, with a plan of correction under review at time of report. Earlier inspections showed recurring patterns in resident funds, environmental standards, medication management, records, and disaster planning, with multiple plans of correction approved. No fines or enforcement actions are on file. Eight complaints are on record at a rate of 13.3 per 100 occupied beds against a state average of 49.9; complaint investigations were mostly unsubstantiated, with no substantiated complaints noted. No immediate jeopardy findings or license suspensions appear in available reports. The inspection history reflects mixed compliance with some periods free of deficiencies alongside recurring issues across multiple categories.
The Terrace at Woodland is suited for families evaluating assisted living or memory care in Rome. Families should ask directly about the current status of the June 2025 abuse reporting documentation plan of correction, specific protocols for incident documentation and reporting, and compliance measures taken following the pattern of deficiencies in resident funds management and environmental standards before placement.
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyOneida
License Number510-F-059
Owner NameForest Hill Associates, Inc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
24 citations
8 complaints
5 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Citations per inspection (50% above)
• Inspection citation rate (79% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 7 Better Metrics better than New York average:
• Total citations (17% below)
• Citations per year (18% below)
• Total inspections (44% below)
• Total complaints (90% below)
• Complaints per year (90% below)
• Complaints per bed (74% below)
• Complaint investigations (100% below)
• Citations per inspection (50% above)
• Inspection citation rate (79% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 7 Better Metrics better than New York average:
• Total citations (17% below)
• Citations per year (18% below)
• Total inspections (44% below)
• Total complaints (90% below)
• Complaints per year (90% below)
• Complaints per bed (74% below)
• Complaint investigations (100% below)
Latest Inspection
June 17, 2025
Follow Up
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
24 | 29 | This facility has 17% fewer total citations than a typical New York assisted living residence (24 vs. NY avg 29). Click this badge to view the full New York ranking.↓ 17% better |
|
Citations per year
Average citations per year since 2022.
|
6 | 7.3 | This facility has 18% fewer citations per year than a typical New York assisted living residence (6 vs. NY avg 7.3). Click this badge to view the full New York ranking.↓ 18% better |
|
Citations per inspection
Average citations per inspection.
|
4.8 | 3.2 | This facility has 50% more citations per inspection than a typical New York assisted living residence (4.8 vs. NY avg 3.2). Click this badge to view the full New York ranking.↑ 50% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
5 | 9 | This facility has 44% fewer total inspections than a typical New York assisted living residence (5 vs. NY avg 9). Click this badge to view the full New York ranking.↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
5 | 5 | This facility has inspections with citations in line with the New York average (5 vs. NY avg 5). Click this badge to view the full New York ranking.— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
|
100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%). Click this badge to view the full New York ranking.↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 17, 2025, cited one deficiency related to abuse reporting documentation, with a plan of correction under review. Earlier inspections showed a pattern of deficiencies in areas such as resident funds, environmental standards, medication management, records, and disaster planning, with multiple plans of correction approved but no fines or enforcement actions listed in the available reports. Complaint investigations during this period were mostly unsubstantiated, and no substantiated complaints were noted. There were no immediate jeopardy findings, license suspensions, or fines mentioned in the reports. The facility’s inspection history shows some recurring issues but also periods with no deficiencies, indicating a mixed but somewhat stable compliance trend.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLawsuit overview for The Terrace at Woodland
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
2
2 Disposed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
2
2 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2014
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2014
Most Recent
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2014
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2014
Places of interest near The Terrace at Woodland
0.6 miles from city center
Estimated distance in miles from Rome's city center to The Terrace at Woodland's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
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| The Terrace at Woodland |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Rome | 60 | No | 67 | - |
| Job Haines Home |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Conroe (Alden Bridge) | 16 | No | 27 | Private / Semi-Private Suite |
| Anton’s Assisted Living |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Boerne | 10 | No | 45 | - |
| Omni Assisted Living of Aberdeen |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Aberdeen | - | No | - | - |
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Frequently Asked Questions about The Terrace at Woodland
Who is the owner of The Terrace at Woodland?
The legal owner and operator of The Terrace at Woodland is Forest Hill Associates, Inc..
Is The Terrace at Woodland in a walkable area?
The Terrace at Woodland has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Terrace at Woodland?
According to NY state health department records, The Terrace at Woodland's license number is 510-F-059.
How many beds does The Terrace at Woodland have?
The Terrace at Woodland has 60 beds.
Are there photos of The Terrace at Woodland?
Yes — there are 12 photos of The Terrace at Woodland in the photo gallery on this page.
What is the address of The Terrace at Woodland?
The Terrace at Woodland is located at 8299 Turin Road.
What is the phone number of The Terrace at Woodland?
(315) 336-0307 will put you in contact with the team at The Terrace at Woodland.
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