The Towers on Park Lane
Independent Living · Bexar County, TX
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Towers on Park Lane

Independent Living · Bexar County, TX
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Towers on Park Lane accepts Medicare, Medicaid, and private pay.

Overview of The Towers on Park Lane

Settled in the beautiful community of San Antonio, TX, the Towers on Park Lane is a welcoming senior living community that provides independent living services. Spacious and cozy accommodations ranging from one-bedroom to two-bedroom and three-bedroom are available for its residents. Having a highly skilled and dedicated team, this community is focused on engaging its residents in an active lifestyle while enjoying independence.

Committed to offering exceptional amenities and services, residents can enjoy fine dining and catering, club 22, walking trails and park, and an indoor pool. Engage in various social activities in the community rooms, woodworking shop, and garden to boost engagement. Enhance health and wellness by joining exercise groups, club fitness, and fitness goals assessments. With the Towers on Park Lane, seniors are guaranteed a one-of-a-kind and truly empowering living.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 7.4% Above TX avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.6% Below TX avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 5.7% Below TX avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 33.2% Above TX avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Texas state averages

Total nursing care / resident Info This home is ranked 60th out of 240 homes in Texas.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 9m per day
Rank #60 / 240Nurse hours — state benchmarkedThis home is ranked 60th out of 240 homes in Texas.Shows adjusted nurse hours per resident per day benchmarked to the Texas average, with a ranking across 240 Texas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Texas avg (3h 38m per day)
vs Texas avg
+14%
Staff type Hours / day vs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 0m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Texas average: 63.5%
Occupancy rate 67.9% Rank #125 / 252Occupancy rate — state benchmarkedThis home is ranked 125th out of 252 homes in Texas.Shows this facility's occupancy rate versus the Texas average, with its statewide rank out of 252. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 47 days
Occupancy rate
67.9% Rank #125 / 252Occupancy rate — state benchmarkedThis home is ranked 125th out of 252 homes in Texas.Shows this facility's occupancy rate versus the Texas average, with its statewide rank out of 252. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
47 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

80% of new residents, often for short stays.

Typical stay 27 days

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Governmental community
Operated by state authorities.
Home revenue
$15.4M
Surplus of revenue
$557.4K
Governmental community Operated by state authorities.
Home revenue
$15.4M Rank #48 / 252Revenue — state benchmarkedThis home is ranked 48th out of 252 homes in Texas.Shows this facility's annual revenue compared to the Texas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$557.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #38 / 252Payroll — state benchmarkedThis home is ranked 38th out of 252 homes in Texas.Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.4M
54.8% of revenue Rank #86 / 230Payroll % — state benchmarkedThis home is ranked 86th out of 230 homes in Texas.Shows payroll as a percentage of revenue versus the Texas average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.4M
Total costs $14.9M
Walk Score
Walk Score: 11 / 100 Rank #194 / 207Walk Score — state benchmarkedThis home is ranked 194th out of 207 homes in Texas.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Safety & Compliance

Secured Perimeter
Safety Features24-hour surveillance, monitored fire alarms, and controlled access.

Additional Policies & Features

Minimum Age55
HousekeepingYes

Dining & Nutrition

Food DescriptionThe Towers on Park Lane offers resort-style dining with two on-site restaurants: The Gardenia for fine dining and The Deli for casual meals.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Towers on Park Lane

Independent Living

Contact The Towers on Park Lane

Health Inspection History

Inspections
Total health inspections 14

Texas average 7.4


Last Health inspection on Jul 2025

Total health citations
54 Rank #235 / 243Health citations — state benchmarkedThis home is ranked 235th out of 243 homes in Texas.Shows this facility's total health deficiency citations benchmarked to the Texas state average, with a ranking across all 243 TX SNFs. Lower citation counts earn a better rank.

Texas average 25.9

Citations per inspection
3.86 Rank #177 / 243Citations per inspection — state benchmarkedThis home is ranked 177th out of 243 homes in Texas.Shows average deficiency citations per CMS inspection for this facility versus the Texas mean across 243 SNFs with citation data. Lower is better.

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 54 citations resulted from standard inspections; 24 of 54 resulted from complaint investigations; and 23 of 54 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Texas average

Texas average: 2


Serious Health citations More info 0
100% better than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

0 serious citations More info Texas average: 0.4

53 moderate citations More info Texas average: 23

1 minor citation More info Texas average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 17, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 17, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jul 17, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jul 17, 2025
Corrected

Financial Assistance for
Independent Living in Texas

The Towers on Park Lane is located in San Antonio, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Places of interest near The Towers on Park Lane

Address 12.9 miles from city center Info Estimated distance in miles from San Antonio's city center to The Towers on Park Lane's address, calculated via Google Maps.

Calculate Travel Distance to The Towers on Park Lane

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 165
Employees 157
Contractors 8
Staff to resident ratio 1.77:1
18% better than Texas average

Texas average ratio: 1.51:1

Avg staff/day 61
Average shift 8.2 hours
0% compared with Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 45,568

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

0.3%

134 contractor hours this quarter

Licensed Practical Nurse: 6 Certified Nursing Assistant: 2

Staff by category

Certified Nursing Assistant 51 2 53 17,509 91 100% 8.3
Licensed Practical Nurse 36 6 42 8,906 91 100% 8.7
Physical Therapy Aide 8 0 8 2,899 76 84% 6.6
Speech Language Pathologist 10 0 10 2,855 81 89% 7
Medication Aide/Technician 12 0 12 2,835 91 100% 9.4
Registered Nurse 7 0 7 2,020 90 99% 8.7
Physical Therapy Assistant 4 0 4 1,438 71 78% 8
Respiratory Therapy Technician 6 0 6 1,330 77 85% 7.4
RN Director of Nursing 7 0 7 1,176 70 77% 9.2
Qualified Social Worker 4 0 4 858 70 77% 6.9
Dental Services Staff 2 0 2 762 63 69% 8
Nurse Practitioner 1 0 1 602 68 75% 8.9
Dietitian 1 0 1 583 64 70% 9.1
Other Dietary Services Staff 1 0 1 533 65 71% 8.2
Clinical Nurse Specialist 5 0 5 462 42 46% 8.3
Mental Health Service Worker 1 0 1 456 57 63% 8
Administrator 1 0 1 344 43 47% 8
53 Certified Nursing Assistant
% of Days 100%
42 Licensed Practical Nurse
% of Days 100%
8 Physical Therapy Aide
% of Days 84%
10 Speech Language Pathologist
% of Days 89%
12 Medication Aide/Technician
% of Days 100%
7 Registered Nurse
% of Days 99%
4 Physical Therapy Assistant
% of Days 78%
6 Respiratory Therapy Technician
% of Days 85%
7 RN Director of Nursing
% of Days 77%
4 Qualified Social Worker
% of Days 77%
2 Dental Services Staff
% of Days 69%
1 Nurse Practitioner
% of Days 75%
1 Dietitian
% of Days 70%
1 Other Dietary Services Staff
% of Days 71%
5 Clinical Nurse Specialist
% of Days 46%
1 Mental Health Service Worker
% of Days 63%
1 Administrator
% of Days 47%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 93
Medicare
26
28% of residents
Medicaid
67
72% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.8
37% worse than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.8
48% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.6%
27% worse than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.2%
80% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.6%
38% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.1%
65% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.3%
20% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
16% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.8%
64% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.0%
In line with Texas average

Texas average: 97.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
8% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.7%
8% better than Texas average

Texas average: 88.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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The Towers on Park Lane
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Frequently Asked Questions about The Towers on Park Lane

What neighborhood is The Towers on Park Lane in?

The Towers on Park Lane is in the Near East Side neighborhood.

Is The Towers on Park Lane in a walkable area?

The Towers on Park Lane has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

Does The Towers on Park Lane have different floorplan options?

Yes — see the floorplan options available at The Towers on Park Lane on this page.

Are there photos of The Towers on Park Lane?

Yes — there are 3 photos of The Towers on Park Lane in the photo gallery on this page.

What is the phone number of The Towers on Park Lane?

(210) 826-3211 will put you in contact with the team at The Towers on Park Lane.

Is The Towers on Park Lane Medicare or Medicaid certified?

Yes — The Towers on Park Lane is a CMS-certified provider of Medicare and Medicaid.

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