Two Palms Care Center

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center

2637 E Washington Blvd, Pasadena, CA 91107 View Map

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center is a Nursing Home in California

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Overview of Two Palms Care Center

Two Palms Care Center is a skilled nursing and rehabilitation facility located in Pasadena, CA, offering skilled nursing and rehabilitative services as well as social services. They provide residents with state-of-the -art facilities and amenities aimed to enhance their well being and provide a fulfilling and comfortable stay. This includes 24/7 skilled nursing care and supervision, assistance with daily living activities, medication management and administration, a variety of therapy services, dementia care, and hospice program.
They also provide residents with strength and mobility training, if needed, memory care through mental stimulation, and regular health assessments. The residents also enjoy meal provisions prepared with consideration to their dietary needs and restrictions, grooming services, and live entertainment, as well as activities that promote their overall health and well being.

602-997-7815

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 82.4%
Residents per day (avg) 21
Occupancy rate
82.4%
Residents per day (avg)
21

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

74% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

25% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$5.7M
Profit
$268.3K
Proprietary home Corporation
Home revenue
$5,692,037.00
Profit
$268,261.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
49.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.7M
Total costs $5.5M
Bed community size
112-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
86%
Occupied Beds
96 of 112
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
June 30, 2000

Additional licensing details

CMS Certification Number: 55464
County: LOS ANGELES

Ownership & operating entity

Two Palms Care Center is legally operated by PARK MARINO HEALTH CENTER, INC..

Types of Care at Two Palms Care Center

Nursing Home
Contact Two Palms Care Center

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

25 visits/inspections

14 visits/inspections triggered by complaints

10 other visits

California average: 14 visits/inspections

California average: 12 complaint visits

California average: 3 inspections

23 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

Inspection Report Summary for Two Palms Care Center

The California Department of Social Services Community Care Licensing Division conducted four unannounced investigations at Terraces at Park Marino (facility number 197602744). In each case a formal complaint was received, the evaluator interviewed residents, staff, and administrators, reviewed relevant records, and held exit interviews with the facility representative.

The first investigation, triggered by a complaint in September 2020, concerned allegations that residents’ personal items and money were stolen while in care. Interviews with nine residents and six staff members revealed that only two residents reported missing small items, none of which had been reported to management, and no incident or police reports were found in the facility’s files. The evaluator noted that the facility had assisted one resident in obtaining a power of attorney and re‑assessing her financial management, but the evidence did not substantiate the theft claim. The second investigation, received in August 2021, focused on staff failure to provide accurate medical records to a resident’s hospital and inadequate communication with the medical provider. Although a front‑desk receptionist had mistakenly faxed the wrong documents, the evaluator could not find evidence that this error led to a violation of regulations, and the staff’s training records and fax logs did not show a pattern of non‑compliance. The third investigation, filed in April 2021 and conducted in August 2022, addressed a claim of inadequate supervision that resulted in multiple falls and injury for a deceased resident. Staff described a system of shift‑change debriefs, a communication binder, and a medication‑room whiteboard used to track resident status. No additional falls were reported after the incidents in question, and the evaluator found no documentation indicating a lapse in supervision.

Across all three investigations, the evaluator reached the same conclusion: the allegations were unsubstantiated. The repeated pattern—complaints centered on resident belongings, medical record handling, and supervision—suggests persistent concerns about staff communication and procedural compliance, yet no preponderance of evidence was found to support regulatory violations. The facility’s responses—training logs, incident reporting, and efforts to seek medical attention—were noted, but the investigations highlighted gaps that warrant ongoing monitoring to ensure resident safety and staff accountability.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Places of interest near Two Palms Care Center

Address 4.4 miles from city center

Address 2637 E Washington Blvd, Pasadena, CA 91107

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Address

Health Inspection History

Source: CMS Health Citations (Sep 2019 – May 2024)

7
Inspections
38
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.43
Citations/Inspection
May 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
5
Moderate (D-F)
33
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
10
26% of total
Pharmacy Services
6
16% of total
Resident Rights
5
13% of total
Environmental
3
8% of total
Infection Control
2
5% of total
Administration
2
5% of total
Citation Sources
Standard Inspections 33
Complaint Investigations 5
State Comparison (CA)
Citations
38
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 29, 2024 D Abuse/NeglectF0604 Corrected
Mar 31, 2024 B EnvironmentalF0912 Corrected
Mar 31, 2024 D Infection ControlF0883 Corrected
Mar 31, 2024 D Nursing ServicesF0726 Corrected
Mar 31, 2024 B Nursing ServicesF0732 Corrected
Mar 31, 2024 E NutritionF0803 Corrected
Mar 31, 2024 C NutritionF0814 Corrected
Mar 31, 2024 D PharmacyF0755 Corrected
Mar 31, 2024 D PharmacyF0758 Corrected
Mar 31, 2024 D PharmacyF0761 Corrected
Mar 31, 2024 E Quality of CareF0679 Corrected
Mar 31, 2024 D Quality of CareF0686 Corrected
Mar 31, 2024 D Quality of CareF0690 Corrected
Mar 31, 2024 D Quality of CareF0692 Corrected
Mar 31, 2024 D Quality of CareF0693 Corrected
Mar 31, 2024 E Quality of CareF0695 Corrected
Mar 31, 2024 D Quality of CareF0700 Corrected
Mar 31, 2024 D Care PlanningF0655 Corrected
Mar 31, 2024 D Resident RightsF0550 Corrected
Mar 31, 2024 D Resident RightsF0558 Corrected
Mar 31, 2024 E Resident RightsF0578 Corrected
Feb 09, 2024 D AdministrationF0773 Corrected
Feb 09, 2024 D Care PlanningF0656 Corrected
Jan 03, 2024 D PharmacyF0755 Corrected
Sep 06, 2023 D Abuse/NeglectF0609 Corrected
Aug 06, 2021 D AdministrationF0849 Corrected
Aug 06, 2021 B EnvironmentalF0912 Corrected
Aug 06, 2021 E Infection ControlF0880 Corrected
Aug 06, 2021 E NutritionF0812 Corrected
Aug 06, 2021 E Quality of CareF0686 Corrected
Aug 06, 2021 E Resident RightsF0584 Corrected
Sep 29, 2019 B EnvironmentalF0912 Corrected
Sep 29, 2019 D PharmacyF0757 Corrected
Sep 29, 2019 E PharmacyF0761 Corrected
Sep 29, 2019 E Quality of CareF0700 Corrected
Sep 29, 2019 D Quality of CareF0790 Corrected
Sep 29, 2019 D Care PlanningF0658 Corrected
Sep 29, 2019 D Resident RightsF0623 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
50 Total Residents
Medicare 18 (36%)
Medicaid 25 (50%)
Private Pay/Other 7 (14%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.9 Score
49% worse than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.5 Score
19% worse than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
15.0%
Lost Too Much Weight
8.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
11.8%
Falls with Major Injury
4.7%
Pneumococcal Vaccine
98.1%
Antipsychotic Use
30.0%
Walking Ability Worsened
16.0%
Influenza Vaccine
96.8%
High Risk Residents with Pressure Ulcers
5.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
9.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
96.6% Near average California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
11.3% 681% worse than avg California: 1.5%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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