Westbury Center of McDonough for Nursing &Amp; Healing

Nursing Home, Hospice Care, Memory Care, Nursing Care, Palliative Care & Respite Care · Mcdonough, GA

CMS overall rating

198 Hampton Street, Mcdonough, GA 30253 View map

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Westbury Center of McDonough for Nursing &Amp; Healing accepts Medicare, Medicaid, and private pay.

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Westbury Center of McDonough for Nursing &Amp; Healing accepts Medicare, Medicaid, and private pay.

Overview of Westbury Center of Mcdonough for Nursing & Healing

Operating for five years, Westbury Center of McDonough for Nursing & Healing is a skilled nursing home in McDonough, Georgia. The 210-bed facility accepts Medicare, Medicaid, and private pay, giving families several options for covering short-term rehabilitation and longer-term care. The center has an occupancy rate of 68%. Residents stay an average of 98 days, including those receiving post-acute rehabilitation and ongoing nursing support. The facility is in a moderately walkable area with a Walk Score of 66.

Residents receive an average of 3 hours and 5 minutes of nursing care daily. Registered nurses, licensed practical nurses, and nurse aides provide care throughout the community. The center’s focus is on clinical rehabilitation and medical stability. It’s a setting that serves residents recovering from hospitalization or surgery, along with those who have more complex medical needs.

Dining is a calm and restorative part of the day. Residents are served healthy meals that support nutrition and recovery. Beyond dining, the community offers climate-controlled suites, hotel-grade housekeeping, beauty and barber services, complimentary WiFi and cable, and a lounge with flat-screen TVs. Residents also have access to laundry services, newspaper delivery, and a building-wide alarm system for safety.

State inspections focused on safety and compliance matters in recent years. A complaint investigation found no deficiencies, which shows how responsive it is to oversight and committed to maintaining care standards.

Facility Direct Line (770) 957-9081

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 5m per day

vs avg

4 of 6 metrics below state avg

Standout metric Physical Therapist is +124% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	20m per day	▼ 33% State avg: 29m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 9m per day	▲ 23% State avg: 56m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 40m per day	▼ 23% State avg: 2h 9m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 49m per day	▼ 9% State avg: 3h 6m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day	▲ 124% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	15m per day	▼ 27% State avg: 20m per day · National avg: 28m per day

Capacity and availability

98 days

210-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

5 years in operation

An established community with some operational experience and growing routines.

Walk Score: 66 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

68%

Lower than the Georgia average: 78.1%

Occupied beds

143 / 210

Average occupied beds in Georgia homes 88 beds

Facility TypeNursing Home

IssuanceMay 1, 2021

CountyHenry

CMS Certification Number115463

Westbury Center of McDonough for Nursing &Amp; Healing is administered by Marcus Oates.

Email dchamblin@westburyofmcdonough.com

Climate-Controlled Patient Suites

Delicious Cuisine With Healthy Menu Options

Lovely Landscaping

Relaxing Lounge With Flat Screen Tvs

Complimentary Wifi & Cable

Hotel-Grade Housekeeping

Beauty & Barber Services

Laundry Services

Newspaper & Mail Delivery

Alarm System

Since 2021 · 5 years of data 83 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Georgia state average

Overall vs. GA average

Latest Inspection January 24, 2026 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	83	21	This facility has 295% more total deficiencies than a typical Georgia assisted living residence (83 vs. GA avg 21).↑ 295% worse
Deficiencies per year Average deficiencies per year since 2021.	16.6	4.2	This facility has 295% more deficiencies per year than a typical Georgia assisted living residence (16.6 vs. GA avg 4.2).↑ 295% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The April 23, 2025 complaint investigation found no deficiencies and the complaint was unsubstantiated.
The December 19-21, 2023 Life Safety Code survey cited 14 deficiencies including blocked exits, fire door failures, unsecured oxygen cylinders, and fire extinguisher obstructions.
The December 21, 2023 annual survey found 3 deficiencies involving resident trust fund statements, oxygen administration errors, and poor dialysis communication.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

5.75

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 23 citations resulted from standard inspections; 12 of 23 resulted from complaint investigations; and 3 of 23 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

4 serious citations State average: N/A

19 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Abuse/Neglect serious citation Jun 27, 2025

Corrected

Resident Rights moderate citation Jun 27, 2025

Corrected

Quality of Care moderate citation Dec 21, 2023

Corrected

Quality of Care moderate citation Dec 21, 2023

Corrected

Total staff 193

Employees 193

Contractors 0

Staff to resident ratio 1.34 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 78

Average shift 7.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 54,147

Nursing staff breakdown

8 hours

7.4 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	84	84	21,666	92	100%	7.4
Licensed Practical Nurse	47	47	14,205	92	100%	8
Physical Therapist	18	18	6,110	92	100%	7.4
Registered Nurse	14	14	3,420	92	100%	8
Respiratory Therapy Technician	4	4	1,479	78	85%	8.5
Mental Health Service Worker	2	2	976	75	82%	7.6
RN Director of Nursing	3	3	971	69	75%	5.7
Other Dietary Services Staff	2	2	966	65	71%	7.6
Physical Therapy Aide	2	2	937	76	83%	9.1
Physical Therapy Assistant	1	1	512	64	70%	8
Clinical Nurse Specialist	3	3	481	59	64%	7.5
Qualified Social Worker	2	2	471	63	68%	7.5
Speech Language Pathologist	1	1	449	56	61%	8
Administrator	1	1	429	56	61%	7.7
Dietitian	1	1	406	54	59%	7.5
Nurse Practitioner	1	1	396	55	60%	7.2
Medication Aide/Technician	5	5	247	28	30%	6.8
Qualified Activities Professional	2	2	30	4	4%	7.5

84 Certified Nursing Assistant

% of Days 100%

47 Licensed Practical Nurse

% of Days 100%

18 Physical Therapist

% of Days 100%

14 Registered Nurse

% of Days 100%

4 Respiratory Therapy Technician

% of Days 85%

2 Mental Health Service Worker

% of Days 82%

3 RN Director of Nursing

% of Days 75%

2 Other Dietary Services Staff

% of Days 71%

2 Physical Therapy Aide

% of Days 83%

1 Physical Therapy Assistant

% of Days 70%

3 Clinical Nurse Specialist

% of Days 64%

2 Qualified Social Worker

% of Days 68%

1 Speech Language Pathologist

% of Days 61%

1 Administrator

% of Days 61%

1 Dietitian

% of Days 59%

1 Nurse Practitioner

% of Days 60%

5 Medication Aide/Technician

% of Days 30%

2 Qualified Activities Professional

% of Days 4%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.1

In line with State average

State average: 10.3

Functional decline score 17.6

In line with State average

State average: 17.4

Long-stay resident measures

Above average State avg: 3.1

Need for Help with Daily Activities Increased 15.0%

11% better than State average

State average: 16.8%

Walking Ability Worsened 15.8%

19% better than State average

State average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence 22.0%

37% worse than State average

State average: 16.1%

Falls with Major Injury 3.9%

23% worse than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers 7.8%

23% worse than State average

State average: 6.3%

Urinary Tract Infection 2.2%

12% better than State average

State average: 2.5%

Lost Too Much Weight 8.2%

37% worse than State average

State average: 6.0%

Depressive Symptoms 2.8%

68% better than State average

State average: 8.7%

Antipsychotic Use 12.8%

33% better than State average

State average: 19.1%

Pneumococcal Vaccine 34.5%

62% worse than State average

State average: 91.5%

Influenza Vaccine 75.5%

20% worse than State average

State average: 95.0%

Hospitalizations per 1,000 days 2.11

In line with State average

State average: 2.18

ED visits per 1,000 days 0.44

78% better than State average

State average: 1.97

Short-stay resident measures

Below average State avg: 2.2

Pneumococcal Vaccine 32.4%

60% worse than State average

State average: 80.6%

Antipsychotic medication increase 0.6%

72% better than State average

State average: 2.2%

Influenza Vaccine 31.3%

60% worse than State average

State average: 78.2%

Re-hospitalized after SNF stay 31.4%

30% worse than State average

State average: 24.2%

Emergency department visits 6.5%

47% better than State average

State average: 12.2%

Falls with major injury 1.8%

135% worse than State average

State average: 0.8%

Ability to care for self at discharge 39.6%

26% worse than State average

State average: 53.7%

Successful return to home or community 46.1%

9% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

18% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

47% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Total residents 144

Medicare

12.5% of residents

Medicaid

106

73.6% of residents

Private pay or other

13.9% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Westbury Center of McDonough for Nursing &Amp; Healing from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 64.2% ↓ 1.2pp vs 2023

Net Patient Income $1.5M ↑ ~$1.5M vs 2023

Payroll Costs $6.8M ↑ ~$1.7M vs 2023

Operating Margin 9.1% ↑ 8.8pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	70.9%	69.0%	70.2%	72.3%	71.8%	63.8%	68.2%	69.4%	66.6%	46.9%	60.5%	65.4%	64.2%
Beds	210	210	210	210	210	210	210	210	210	210	210	210	210
Net Income	$77,739	$244,671	$113,184	-$153,452	-$130,057	$901,826	$553,690	$159,085	$724,878	-$1,854,324	$2,678,059	$832,972	$1,605,003
Gross Revenue	$10,919,872	$12,049,236	$12,470,280	$13,658,981	$13,555,510	$6,681,346	$12,660,766	$13,185,626	$13,752,172	$8,036,257	$17,042,057	$18,194,302	$19,522,581
Operating Expenses	$10,645,293	$11,552,256	$12,157,283	$13,546,659	$12,991,573	$5,779,642	$12,091,681	$13,012,109	$13,014,800	$9,862,353	$12,373,898	$15,718,701	$15,374,918
Net Patient Income	$56,161	$221,962	$99,276	-$165,671	-$144,467	$901,704	$544,935	$150,273	$715,644	-$1,857,968	$2,622,976	$41,833	$1,531,518
Net Patient Revenue	$10,701,454	$11,774,218	$12,256,559	$13,380,988	$12,847,106	$6,681,346	$12,636,616	$13,162,382	$13,730,444	$8,004,385	$14,996,874	$15,760,534	$16,906,436
Payroll Costs	$5,152,431	$6,065,520	$6,291,167	$6,477,082	$6,929,750	$3,321,265	$6,854,636	$7,685,076	$7,972,332	$6,104,927	$5,529,740	$5,114,440	$6,849,542
Operating Margin %	0.5%	1.9%	0.8%	-1.2%	-1.1%	13.5%	4.3%	1.1%	5.2%	-23.2%	17.5%	0.3%	9.1%
Medicare %	6.3%	8.3%	11.0%	12.8%	12.1%	12.8%	9.0%	10.8%	8.5%	6.4%	14.8%	6.4%	6.1%
Medicaid %	83.0%	79.9%	78.6%	74.5%	73.6%	81.0%	77.1%	72.4%	74.0%	77.0%	60.7%	80.0%	73.4%
Private %	10.8%	11.8%	10.4%	12.7%	14.2%	6.2%	13.9%	16.8%	17.5%	16.6%	24.4%	13.6%	20.5%
Net Patient Revenue/Day	$197	$223	$228	$241	$234	$273	$242	$247	$269	$267	$323	$315	$343
Cost/Day	$196	$218	$226	$244	$236	$236	$231	$245	$255	$329	$267	$314	$312
Avg Length of Stay	337.4 days	194.5 days	158.2 days	188.6 days	153.6 days	224.3 days	302.3 days	359.5 days	451.5 days	880.4 days	114.8 days	116.5 days	97.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$16.9M

Net patient income

$1.5M

For-profit Operated by a single business entity.

Net patient revenue

$16.9M

Net patient income

$1.5M

Other income

$73.5K

Payroll costs

$6.8M 40.5% of net patient revenue

Other operating costs

$8.5M

Total costs

$15.4M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (47% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 18%

Private pay 47%

Medicaid 34%

Coverage residents most often leave under.

Medicare 16%

Private pay 48%

Medicaid 35%

0.0 miles from city center Estimated distance in miles from Mcdonough's city center to Westbury Center of McDonough for Nursing &Amp; Healing's address, calculated via Google Maps.

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.


Westbury Center of McDonough for Nursing &Amp; Healing	NH HC MC NC PC RC	Mcdonough	-	210	-	66	-
Atria Park of Tucker	NH AL IL MC	Tucker	-	75	-	35	Studio / 1 Bed / 2 Bed
Delmar Gardens of Smyrna	NH AL IL MC	Smyrna	-	92	-	46	Apartments
Lighthouse Personal Care Homes – Walnut Creek	NH AL MC RC	Dalton	-	112	A+	32	Private Rooms
Cumming Health and Rehab	NH AL	Cumming	-	87	-	32	-

Nursing Home Explorer

Is Westbury Center of McDonough for Nursing &Amp; Healing in a walkable area?

Westbury Center of McDonough for Nursing &Amp; Healing has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Westbury Center of McDonough for Nursing &Amp; Healing?

Westbury Center of McDonough for Nursing &Amp; Healing's occupancy is 68%.

What is the best email address for Westbury Center of McDonough for Nursing &Amp; Healing?

The team at Westbury Center of McDonough for Nursing &Amp; Healing can be reached at dchamblin@westburyofmcdonough.com.

Does Westbury Center of McDonough for Nursing &Amp; Healing operate as a for-profit or non-profit?

Westbury Center of McDonough for Nursing &Amp; Healing is registered as a for-profit in GA.

Who is the administrator of Westbury Center of McDonough for Nursing &Amp; Healing?

Marcus Oates is the administrator of Westbury Center of McDonough for Nursing &Amp; Healing.

How many beds does Westbury Center of McDonough for Nursing &Amp; Healing have?

Westbury Center of McDonough for Nursing &Amp; Healing has 210 beds.

Are there photos of Westbury Center of McDonough for Nursing &Amp; Healing?

Yes — there are 5 photos of Westbury Center of McDonough for Nursing &Amp; Healing in the photo gallery on this page.

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Westbury Center of McDonough for Nursing &Amp; Healing

Overview of Westbury Center of Mcdonough for Nursing & Healing

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact Information

Amenities & Lifestyle

Contact Westbury Center of McDonough for Nursing &Amp; Healing

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

84 Certified Nursing Assistant

47 Licensed Practical Nurse

18 Physical Therapist

14 Registered Nurse

4 Respiratory Therapy Technician

2 Mental Health Service Worker

3 RN Director of Nursing

2 Other Dietary Services Staff

2 Physical Therapy Aide

1 Physical Therapy Assistant

3 Clinical Nurse Specialist

2 Qualified Social Worker

1 Speech Language Pathologist

1 Administrator

1 Dietitian

1 Nurse Practitioner

5 Medication Aide/Technician

2 Qualified Activities Professional

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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