Total health inspections
8
California average 12.5
Last Health inspection on Jul 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Valley Healthcare Center
Nursing Home
Valley Healthcare Center
Nursing Home
Overview of Valley Healthcare Center
Conveniently located near trusted hospitals like Loma Linda University Medical Center and Community Hospital of San Bernardino in San Bernardino, CA, Valley Healthcare Center is an esteemed community that offers short-term and long-term care. Featuring 109 cozy and specially designed accommodations, the community ensures comfort and safety, especially with top-notch care and assistance tailored to residents’ special needs. Medicare is also accepted in the community, easing residents’ financial challenges.
With state-of-the-art amenities and innovative approaches, residents keep peace of mind and enjoy the highest quality of life. The community also offers continued care from home to ensure a worry-free recovery. Mealtimes are also something to look forward to, with delightful and healthy meals catering to residents’ dietary needs and preferences. Find the care you need with the community’s wide range of care and round-the-clock assistance.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
113
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
80.4%
Residents per day (avg)
190
Occupancy rate
80.4%
Residents per day (avg)
190
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
26% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
48% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$31.3M
Operating loss
-$2.5M
Proprietary home
Other
Home revenue
$31,328,613.00
Operating loss
$-2,516,773.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$23.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$33.8M
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
56389
What does this home offer?
Housing Options: Private / Semi-Private / 3 Bed Rooms
Building Type: Single-story
Dining Services
Beauty Services
Recreational Activities
Health Programs
Types of Care at Valley Healthcare Center
Nursing Home
Compare Nursing Homes around San Bernardino County
The information below is reported by the California Department of Social Services and Department of Public Health.
Arrowhead Springs Healthcare Center
+1%
+8%
+3%
SNF
Nursing Homes 24/7 care needed
San Bernardino (Perris Hills)
119
No
-
69
SANCHEZ GONZALEZ, YAMALIEL
87.3%
$19,659,991.00
$7,377,247.00
37.5%
106.50
4.5628
32
-
+1%+8%+3%Private / Semi-Private Rooms
Highland Palms Healthcare Center
-32%
-25%
+10%
SNF
Nursing Homes 24/7 care needed
Highland (Cypress)
99
No
A+
57
SIVAPALAN, SIVAKAMI
93.2%
$26,652,256.00
$7,129,881.00
26.8%
91.50
3.1704
33
-
-32%-25%+10%Private Rooms
Grand Terrace Health Care Center
+5%
-3%
+7%
SNF
Nursing Homes 24/7 care needed
Grand Terrace
59
No
-
67
-
90.5%
$10,440,299.00
$4,433,593.00
42.5%
51.30
4.1117
30
1
+5%-3%+7%Private / Semi-Private Rooms
Loma Linda Post Acute
-30%
-9%
-6%
SNF
Nursing Homes 24/7 care needed
Loma Linda
83
No
-
39
CHANCELLOR HEALTH CARE INC
79.7%
$6,389,080.00
$2,358,380.00
36.9%
78.50
3.8491
29
-
-30%-9%-6%Semi-Private Rooms
Valley Healthcare Center
-27%
-1%
-5%
SNF
Nursing Homes 24/7 care needed
San Bernardino
202
No
A+
60
VALE HOLDING COMPANY LLC
80.4%
$30,281,364.00
$10,424,406.00
34.4%
189.90
4.1836
45
-
-27%-1%-5%Private / Semi-Private / 3 Bed Rooms
Arrowhead Springs Healthcare Center
Type of care:
SNF
Community:
San Bernardino (Perris Hills)
Bed Count:
119
Pets Allowed:
No
Operator:
SANCHEZ GONZALEZ, YAMALIEL
CCN:
55708
Occupancy:
87.3%
Home Revenue:
$19,659,991.00
Payroll Costs:
$7,377,247.00
Payroll %:
37.5%
Avg Residents/Day:
106.50
Overall Rating:
Adj Nurse Hours:
4.5628
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
32
RN share vs State Avg:
+1%
+1%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+3%
+3%
Bed Options:
Private / Semi-Private Rooms
Highland Palms Healthcare Center
Type of care:
SNF
Community:
Highland (Cypress)
Bed Count:
99
Pets Allowed:
No
Operator:
SIVAPALAN, SIVAKAMI
CCN:
56024
Occupancy:
93.2%
Home Revenue:
$26,652,256.00
Payroll Costs:
$7,129,881.00
Payroll %:
26.8%
Avg Residents/Day:
91.50
Overall Rating:
Adj Nurse Hours:
3.1704
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
33
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
+10%
+10%
Bed Options:
Private Rooms
Grand Terrace Health Care Center
Type of care:
SNF
Community:
Grand Terrace
Bed Count:
59
Pets Allowed:
No
CCN:
55129
Occupancy:
90.5%
Home Revenue:
$10,440,299.00
Payroll Costs:
$4,433,593.00
Payroll %:
42.5%
Avg Residents/Day:
51.30
Overall Rating:
Adj Nurse Hours:
4.1117
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
30
Severe Citations:
1
RN share vs State Avg:
+5%
+5%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
+7%
+7%
Bed Options:
Private / Semi-Private Rooms
Loma Linda Post Acute
Type of care:
SNF
Community:
Loma Linda
Bed Count:
83
Pets Allowed:
No
Operator:
CHANCELLOR HEALTH CARE INC
CCN:
55299
Occupancy:
79.7%
Home Revenue:
$6,389,080.00
Payroll Costs:
$2,358,380.00
Payroll %:
36.9%
Avg Residents/Day:
78.50
Overall Rating:
Adj Nurse Hours:
3.8491
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
29
RN share vs State Avg:
-30%
-30%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
-6%
-6%
Bed Options:
Semi-Private Rooms
Valley Healthcare Center
Type of care:
SNF
Community:
San Bernardino
Bed Count:
202
Pets Allowed:
No
Operator:
VALE HOLDING COMPANY LLC
CCN:
56389
Occupancy:
80.4%
Home Revenue:
$30,281,364.00
Payroll Costs:
$10,424,406.00
Payroll %:
34.4%
Avg Residents/Day:
189.90
Overall Rating:
Adj Nurse Hours:
4.1836
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
45
RN share vs State Avg:
-27%
-27%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-5%
-5%
Bed Options:
Private / Semi-Private / 3 Bed Rooms
Places of interest near Valley Healthcare Center
2 miles from city center
1680 N Waterman Ave, San Bernardino, CA 92404
Calculate Travel Distance to Valley Healthcare Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
402
Total Staff
143
Employees
259
Contractors
71,949
Total Hours (Quarter)
99
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 25 | 7.3 | Yes |
| Licensed Practical Nurse | 92 | 8.3 | Yes |
| Certified Nursing Assistant | 258 | 8 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
379 staff
8hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.7hs shift avg
Therapy Services ⓘ
6 staff
7.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
8hs shift avg
Dietary Services ⓘ
9 staff
7.9hs shift avg
Other Services ⓘ
3 staff
7.5hs shift avg
Contractor Analysis
31.5%
of total hours from contractors
22,637 contractor hours this quarter
Licensed Practical Nurse: 66
Certified Nursing Assistant: 179
Registered Nurse: 10
Respiratory Therapy Technician: 1
Physical Therapy Assistant: 2
Qualified Social Worker: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 79 | 179 | 258 | 43,823 | 91 | 100% | 8 |
| Licensed Practical Nurse | 26 | 66 | 92 | 14,267 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 10 | 25 | 4,535 | 91 | 100% | 7.3 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,012 | 91 | 100% | 7.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,722 | 66 | 73% | 7.9 |
| Dental Services Staff | 3 | 0 | 3 | 948 | 70 | 77% | 7.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 852 | 77 | 85% | 6.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 639 | 62 | 68% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 520 | 73 | 80% | 6.4 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 183 | 23 | 25% | 8 |
Health Inspection History
Inspections
Total health citations
45
Citations per inspection
5.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 45 citations resulted from standard inspections; and 8 of 45 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
42 moderate citations
3 minor citations
Citations history (last 3 years)
Environmental moderate citation
Jul 25, 2025
Corrected
Environmental moderate citation
Jul 25, 2025
Corrected
Infection Control moderate citation
Jul 25, 2025
Corrected
Nutrition moderate citation
Jul 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Mariner Healthcare
Resident Census by Payment Source
188
Total Residents
Medicare
4
(2.1%)
ⓘ
Medicaid
164
(87.2%)
ⓘ
Private Pay/Other
20
(10.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
28% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
47% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
61% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
24% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
59% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
15% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
29% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
31% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.8%
Percent of long-stay residents who received an antipsychotic medication
15.8%
57% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.14
Number of hospitalizations per 1,000 long-stay resident days.
1.14
49% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
39% better than California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
8.6%
84% worse than California averageCalifornia average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
80.4%
↓ 6.9pp vs 2022
Net Income
-$2,516,773
↓ ~$1.3M vs 2022
Total Payroll
$15,183,887
↑ ~$197K vs 2022
Profit Margin
-8.3%
↓ 4.3pp vs 2022
Loading trend charts...
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