Two Palms Care Center
Two Palms Care Center is a Nursing Home in California
Two Palms Care Center is a Nursing Home in California
Two Palms Care Center
Two Palms Care Center is a Nursing Home in California
Two Palms Care Center is a Nursing Home in California
Two Palms Care Center is a skilled nursing and rehabilitation facility located in Pasadena, CA, offering skilled nursing and rehabilitative services as well as social services. They provide residents with state-of-the -art facilities and amenities aimed to enhance their well being and provide a fulfilling and comfortable stay. This includes 24/7 skilled nursing care and supervision, assistance with daily living activities, medication management and administration, a variety of therapy services, dementia care, and hospice program.
They also provide residents with strength and mobility training, if needed, memory care through mental stimulation, and regular health assessments. The residents also enjoy meal provisions prepared with consideration to their dietary needs and restrictions, grooming services, and live entertainment, as well as activities that promote their overall health and well being.
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The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights hover around the statewide average, supporting a diversified mix.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
California average: 71%
LICENSEDAdditional licensing details
Ownership & operating entity
Two Palms Care Center is legally operated by PARK MARINO HEALTH CENTER, INC..
Types of Care at Two Palms Care Center
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
25 visits/inspections
14 visits/inspections triggered by complaints
5 routine inspections
10 other visits
California average: 14 visits/inspections
23 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
Inspection Report Summary for Two Palms Care Center
The California Department of Social Services Community Care Licensing Division conducted four unannounced investigations at Terraces at Park Marino (facility number 197602744). In each case a formal complaint was received, the evaluator interviewed residents, staff, and administrators, reviewed relevant records, and held exit interviews with the facility representative.
The first investigation, triggered by a complaint in September 2020, concerned allegations that residents’ personal items and money were stolen while in care. Interviews with nine residents and six staff members revealed that only two residents reported missing small items, none of which had been reported to management, and no incident or police reports were found in the facility’s files. The evaluator noted that the facility had assisted one resident in obtaining a power of attorney and re‑assessing her financial management, but the evidence did not substantiate the theft claim. The second investigation, received in August 2021, focused on staff failure to provide accurate medical records to a resident’s hospital and inadequate communication with the medical provider. Although a front‑desk receptionist had mistakenly faxed the wrong documents, the evaluator could not find evidence that this error led to a violation of regulations, and the staff’s training records and fax logs did not show a pattern of non‑compliance. The third investigation, filed in April 2021 and conducted in August 2022, addressed a claim of inadequate supervision that resulted in multiple falls and injury for a deceased resident. Staff described a system of shift‑change debriefs, a communication binder, and a medication‑room whiteboard used to track resident status. No additional falls were reported after the incidents in question, and the evaluator found no documentation indicating a lapse in supervision.
Across all three investigations, the evaluator reached the same conclusion: the allegations were unsubstantiated. The repeated pattern—complaints centered on resident belongings, medical record handling, and supervision—suggests persistent concerns about staff communication and procedural compliance, yet no preponderance of evidence was found to support regulatory violations. The facility’s responses—training logs, incident reporting, and efforts to seek medical attention—were noted, but the investigations highlighted gaps that warrant ongoing monitoring to ensure resident safety and staff accountability.
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Places of interest near Two Palms Care Center
4.4 miles from city center
2637 E Washington Blvd, Pasadena, CA 91107
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Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.24/7 care needed
Respite Care
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
24/7 care needed
Respite Care
24/7 care needed
Health Inspection History
Source: CMS Health Citations (Sep 2019 – May 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (CA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 29, 2024 | D | Abuse/Neglect | F0604 | Corrected |
| Mar 31, 2024 | B | Environmental | F0912 | Corrected |
| Mar 31, 2024 | D | Infection Control | F0883 | Corrected |
| Mar 31, 2024 | D | Nursing Services | F0726 | Corrected |
| Mar 31, 2024 | B | Nursing Services | F0732 | Corrected |
| Mar 31, 2024 | E | Nutrition | F0803 | Corrected |
| Mar 31, 2024 | C | Nutrition | F0814 | Corrected |
| Mar 31, 2024 | D | Pharmacy | F0755 | Corrected |
| Mar 31, 2024 | D | Pharmacy | F0758 | Corrected |
| Mar 31, 2024 | D | Pharmacy | F0761 | Corrected |
| Mar 31, 2024 | E | Quality of Care | F0679 | Corrected |
| Mar 31, 2024 | D | Quality of Care | F0686 | Corrected |
| Mar 31, 2024 | D | Quality of Care | F0690 | Corrected |
| Mar 31, 2024 | D | Quality of Care | F0692 | Corrected |
| Mar 31, 2024 | D | Quality of Care | F0693 | Corrected |
| Mar 31, 2024 | E | Quality of Care | F0695 | Corrected |
| Mar 31, 2024 | D | Quality of Care | F0700 | Corrected |
| Mar 31, 2024 | D | Care Planning | F0655 | Corrected |
| Mar 31, 2024 | D | Resident Rights | F0550 | Corrected |
| Mar 31, 2024 | D | Resident Rights | F0558 | Corrected |
| Mar 31, 2024 | E | Resident Rights | F0578 | Corrected |
| Feb 09, 2024 | D | Administration | F0773 | Corrected |
| Feb 09, 2024 | D | Care Planning | F0656 | Corrected |
| Jan 03, 2024 | D | Pharmacy | F0755 | Corrected |
| Sep 06, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Aug 06, 2021 | D | Administration | F0849 | Corrected |
| Aug 06, 2021 | B | Environmental | F0912 | Corrected |
| Aug 06, 2021 | E | Infection Control | F0880 | Corrected |
| Aug 06, 2021 | E | Nutrition | F0812 | Corrected |
| Aug 06, 2021 | E | Quality of Care | F0686 | Corrected |
| Aug 06, 2021 | E | Resident Rights | F0584 | Corrected |
| Sep 29, 2019 | B | Environmental | F0912 | Corrected |
| Sep 29, 2019 | D | Pharmacy | F0757 | Corrected |
| Sep 29, 2019 | E | Pharmacy | F0761 | Corrected |
| Sep 29, 2019 | E | Quality of Care | F0700 | Corrected |
| Sep 29, 2019 | D | Quality of Care | F0790 | Corrected |
| Sep 29, 2019 | D | Care Planning | F0658 | Corrected |
| Sep 29, 2019 | D | Resident Rights | F0623 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
- General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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