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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Tigard Rehabilitation and Care, also known as Sapphire at Tigard Rehab, is a dually certified skilled nursing and nursing facility located at 14145 SW 105th Avenue in Tigard, Washington County, Oregon. The facility is owned by Sapphire at Tigard Rehab, LLC, with Jeffrey Zheng serving as administrator. The facility’s license was issued September 1, 2023. It is CMS certified with CCN 385272 and accepts both Medicare and Medicaid.
The licensed bed count is 112. Current occupancy stands at 34.6 percent with 39 occupied beds. Payer mix is 45 percent private pay, 40 percent Medicaid, and 14 percent Medicare. Nursing hours per resident per day total approximately six hours. Staffing runs 15 percent above the state average with skilled nursing confirmed. Care types include skilled nursing, rehabilitation, long-term care, memory care, hospice, post-hospital transitional living, assisted living support, in-home care, and specialized health services.
The Oregon Department of Human Services, Aging and People with Disabilities, along with CMS, has conducted ten inspections reflecting dual SNF oversight. The most recent inspection was November 17, 2025. The facility received 19 citations and 46 deficiencies, plus one recorded fine. The CMS overall rating is one out of five stars, compared to an Oregon average of 3.1 out of five. Health inspection rating is two out of five stars compared to state average of 2.9 out of five. Quality measures rating is one out of five stars compared to state average of 3.5 out of five. The latest inspection identified deficiencies in quality of care, pressure ulcer treatment, pharmacy services, and administrative rules. Earlier inspections show a pattern of abuse and neglect citations, misappropriation, and care planning issues.
Tigard Rehabilitation and Care suits residents requiring short-term skilled nursing or rehabilitation following hospitalization or long-term nursing care needs. However, the one out of five star CMS overall rating and recurring deficiencies in quality of care, pressure ulcer treatment, and care planning warrant careful evaluation. Families should ask administrators specifically about corrective actions taken on quality of care, pressure ulcer management, pharmacy services, administrative rule compliance, care planning accuracy, and abuse and neglect prevention before placement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 6th out of 78 homes in Oregon.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 28m per day | ▼ 32% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 1m per day | ▲ 13% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 35m per day | ▲ 6% State avg: 3h 22m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 16m per day | ▲ 20% State avg: 4h 23m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 19% State avg: 26m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
14% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
40% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #70 / 73Payroll — state benchmarkedThis home is ranked 70th out of 73 homes in Oregon.Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Oregon average: 65.7%Tigard Rehabilitation and Care is administrated by Jeffrey Zheng.
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
The data displayed corresponds to the last 4 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Oregon average: 27 citations
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Oregon average: 31 deficiencies
The most recent inspection on November 17, 2025, identified multiple deficiencies related to quality of care, pressure ulcer treatment, pharmacy services, and administrative rules. Earlier inspections showed a pattern of similar issues, including abuse and neglect, misappropriation, and care planning, with some deficiencies corrected over time but many remaining unaddressed. Inspectors frequently cited concerns about resident care quality, treatment procedures, and compliance with state administrative rules. Complaint investigations were not listed in the available reports, and no fines or enforcement actions such as license suspensions were noted. The overall trend suggests ongoing challenges with correcting deficiencies, as recent inspections continue to find similar issues without clear improvement.
Tigard Rehabilitation and Care is located in Tigard, Oregon.
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1.8 miles from city center
Estimated distance in miles from Tigard's city center to Tigard Rehabilitation and Care's address, calculated via Google Maps.
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These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
40.9%
89% worse than Oregon averageOregon average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
17.0%
13% worse than Oregon averageOregon average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Oregon averageOregon average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
38.1%
29% worse than Oregon averageOregon average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
45.6%
10% worse than Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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