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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Tlc Care Center is one of the premier nursing homes in Henderson, where residents are assured of receiving personalized care that is uniquely designed based on their individual needs. The home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. It provides a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other.
Expect excellent services and commitment to ensuring residents live their best lives. Their areas of specialization include rehabilitation, skilled nursing, and long-term care. Essential services include housekeeping, restaurant-style dining, social activities, and scheduled transportation.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 27th out of 44 homes in Nevada. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▼ 47% State avg: 1h 4m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 57m per day | ▲ 6% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 13% State avg: 2h 23m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 20m per day | ▼ 14% State avg: 3h 51m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 20% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 57% State avg: 51m per day · National avg: 29m per day |
Higher than the Nevada average: 81.5%TLC Care Center is administrated by Tracy Brantley.
Key information about the people who lead and staff this community.
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 114 | 62 | This facility has 84% more total deficiencies than a typical Nevada nursing home (114 vs. NV avg 62).↑ 84% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 22.8 | 12.4 | This facility has 84% more deficiencies per year than a typical Nevada nursing home (22.8 vs. NV avg 12.4).↑ 84% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 14.3 | 3 | This facility has 377% more deficiencies per inspection than a typical Nevada nursing home (14.3 vs. NV avg 3).↑ 377% worse |
Inspections
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 21 | This facility has 62% fewer total inspections than a typical Nevada nursing home (8 vs. NV avg 21).↓ 62% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 31, 2025, identified deficiencies related to failure to provide scheduled bathing and failure to follow physician orders for monthly weights. Earlier inspections showed a pattern of deficiencies involving resident care, medication administration, infection control, and abuse reporting. Prior reports cited issues such as delayed orthopedic consults, substantiated physical abuse with inadequate reporting, incomplete care plans, and infection prevention lapses including scabies management. Several complaint investigations were substantiated, particularly regarding abuse and delayed medical treatments, while many complaints were unsubstantiated. The facility’s deficiencies have persisted over time with recurring themes in care planning, medication management, infection control, and abuse reporting, indicating ongoing challenges without a clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNevada average 5.1
Last Health inspection on Mar 2025
Nevada average 36.2
Nevada average 7.08
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 58 citations resulted from standard inspections; 21 of 58 resulted from complaint investigations; and 7 of 58 came from combined inspections (standard and complaint).
100% better than Nevada averageNevada average: 0.1
100% worse than Nevada averageNevada average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
18% better than Nevada average
0% compared with Nevada average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
5,427 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 125 | 80 | 205 | 43,180 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 46 | 41 | 87 | 17,706 | 92 | 100% | 9.8 |
| Registered Nurse | 16 | 9 | 25 | 6,526 | 92 | 100% | 10.4 |
| Qualified Activities Professional | 18 | 0 | 18 | 4,605 | 92 | 100% | 8.7 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 4,520 | 92 | 100% | 8.6 |
| Speech Language Pathologist | 11 | 0 | 11 | 2,909 | 92 | 100% | 8.3 |
| RN Director of Nursing | 6 | 0 | 6 | 2,508 | 92 | 100% | 9.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,528 | 92 | 100% | 8 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,320 | 79 | 86% | 9.4 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,129 | 75 | 82% | 7.2 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,129 | 87 | 95% | 8.1 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,128 | 87 | 95% | 8.6 |
| Qualified Social Worker | 2 | 0 | 2 | 685 | 75 | 82% | 9 |
| Nurse Practitioner | 1 | 0 | 1 | 490 | 62 | 67% | 7.9 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 460 | 58 | 63% | 7.9 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
39% lower than Nevada averageNevada average: $34K
42% more fines than Nevada averageNevada average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Nevada averageNevada average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.5
43% better than Nevada averageNevada average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.7
39% better than Nevada averageNevada average: 17.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.2%
80% better than Nevada averageNevada average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
4.9%
76% better than Nevada averageNevada average: 20.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
42% worse than Nevada averageNevada average: 16.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
In line with Nevada averageNevada average: 2.5%
Percent of long-stay high risk residents with pressure ulcers
10.3%
88% worse than Nevada averageNevada average: 5.5%
Percent of long-stay residents with a urinary tract infection
0.7%
50% better than Nevada averageNevada average: 1.4%
Percent of long-stay residents who lose too much weight
6.7%
24% worse than Nevada averageNevada average: 5.4%
Percent of long-stay residents who have depressive symptoms
7.7%
81% worse than Nevada averageNevada average: 4.2%
Percent of long-stay residents who received an antipsychotic medication
21.3%
51% worse than Nevada averageNevada average: 14.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.2%
27% worse than Nevada averageNevada average: 91.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.3%
9% worse than Nevada averageNevada average: 89.6%
Number of hospitalizations per 1,000 long-stay resident days.
2.68
47% worse than Nevada averageNevada average: 1.82
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.83
45% better than Nevada averageNevada average: 1.50
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.1%
19% worse than Nevada averageNevada average: 83.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
39% better than Nevada averageNevada average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.4%
5% worse than Nevada averageNevada average: 80.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.2%
21% worse than Nevada averageNevada average: 23.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.8%
31% better than Nevada averageNevada average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
13% worse than Nevada averageNevada average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.4%
34% worse than Nevada averageNevada average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.9%
15% worse than Nevada averageNevada average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
4% of new residents, usually for short-term rehab.
77% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
215Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for TLC Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #40 / 44Payroll — State benchmarkedThis home is ranked 40th out of 44 homes in Nevada. Shows total annual staff payroll benchmarked to the Nevada average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
4.4 miles from city center
Estimated distance in miles from Henderson's city center to TLC Care Center's address, calculated via Google Maps.
— 1.64 miles to nearest hospital (Comprehensive Cancer Centers of Nevada - SE Henderson/Stephanie)
Add your location
TLC Care Center is located in Henderson, Nevada.
Here are the financial assistance programs available to residents in Nevada.
TLC Care Center is in the Whitney Ranch neighborhood of Henderson.
TLC Care Center has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NV state health department records, TLC Care Center's license expires on December 31, 2025.
TLC Care Center's occupancy is 89%.
Tracy Brantley is the administrator of TLC Care Center.
TLC Care Center has 255 beds.
Yes — there are 3 photos of TLC Care Center in the photo gallery on this page.
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