Nursing Home

West Suburban Nursing and Rehabilitation Center

Nursing Home

West Suburban Nursing and Rehabilitation Center

311 Edgewater Dr, Bloomingdale, IL 60108 View map
Overview of West Suburban Nursing and Rehabilitation Center

Maintain a high quality of life with West Suburban Nursing and Rehabilitation Center, a thriving community in Bloomingdale, IL, offering excellent skilled nursing care and rehabilitation services. Their professional nurses and team members are available 24 hours a day, 7 days a week to support residents with their daily living needs and emergencies. Those recovering from an injury or hospitalization are given access to physical, speech, and occupational services to ensure they can get back on their feet quickly.

They also feature their safe and secure Memory Springs unit to make sure residents living with the challenges of memory loss can enjoy a comfortable and fulfilling lifestyle despite their conditions. To accommodate residents’ unique nutritional needs, the community also offers various nutritional services to ensure they maintain a healthy lifestyle. At West Suburban Nursing and Rehabilitation Center, they provide everything residents need to maintain their well-being and live their best lives.

(630) 894-7400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Illinois average: 2.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Illinois average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Illinois average: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Illinois average: 2.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 19m per day

This home provides 25% less nursing time per resident than the Illinois average.

Illinois average: 3h 6m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 33m per day 44m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 26m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 21m per day 3h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 25m per day 34m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 259

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 67.2%
Residents per day (avg) 188
Occupancy rate
67.2%
Residents per day (avg)
188

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

19% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

58% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$18.2M
Operating loss
-$2.7M
Privately-owned community Operated by a business corporation.
Home revenue
$18,227,623.00
Operating loss
$-2,674,041.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.1M
39.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.8M
Total costs $20.9M
Walk Score
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Health Programs icon

Health Programs

Types of Care at West Suburban Nursing and Rehabilitation Center

Nursing Home
Contact West Suburban Nursing and Rehabilitation Center

Health Inspection History

Inspections
Total health inspections 8

Illinois average 10.4


Last Health inspection on Sep 2025

Total health citations 35
Citations per inspection
4.38

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

22 of 35 citations resulted from standard inspections; and 13 of 35 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Illinois average

Illinois average: 0.7


Serious Health citations More info 2
44% better than Illinois average

Illinois average: 3.6

0 critical citations More info Illinois average: 0.7

2 serious citations More info Illinois average: 3.6

33 moderate citations More info Illinois average: 32

0 minor citations More info Illinois average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 11, 2025
Corrected

Quality of Care moderate citation Sep 11, 2025
Corrected

Quality of Care moderate citation Sep 11, 2025
Corrected

Quality of Care serious citation Sep 11, 2025
Corrected

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The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

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Places of interest near West Suburban Nursing and Rehabilitation Center

Address 3.5 miles from city center

Address 311 Edgewater Dr, Bloomingdale, IL 60108

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

172
Total Staff
135
Employees
37
Contractors
58,183
Total Hours (Quarter)
79
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse358.4 Yes
Licensed Practical Nurse288.1 No
Certified Nursing Assistant648.2 No
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
135 staff
8.3hs shift avg
Physicians & Practitioners
4 staff
7.6hs shift avg
Therapy Services
15 staff
6.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
4.8hs shift avg
Dietary Services
9 staff
7.4hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
7.7%
of total hours from contractors
4,503 contractor hours this quarter
Respiratory Therapy Technician: 2 Registered Nurse: 12 Physical Therapy Assistant: 4 Speech Language Pathologist: 2 Occupational Therapy Assistant: 1 Physical Therapy Aide: 4 Qualified Social Worker: 5 Medication Aide/Technician: 6 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6406426,38791100%8.2
Licensed Practical Nurse2802812,64791100%8.1
Registered Nurse2312358,11891100%8.4
Other Dietary Services Staff8082,66991100%7.2
Medication Aide/Technician0661,1304044%14.3
Clinical Nurse Specialist3031,0917785%7.4
Speech Language Pathologist0229476571%7.3
Mental Health Service Worker2029457178%7.7
RN Director of Nursing2027457279%8.8
Dietitian1015706369%9
Physical Therapy Aide0445066673%6.4
Administrator1014896268%7.9
Respiratory Therapy Technician0224766673%7.2
Nurse Practitioner1014575763%8
Physical Therapy Assistant0444316369%6.6
Occupational Therapy Aide2022404145%5.2
Qualified Social Worker0552124347%4.8
Occupational Therapy Assistant011851314%6.5
Medical Director011391314%3

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
188 residents
Residents by payment source
Medicare
8 residents (4.3%)
Medicaid
170 residents (90.4%)
Private pay or other
10 residents (5.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.5
33% better than Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.2
34% better than Illinois average

Illinois average: 18.6

Long-stay resident measures
Average Illinois avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.0%
42% better than Illinois average

Illinois average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.6%
54% better than Illinois average

Illinois average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.2%
11% better than Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
In line with Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.0%
6% better than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
65% worse than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.8%
In line with Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 98.0%
104% worse than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.3%
14% better than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.6%
In line with Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
9% better than Illinois average

Illinois average: 91.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.12
In line with Illinois average

Illinois average: 2.05

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.25
In line with Illinois average

Illinois average: 2.25

Short-stay resident measures
Below average Illinois avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 45.9%
33% worse than Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 5.1%
116% worse than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.4%
16% better than Illinois average

Illinois average: 63.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 40.8%
56% worse than Illinois average

Illinois average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.3%
26% better than Illinois average

Illinois average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Illinois average

Illinois average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 40.0%
25% worse than Illinois average

Illinois average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 40.3%
20% worse than Illinois average

Illinois average: 50.6%

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Financial Aid for Illinois Seniors

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Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.