Total health inspections
8
Illinois average 10.4
Last Health inspection on Sep 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
West Suburban Nursing and Rehabilitation Center
Nursing Home in DuPage County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
West Suburban Nursing and Rehabilitation Center
Nursing Home in DuPage County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Maintain a high quality of life with West Suburban Nursing and Rehabilitation Center, a thriving community in Bloomingdale, IL, offering excellent skilled nursing care and rehabilitation services. Their professional nurses and team members are available 24 hours a day, 7 days a week to support residents with their daily living needs and emergencies. Those recovering from an injury or hospitalization are given access to physical, speech, and occupational services to ensure they can get back on their feet quickly.
They also feature their safe and secure Memory Springs unit to make sure residents living with the challenges of memory loss can enjoy a comfortable and fulfilling lifestyle despite their conditions. To accommodate residents’ unique nutritional needs, the community also offers various nutritional services to ensure they maintain a healthy lifestyle. At West Suburban Nursing and Rehabilitation Center, they provide everything residents need to maintain their well-being and live their best lives.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 111th out of 128 homes in Illinois.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 111th out of 128 homes in Illinois.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 19m per day
vs Illinois avg
-25%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 25% State avg: 44m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 26m per day | ▼ 33% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 21m per day | ▼ 24% State avg: 3h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 25m per day | ▼ 26% State avg: 34m per day · National avg: 29m per day |
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
259
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67.2%
Avg. Length of Stay
222 days
Occupancy rate
67.2%
Avg. Length of Stay
222 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
19% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
58% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$18.2M
Operating loss
-$2.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$18.2M
Operating loss
-$2.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.9M
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Skilled Nursing
What does this home offer?
Accept Medicaid: Yes
Housing Options: Private Rooms
Building Type: Single-story
Health Programs
Types of Care at West Suburban Nursing and Rehabilitation Center
Nursing Home
Health Inspection History
Inspections
Total health citations
35
Illinois average 36.8
Citations per inspection
4.38
Illinois average 3.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 35 citations resulted from standard inspections; and 13 of 35 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Illinois averageIllinois average: 0.7
Serious Health citations
2
2
44% better than Illinois averageIllinois average: 3.6
0 critical citations
2 serious citations
33 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 11, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 11, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Bloomingdale The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
| Burgess Square Healthcare & Rehab Centre |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Westmont | 203 | 57.4% | -17% | 4.52 | +28% | +46% | 0 | 23 | 3.8 | 1 | 124 | - | 58 | Hensley, Michael | $29.8M | $10.2M | 34.4% | 145219 | ||||
| Abbington Rehab & Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Roselle | 82 | 72.4% | +5% | 2.40 | +32% | -23% | 0 | 40 | 6.7 | 0 | 56 | - | 70 | Maher, Jayne | $5.1M | $3.3M | 63.8% | 146065 | ||||
| West Suburban Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Bloomingdale | 259 | 67.2% | -3% | 2.32 | +44% | -25% | 0 | 35 | 4.4 | 2 | 188 | - | 60 | A & F Realty Llc | $17.8M | $7.1M | 40.2% | 145333 | ||||
| Bella Terra Bloomingdale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Bloomingdale | - | 57.8% | -17% | 2.67 | - | -14% | 2 | 0 | 0.0 | 0 | 100 | - | - | Randon, Debbie | $19.6M | $4.1M | 20.9% | 145638 | ||||
| Alden Valley Ridge Rehab | - |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Bloomingdale | 54 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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3.5 miles from city center
Estimated distance in miles from Bloomingdale's city center to West Suburban Nursing and Rehabilitation Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
172
Employees
135
Contractors
37
Staff to resident ratio
0.91:1
52% worse than Illinois averageIllinois average ratio: 1.90:1
Avg staff/day
79
Average shift
8.1 hours
7% better than Illinois averageIllinois average: 7.6 hours
Total staff hours (quarter)
58,183
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
64
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
7.7%
4,503 contractor hours this quarter
Registered Nurse: 12
Medication Aide/Technician: 6
Qualified Social Worker: 5
Physical Therapy Assistant: 4
Physical Therapy Aide: 4
Respiratory Therapy Technician: 2
Speech Language Pathologist: 2
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 64 | 0 | 64 | 26,387 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 28 | 0 | 28 | 12,647 | 91 | 100% | 8.1 |
| Registered Nurse | 23 | 12 | 35 | 8,118 | 91 | 100% | 8.4 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,669 | 91 | 100% | 7.2 |
| Medication Aide/Technician | 0 | 6 | 6 | 1,130 | 40 | 44% | 14.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,091 | 77 | 85% | 7.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 947 | 65 | 71% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 945 | 71 | 78% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 745 | 72 | 79% | 8.8 |
| Dietitian | 1 | 0 | 1 | 570 | 63 | 69% | 9 |
| Physical Therapy Aide | 0 | 4 | 4 | 506 | 66 | 73% | 6.4 |
| Administrator | 1 | 0 | 1 | 489 | 62 | 68% | 7.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 476 | 66 | 73% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 457 | 57 | 63% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 431 | 63 | 69% | 6.6 |
| Occupational Therapy Aide | 2 | 0 | 2 | 240 | 41 | 45% | 5.2 |
| Qualified Social Worker | 0 | 5 | 5 | 212 | 43 | 47% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 85 | 13 | 14% | 6.5 |
| Medical Director | 0 | 1 | 1 | 39 | 13 | 14% | 3 |
64 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
35 Registered Nurse
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
6 Medication Aide/Technician
% of Days
44%
3 Clinical Nurse Specialist
% of Days
85%
2 Speech Language Pathologist
% of Days
71%
2 Mental Health Service Worker
% of Days
78%
2 RN Director of Nursing
% of Days
79%
1 Dietitian
% of Days
69%
4 Physical Therapy Aide
% of Days
73%
1 Administrator
% of Days
68%
2 Respiratory Therapy Technician
% of Days
73%
1 Nurse Practitioner
% of Days
63%
4 Physical Therapy Assistant
% of Days
69%
2 Occupational Therapy Aide
% of Days
45%
5 Qualified Social Worker
% of Days
47%
1 Occupational Therapy Assistant
% of Days
14%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
188
Medicare
8
4.3% of residents
Medicaid
170
90.4% of residents
Private pay or other
10
5.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.5
33% better than Illinois averageIllinois average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
34% better than Illinois averageIllinois average: 18.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
42% better than Illinois averageIllinois average: 15.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.6%
Percent of long-stay residents whose ability to move independently worsened
8.6%
54% better than Illinois averageIllinois average: 18.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
11% better than Illinois averageIllinois average: 21.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
In line with Illinois averageIllinois average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
6% better than Illinois averageIllinois average: 5.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
65% worse than Illinois averageIllinois average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
In line with Illinois averageIllinois average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
98.0%
Percent of long-stay residents who have depressive symptoms
98.0%
104% worse than Illinois averageIllinois average: 48.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.3%
Percent of long-stay residents who received an antipsychotic medication
17.3%
14% better than Illinois averageIllinois average: 20.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
In line with Illinois averageIllinois average: 89.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
9% better than Illinois averageIllinois average: 91.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.12
Number of hospitalizations per 1,000 long-stay resident days.
2.12
In line with Illinois averageIllinois average: 2.05
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.25
In line with Illinois averageIllinois average: 2.25
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
45.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
45.9%
33% worse than Illinois averageIllinois average: 68.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.1%
Percent of short-stay residents who newly received an antipsychotic medication
5.1%
116% worse than Illinois averageIllinois average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.4%
16% better than Illinois averageIllinois average: 63.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
40.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
40.8%
56% worse than Illinois averageIllinois average: 26.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
26% better than Illinois averageIllinois average: 14.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Illinois averageIllinois average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
40.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
40.0%
25% worse than Illinois averageIllinois average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
40.3%
Rate of successful return to home or community from a skilled nursing facility.
40.3%
20% worse than Illinois averageIllinois average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for West Suburban Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
67.2%
↓ 1.0pp vs 2022
Net Income
-$2.7M
↑ ~$511.7K vs 2022
Total Payroll
$8.8M
↑ ~$208.3K vs 2022
Profit Margin
-15.1%
↑ 1.0pp vs 2022
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