Manor Hills is a compassionate assisted living and memory care community in Wellsville, NY, that offers personal care and memory care. With a warm and welcoming environment, the community ensures older adults are comfortable. Housekeeping, meal service, and onsite activities are also offered, so residents have a hassle-free living. The community utilizes personalized approach to care to enhance residents’ living experiences.
Residents can freely interact with their peers and participate in a variety of fun activities. An activity room, outdoor seating, and a hair salon are also available for residents’ recreation and wellness. With its ideal location in a quiet residential area, residents experience a laid-back retirement. This senior living community is a good option for retirement in New York, especially with its dedicated services.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▲ 7% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 38m per day | ▼ 17% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 19m per day | ▲ 6% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 58m per day | ▼ 6% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 86% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 29m per day | ▲ 4% State avg: 28m per day · National avg: 29m per day |
Manor Hills is legally operated by Willow Ridge Senior Living, LLC.
Key information about the people who lead and staff this community.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
10 points above the New York average for assisted living residences (83/100)
Rank #94 / 608 in New York Inspection Score — State benchmarked This home is ranked 94th out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the New York average for assisted living residences (83/100)
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 5 | 9 | This facility has had 44% fewer total inspections than the New York average (5 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #58 / 319 Complaint visits — State benchmarked This home is ranked 58th out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 14.5 | This facility has 17% fewer total violations than a typical New York assisted living residence (12 vs. NY avg 14.5).↓ 17% better Rank #1 / 319 Total violations — State benchmarked This home is ranked 1st out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 2.4 | 1.6 | This facility has 50% more violations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 1.6).↑ 50% worse Rank #1 / 319 Violations per inspection — State benchmarked This home is ranked 1st out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
0
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2026
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next scheduled court appearance on record across active cases.
Jun 15, 2026These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.02
18% worse than New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.52
13% worse than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.7%
30% worse than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
9% better than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.1%
10% worse than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.8%
13% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
No pets allowed
Housing Options: Studio / 1 Bed / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
1.3 miles from city center
Estimated distance in miles from Wellsville's city center to Manor Hills's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Jewish Home of Rochester | NH ADC AL HC IL MC PC SNF | Rochester (South Winton Road) | 328
Facility
328
NY AVG
160
Rank
#44 / 739 |
96.0%
Facility
96.0%
NY AVG
87.1
Rank
#142 / 410 | +10% | 5.25
Facility
5.25
NY AVG
3.58
Rank
#13 / 394 | -84% | +47% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 85
Facility
85
NY AVG
83
Rank
#263 / 608 | 3
Facility
3
NY AVG
18.5
Rank
#7 / 401 | 1.5
Facility
1.5
NY AVG
5.1
Rank
#5 / 401 | - | 315 | - |
8
Facility
8
NY AVG
63
Rank
#1093 / 1169 | Robert Baker | $58.2MFiscal year ending 12/2023
Facility
$58.2MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#53 / 388 | $41.6MFiscal year ending 12/2023
Facility
$41.6MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#26 / 388 | 71.4%Fiscal year ending 12/2023
Facility
71.4%Fiscal year ending 12/2023
NY AVG
37%
Rank
#19 / 388 | 335105 | ||||
| United Hebrew of New Rochelle | NH AL IL MC SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#72 / 739 |
57.1%
Facility
57.1%
NY AVG
87.1
Rank
#377 / 410 | -34% | 3.72
Facility
3.72
NY AVG
3.58
Rank
#117 / 394 | +31% | +4% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 96
Facility
96
NY AVG
83
Rank
#43 / 608 | 7
Facility
7
NY AVG
18.5
Rank
#31 / 401 | 2.3
Facility
2.3
NY AVG
5.1
Rank
#29 / 401 | - | 168 | - |
80
Facility
80
NY AVG
63
Rank
#454 / 1169 | Rita Mabli | $31.9MFiscal year ending 12/2023
Facility
$31.9MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#127 / 388 | $27.5MFiscal year ending 12/2023
Facility
$27.5MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#53 / 388 | 86%Fiscal year ending 12/2023
Facility
86%Fiscal year ending 12/2023
NY AVG
37%
Rank
#6 / 388 | 335621 | ||||
| Meadowbrook Care Center | NH MC PC SNF | Freeport (West Merrick Road) | 280
Facility
280
NY AVG
160
Rank
#76 / 739 |
93.9%
Facility
93.9%
NY AVG
87.1
Rank
#211 / 410 | +8% | 3.09
Facility
3.09
NY AVG
3.58
Rank
#238 / 394 | +31% | -14% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 81
Facility
81
NY AVG
83
Rank
#351 / 608 | 13
Facility
13
NY AVG
18.5
Rank
#125 / 401 | 4.3
Facility
4.3
NY AVG
5.1
Rank
#152 / 401 | - | 263 | A+ |
75
Facility
75
NY AVG
63
Rank
#527 / 1169 | Dov Berkowitz | $46.5MFiscal year ending 12/2023
Facility
$46.5MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#88 / 388 | $26.7MFiscal year ending 12/2023
Facility
$26.7MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#46 / 388 | 57.3%Fiscal year ending 12/2023
Facility
57.3%Fiscal year ending 12/2023
NY AVG
37%
Rank
#30 / 388 | 335796 | ||||
| The Nottingham | NH AL IL MC SNF | Jamesville (Nottingham Road) | 64
Facility
64
NY AVG
160
Rank
#634 / 739 | - | - | 3.50
Facility
3.50
NY AVG
3.58
Rank
#151 / 394 | -26% | -2% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 402 | 84
Facility
84
NY AVG
83
Rank
#289 / 608 | 8
Facility
8
NY AVG
18.5
Rank
#42 / 401 | 2.7
Facility
2.7
NY AVG
5.1
Rank
#42 / 401 | - | 38 | - |
0
Facility
0
NY AVG
63
Rank
#1154 / 1169 | Kevin Bryans | $7.1MFiscal year ending 12/2023
Facility
$7.1MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#380 / 388 | $3.7MFiscal year ending 12/2023
Facility
$3.7MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#382 / 388 | 52.6%Fiscal year ending 12/2023
Facility
52.6%Fiscal year ending 12/2023
NY AVG
37%
Rank
#220 / 388 | 335800 |
Manor Hills is legally operated by Willow Ridge Senior Living, LLC.
Manor Hills has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Manor Hills has been operating for approximately 37 years, based on available licensing and registration records.
No, Manor Hills has a no-pet policy.
Manor Hills has 137 beds.
Yes — there are 7 photos of Manor Hills in the photo gallery on this page.
Manor Hills is located at 4192-B Bolivar Road, Wellsville, NY 14895.
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