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Residential Care Facility
Status
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Independent Living Home
The Village at Westerville
The Village at Westerville is an exceptional residence located in the heart of Westerville, Ohio. Residents can choose between independent living floor plans or the comfort and support of assisted living homes, ensuring that their individual needs and preferences are met. The Village takes pride in maintaining nursing home quality measures, ensuring that residents receive the highest standard of care and attention.
From engaging programs and activities to personalized care plans, every aspect is designed to promote a fulfilling and enriching lifestyle. The dedicated staff is committed to providing the utmost care and support, ensuring that residents feel safe, comfortable, and valued. Experience the exceptional lifestyle that awaits at The Village at Westerville, a community where independence is celebrated, and every day is filled with opportunities for growth and connection.
47 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 42 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
FRANKLIN
Ownership & operating entity
The Village at Westerville is administrated by MUSTAFA ALI.
Policies
Pets Allowed
No Smoking
Alcohol Allowed
Honor DO NOT Resuscitate
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
TRINA VANMETER
Contact:
Ms. Barbara Kilmurry, Administrator
Contact Information
Email:
[email protected]
Fax:
(614) 882-1107
What does this home offer?
Housing Options: Studio / Suite / 1 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Types of Care at The Village at Westerville
Independent Living
Assisted Living
Memory Care
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date:May 22, 2025
Inspection oversight
Immediate jeopardy identified:No
Substandard quality of care cited:No
2 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Ohio average: 2 citations
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
82 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
91 / 100
Ohio average: 89 / 100
Environment
91 / 100
Ohio average: 95 / 100
Moving in
87 / 100
Ohio average: 82 / 100
Facility culture
73 / 100
Ohio average: 86 / 100
Caregivers
79 / 100
Ohio average: 89 / 100
Spending time
71 / 100
Ohio average: 80 / 100
Meals and dining
80 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility50/100
Ohio average46/100
Did (Do) the therapists help you set goals?
This facility83/100
Ohio average89/100
Did (Do) you know who to speak to about your therapy progress?
This facility87/100
Ohio average85/100
Can you decide how to spend your day?
This facility90/100
Ohio average94/100
Did (Does) the therapy help you meet your goals?
This facility93/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility73/100
Ohio average91/100
Do you feel you have enough privacy?
This facility87/100
Ohio average95/100
Are you able to get around the building if you want to?
This facility93/100
Ohio average95/100
Are your personal items safe here?
This facility93/100
Ohio average92/100
Is it easy for you to get around in your room (or apartment)?
This facility93/100
Ohio average96/100
Is it very clean here?
This facility97/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility97/100
Ohio average96/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to VILLAGE AT WESTERVILLE RETIREMENT CENTER THE?
This facility73/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility83/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you friends with anyone who lives here?
This facility54/100
Ohio average81/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility63/100
Ohio average78/100
Do the people who work here go above and beyond to give you a good life?
This facility68/100
Ohio average87/100
Are you encouraged to speak up about things you don’t like here?
This facility71/100
Ohio average81/100
Are you as involved in decisions about your care as you want to be?
This facility73/100
Ohio average85/100
Would you highly recommend VILLAGE AT WESTERVILLE RETIREMENT CENTER THE to someone who needs this type of care?
This facility74/100
Ohio average89/100
Do the people who work here seem happy to work here?
This facility79/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility80/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility80/100
Ohio average94/100
Are your concerns taken care of in a timely way?
This facility83/100
Ohio average86/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the same people take care of you most of the time?
This facility67/100
Ohio average84/100
Do the people who care for you explain your care and services to you?
This facility75/100
Ohio average85/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility77/100
Ohio average85/100
Do the people who work here do things the way you want them done?
This facility77/100
Ohio average88/100
Do the people who work here ever get angry at you?
This facility77/100
Ohio average88/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility79/100
Ohio average90/100
Do the people who work here check on you often enough to see if you need anything?
This facility83/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility86/100
Ohio average92/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility86/100
Ohio average96/100
Do the people who work here do everything they can to protect you from getting sick?
This facility90/100
Ohio average94/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility93/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have something to look forward to most days?
This facility60/100
Ohio average77/100
Are there enjoyable things to do on the weekends, if you want?
This facility62/100
Ohio average63/100
Are you as connected to the community as you want to be?
This facility63/100
Ohio average71/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility70/100
Ohio average83/100
Do you have enough opportunities to go on outings and special events?
This facility71/100
Ohio average73/100
Do you usually enjoy how you spend your time?
This facility76/100
Ohio average87/100
Do you like the activities here?
This facility76/100
Ohio average83/100
Do you feel included in life here?
This facility79/100
Ohio average89/100
Are you able to do the activities offered here, if you want?
This facility85/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility62/100
Ohio average68/100
Does the menu change often enough?
This facility70/100
Ohio average77/100
Do you look forward to mealtimes?
This facility79/100
Ohio average80/100
Do you like the food here?
This facility83/100
Ohio average81/100
Do you get enough fresh food options here?
This facility85/100
Ohio average81/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Compare Independent Living around Westerville The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
The Village at Westerville
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Westerville (Elmbrook Village)
-
A+
42
Studio / Suite / 1 Bed
MUSTAFA ALI
82
2
Inniswood Village
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Westerville (Amalthea Central College)
-
-
14
Studio / Suite / 1 Bed
-
95
1
Ravine at Central College
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Westerville
-
-
14
Studio / Suite / 1 Bed
-
-
-
Springwood Westerville
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Westerville
-
A+
5
Studio / Suite / 1 Bed
-
-
-
Westerville Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Westerville
-
F
22
Studio / Suite / 1 Bed
KATLYN GAKUNJU
-
-
Living Spaces & Floor Plans
The Village At Westerville 1 Bed
The Village At Westerville Studio
The Village At Westerville 2 Bed
The Village At Westerville Deluxe
Places of interest near The Village at Westerville
2 miles from city center — 1.77 miles to nearest hospital (Mount Carmel St. Ann's)
215 Huber Village Blvd, Westerville, OH 43081
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