The Waterford at Creekside
Memory Care & Respite Care · Pensacola, FL
The Waterford at Creekside
Memory Care & Respite Care · Pensacola, FL
The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.
Burrowed in the scenic neighborhood of Pensacola, FL, the Waterfront at Creekside is a welcoming senior living community that offers memory care services. Here, residents select from spacious and well-appointed accommodations tailored to their needs and preferences. With an expert and empathetic team, residents can receive a person-centered care plan to ensure the utmost care and support they deserve. In terms of memory care, those with cognitive conditions undergo a specialized program called Magnolia Trails catering to their immediate needs.
With its top-tier amenities and services, residents can enjoy the following: 24-hour awake team with a doctor on call, full medication management and incontinence care, and home care and hospice care available on-site. Boost health and wellness by joining light therapy and exercise classes. Meet new people and create unforgettable memories together. With the Waterfront at Creekside, seniors are guaranteed a worry-free living experience.
98-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceMay 17, 2024
ExpirationMay 16, 2026
CountyEscambia
License Number9068
The Waterford at Creekside is legally operated by Csl Creekside Fl Llc, and administrated by Tracey Aittama.
Profit StatusFor-Profit
Staffing
Key information about the people who lead and staff this community.
English
Farsi
Sign Language
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
What does this home offer?
Room Sizes: 130 / 228 sq. ft.
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at The Waterford at Creekside
Memory Care
Respite Care
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2020 · 6 years of data
75 citations
71 inspections
7 fines
$5.2K fined
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
0vs 3 avg↓ 100% fewer than FL avg
-
7vs 5 avg↑ 40% higher than FL avg
-
$5.2kvs $11.6k↓ 56% lower than FL avg
Data reflects the most recent 6 years (since 2020).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Florida state average
Overall vs. FL average
4 Worse
Metrics worse than Florida average:
• Total citations (127% above)
• Citations per year (127% above)
• Total inspections (173% above)
• Inspections with citations (163% above) 2 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspection citation rate (5% below)
• Total citations (127% above)
• Citations per year (127% above)
• Total inspections (173% above)
• Inspections with citations (163% above) 2 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspection citation rate (5% below)
Latest Inspection
March 4, 2025
Complaint
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 75 | 33 | This facility has 127% more total citations than a typical Florida assisted living residence (75 vs. FL avg 33).↑ 127% worse |
|
Citations per year
Average citations per year since 2020.
| 12.5 | 5.5 | This facility has 127% more citations per year than a typical Florida assisted living residence (12.5 vs. FL avg 5.5).↑ 127% worse |
|
Citations per inspection
Average citations per inspection.
| 1.1 | 1.3 | This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 71 | 26 | This facility has 173% more total inspections than a typical Florida assisted living residence (71 vs. FL avg 26).↑ 173% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 42 | 16 | This facility has 163% more inspections with citations than a typical Florida assisted living residence (42 vs. FL avg 16).↑ 163% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 59% | 62% | This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 62%).↓ 3% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
THE WATERFORD AT CREEKSIDE, most recently inspected on 2025-03-04, reported no deficiencies in its latest assessment. During the reporting period from 2012-09-12 to 2025-03-04, a total of 69 inspections were conducted, with all but one resulting in cited deficiencies. The facility accumulated 72 line-item deficiencies across various inspection types, including complaint-driven and standard assessments. Common themes identified during these inspections included building maintenance, record-keeping, resident care, infection control, dietary services, and emergency preparedness. Notably, the facility has demonstrated improvement in addressing previously cited deficiencies, with a notable shift towards achieving compliance and maintaining a deficiency-free status.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Memory Care in Florida
The Waterford at Creekside is located in Pensacola, Florida.
Here are the financial assistance programs available to residents in Florida.
Places of interest near The Waterford at Creekside
8.6 miles from city center
Estimated distance in miles from Pensacola's city center to The Waterford at Creekside's address, calculated via Google Maps.
Calculate Travel Distance to The Waterford at Creekside
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Compare Memory Care around Pensacola
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
| The Blake at Pensacola |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pensacola (North Central Pensacola) | 131 | No | 39 | Wt Tenant Opco LLC | 17 | 41.2% | 18 | 1.1 | For-Profit | $15,000 | Angela Mcleod-Williams | Private Rooms | A+ |
| The Waterford at Creekside |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pensacola (North Central Pensacola) | 98 | No | 52 | Csl Creekside Fl LLC | 71 | 59.2% | 75 | 1.1 | For-Profit | $5,150 | Tracey Aittama | Private Rooms | A+ |
| The Residence |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Pensacola (North Northwest Pensacola) | 40 | No | 15 | 2C1J Management, LLC | 20 | 30% | 22 | 1.1 | Not-For-Profit | $300 | Kimberly D Apperson | Private Rooms | - |
| Summer Vista |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pensacola (Northeast Pensacola) | - | Yes | 19 | - | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed | A+ |
Guides for Better Senior Living
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Frequently Asked Questions about The Waterford at Creekside
What neighborhood is The Waterford at Creekside in?
The Waterford at Creekside is in the North Central Pensacola neighborhood of Pensacola.
What languages are spoken at The Waterford at Creekside?
The team at The Waterford at Creekside speaks English, Farsi, and Sign Language.
Who is the owner of The Waterford at Creekside?
The legal owner and operator of The Waterford at Creekside is Csl Creekside Fl Llc.
Is The Waterford at Creekside in a walkable area?
The Waterford at Creekside has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Waterford at Creekside?
According to FL state health department records, The Waterford at Creekside's license number is 9068.
When does The Waterford at Creekside's license expire?
According to FL state health department records, The Waterford at Creekside's license expires on May 16, 2026.
What payment types does The Waterford at Creekside accept?
The Waterford at Creekside accepts Insurance and/or HMO, Other, and VA.
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