Watermark Laguna Niguel
Assisted Living · Laguna Niguel, CA

Watermark Laguna Niguel

Assisted Living · Laguna Niguel, CA

Overview of Watermark Laguna Niguel

Watermark Laguna Niguel is a highly regarded retirement community in Laguna Niguel, CA, offering independent living, assisted living, memory care, and respite care. The community’s resort-style setting ensures older adults can experience the best of their retirement. With concierge services, 24/7 support, housekeeping, and healthy meals, residents experience maintenance-free living. The community also works closely with residents to develop care plans tailored to their ever-changing needs and preferences. 

Music activities, wellness programs, and fitness classes encourage residents to make friends and live actively. Residents can also focus on their wellness, as top-notch amenities, including a fitness studio, a movie theater, and an outdoor courtyard, are also available. Providence Mission Hospital Mission Viejo, shops, and bus stops are also located in the area, providing quick access to their necessities. This retirement community has exceptional standards of care, making it one of the finest options for senior living in California. 

(855) 202-1052
Bed community size
135-bed community Rank #463 / 1658Bed count — State benchmarkedThis home is ranked 463rd out of 1658 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
2 years in operation Rank #1295 / 1486Years in operation — State benchmarkedThis home is ranked 1295th out of 1486 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 53 / 100 Rank #1280 / 2093Walk Score — State benchmarkedThis home is ranked 1280th out of 2093 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
45%
Rank #1313 / 1409Occupancy rate — State benchmarkedThis home is ranked 1313th out of 1409 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1409. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
61 / 135
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 17, 2023
CountyOrange

Ownership & Operating Entity

Watermark Laguna Niguel is legally operated by Us Alliance Holden Of Forbes Tenant Llc; Watermark, and administrated by Johnny Ortiz.

Contact Watermark Laguna Niguel

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

12 points above the California average for assisted living residences (76/100)

Inspection score: 88 out of 100. Letter grade B+. 12 points above the California average for assisted living residences (76/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 10 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per year (91% below)
• Citations per inspection (97% below)
• Total visits (56% below)
• Complaint visits (77% below)
• Other visits (71% below)
• Official inspections (50% below)
• Complaint investigations (90% below)
Latest Inspection December 30, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This Facility CA Average vs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1 10 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 0 3 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 1 4 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2023. 0.3 3.3 This facility has 91% fewer citations per year than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better
Citations per inspection Info Average citations per inspection. 0.1 3.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This Facility CA Average vs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 7 16 This facility has 56% fewer total visits than a typical California assisted living residence (7 vs. CA avg 16).↓ 56% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 3 13 This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 2 7 This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 2 4 This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1 10 This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 25, 2025 found no deficiencies and full compliance with all licensing requirements.
  • A December 30, 2025 complaint investigation substantiated staff failed to ensure a resident received four prescribed medications on March 8, 2024.
  • An October 6, 2023 complaint substantiated the facility did not issue a $2,500 refund owed to a resident despite processing it.

Places of interest near Watermark Laguna Niguel

Address 3.3 miles from city center Info Estimated distance in miles from Laguna Niguel's city center to Watermark Laguna Niguel's address, calculated via Google Maps. — 0.64 miles to nearest hospital (CHOC at Mission Hospital)

Calculate Travel Distance to Watermark Laguna Niguel

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Financial Assistance for
Assisted Living in California

Watermark Laguna Niguel is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around Laguna Niguel

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Crestavilla
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel (Niguel Road)
250
Facility 250
CA AVG 103
Rank #86 / 1658
No
70
Facility 70
CA AVG 57
Rank #741 / 2093
2
7
Facility 7
CA AVG 13
Rank #719 / 1397
1
Facility 1
CA AVG 3
Rank #413 / 1164
3
Facility 3
CA AVG 13
Rank #1208 / 1486
74.0%
Facility 74.0%
CA AVG 75.9%
Rank #712 / 1249
A+ Crestavilla Trs, LLC: Ksl Crestavilla Manager ,LLC -
Watermark Laguna Niguel
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Laguna Niguel
135
Facility 135
CA AVG 103
Rank #463 / 1658
No
53
Facility 53
CA AVG 57
Rank #1280 / 2093
2
3
Facility 3
CA AVG 13
Rank #441 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
2
Facility 2
CA AVG 13
Rank #1295 / 1486
45.2%
Facility 45.2%
CA AVG 75.9%
Rank #1196 / 1249
- Us Alliance Holden Of Forbes Tenant LLC; Watermark -
Vividus Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel - No
29
Facility 29
CA AVG 57
Rank #1736 / 2093
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Frequently Asked Questions about Watermark Laguna Niguel

Who is the owner of Watermark Laguna Niguel?

The legal owner and operator of Watermark Laguna Niguel is Us Alliance Holden Of Forbes Tenant Llc; Watermark.

Is Watermark Laguna Niguel in a walkable area?

Watermark Laguna Niguel has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Watermark Laguna Niguel?

Watermark Laguna Niguel's occupancy is 45%.

Who is the administrator of Watermark Laguna Niguel?

Johnny Ortiz is the administrator of Watermark Laguna Niguel.

How many beds does Watermark Laguna Niguel have?

Watermark Laguna Niguel has 135 beds.

Has Watermark Laguna Niguel had any recent deficiencies or citations?

Watermark Laguna Niguel has had 2 recently reported deficiencies.

Are there photos of Watermark Laguna Niguel?

Yes — there are 7 photos of Watermark Laguna Niguel in the photo gallery on this page.

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