4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westhills Village Health Care Facility is a nursing home in Rapid City, South Dakota, that offers short-term rehabilitation, respite care, and supportive health care services. Administered by Kelsey Bertsch, this 44-bed community provides multiple levels of care that include rehabilitation therapies, structured recovery programs, and short-term stays designed for those recovering after hospitalization or medical treatment in Pennington County.
The community holds a 3-star rating for short-stay resident outcomes, supported by above-average discharge performance metrics. Nearly 70% of residents also achieve their expected self-care goals by discharge, outperforming the South Dakota average by a substantial margin. In addition, more than 60% of short-stay residents successfully transition back home or to a community-based setting following care. These outcomes reflect the community’s strong focus on post-acute rehabilitation and recovery-centered programming rather than long-term custodial support.
Staffing levels exceed many regional benchmarks, particularly in registered nursing and physical therapy coverage. RN support per day and physical therapy hours are both significantly higher than the statewide average. Weekend nursing coverage also remains above average, helping maintain continuity of care throughout the week. This stronger staffing profile, combined with enhanced therapy programming, reinforces the community’s emphasis on rehabilitation and recovery services.
Services include short-term rehabilitation, respite care, therapy programming, support services, and online wellness classes designed to encourage recovery and overall well-being. The community also operates from 7:30 A.M. to 7:30 P.M. on weekdays and from 8:30 A.M. to 5:30 P.M. on weekends.
Westhills Village Health Care Facility is best suited for those seeking short-term rehabilitative care after hospitalization, surgery, or illness, with services and staffing structured to support recovery goals and a timely return home or to a community-based living environment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 14th out of 65 homes in South Dakota for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 13m per day | ▲ 51% State avg: 48m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 28m per day | ▼ 4% State avg: 29m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 5m per day | ▼ 20% State avg: 2h 37m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 10% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 9m per day | ▲ 190% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 47m per day | ▲ 52% State avg: 31m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Westhills Village Health Care Facility is administered by Kelsey Bertsch.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.82
21% worse than South Dakota averageSouth Dakota average: 1.51
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.19
18% worse than South Dakota averageSouth Dakota average: 1.85
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.4%
13% worse than South Dakota averageSouth Dakota average: 21.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
16% better than South Dakota averageSouth Dakota average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
106% worse than South Dakota averageSouth Dakota average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.9%
30% better than South Dakota averageSouth Dakota average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.8%
20% better than South Dakota averageSouth Dakota average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
67% of new residents, usually for short-term rehab.
33% of new residents, often for short stays.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #6 / 63Payroll — State benchmarkedThis home is ranked 6th out of 63 homes in South Dakota for Payroll. Shows total annual staff payroll benchmarked to the South Dakota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in South Dakota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #62 / 63Payroll % — State benchmarkedThis home is ranked 62nd out of 63 homes in South Dakota for Payroll %. Shows payroll as a percentage of revenue versus the South Dakota average. Well-run South Dakota facilities typically land around 64–73% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in South Dakota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (67% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.4 miles from city center
Estimated distance in miles from Rapid City's city center to Westhills Village Health Care Facility's address, calculated via Google Maps.
Add your location
The information below is reported by the South Dakota Department of Health, Office of Health Care Facilities Licensure.
| Westhills Village | NH AL HC IL PC SNF | Rapid City (Texas Street) | 44 |
93.6%
Facility
93.6%
SD AVG
82.2
Rank
#6 / 34 | +14% | 4.59
Facility
4.59
SD AVG
4.34
Rank
#14 / 65 | +31% | +6% | $13.5k
Facility
$13.5k
SD AVG
$38.5k
Rank
#28 / 67 | 9
Facility
9
SD AVG
14.8
Rank
#17 / 65 | 3.0
Facility
3.0
SD AVG
3.3
Rank
#27 / 65 | 1 | 41 | - | 21 | Bradley Archer | $6.7MFiscal year ending 09/2023
Facility
$6.7MFiscal year ending 09/2023
SD AVG
$6.7M
Rank
#2 / 63 | $8.6MFiscal year ending 09/2023
Facility
$8.6MFiscal year ending 09/2023
SD AVG
$2.6M
Rank
#6 / 63 | 128.7%Fiscal year ending 09/2023
Facility
128.7%Fiscal year ending 09/2023
SD AVG
40.8%
Rank
#62 / 63 | 435033 | ||||
| Fountain Springs Healthcare Center | NH AL IL | Rapid City | 10 | - | - | 3.82
Facility
3.82
SD AVG
4.34
Rank
#33 / 65 | -2% | -12% | $22.5k
Facility
$22.5k
SD AVG
$38.5k
Rank
#40 / 67 | 11
Facility
11
SD AVG
14.8
Rank
#20 / 65 | 1.6
Facility
1.6
SD AVG
3.3
Rank
#11 / 65 | 2 | 82 | - | 16 | - | $10.4M*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$10.4M*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
SD AVG
$6.7M
Rank
#12 / 63 | $4.2M*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.2M*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
SD AVG
$2.6M
Rank
#17 / 63 | 40.8%*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
40.8%*Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
SD AVG
40.8%
Rank
#35 / 63 | 435110 | ||||
| Avantara North | NH HOS MC SNF | Rapid City (North 7Th Street) | 68 |
97.9%
Facility
97.9%
SD AVG
82.2
Rank
#2 / 34 | +19% | 3.12
Facility
3.12
SD AVG
4.34
Rank
#56 / 65 | +43% | -28% | $33.8k
Facility
$33.8k
SD AVG
$38.5k
Rank
#45 / 67 | 20
Facility
20
SD AVG
14.8
Rank
#40 / 65 | 4.0
Facility
4.0
SD AVG
3.3
Rank
#44 / 65 | 2 | 67 | - | 39 | - | $7.1MFiscal year ending 12/2023
Facility
$7.1MFiscal year ending 12/2023
SD AVG
$6.7M
Rank
#21 / 63 | $3.8MFiscal year ending 12/2023
Facility
$3.8MFiscal year ending 12/2023
SD AVG
$2.6M
Rank
#26 / 63 | 53.3%Fiscal year ending 12/2023
Facility
53.3%Fiscal year ending 12/2023
SD AVG
40.8%
Rank
#46 / 63 | 435064 | ||||
| Avantara Mountain View | NH SNF | Rapid City | 95 | - | - | 3.41
Facility
3.41
SD AVG
4.34
Rank
#44 / 65 | -15% | -21% | $9.3k
Facility
$9.3k
SD AVG
$38.5k
Rank
#20 / 67 | 16
Facility
16
SD AVG
14.8
Rank
#31 / 65 | 4.0
Facility
4.0
SD AVG
3.3
Rank
#44 / 65 | 2 | 87 | - | 83 | - | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
SD AVG
$6.7M
Rank
#11 / 63 | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
SD AVG
$2.6M
Rank
#14 / 63 | 54.7%Fiscal year ending 12/2023
Facility
54.7%Fiscal year ending 12/2023
SD AVG
40.8%
Rank
#50 / 63 | 435040 |
Westhills Village Health Care Facility is located in Rapid City, South Dakota.
Here are the financial assistance programs available to residents in South Dakota.
According to SD state health department records, Westhills Village Health Care Facility's license number is 10721.
According to SD state health department records, Westhills Village Health Care Facility's license expires on June 30, 2026.
Westhills Village Health Care Facility's occupancy is 152.5%.
Westhills Village Health Care Facility is registered as a non-profit in SD.
Kelsey Bertsch is the administrator of Westhills Village Health Care Facility.
Westhills Village Health Care Facility has 44 beds.
Yes — there are 6 photos of Westhills Village Health Care Facility in the photo gallery on this page.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
