Manor Hills

Memory Care & Assisted Living · New York, NY

Overview of Manor Hills

Manor Hills is a compassionate assisted living and memory care community in Wellsville, NY, that offers personal care and memory care. With a warm and welcoming environment, the community ensures older adults are comfortable. Housekeeping, meal service, and onsite activities are also offered, so residents have a hassle-free living. The community utilizes personalized approach to care to enhance residents’ living experiences.

Residents can freely interact with their peers and participate in a variety of fun activities. An activity room, outdoor seating, and a hair salon are also available for residents’ recreation and wellness. With its ideal location in a quiet residential area, residents experience a laid-back retirement. This senior living community is a good option for retirement in New York, especially with its dedicated services.

(518) 621-7309

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 45m per day ▲ 7% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 38m per day ▼ 17% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 19m per day ▲ 6% State avg: 2h 11m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 58m per day ▼ 6% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 86% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 29m per day ▲ 4% State avg: 28m per day · National avg: 29m per day
Bed community size
137-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
37 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAdult Home
CountyAllegany

Ownership & Operating Entity

Manor Hills is legally operated by Willow Ridge Senior Living, LLC.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Amenities & Lifestyle

Hair Salon
Outdoor Seating
Common Areas For Socializing
Private Dining Room
Activity Room
Onsite Activities
Specific ProgramsPersonal Care Services, Housekeeping & Laundry Services, Case Management, Meal Service

Dining & Nutrition

Food DescriptionResidents enjoy restaurant-style dining with three well-balanced meals prepared by experienced chefs.

What does this home offer?

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Housing options icon

Housing Options: Studio / 1 Bed / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
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Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
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Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Manor Hills

Assisted Living Memory Care

Contact Manor Hills

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Overview Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

1 Total Inspections Info The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight. New York avg: 9 89% below New York avg
0 Complaint Visits Info On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations. New York avg: 55 100% below New York avg
Violation Rate Info The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
0% with violations 0 inspections New York avg: 44% 44% below New York avg
100% without violations 0 inspections New York avg: 56% 44% above New York avg

Inspection Report Summary for Manor Hills

The most recent inspection on July 31, 2025, found no deficiencies at the facility. Earlier inspections during the reporting period also showed no citations or enforcement actions. There were no complaint investigations noted in the available reports. This consistent record indicates the facility met regulatory requirements throughout the timeframe. No enforcement actions or fines were listed in the available reports.

Lawsuit overview for Manor Hills

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 1
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 1 1 active
Closed Info Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes. 0 0 Disposed
Since Info Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure. 2026
Most Recent Info Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility. 2026
Next Court Date Info Next scheduled court appearance on record across active cases. Jun 15, 2026

Financial Assistance for
Memory Care in New York

Manor Hills is located in Wellsville, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Places of interest near Manor Hills

Address 1.3 miles from city center Info Estimated distance in miles from Wellsville's city center to Manor Hills's address, calculated via Google Maps.

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.02
18% worse than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.52
13% worse than New York average

New York average: 1.35

Short-stay resident measures
Below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.7%
30% worse than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.8%
9% better than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 48.1%
10% worse than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 43.8%
13% worse than New York average

New York average: 50.6%

Compare Memory Care around New York The information below is reported by the New York State Department of Health.

Filter by care type
Braemar at Medford
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Medford200No 27 Medford Hamlet Llc1711.8%20.11 Bed / 2 Bed Studio
Braemar at Montebello
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffern (Village Of Suffern)200No 35 Braemar Montebello Llc----1 Bed / 2 Bed Studio
The Apsley by Sunrise
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

New York City (Manhattan)190Yes 99 -----Studio / 1 Bed / Semi-Private Rooms
Atria East Northport
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

East Northport155Yes 81 Atr New York Lh, Inc.4100%92.3Studio / 1 Bed / Semi-Private Rooms
Manor Hills
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Wellsville137No 47 Willow Ridge Senior Living, Llc----Studio / 1 Bed / Semi-Private Rooms

Guides for Better Senior Living

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Frequently Asked Questions about Manor Hills

What neighborhood is Manor Hills in?

Manor Hills is in the Wellsville neighborhood of Wellsville.

Who is the owner of Manor Hills?

The legal owner and operator of Manor Hills is Willow Ridge Senior Living, LLC.

Is Manor Hills in a walkable area?

Manor Hills has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

How many beds does Manor Hills have?

Manor Hills has 137 beds.

Are there photos of Manor Hills?

Yes — there are 6 photos of Manor Hills in the photo gallery on this page.

What is the address of Manor Hills?

Manor Hills is located at 4192-B Bolivar Road, Wellsville, NY 14895.

What is the phone number of Manor Hills?

(518) 621-7309 will put you in contact with the team at Manor Hills.

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