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Westminster St. Augustine

Nursing Home, Assisted Living, Independent Living & Memory Care · St. Augustine, FL

CMS overall rating

235 Towerview Dr, St. Augustine, FL 32092 View map

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Westminster St. Augustine accepts Medicare, Medicaid, and private pay.

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Westminster St. Augustine accepts Medicare, Medicaid, and private pay.

Overview of Westminster St. Augustine

Embraced by the tranquil longleaf pine forests of North Florida, Westminster St. Augustine is a serene sanctuary dedicated to tranquility and well-being for active seniors along the Eastern Coast. Recognized as the premier choice for vibrant senior living, this community embraces a maintenance-free lifestyle tailored to the unique needs of its residents, providing Assisted Living, Independent Living, Skilled Nursing, and Memory Care services.

Featuring spacious villa homes adorned with modern finishes, Westminster St. Augustine offers residents a choice between forest-view patio homes and apartments near the clubhouse, all designed to provide bright and airy living spaces. As a steadfast partner for retirement, the community ensures a comprehensive range of healthcare and supportive services. Part of the fiscally sound, faith-based family of Westminster Communities of Florida, residents can rest assured about their future. Amidst the peaceful streets of World Golf Village, Westminster St. Augustine strikes a harmonious balance, offering residents proximity to the amenities of both St. Augustine and Jacksonville. From pristine beaches to cultural attractions, shopping, dining, and museums, residents can relish the best of both worlds. The lush campus boasts meandering sidewalks leading to the central Clubhouse, where various country club amenities await.

Facility Direct Line (904) 940-4800

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 12m per day

vs avg

1 of 6 metrics below state avg

Standout metric Weekend RN is +60% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	53m per day	▲ 21% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	48m per day	■ Avg State avg: 47m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 42m per day	▲ 16% State avg: 2h 20m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 16m per day	▲ 21% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 27% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	51m per day	▲ 60% State avg: 32m per day · National avg: 28m per day

Capacity and availability

87 days

36-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 2 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

89%

Higher than the Florida average: 84.3%

Occupied beds

32 / 36

Average occupied beds in Florida homes 108 beds

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceJanuary 22, 2026

ExpirationJanuary 21, 2028

CountySt. Johns

License Number10105

CMS Certification Number106040

Westminster St. Augustine is legally operated by Westminster Pines, Inc., and administered by Misty Degross.

Management CompanyWESTMINSTER SERVICES, INC.

Profit StatusGovernment

Private

36 units

Total beds

36 units

Staffing

Key information about the people who lead and staff this community.

Chinese Creole English Russian Spanish

Rehabilitation Services

Memory Support

Supportive Services

Continuing Care Retirement Community (CCRC)

Since 2013 · 13 years of data 12 citations 14 inspections

Inspection Score

13 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 13 years (since 2013).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Florida state average

Overall vs. FL average

Latest Inspection August 6, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	12	33	This facility has 64% fewer total citations than a typical Florida assisted living residence (12 vs. FL avg 33).↓ 64% better Rank #161 / 919 Total citations — State benchmarked This home is ranked 161st out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2013.	0.9	2.5	This facility has 64% fewer citations per year than a typical Florida assisted living residence (0.9 vs. FL avg 2.5).↓ 64% better
Citations per inspection Average citations per inspection.	0.9	1.3	This facility has 31% fewer citations per inspection than a typical Florida assisted living residence (0.9 vs. FL avg 1.3).↓ 31% better Rank #64 / 919 Citations per inspection — State benchmarked This home is ranked 64th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	14	26	This facility has 46% fewer total inspections than a typical Florida assisted living residence (14 vs. FL avg 26).↓ 46% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	8	16	This facility has 50% fewer inspections with citations than a typical Florida assisted living residence (8 vs. FL avg 16).↓ 50% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	57%	62%	This facility has 5 percentage points lower inspection citation rate than a typical Florida assisted living residence (57% vs. FL avg 62%).↓ 5% better Rank #470 / 919 Inspection citation rate — State benchmarked This home is ranked 470th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 16, 2024 inspection found no deficiencies and no complaints were reported.
Past inspections showed repeated Class 3 deficiencies in staff in-service training from 2013 through 2022.
November 30, 2017 inspection cited multiple deficiencies including staff training, records maintenance, and background screening with Class 3 and Class 4 severities.

Show Inspection Reports

Inspections since 2022

Total health inspections 2

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

1.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 3 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

3 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Infection Control moderate citation Aug 06, 2025

Corrected

Resident Rights moderate citation Aug 06, 2025

Corrected

Pharmacy moderate citation Jun 02, 2022

Corrected

Total staff 86

Employees 55

Contractors 31

Staff to resident ratio 0 : 0

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 23

Average shift 6.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 14,109

Nursing staff breakdown

6.3 hours

7.8 hours

7.4 hours

Contractor staffing

720 contractor hours this quarter

Licensed Practical Nurse: 17 Certified Nursing Assistant: 10 Registered Nurse: 1 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	20	10	30	6,399	92	100%	7.4
Licensed Practical Nurse	8	17	25	1,889	92	100%	7.8
Registered Nurse	8	1	9	1,138	92	100%	6.3
Physical Therapy Assistant	2	0	2	735	70	76%	5.7
Other Dietary Services Staff	3	0	3	698	80	87%	6.9
Dietitian	1	0	1	504	63	68%	8
Mental Health Service Worker	1	0	1	492	62	67%	7.9
Administrator	1	0	1	488	61	66%	8
Nurse Practitioner	1	0	1	488	61	66%	8
Clinical Nurse Specialist	2	0	2	483	59	64%	8.2
Speech Language Pathologist	2	0	2	307	68	74%	4.5
Qualified Social Worker	2	0	2	200	63	68%	3.2
Respiratory Therapy Technician	3	0	3	145	62	67%	1.5
Occupational Therapy Aide	0	1	1	72	12	13%	6
Medical Director	0	1	1	30	12	13%	2.5
Physical Therapy Aide	1	0	1	21	9	10%	2.3
Occupational Therapy Assistant	0	1	1	21	12	13%	1.7

30 Certified Nursing Assistant

% of Days 100%

25 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

2 Physical Therapy Assistant

% of Days 76%

3 Other Dietary Services Staff

% of Days 87%

1 Dietitian

% of Days 68%

1 Mental Health Service Worker

% of Days 67%

1 Administrator

% of Days 66%

1 Nurse Practitioner

% of Days 66%

2 Clinical Nurse Specialist

% of Days 64%

2 Speech Language Pathologist

% of Days 74%

2 Qualified Social Worker

% of Days 68%

3 Respiratory Therapy Technician

% of Days 67%

1 Occupational Therapy Aide

% of Days 13%

1 Medical Director

% of Days 13%

1 Physical Therapy Aide

% of Days 10%

1 Occupational Therapy Assistant

% of Days 13%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 1.2

84% better than State average

State average: 7.4

Functional decline score 22.5

82% worse than State average

State average: 12.4

Long-stay resident measures

Significantly above average State avg: 4.5

Low Risk Residents with Bowel/Bladder Incontinence 22.5%

66% worse than State average

State average: 13.5%

Falls with Major Injury 1.6%

41% better than State average

State average: 2.6%

High Risk Residents with Pressure Ulcers 0.8%

84% better than State average

State average: 5.4%

Urinary Tract Infection 0.0%

100% better than State average

State average: 0.9%

Depressive Symptoms 3.2%

5% better than State average

State average: 3.3%

Antipsychotic Use 0.0%

100% better than State average

State average: 8.0%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 97.7%

Hospitalizations per 1,000 days 0.64

70% better than State average

State average: 2.10

ED visits per 1,000 days 1.46

24% worse than State average

State average: 1.18

Short-stay resident measures

Significantly above average State avg: 3.1

Pneumococcal Vaccine 100.0%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.5%

Influenza Vaccine 100.0%

6% better than State average

State average: 94.7%

Re-hospitalized after SNF stay 17.7%

32% better than State average

State average: 26.2%

Emergency department visits 8.1%

13% better than State average

State average: 9.3%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 77.5%

44% better than State average

State average: 53.7%

Successful return to home or community 63.3%

25% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

82% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

17% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Financial Trends

Historical financial and operational data for Westminster St. Augustine from 2011–2024, based on CMS SNF Cost Reports.

Occupancy Rate 74.5% ↓ 10.7pp vs 2023

Net Patient Income -$16.6M ↓ ~$362.1K vs 2023

Payroll Costs $6.9M ↑ ~$606.5K vs 2023

Operating Margin -396.8% ↑ 70.5pp vs 2023

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	95.3%	96.9%	88.9%	91.2%	87.3%	71.9%	77.0%	55.6%	53.2%	61.4%	68.0%	70.8%	85.2%	74.5%
Beds	30	30	30	30	30	30	30	30	30	30	30	30	30	36
Net Income	-$704,504	-$5,105,575	-$5,087,793	-$851,523	-$1,722,557	-$4,024,101	-$3,505,891	-$5,452,121	-$3,740,514	-$2,097,515	-$7,064,272	-$2,655,517	-$1,833,324	-$2,579,564
Gross Revenue	$1,392,705	$1,402,072	$1,475,835	$1,614,499	$1,900,191	$1,552,322	$1,182,221	$509,526	$1,777,085	$2,434,246	$2,565,151	$2,370,685	$3,669,435	$4,654,700
Operating Expenses	$15,655,945	$19,037,774	$17,640,824	$12,860,215	$13,945,235	$15,683,811	$11,383,446	$9,695,079	$15,322,987	$16,200,774	$23,060,194	$17,792,682	$19,687,692	$20,757,912
Net Patient Income	-$14,335,781	-$17,650,626	-$16,186,408	-$11,248,113	-$12,268,724	-$14,253,639	-$10,311,987	-$9,206,128	-$13,708,379	-$13,910,382	-$20,634,979	-$15,502,159	-$16,217,638	-$16,579,740
Net Patient Revenue	$1,320,164	$1,387,148	$1,454,416	$1,612,102	$1,676,511	$1,430,172	$1,071,459	$488,951	$1,614,608	$2,290,392	$2,425,215	$2,290,523	$3,470,054	$4,178,172
Payroll Costs	$5,411,654	$5,081,551	$4,905,053	$4,640,866	$4,713,477	$4,875,048	$3,561,272	$1,931,358	$4,227,642	$4,584,045	$4,902,114	$5,131,975	$6,262,795	$6,869,294
Operating Margin %	-1,085.9%	-1,272.4%	-1,112.9%	-697.7%	-731.8%	-996.6%	-962.4%	-1,882.8%	-849.0%	-607.3%	-850.9%	-676.8%	-467.4%	-396.8%
Medicare %	6.9%	3.6%	7.7%	7.2%	8.8%	9.6%	4.7%	8.8%	27.7%	19.6%	13.0%	15.1%	26.8%	29.3%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.3%	2.7%
Private %	93.1%	96.4%	92.3%	92.8%	91.2%	90.4%	95.3%	91.2%	72.3%	80.4%	87.0%	84.9%	72.8%	68.0%
Net Patient Revenue/Day	$126	$130	$149	$161	$175	$181	$157	$184	$277	$340	$326	$295	$372	$427
Cost/Day	$1,500	$1,789	$1,812	$1,288	$1,459	$1,987	$1,666	$3,657	$2,629	$2,404	$3,099	$2,295	$2,110	$2,121
Avg Length of Stay	267.6 days	626.0 days	207.2 days	332.8 days	265.5 days	138.5 days	158.9 days	189.4 days	83.3 days	65.4 days	124.0 days	165.0 days	104.8 days	86.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

Net patient revenue

$4.2M

Net patient income

-$16.6M

Government Operated by state authorities.

Net patient revenue

$4.2M

Net patient income

-$16.6M

Other income

$14.0M

Payroll costs

$6.9M 164.4% of net patient revenue

Other operating costs

$13.9M

Total costs

$20.8M

What does this home offer?

Pets Allowed

Room Sizes: 875 / 1260 / 1295 / 1350 / 1398 / 1400 / 1575 / 1775 / 1900 / 2000 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building Type: 3-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (82% of admissions), and a typical Medicare stay runs around 27 days.

Coverage residents most often arrive under.

Medicare 82%

Private pay 17%

Medicaid 1%

Coverage residents most often leave under.

Medicare 75%

Private pay 24%

Medicaid 1%

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

Living Spaces & Floor Plans for Westminster St. Augustine

Calculate Travel Distance to Westminster St. Augustine

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Westminster St. Augustine	NH AL IL MC	St. Augustine	-	36	-	2	Studio / 1 Bed / 2 Bed / 3 Bed
Terracina Grand	NH AL IL MC RC	Naples	-	200	A+	12	Studio / 1 Bed / 2 Bed
Brookdale DeLand	NH AL MC	Deland (Scarlett)	-	89	A+	14	Studio / Suite
The Oaks of Clearwater	NH AL IL MC	Clearwater (Oak Bluffs)	-	175	B-	64	Studio / 1 Bed / 2 Bed
The Bridge at Ocala	NH AL	Ocala	-	95	A+	44	Studio / 1 Bed

Nursing Home Explorer

What languages are spoken at Westminster St. Augustine?

The team at Westminster St. Augustine speaks Chinese, Creole, English, Russian, and Spanish.

Who is the owner of Westminster St. Augustine?

Westminster St. Augustine is legally operated by Westminster Pines, Inc., and administered by Misty Degross.

Is Westminster St. Augustine in a walkable area?

Westminster St. Augustine has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Westminster St. Augustine?

According to FL state health department records, Westminster St. Augustine's license number is 10105.

When does Westminster St. Augustine's license expire?

According to FL state health department records, Westminster St. Augustine's license expires on January 21, 2028.

What is the occupancy rate at Westminster St. Augustine?

Westminster St. Augustine's occupancy is 89%.

What payment types does Westminster St. Augustine accept?

Westminster St. Augustine accepts Other.

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Westminster St. Augustine

Overview of Westminster St. Augustine

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Languages Spoken

Therapy & Rehabilitation

Additional Services

Additional Policies & Features

Contact Westminster St. Augustine

Inspection History

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

30 Certified Nursing Assistant

25 Licensed Practical Nurse

9 Registered Nurse

2 Physical Therapy Assistant

3 Other Dietary Services Staff

1 Dietitian

1 Mental Health Service Worker

1 Administrator

1 Nurse Practitioner

2 Clinical Nurse Specialist

2 Speech Language Pathologist

2 Qualified Social Worker

3 Respiratory Therapy Technician

1 Occupational Therapy Aide

1 Medical Director

1 Physical Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Activities in this home

Living Spaces & Floor Plans for Westminster St. Augustine

Places of interest near Westminster St. Augustine

Calculate Travel Distance to Westminster St. Augustine

Compare Nursing Homes around the area

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