Occupancy rate
100%
Higher than the North Carolina average: 76.4%Truewood by Merrill, New Bern
Assisted Living in New Bern
Truewood by Merrill, New Bern
Assisted Living in New Bern
Overview of Truewood by Merrill, New Bern
Truewood by Merrill, New Bern offers a variety of living options and many comforts of home, quality care, and engaging activities, providing residents with numerous opportunities to connect with others. The community offers a range of floor plans, with scheduled transportation, 24-hour staffing, and weekly housekeeping services.
Truewood by Merrill, New Bern’s Truewood Dining Program keeps up with residents’ schedules, providing fresh and healthy meals prepared by the culinary team. The community strives to help residents live a full and happy life built around their delights and hobbies, with a multitude of activity options, including fitness classes, learning opportunities, and numerous outings. The community also features a full-length outdoor shuffleboard court, a qualifying horseshoe court, and a putting green, allowing residents to stay active and engaged. Truewood by Merrill, New Bern goes beyond senior housing, providing a distinctive lifestyle filled with friendships, endless activities, and exceptional attention to detail, including restaurant-style dining, a clubhouse with various amenities, and a wealth of thoughtfully designed services and amenities.
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Higher than the North Carolina average: 76.4%Occupied beds
55 / 55
Average residents
85 per day
StatusActive
CountyCraven
License NumberHAL-025-041
Awards2024 A Place for Mom, 2024 Great Place to Work, 2023 Argentum Awards
Staffing
Key information about the people who lead and staff this community.
ContactSarah Eisenhauer, Corporate Paralegal
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Resident Call System
Transportation Options
Flexible Dining
On-Site Maintenance
Weekly Housekeeping
Fitness Area
Pets Welcome
Wellness Program
Starting Price$2,995 per month
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 168 / 200 / 298 / 312 / 500 / 680 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Truewood by Merrill, New Bern
Assisted Living
Independent Living
Memory Care
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
20 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
17 resulted in violations
3 found no issues
Show Inspection Reports
Latest inspection
Date
February 6, 2025
Annual Inspection45 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
No penalties in the past years
Inspection Report Summary for Truewood by Merrill, New Bern
The most recent inspection on February 6, 2025, identified deficiencies related to medication administration observation and inaccuracies in medication records. Earlier inspections showed recurring issues with medication administration, medication aide training, and physical plant safety concerns such as fire safety and building maintenance. Prior reports also noted challenges with resident care, including supervision and response to behavioral issues, but enforcement actions like fines or license suspensions were not listed in the available reports. Complaint investigations were mostly unsubstantiated, with one substantiated complaint in 2015 involving failure to notify a physician timely and follow-up on a resident’s health concern. The facility’s inspection history shows ongoing challenges with medication management and physical plant maintenance, with no clear pattern of overall improvement or worsening.
Compare Assisted Living around New Bern The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| The Ridge at New Bern |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | New Bern | 72 | No | 2 | 58.3% | - | 79.50/200 | 38 | 89.5% | Studio / 1 Bed / 2 Bed | |
| Truewood by Merrill, New Bern |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | New Bern | 55 | Yes | 31 | 100.0% | A+ | 99.50/200 | 20 | 85% | Studio / 1 Bed / 2 Bed |
Living Spaces & Floor Plans
Truewood By Merrill New Bern 2
Truewood By Merrill New Bern1 2
Truewood By Merrill New Bern2 2
Truewood By Merrill New Bern3 2
Financial Assistance for
Assisted Living in North Carolina
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Places of interest near Truewood by Merrill, New Bern
3.5 miles from city center
Estimated distance in miles from New Bern's city center to Truewood by Merrill, New Bern's address, calculated via Google Maps.
— 0.31 miles to nearest hospital (CarolinaEast Heart Center)
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