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Two Palms Care Center
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Two Palms Care Center accepts Medicare, Medicaid, and private pay.
Overview of Two Palms Care Center
Operated by Park Marino Health Center, Inc., Two Palms Care Center is a skilled nursing and rehabilitation facility in Pasadena, California. The community is owned by Estrella Choy and administered by Maria Teresita Quizon. It is located about 3.2 miles from the city center and around 4 miles from USC Arcadia Hospital. The 112-bed facility has an average resident stay of 101 days, which is a mix of short-term rehabilitation and long-term nursing care.
Residents receive 24-hour skilled nursing care and assistance with daily activities such as bathing, dressing, and medication management. Therapy services, dementia care, and a hospice program support both recovery and ongoing care needs. The community also provides memory support through structured mental stimulation. Also, it performs regular health assessments to adjust care as residents’ needs change.
Meals are prepared to meet individual dietary needs and restrictions. Residents also have access to grooming services and live entertainment. Daily activities here mainly support overall health and well-being and has structure beyond clinical care. Medicare, Medicaid, and private pay are accepted, giving families several payment options.
The area has a Walk Score of 49, which is somewhat walkable. A few nearby errands can be completed on foot, but most trips require a car. Families comparing care options may also want to consider the community’s location about 4 miles from USC Arcadia Hospital when planning for medical visits.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.112Rank#152 / 328Bed count — State benchmarkedThis home is ranked 152nd out of 328 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Medium-capacity home
· Offers a balance of services and community atmosphere.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.Rank#246 / 354Walk Score — State benchmarkedThis home is ranked 246th out of 354 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
49/ 100
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
101days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
BBB ratings provide context about a business’s trust and complaint history. They are not a measure of care quality or regulatory compliance.
Ratings range from A+ (highest) to F (lowest).
What the rating reflects
Complaint history and resolution
Business practices and transparency
Time in operation
About this community
License Details
Facility TypeResidential Care Elderly
IssuanceJune 30, 2000
CountyLos Angeles
CMS Certification Number55464
Ownership & Operating Entity
Two Palms Care Center is legally operated by Park Marino Health Center, Inc., and administered by Maria Teresita Quizon.
Additional Policies & Features
Pets not allowed
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
4 Worse
Metrics worse than California average:
• Total citations (92% above)
• Serious citations (Type A) (500% above)
• Moderate citations (Type B) (25% above)
• Citations per inspection (1% above)
0 Better
No metrics in this bucket.
Citations Citations are formal regulatory issues recorded during state inspections.
This Facility
CA Average
vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.
23
12
This facility has 92% more total citations than a typical California nursing home (23 vs. CA avg 12).↑ 92% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
18
3
This facility has 500% more serious citations (type a) than a typical California nursing home (18 vs. CA avg 3).↑ 500% worse
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
5
4
This facility has 25% more moderate citations (type b) than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse
Citations per inspection Average citations per inspection.
0.7
0.69
This facility has 1% more citations per inspection than a typical California nursing home (0.7 vs. CA avg 0.69).↑ 1% worse
Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.
This Facility
CA Average
vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
31
16
This facility has had 94% more total inspections than the California average (31 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 94% more
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.
15
13
This facility has had 15% more complaint visits than the California average (15 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 15% more
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
11
7
This facility has had 57% more other visits than the California average (11 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 57% more
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
5
4
This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations On-site investigations triggered by complaints filed with California regulators.
12
10
This facility has had 20% more complaint investigations than the California average (12 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.9.9
49% worse than California average
California average: 6.6
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.13.5
19% worse than California average
California average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased Percent of long-stay residents whose need for help with daily activities has increased15.0%
36% worse than California average
California average: 11.1%
Walking Ability Worsened Percent of long-stay residents whose ability to move independently worsened16.0%
33% worse than California average
California average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder9.4%
16% better than California average
California average: 11.3%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury4.7%
184% worse than California average
California average: 1.7%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers5.0%
In line with California average
California average: 5.0%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection0.0%
100% better than California average
California average: 1.2%
Lost Too Much Weight Percent of long-stay residents who lose too much weight8.9%
111% worse than California average
California average: 4.2%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms11.8%
77% worse than California average
California average: 6.7%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication30.0%
198% worse than California average
California average: 10.1%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine98.1%
In line with California average
California average: 98.5%
Influenza Vaccine Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.8%
In line with California average
California average: 98.2%
Short-stay resident measures
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine96.6%
In line with California average
California average: 94.0%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication11.3%
681% worse than California average
California average: 1.5%
Breakdown by payment type
Medicare
74% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
25% of new residents, often for short stays.
Typical stay8 - 9 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents50
Medicare
18
36% of residents
Medicaid
25
50% of residents
Private pay or other
7
14% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Two Palms Care Center from 2011–2023, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2023.
Net Patient Income$185.5K↑ ~$942.9K vs 2022
Payroll Costs$3.3M↑ ~$1.0M vs 2022
Operating Margin2.6%↑ 18.8pp vs 2022
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
Occupancy %
90.8%
96.5%
93.9%
95.2%
95.1%
93.5%
82.9%
84.8%
85.7%
64.8%
39.8%
55.1%
82.4%
Beds
50
50
50
50
50
50
50
50
50
50
50
50
50
Net Income
$118,411
$30,240
-$94,301
$15,092
$30,401
-$5,591
-$24,210
$9,673
-$54,175
$1,382,158
-$843,623
-$177,364
$268,261
Gross Revenue
$2,946,733
$2,996,243
$2,980,297
$3,010,929
$2,987,627
$3,049,467
$2,804,770
$2,902,544
$3,130,731
$2,429,700
$2,281,758
$3,768,604
$5,691,875
Operating Expenses
$2,749,594
$2,871,367
$2,979,667
$2,831,166
$3,009,617
$3,248,591
$2,974,465
$3,289,551
$3,684,885
$1,913,510
$3,892,623
$5,430,790
$6,877,421
Net Patient Income
$55,687
-$11,557
-$158,632
-$59,741
-$90,966
-$98,465
-$17,989
-$282,502
-$311,461
$1,304,392
-$1,384,680
-$757,458
$185,455
Net Patient Revenue
$2,805,281
$2,859,810
$2,821,035
$2,771,425
$2,918,651
$3,150,126
$2,956,476
$3,007,049
$3,373,424
$3,217,902
$2,507,943
$4,673,332
$7,062,876
Payroll Costs
$1,641,536
$1,828,995
$1,822,730
$1,828,208
$1,920,108
$2,000,782
$1,972,706
$2,213,370
$2,502,468
$1,195,551
$1,596,121
$2,219,953
$3,260,549
Operating Margin %
2.0%
-0.4%
-5.6%
-2.2%
-3.1%
-3.1%
-0.6%
-9.4%
-9.2%
40.5%
-55.2%
-16.2%
2.6%
Medicare %
2.2%
1.4%
1.6%
1.6%
4.2%
2.3%
4.4%
4.8%
4.7%
9.4%
18.1%
32.7%
32.9%
Medicaid %
88.3%
91.6%
91.9%
87.4%
82.2%
76.8%
84.8%
81.8%
79.8%
69.9%
15.5%
8.2%
4.8%
Private %
9.5%
7.1%
6.5%
11.0%
13.6%
20.8%
10.8%
13.4%
15.5%
20.7%
66.4%
59.1%
62.3%
Net Patient Revenue/Day
$169
$162
$165
$160
$168
$184
$196
$194
$216
$271
$345
$465
$470
Cost/Day
$166
$163
$174
$163
$173
$190
$197
$212
$236
$161
$535
$540
$458
Avg Length of Stay
247.3 days
490.5 days
428.4 days
354.5 days
228.4 days
244.4 days
243.9 days
281.5 days
248.1 days
247.0 days
346.2 days
119.7 days
100.9 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
For-profit
Operated by a limited liability company.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$185.5K
For-profit Operated by a limited liability company.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M Rank#239 / 260Net patient revenue — State benchmarkedThis home is ranked 239th out of 260 homes we track in California. Shows this facility's net patient revenue compared to the California average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$185.5K
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$162
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#253 / 260Payroll costs — State benchmarkedThis home is ranked 253rd out of 260 homes we track in California. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.3M
46.2% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#228 / 260Payroll % of net patient revenue — State benchmarkedThis home is ranked 228th out of 260 homes we track in California. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.6M
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.9M
Certification details
License Number:55464
Date business started:5/12/1959
Rural vs. Urban:Urban
County:Los Angeles
Type of Control:For-profit — Operated by a limited liability company.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (74% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Admissions
154 total
Coverage residents most often arrive under.
Medicare74%
Private pay25%
Medicaid1%
Discharges
149 total
Coverage residents most often leave under.
Medicare81%
Private pay9%
Medicaid10%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Places of interest near Two Palms Care Center
3.2 miles from city center Estimated distance in miles from Pasadena's city center to Two Palms Care Center's address, calculated via Google Maps.
— 3.95 miles to nearest hospital (USC Arcadia Hospital)
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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide: each nursing home is ranked against every CA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits
Personal care in ALFs (5-7 hours/day)Medication managementSocial services
California CARES Program
CA CARES
Age—
GeneralCaregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income LimitsNo strict limit; cost-sharing above ~$2,500/month threshold.
Asset LimitsNot applicable; need-based.
CA
High demand in urban areas; complements IHSS respite.
Benefits
Respite care (up to 10 days/year)Counseling (4-6 sessions/year)Training (2-3 workshops/year)Supplies (~$200/year)
Frequently Asked Questions about Two Palms Care Center
Who is the owner of Two Palms Care Center?
Two Palms Care Center is legally operated by Park Marino Health Center, Inc., and administered by Maria Teresita Quizon.
Is Two Palms Care Center in a walkable area?
Two Palms Care Center has a walk score of 49. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Two Palms Care Center?
No, Two Palms Care Center has a no-pet policy.
Does Two Palms Care Center operate as a for-profit or non-profit?
Two Palms Care Center is registered as a for-profit in CA.
Who is the administrator of Two Palms Care Center?
Maria Teresita Quizon is the administrator of Two Palms Care Center.
What is the overall rating for Two Palms Care Center?
Two Palms Care Center received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.