West Suburban Nursing and Rehabilitation Center
Nursing Home, Memory Care & Skilled Nursing · Bloomingdale, IL
ALM Inspection Grade B Info ALM's inspection grade is 83 / 100, a B — 1 point above the Illinois average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

West Suburban Nursing and Rehabilitation Center

Nursing Home, Memory Care & Skilled Nursing · Bloomingdale, IL
ALM Inspection Grade B Info ALM's inspection grade is 83 / 100, a B — 1 point above the Illinois average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
West Suburban Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.
West Suburban Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of West Suburban Nursing and Rehabilitation Center

Maintain a high quality of life with West Suburban Nursing and Rehabilitation Center, a thriving community in Bloomingdale, IL, offering excellent skilled nursing care and rehabilitation services. Their professional nurses and team members are available 24 hours a day, 7 days a week to support residents with their daily living needs and emergencies. Those recovering from an injury or hospitalization are given access to physical, speech, and occupational services to ensure they can get back on their feet quickly.

They also feature their safe and secure Memory Springs unit to make sure residents living with the challenges of memory loss can enjoy a comfortable and fulfilling lifestyle despite their conditions. To accommodate residents’ unique nutritional needs, the community also offers various nutritional services to ensure they maintain a healthy lifestyle. At West Suburban Nursing and Rehabilitation Center, they provide everything residents need to maintain their well-being and live their best lives.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 22.4% Below IL avg. ▼ 22.4% Below IL avg.IL average: 2.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 26.4% Below IL avg. ▼ 26.4% Below IL avg.IL average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 37.6% Above IL avg. ▲ 37.6% Above IL avg.IL average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 35.0% Below IL avg. ▼ 35.0% Below IL avg.IL average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).

Total nursing care per resident / day Info This nursing home is ranked 54th out of 152 nursing homes we track in Illinois for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 1% · IL 3h 3mThis facility: 3h 6m per resident per day, 1% above the Illinois average of 3h 3m (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #54 / 152Nurse hours — State benchmarked This nursing home is ranked 54th out of 152 nursing homes we track in Illinois for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Illinois average, with a ranking across 152 Illinois facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 6m

6 of 6 metrics below Illinois average

Staff by category

Q2 2026 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2026.
Certified Nursing Assistant6539646145,85891100%8.3
Licensed Practical Nurse3194012,73891100%8
Registered Nurse30114110,91891100%8.3
Other Dietary Services Staff110112,92391100%6.6
Mental Health Service Worker3031,4937481%8.3
RN Director of Nursing2029186875%8.4
Clinical Nurse Specialist2026306470%8
Occupational Therapy Aide0446118796%4.6
Dietitian1015966470%9.3
Physical Therapy Assistant0445636875%7.2
Speech Language Pathologist0445176673%7.6
Administrator1014926167%8.1
Nurse Practitioner1014855662%8.7
Respiratory Therapy Technician0444786571%7.2
Physical Therapy Aide0331973134%6.3
Qualified Social Worker0441854448%4.2
Occupational Therapy Assistant011851314%6.5
Medical Director011391314%3
461 Certified Nursing Assistant
Coverage 100%
40 Licensed Practical Nurse
Coverage 100%
41 Registered Nurse
Coverage 100%
11 Other Dietary Services Staff
Coverage 100%
By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 259 Rank #9 / 167Bed count — State benchmarked This nursing home is ranked 9th out of 167 nursing homes we track in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

High-capacity home · May provide extensive amenities, services and programs.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #75 / 187Walk Score — State benchmarked This nursing home is ranked 75th out of 187 nursing homes we track in Illinois for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Illinois facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
60 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #50 / 123Occupancy rate — State benchmarked This nursing home is ranked 50th out of 123 nursing homes we track in Illinois for occupancy. Shows this facility's occupancy rate versus the Illinois average, with its Statewide rank out of 123. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
84.7% This home usually has availability

Based on residents per day and 259 beds.

Higher than the Illinois average: 79.1%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
220

Source: CMS Provider Information, average daily residents (data as of Oct 2026)

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
215 days

About This Community

Safety & Compliance

Resident Council

Therapy & Rehabilitation

1 service
Short Term Rehabilitation

Staffing & Medical

6 services
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
  • Respiratory services including oxygen therapy, tracheostomy care, and sleep apnea management
  • IV therapy including antibiotic therapy, PICC lines, and midline treatments
  • Nutritional services including renal, cardiac, and diabetic dietary programs and tube feeding
  • In-house diagnostics including x-rays, EKGs, lab testing, and ultrasound
  • Pain management with physiatry, hospice and palliative care, podiatry, dental, vision, and audiology

Memory & Specialized Care

1 service
Hospice and Palliative Care

Additional Services

1 service
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Comfortable, Home-Like Accommodations
Activities
Daily Activities and Social Engagement

Room Accommodations

Building TypeSingle-story
Room Types
Private Rooms

Contact West Suburban Nursing and Rehabilitation Center

Inspections

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection Aug 2026

ALM Inspection Grade

83 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

1 point above the Illinois average for CMS-certified facilities (82/100)

Category breakdown

Citations Typical

115 severity-weighted points (42 deficiencies) · 28% higher than the typical CMS-certified IL facility (median: 90)

Enforcement Typical

$19,845 in fines · 1 enforcement action

Persistence Typical

12 days to fix issues · faster than the typical CMS-certified IL facility (median: 14)

Inspection grade: 83 out of 100, letter grade B.
Total health inspections
13 ↑ 13% · IL 11.5This facility: 13, 13% above the Illinois average of 11.5 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
42 Rank #108 / 154Health citations — State benchmarked This nursing home is ranked 108th out of 154 nursing homes we track in Illinois for health citations. Shows this facility's total health deficiency citations benchmarked to the Illinois State average, with a ranking across all 154 IL facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 10% · IL 38.2This facility: 42, 10% above the Illinois average of 38.2 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.23 Rank #67 / 154Citations per inspection — State benchmarked This nursing home is ranked 67th out of 154 nursing homes we track in Illinois for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Illinois mean across 154 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 7% · IL 3.46This facility: 3.23, 7% below the Illinois average of 3.46 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 42 of 42 citations corrected
Bar = mix of this home's 42 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · IL 0.7This facility: 0, 100% below the Illinois average of 0.7 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
3 ↓ 21% · IL 3.8This facility: 3, 21% below the Illinois average of 3.8 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
39 ↑ 17% · IL 33.2This facility: 39, 17% above the Illinois average of 33.2 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · IL 0.5This facility: 0, 100% below the Illinois average of 0.5 (among Illinois facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Aug 30, 2026 · 1 citation (Quality of Care, moderate), corrected

Most cited category: Quality of Life & Care, 22 of 42 citations · 8 categories in total

Citations history
Most recent first
Aug 30, 2026 1 citation
Quality of Care moderate citation Corrected
Jun 16, 2026 1 citation
Resident Rights moderate citation Corrected
May 01, 2026 1 citation
Quality of Care moderate citation Corrected
Apr 21, 2026 3 citations
Quality of Care serious citation Corrected
Resident Rights moderate citation Corrected
Environmental moderate citation Corrected
Jan 26, 2026 1 citation
Quality of Care moderate citation Corrected
Nov 26, 2025 1 citation
Quality of Care moderate citation Corrected
Sep 11, 2025 6 citations
Resident Rights serious citation Corrected
Quality of Care serious citation Corrected
Resident Rights moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Apr 28, 2025 2 citations
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Jan 15, 2025 3 citations
Abuse/Neglect moderate citation Corrected
Quality of Care moderate citation Corrected
Nursing Services moderate citation Corrected
Oct 30, 2024 9 citations
Nutrition moderate citation Corrected
Pharmacy moderate citation Corrected
Nutrition moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Dec 06, 2023 7 citations
Nursing Services moderate citation Corrected
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Infection Control moderate citation Corrected
Oct 26, 2023 1 citation
Resident Rights moderate citation Corrected
Jun 14, 2023 6 citations
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Infection Control moderate citation Corrected
Top deficiency categories
Share of 42 citations
Quality of Life & Care 22 deficiencies (52%)
Resident Rights 9 deficiencies (21%)
Abuse, Neglect & Exploitation 3 deficiencies (7%)
Infection Control 2 deficiencies (5%)
Nutrition & Dietary 2 deficiencies (5%)
Nursing & Physician Services 2 deficiencies (5%)
Pharmacy Services 1 deficiency (2%)
Environmental 1 deficiency (2%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

22 of 42 citations resulted from standard inspections; and 20 of 42 resulted from complaint investigations.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports
Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

1 penalty in the past 3 years

Latest: Apr 21, 2026 · $19,845 civil money penalty

1 fine
Apr 21, 2026 · $19,845 civil money penalty
Total fines
$19,845 ↓ 87% · IL $150KThis facility: $19,845, 87% below the Illinois average of $149,918. Average among the 484 Illinois facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #77 / 154Federal fines — State benchmarked This nursing home is ranked 77th out of 154 nursing homes we track in Illinois for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Illinois average among facilities with fines, and where it ranks among 154 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1 ↓ 67% · IL 3.01This facility: 1, 67% below the Illinois average of 3.01. Average among the 484 Illinois facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 IL avg 1.02Illinois average: 1.02. Average among the 484 Illinois facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Illinois average.

Data as of Oct 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 4 / 5 Above average ↑ 11% · IL 3.6This facility: 4.0, 11% above the IL average of 3.6 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 1 / 5 Significantly below average ↓ 56% · IL 2.3This facility: 1.0, 56% below the IL average of 2.3 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 5.6 Score · lower is better ↓ 29% · IL 7.9This facility: 5.6, 29% below the IL average of 7.9 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 10.5 Score · lower is better ↓ 31% · IL 15.3This facility: 10.5, 31% below the IL average of 15.3 (among IL facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 5 better, 2 worse, 6 near IL average

8 short-stay measures: 2 better, 3 worse, 3 compared with US only

Financials

Money and staffing.

West Suburban Nursing and Rehabilitation Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 146 Illinois nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Dec 2024

Is it financially stable?

Losing money on care, but less than last year

−18.3% operating margin

+0.9 pts vs prior year

An operating loss in 6 of the last 8 reported years. Other income ($0.4M) trims the net loss to −$2.9M. Watch for cost-cutting that reaches staffing.

Does it invest in staff?

Spends more on payroll than most Illinois homes

64.1% payroll share of revenue

IL average 58.1%Rank #34 / 146Payroll % of net patient revenue — State benchmarked This nursing home is ranked 34th out of 146 nursing homes we track in Illinois for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Illinois average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Illinois that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $2.8M while revenue rose $1.5M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Resident snapshot
188 residents · Sep 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 8 · 4%
Medicaid 170 · 90%
Private pay & other 10 · 5%
Shows care patterns over time; not used to rate this facility.

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Typical stay

Medicare 1 - 2 months Medicaid 10 - 11 months Private pay & other 2 - 3 months

Places of interest near West Suburban Nursing and Rehabilitation Center

Address 1.3 miles from city center Info Estimated distance in miles from Bloomingdale's city center to West Suburban Nursing and Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to West Suburban Nursing and Rehabilitation Center

Add your location

Address

Compare Nursing Homes around Dupage County

Info below is compiled from CMS reports & the IL Dept. of Public Health (IDPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Illinois average is: 58.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Burgess Square Healthcare & Rehab Centre ★ ★ ★ ★ ☆
NH
Westmont
203
Facility 203
IL AVG 136
Rank #31 / 167
B+
60.0%
Facility 60.0%
IL AVG 79.1%
Rank #114 / 123
-24%
4.99
Facility 4.99
IL AVG 3.05
Rank #21 / 152
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +83%+63%
$0
Facility $0
IL AVG $156.7k
Rank #1 / 154
29
Facility 29
IL AVG 38.2
Rank #71 / 154
4.1
Facility 4.1
IL AVG 3.5
Rank #114 / 154
3122-
58
Facility 58
IL AVG 54
Rank #83 / 187
Michael Hensley
$23.8MFiscal year ending 12/2024
Facility $23.8MFiscal year ending 12/2024
IL AVG $14.5M
Rank #13 / 146
$13.8MFiscal year ending 12/2024
Facility $13.8MFiscal year ending 12/2024
IL AVG $8.0M
Rank #15 / 146
58.1%Fiscal year ending 12/2024
Facility 58.1%Fiscal year ending 12/2024
IL AVG 58.1%
Rank #52 / 146
145219
Covenant Living at Windsor Park ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
RC
SNF
Carol Stream
152
Facility 152
IL AVG 136
Rank #60 / 167
?
95.8%
Facility 95.8%
IL AVG 79.1%
Rank #3 / 123
+21%
4.11
Facility 4.11
IL AVG 3.05
Rank #37 / 152
★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +31%+35%
$0
Facility $0
IL AVG $156.7k
Rank #1 / 154
17
Facility 17
IL AVG 38.2
Rank #31 / 154
4.3
Facility 4.3
IL AVG 3.5
Rank #126 / 154
269-
26
Facility 26
IL AVG 54
Rank #161 / 187
Covenant Living At Windsor Park
$10.9MFiscal year ending 09/2024
Facility $10.9MFiscal year ending 09/2024
IL AVG $14.5M
Rank #97 / 146
$7.0MFiscal year ending 09/2024
Facility $7.0MFiscal year ending 09/2024
IL AVG $8.0M
Rank #76 / 146
64.2%Fiscal year ending 09/2024
Facility 64.2%Fiscal year ending 09/2024
IL AVG 58.1%
Rank #33 / 146
145606
Abbington Rehab & Nursing Center ★ ★ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Roselle
82
Facility 82
IL AVG 136
Rank #129 / 167
B+
76.2%
Facility 76.2%
IL AVG 79.1%
Rank #76 / 123
-4%
2.11
Facility 2.11
IL AVG 3.05
Rank #138 / 152
★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ +70%-31%
$0
Facility $0
IL AVG $156.7k
Rank #1 / 154
37
Facility 37
IL AVG 38.2
Rank #96 / 154
5.3
Facility 5.3
IL AVG 3.5
Rank #145 / 154
-63-
70
Facility 70
IL AVG 54
Rank #52 / 187
Jayne Maher
$4.0MFiscal year ending 12/2024
Facility $4.0MFiscal year ending 12/2024
IL AVG $14.5M
Rank #145 / 146
$3.6MFiscal year ending 12/2024
Facility $3.6MFiscal year ending 12/2024
IL AVG $8.0M
Rank #139 / 146
90.3%Fiscal year ending 12/2024
Facility 90.3%Fiscal year ending 12/2024
IL AVG 58.1%
Rank #13 / 146
146065
West Suburban Nursing and Rehabilitation Center ★ ★ ☆ ☆ ☆
NH
MC
SNF
Bloomingdale
259
Facility 259
IL AVG 136
Rank #9 / 167
B
84.7%
Facility 84.7%
IL AVG 79.1%
Rank #50 / 123
+7%
3.09
Facility 3.09
IL AVG 3.05
Rank #54 / 152
★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ -51%+1%
$19.8k
Facility $19.8k
IL AVG $156.7k
Rank #77 / 154
42
Facility 42
IL AVG 38.2
Rank #108 / 154
3.2
Facility 3.2
IL AVG 3.5
Rank #67 / 154
3220-
60
Facility 60
IL AVG 54
Rank #75 / 187
A & F Realty LLC
$18.0MFiscal year ending 12/2024
Facility $18.0MFiscal year ending 12/2024
IL AVG $14.5M
Rank #39 / 146
$11.6MFiscal year ending 12/2024
Facility $11.6MFiscal year ending 12/2024
IL AVG $8.0M
Rank #24 / 146
64.1%Fiscal year ending 12/2024
Facility 64.1%Fiscal year ending 12/2024
IL AVG 58.1%
Rank #34 / 146
145333
Chateau Nursing and Rehabilitation Center ★ ★ ☆ ☆ ☆
NH
MC
PC
SNF
Willowbrook
150
Facility 150
IL AVG 136
Rank #61 / 167
B+
84.5%
Facility 84.5%
IL AVG 79.1%
Rank #51 / 123
+7%
2.49
Facility 2.49
IL AVG 3.05
Rank #104 / 152
★ ★ ★ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -8%-18%
$76.2k
Facility $76.2k
IL AVG $156.7k
Rank #107 / 154
29
Facility 29
IL AVG 38.2
Rank #71 / 154
3.2
Facility 3.2
IL AVG 3.5
Rank #67 / 154
4127-
28
Facility 28
IL AVG 54
Rank #157 / 187
Rothner Health Ventures G II, LLC
$13.4MFiscal year ending 12/2024
Facility $13.4MFiscal year ending 12/2024
IL AVG $14.5M
Rank #72 / 146
$8.1MFiscal year ending 12/2024
Facility $8.1MFiscal year ending 12/2024
IL AVG $8.0M
Rank #62 / 146
60.8%Fiscal year ending 12/2024
Facility 60.8%Fiscal year ending 12/2024
IL AVG 58.1%
Rank #47 / 146
145614

Rank badges are statewide and care-type specific: each nursing home is ranked against every other IL nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Illinois

West Suburban Nursing and Rehabilitation Center is in Bloomingdale, Illinois. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Residential care support

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Eligibility

General
Low-income older adults and adults with physical disabilities who meet Illinois Supportive Living Program requirements and are accepted at a participating setting.
IL specifics
This is a Medicaid waiver alternative to nursing-home care.

What it provides

  • Personal care; homemaking; laundry; medication assistance; activities and staff support. Residents remain responsible for room and board.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Pension Aid and Attendance and Housebound Benefits (Federal)

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
No single monthly income cutoff. VA compares countable annual income, after permitted deductions, with the applicable Maximum Annual Pension Rate for the household and benefit category.
Asset limit
Net-worth limit is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus annual income; exclusions and transfer rules apply.

Eligibility

General
Veterans or eligible survivors who qualify for VA Pension or Survivors Pension and meet the additional Aid and Attendance or Housebound criteria. Service, discharge, family status and pension eligibility rules also apply.
IL specifics
A federal VA pension benefit; Aid and Attendance and Housebound enhancements cannot be received together.

What it provides

  • A higher pension ceiling for eligible Aid and Attendance or Housebound recipients. Actual pension equals the applicable annual maximum minus countable income; the two enhancements cannot be paid together.
In-home support

Community Care Program

Illinois CCP

Asset limit
Nonexempt assets of $17,500 or less; the home, car and personal furnishings are exempt.

Eligibility

General
Illinois residents age 60 or older with assessed long-term care need; citizenship/eligible noncitizen requirements apply; apply for Medicaid and enroll if eligible.

What it provides

  • In-home assistance; adult day services and emergency home response; authorized services depend on assessment.
Caregiver support

Family Caregiver Support Program

Family Caregiver Support Program (Illinois)

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia

Eligibility

General
Adult family or informal caregivers of adults age 60 or older or people of any age with Alzheimer's disease or a related disorder. The federal program also supports specified older-relative caregiver categories.

What it provides

  • Caregiver information and access assistance; counseling and training; support groups; respite and limited supplemental services under the federal caregiver-support framework.
In-home & community support

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Eligibility

General
Illinois residents age 60 or older who are Medicaid-eligible, meet the DON assessment standard for risk of nursing-facility placement, can be safely supported in the community and meet cost-effectiveness rules.
IL specifics
The current eligibility minimum is age 60.

What it provides

  • In-home homemaker service; adult day service; emergency home response and automated medication dispenser services.
Medicare costs

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiaries meeting the applicable state Medicare Savings Program eligibility rules.
IL specifics
Applications are administered by the state Medicaid program.

What it provides

  • Assistance with Medicare premiums and; for qualified QMB beneficiaries; Medicare-covered deductibles and coinsurance. The qualifying category determines which costs are paid.
Know before you visit

Frequently Asked Questions about West Suburban Nursing and Rehabilitation Center

Quick answers from public records and the community's own listing.
01 Is West Suburban Nursing and Rehabilitation Center in a walkable area?
West Suburban Nursing and Rehabilitation Center has a walk score of 60. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
02 What is the occupancy rate at West Suburban Nursing and Rehabilitation Center?
West Suburban Nursing and Rehabilitation Center's occupancy is 84.7%.
03 Are pets allowed at West Suburban Nursing and Rehabilitation Center?
No, West Suburban Nursing and Rehabilitation Center has a no-pet policy.
04 What is the best email address for West Suburban Nursing and Rehabilitation Center?
The team at West Suburban Nursing and Rehabilitation Center can be reached at administrator@wsnrc.com.
05 Does West Suburban Nursing and Rehabilitation Center operate as a for-profit or non-profit?
West Suburban Nursing and Rehabilitation Center is registered as a for-profit.
06 What is the overall rating for West Suburban Nursing and Rehabilitation Center?
West Suburban Nursing and Rehabilitation Center received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
07 How many beds does West Suburban Nursing and Rehabilitation Center have?
West Suburban Nursing and Rehabilitation Center has 259 beds.