Total health inspections
8
California average 12.5
Last Health inspection on Jul 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home
Valley Healthcare Center
Overview of Valley Healthcare Center
Conveniently located near trusted hospitals like Loma Linda University Medical Center and Community Hospital of San Bernardino in San Bernardino, CA, Valley Healthcare Center is an esteemed community that offers short-term and long-term care. Featuring 109 cozy and specially designed accommodations, the community ensures comfort and safety, especially with top-notch care and assistance tailored to residents’ special needs. Medicare is also accepted in the community, easing residents’ financial challenges.
With state-of-the-art amenities and innovative approaches, residents keep peace of mind and enjoy the highest quality of life. The community also offers continued care from home to ensure a worry-free recovery. Mealtimes are also something to look forward to, with delightful and healthy meals catering to residents’ dietary needs and preferences. Find the care you need with the community’s wide range of care and round-the-clock assistance.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
113
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
80.4%
Residents per day (avg)
190
Occupancy rate
80.4%
Residents per day (avg)
190
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
26% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
48% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$31.3M
Operating loss
-$2.5M
Privately-owned community
Home revenue
$31,328,613.00
Operating loss
$-2,516,773.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$23.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$33.8M
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
56389
What does this home offer?
Housing Options: Private / Semi-Private / 3 Bed Rooms
Building Type: Single-story
Dining Services
Beauty Services
Recreational Activities
Health Programs
Types of Care at Valley Healthcare Center
Nursing Home
Health Inspection History
Inspections
Total health citations
45
California average 50.2
Citations per inspection
5.62
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 45 citations resulted from standard inspections; and 8 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
42 moderate citations
3 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 25, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 25, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 25, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 25, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 25, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around San Bernardino County The information below is reported by the California Department of Social Services and Department of Public Health.
Arrowhead Springs Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
San Bernardino (Perris Hills)
119
87.3%
+3%
4.56
+8%
0
32
0
107
-
69
Sanchez Gonzalez, Yamaliel
$19,7M
$7,4M
37.5%
55708
Private / Semi-Private Rooms
Highland Palms Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Highland (Cypress)
99
93.2%
+10%
3.17
-25%
0
33
0
92
A+
57
Sivapalan, Sivakami
$26,7M
$7,1M
26.8%
56024
Private Rooms
Grand Terrace Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Grand Terrace
59
90.5%
+7%
4.11
-3%
0
30
1
51
-
67
-
$10,4M
$4,4M
42.5%
55129
Private / Semi-Private Rooms
Loma Linda Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Loma Linda
83
79.7%
-6%
3.85
-9%
0
29
0
79
-
39
Chancellor Health Care Inc
$6,4M
$2,4M
36.9%
55299
Semi-Private Rooms
Valley Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
San Bernardino
202
80.4%
-5%
4.18
-1%
0
45
0
21
A+
60
Vale Holding Company Llc
$30,3M
$10,4M
34.4%
56389
Private / Semi-Private / 3 Bed Rooms
Places of interest near Valley Healthcare Center
2 miles from city center
1680 N Waterman Ave, San Bernardino, CA 92404
Calculate Travel Distance to Valley Healthcare Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
402
Employees
143
Contractors
259
Staff to resident ratio
2.14:1
2138198% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
99
Average shift
8 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
71,949
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
92
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
258
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
31.5%
22,637 contractor hours this quarter
Certified Nursing Assistant: 179
Licensed Practical Nurse: 66
Registered Nurse: 10
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 79 | 179 | 258 | 43,823 | 91 | 100% | 8 |
| Licensed Practical Nurse | 26 | 66 | 92 | 14,267 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 10 | 25 | 4,535 | 91 | 100% | 7.3 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,012 | 91 | 100% | 7.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,722 | 66 | 73% | 7.9 |
| Dental Services Staff | 3 | 0 | 3 | 948 | 70 | 77% | 7.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 852 | 77 | 85% | 6.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 639 | 62 | 68% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 520 | 73 | 80% | 6.4 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 183 | 23 | 25% | 8 |
258 Certified Nursing Assistant
% of Days
100%
92 Licensed Practical Nurse
% of Days
100%
25 Registered Nurse
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
4 RN Director of Nursing
% of Days
73%
3 Dental Services Staff
% of Days
77%
2 Speech Language Pathologist
% of Days
85%
2 Clinical Nurse Specialist
% of Days
68%
2 Physical Therapy Assistant
% of Days
80%
1 Dietitian
% of Days
70%
1 Nurse Practitioner
% of Days
67%
1 Occupational Therapy Aide
% of Days
67%
1 Respiratory Therapy Technician
% of Days
67%
1 Administrator
% of Days
65%
1 Qualified Social Worker
% of Days
25%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
188 residents
Residents by payment source
Medicare
4 residents (2.1%)
Medicaid
164 residents (87.2%)
Private pay or other
20 residents (10.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
28% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
47% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
61% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
24% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
59% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
15% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
29% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
31% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.8%
Percent of long-stay residents who received an antipsychotic medication
15.8%
57% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.14
Number of hospitalizations per 1,000 long-stay resident days.
1.14
49% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
39% better than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
84% worse than California averageCalifornia average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
80.4%
↓ 6.9pp vs 2022
Net Income
-$2,516,773
↓ ~$1.3M vs 2022
Total Payroll
$15,183,887
↑ ~$197K vs 2022
Profit Margin
-8.3%
↓ 4.3pp vs 2022
Loading trend charts...
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