State average 3.6
Last Health inspection on Jun 2024

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Manor Hills is a compassionate assisted living and memory care community in Wellsville, NY, that offers personal care and memory care. With a warm and welcoming environment, the community ensures older adults are comfortable. Housekeeping, meal service, and onsite activities are also offered, so residents have a hassle-free living. The community utilizes personalized approach to care to enhance residents’ living experiences.
Residents can freely interact with their peers and participate in a variety of fun activities. An activity room, outdoor seating, and a hair salon are also available for residents’ recreation and wellness. With its ideal location in a quiet residential area, residents experience a laid-back retirement. This senior living community is a good option for retirement in New York, especially with its dedicated services.
Manor Hills is legally operated by Willow Ridge Senior Living, LLC.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York assisted living residence (5 vs. NY avg 9).↓ 44% better |
|
Complaint visits
| 0 | 6 | This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #56 / 318 Complaint visits — State benchmarked This home is ranked 56th out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
| 12 | 14.5 | This facility has 17% fewer total violations than a typical New York assisted living residence (12 vs. NY avg 14.5).↓ 17% better Rank #1 / 318 Total violations — State benchmarked This home is ranked 1st out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Violations per year
| 1.7 | 2.1 | This facility has 19% fewer violations per year than a typical New York assisted living residence (1.7 vs. NY avg 2.1).↓ 19% better |
|
Violations per inspection
| 2.4 | 1.6 | This facility has 50% more violations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 1.6).↑ 50% worse Rank #1 / 318 Violations per inspection — State benchmarked This home is ranked 1st out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. |
State average 3.6
Last Health inspection on Jun 2024
State average 18.5
State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 came from combined inspections (standard and complaint).
State average: 0.2
State average: 0.2
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,517 contractor hours this quarter
| Certified Nursing Assistant | 71 | 0 | 71 | 26,303 | 92 | 100% | 7.4 |
| Registered Nurse | 17 | 3 | 20 | 8,178 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 18 | 0 | 18 | 6,711 | 92 | 100% | 9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 913 | 73 | 79% | 5.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 304 | 42 | 46% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 144 | 23 | 25% | 6.2 |
| Dental Services Staff | 1 | 0 | 1 | 125 | 16 | 17% | 7.8 |
| Qualified Social Worker | 1 | 0 | 1 | 113 | 31 | 34% | 3.6 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 103 | 12 | 13% | 8.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 8 | 1 | 1% | 7.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
51% of new residents, usually for short-term rehab.
13% of new residents, often for short stays.
35% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Manor Hills based on CMS SNF Cost Reports.
Housing Options: Studio / 1 Bed / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
Most residents typically stay for a few weeks or months before returning home or moving on.
1.3 miles from city center
Estimated distance in miles from Wellsville's city center to Manor Hills's address, calculated via Google Maps.
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Manor Hills is located in Wellsville, New York.
Here are the financial assistance programs available to residents in New York.
Manor Hills is in the Wellsville neighborhood of Wellsville.
The legal owner and operator of Manor Hills is Willow Ridge Senior Living, LLC.
Manor Hills has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Manor Hills has 137 beds.
Yes — there are 13 photos of Manor Hills in the photo gallery on this page.
Manor Hills is located at 4192-B Bolivar Road, Wellsville, NY 14895.
(518) 621-7309 will put you in contact with the team at Manor Hills.
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