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Nursing Home in Cleveland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

University Manor Health Care Center

Nursing Home in Cleveland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

University Manor Health Care Center

Overview of University Manor Health Care Center

Providing specialty services since 2004, University Manor Health Care Center is a senior living community in Cleveland, Ohio. They offer short-term skilled nursing care, long-term care, rehabilitation services (physical, occupational and speech therapy), respite care, hospice care, and memory care. What sets them apart are their programs on behavioral health and substance abuse which focus on addressing complex lifelong conditions. 
Living up to the Saber Healthcare Group brand, University Manor boasts of providing customized support programs through committed and compassionate caregivers. Focusing on wellness, each resident is supported consistently and holistically to achieve the highest quality of life possible in this wonderful community.

(210) 690-3330

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Ohio average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Ohio average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Ohio average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 39m per day

This home provides 3% more nursing time per resident than the Ohio average.

Ohio average: 3h 32m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 18m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 49m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 51m per day 3h 17m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 10m per day 25m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 149

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Ohio average
Occupancy rate 92.8%
Residents per day (avg) 141
Occupancy rate
92.8%
Residents per day (avg)
141

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

6% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

82% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$13.9M
Operating loss
-$434.7K
Privately-owned community Operated by a business corporation.
Home revenue
$13.9M
Operating loss
-$434.7K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
43% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
Total costs $14.3M

Contact University Manor Health Care Center

Health Inspection History

Inspections
Total health inspections 13

Ohio average 6.7


Last Health inspection on Feb 2025

Total health citations 53

Ohio average 30.9

Citations per inspection
4.08

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 53 citations resulted from standard inspections; and 23 of 53 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
567% worse than Ohio average

Ohio average: 0.3


Serious Health citations More info 1
11% worse than Ohio average

Ohio average: 0.9

2 critical citations More info Ohio average: 0.3

1 serious citation More info Ohio average: 0.9

46 moderate citations More info Ohio average: 29

4 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Feb 03, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Feb 03, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jan 02, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Dec 05, 2024
Corrected

Compare Nursing Homes around Cleveland The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

5 facilities compared · CMS & OH Dept. of Health data · Updated Apr 2026

Filter by care type
Algart Health Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cleveland (Edgewater)
72
94.3%
+20%
4.17
-48%
+18%
0
11
5.5
0
69
-
62
Ireland, Garth
$8.3M
$2.7M
31.9%
366308
Crawford Manor Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cleveland (Hough)
50
76.1%
-3%
3.72
-23%
+5%
2
45
5.6
2
33
D-
70
Hall, Gregory
$4.2M
$2.1M
50.8%
366110
CityView Healthcare & Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cleveland (Central)
146
70.0%
-11%
2.91
-38%
-18%
4
47
3.6
5
94
-
60
-
$13.3M
$5.2M
39%
365879
University Manor Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cleveland (University Circle)
149
92.8%
+18%
3.65
-37%
+3%
2
53
4.1
3
141
-
60
Nelson, Craig
$12.5M
$6.0M
47.8%
365832
Harvard Gardens Rehabilitation and Care Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cleveland (Lee - Miles)
130
62.8%
-20%
3.77
-28%
+6%
6
58
5.8
3
89
-
34
Hgrcc Holdings Llc
$9.7M
$4.4M
44.9%
365828

Places of interest near University Manor Health Care Center

Address 4.6 miles from city center — 0.49 miles to nearest hospital (University Ophthalmologists)

Calculate Travel Distance to University Manor Health Care Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 291
Employees 135
Contractors 156
Staff to resident ratio 1.97:1
8% worse than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 65
Average shift 7.6 hours
6% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 45,135
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 72
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 157
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

13.7%

6,180 contractor hours this quarter

Certified Nursing Assistant: 84 Licensed Practical Nurse: 39 Registered Nurse: 10 Occupational Therapy Assistant: 7 Physical Therapy Assistant: 4 Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Clinical Nurse Specialist: 2 Physical Therapy Aide: 2 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant738415722,00891100%7.2
Licensed Practical Nurse33397212,69391100%9.2
Registered Nurse710172,39591100%8.5
Clinical Nurse Specialist4261,1736673%7.9
Nurse Aide in Training4041,0948391%7.2
Other Dietary Services Staff7071,0319099%6.7
Dental Services Staff2028096470%7.9
Physical Therapy Aide0225806470%5.1
Administrator1014966268%8
Nurse Practitioner1014806066%8
Dietitian1014575864%7.9
Speech Language Pathologist0334206774%6
Qualified Social Worker0113356369%5.3
Mental Health Service Worker1012973943%7.6
Respiratory Therapy Technician0222926470%4.6
Physical Therapy Assistant0442755965%4.6
Occupational Therapy Aide1122313640%6.2
Occupational Therapy Assistant077483842%1.1
Medical Director01121910%2.3
157 Certified Nursing Assistant
% of Days 100%
72 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 73%
4 Nurse Aide in Training
% of Days 91%
7 Other Dietary Services Staff
% of Days 99%
2 Dental Services Staff
% of Days 70%
2 Physical Therapy Aide
% of Days 70%
1 Administrator
% of Days 68%
1 Nurse Practitioner
% of Days 66%
1 Dietitian
% of Days 64%
3 Speech Language Pathologist
% of Days 74%
1 Qualified Social Worker
% of Days 69%
1 Mental Health Service Worker
% of Days 43%
2 Respiratory Therapy Technician
% of Days 70%
4 Physical Therapy Assistant
% of Days 65%
2 Occupational Therapy Aide
% of Days 40%
7 Occupational Therapy Assistant
% of Days 42%
1 Medical Director
% of Days 10%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
148 residents
Residents by payment source
Medicaid
56 residents (37.8%)
Private pay or other
92 residents (62.2%)

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.9
34% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.9
38% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Significantly below average Ohio avg: 4.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 2.5%
64% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 2.3%
74% better than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.9%
14% better than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
24% worse than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.1%
32% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
32% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.2%
17% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 27.9%
16% worse than Ohio average

Ohio average: 24.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.7%
12% worse than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.6%
7% worse than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.1%
In line with Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.3%
158% worse than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 74.5%
In line with Ohio average

Ohio average: 75.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Ohio average

Ohio average: 0.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $32K
53% lower than Ohio average

Ohio average: $69K

Number of fines 2
8% more fines than Ohio average

Ohio average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
86% more payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison
Fines amount comparison
This facility $32K
Ohio average $69K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 22, 2024
$17K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 18, 2023
$16K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 18, 2023
19 days

Last updated: Jan 2026

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.