The Waterford at Creekside

Nursing Home, Memory Care & Respite Care · Pensacola, FL

9015 University Pkwy, Pensacola, FL 32514 View map

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The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.

Calculator: See prices in your area

The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.

Overview of The Waterford at Creekside

Burrowed in the scenic neighborhood of Pensacola, FL, the Waterfront at Creekside is a welcoming senior living community that offers memory care services. Here, residents select from spacious and well-appointed accommodations tailored to their needs and preferences. With an expert and empathetic team, residents can receive a person-centered care plan to ensure the utmost care and support they deserve. In terms of memory care, those with cognitive conditions undergo a specialized program called Magnolia Trails catering to their immediate needs.

With its top-tier amenities and services, residents can enjoy the following: 24-hour awake team with a doctor on call, full medication management and incontinence care, and home care and hospice care available on-site. Boost health and wellness by joining light therapy and exercise classes. Meet new people and create unforgettable memories together. With the Waterfront at Creekside, seniors are guaranteed a worry-free living experience.

(850) 407-6746

Types of Care at The Waterford at Creekside

Memory Care Respite Care

98-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 52 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceMay 17, 2024

ExpirationMay 16, 2026

CountyEscambia

License Number9068

The Waterford at Creekside is legally operated by Csl Creekside Fl Llc, and administrated by Tracey Aittama.

Profit StatusFor-Profit

Private

98 units

Total beds

98 units

Staffing

Key information about the people who lead and staff this community.

English Farsi Sign Language

Since 2020 · 6 years of data 75 citations 71 inspections 7 fines $5.2K fined

Inspection Score

Below the Florida average for nursing homes.

Florida nursing homes benchmark: C+ 77/100

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
7
vs 5 avg
↑ 40% higher than FL avg
Total amount fined Total dollar amount of fines issued.
$5.2k
vs $11.6k
↓ 56% lower than FL avg

Data reflects the most recent 6 years (since 2020).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Florida state average

Overall vs. FL average

Latest Inspection March 4, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	75	33	This facility has 127% more total citations than a typical Florida nursing home (75 vs. FL avg 33).↑ 127% worse
Citations per year Average citations per year since 2020.	12.5	5.5	This facility has 127% more citations per year than a typical Florida nursing home (12.5 vs. FL avg 5.5).↑ 127% worse
Citations per inspection Average citations per inspection.	1.1	1.3	This facility has 15% fewer citations per inspection than a typical Florida nursing home (1.1 vs. FL avg 1.3).↓ 15% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	71	26	This facility has 173% more total inspections than a typical Florida nursing home (71 vs. FL avg 26).↑ 173% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	42	16	This facility has 163% more inspections with citations than a typical Florida nursing home (42 vs. FL avg 16).↑ 163% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	59%	62%	This facility has 3 percentage points lower inspection citation rate than a typical Florida nursing home (59% vs. FL avg 62%).↓ 3% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

THE WATERFORD AT CREEKSIDE, most recently inspected on 2025-03-04, reported no deficiencies in its latest assessment. During the reporting period from 2012-09-12 to 2025-03-04, a total of 69 inspections were conducted, with all but one resulting in cited deficiencies. The facility accumulated 72 line-item deficiencies across various inspection types, including complaint-driven and standard assessments. Common themes identified during these inspections included building maintenance, record-keeping, resident care, infection control, dietary services, and emergency preparedness. Notably, the facility has demonstrated improvement in addressing previously cited deficiencies, with a notable shift towards achieving compliance and maintaining a deficiency-free status.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Room Sizes: 130 / 228 sq. ft.

Housing Options: Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies
Yoga

8.6 miles from city center Estimated distance in miles from Pensacola's city center to The Waterford at Creekside's address, calculated via Google Maps.

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

What neighborhood is The Waterford at Creekside in?

The Waterford at Creekside is in the North Central Pensacola neighborhood of Pensacola.

What languages are spoken at The Waterford at Creekside?

The team at The Waterford at Creekside speaks English, Farsi, and Sign Language.

Who is the owner of The Waterford at Creekside?

The legal owner and operator of The Waterford at Creekside is Csl Creekside Fl Llc.

Is The Waterford at Creekside in a walkable area?

The Waterford at Creekside has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Waterford at Creekside?

According to FL state health department records, The Waterford at Creekside's license number is 9068.

When does The Waterford at Creekside's license expire?

According to FL state health department records, The Waterford at Creekside's license expires on May 16, 2026.

What payment types does The Waterford at Creekside accept?

The Waterford at Creekside accepts Insurance and/or HMO, Other, and VA.

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The Waterford at Creekside