Total health inspections
13
Virginia average 4.2
Last Health inspection on Oct 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Richmond
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westport Rehabilitation and Nursing Center
Nursing Home in Richmond
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westport Rehabilitation and Nursing Center
Westport Rehabilitation and Nursing Center in Richmond, Virginia is dedicated to providing patient-focused care that is proactive and tailored to the unique needs of each individual in their retirement years. They have established strong partnerships with local hospitals and physicians to ensure comprehensive and coordinated care for seniors. They mainly offer a wide range of services, including short-term rehabilitation, long-term care, respite care, and room care service. With an array of therapies available, including wound care, IV therapy, occupational therapy, physical therapy, and speech therapy, Westport Rehabilitation and Nursing Center is definitely at the top of their game.
In addition to their medical services, the center also places importance on social, recreational, and religious activities, recognizing the importance of holistic care. They offer round-the-clock admissions, and accept various insurance plans such as Virginia Premier, Tricare, Humana, and more, making their services accessible to a wide range of patients. Westport Rehabilitation and Nursing Center is unquestionably committed to a warm and supportive environment for their residents, with a focus on enhancing their overall well-being.
To ensure effective communication, the home provides sign language and oral interpreters for seniors at no additional cost. They also offer specialized programs for cardiac patients, orthopedic patients, and those requiring long-term care. With a dedicated therapy team and advanced amenities like the AntiGravity treadmill, dynamic stair trainer, CyberCycles, and swallowing stimulation therapy, Parham Healthcare and Rehabilitation Center is committed to delivering top-quality care. In addition to their medical services, the center also places emphasis on providing a delightful dining experience, with nutritious and delicious meals that contribute to the overall well-being of residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
225
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.1%
Residents per day (avg)
193
Occupancy rate
91.1%
Residents per day (avg)
193
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
3 - 4 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$38.1M
Profit
$3.6M
Privately-owned community
Operated by a business corporation.
Home revenue
$38.1M
Profit
$3.6M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$34.5M
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Accept Medicaid
Accept Medicare
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Short-Term Rehabilitation
Specific ProgramsServices, Amenities, LifeWorks Rehab, HeartWorks Recovery, Pulmonary Unit, Careers, Contact
Operating HoursMon - Sat | 9:00 - 5:00
Health Inspection History
Inspections
Total health citations
139
Virginia average 38.4
Citations per inspection
10.69
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
65 of 139 citations resulted from standard inspections; 50 of 139 resulted from complaint investigations; and 24 of 139 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
3
3
200% worse than Virginia averageVirginia average: 1
0 critical citations
3 serious citations
136 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 22, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 22, 2025
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 22, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 22, 2025Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
Our Lady of Hope Health Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richmond
163
95.9%
+12%
3.99
+7%
0
31
6.2
0
71
27
Dilorenzo, Francis
$20.9M
$6.9M
33.2%
495311
The Virginia Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richmond (Byrd Park Court Historic District)
-
-
-
4.03
+8%
0
0
0.0
0
129
48
-
-
-
-
4.9E+85
Southampton Rehabilitation and Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richmond (Oxford)
196
82.9%
-3%
2.94
-22%
3
51
8.5
2
176
55
Powell, Raven
$11.0M
$3.2M
29.2%
495423
Westport Rehabilitation and Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richmond
225
91.1%
+6%
3.02
-19%
2
139
10.7
3
193
28
-
$37.8M
$14.3M
37.8%
495227
Places of interest near Westport Rehabilitation and Nursing Center
7.0 miles from city center — 0.41 miles to nearest hospital (Henrico Doctors' Hospital)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
276
Employees
246
Contractors
30
Staff to resident ratio
1.38:1
17% worse than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
97
Average shift
8.8 hours
10% better than Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
77,477
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
106
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.3%
3,366 contractor hours this quarter
Licensed Practical Nurse: 15
Certified Nursing Assistant: 10
Registered Nurse: 4
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 96 | 10 | 106 | 33,257 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 38 | 15 | 53 | 17,650 | 91 | 100% | 9.9 |
| Registered Nurse | 16 | 4 | 20 | 4,382 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 2,956 | 81 | 89% | 7.3 |
| Respiratory Therapy Technician | 15 | 0 | 15 | 2,652 | 85 | 93% | 7.2 |
| Nurse Aide in Training | 15 | 0 | 15 | 2,591 | 91 | 100% | 9.6 |
| RN Director of Nursing | 5 | 0 | 5 | 2,427 | 70 | 77% | 8 |
| Physical Therapy Assistant | 13 | 0 | 13 | 1,996 | 80 | 88% | 6.7 |
| Physical Therapy Aide | 9 | 0 | 9 | 1,848 | 79 | 87% | 6.8 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,747 | 75 | 82% | 7.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,667 | 85 | 93% | 7.3 |
| Qualified Social Worker | 8 | 0 | 8 | 1,182 | 76 | 84% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 662 | 63 | 69% | 7.8 |
| Nurse Practitioner | 2 | 0 | 2 | 547 | 65 | 71% | 6.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 492 | 64 | 70% | 7.7 |
| Dietitian | 1 | 0 | 1 | 444 | 57 | 63% | 7.8 |
| Administrator | 1 | 0 | 1 | 408 | 51 | 56% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 407 | 52 | 57% | 7.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 164 | 31 | 34% | 5.3 |
106 Certified Nursing Assistant
% of Days
100%
53 Licensed Practical Nurse
% of Days
100%
20 Registered Nurse
% of Days
100%
11 Clinical Nurse Specialist
% of Days
89%
15 Respiratory Therapy Technician
% of Days
93%
15 Nurse Aide in Training
% of Days
100%
5 RN Director of Nursing
% of Days
77%
13 Physical Therapy Assistant
% of Days
88%
9 Physical Therapy Aide
% of Days
87%
8 Speech Language Pathologist
% of Days
82%
4 Other Dietary Services Staff
% of Days
93%
8 Qualified Social Worker
% of Days
84%
2 Dental Services Staff
% of Days
69%
2 Nurse Practitioner
% of Days
71%
1 Mental Health Service Worker
% of Days
70%
1 Dietitian
% of Days
63%
1 Administrator
% of Days
56%
1 Other Social Services Staff
% of Days
57%
1 Occupational Therapy Aide
% of Days
34%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
200 residents
Residents by payment source
Medicare
23 residents (11.5%)
Medicaid
136 residents (68%)
Private pay or other
41 residents (20.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
13% worse than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.6
In line with Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.1%
Percent of long-stay residents whose need for help with daily activities has increased
19.1%
13% worse than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.1%
Percent of long-stay residents whose ability to move independently worsened
20.1%
In line with Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.7%
In line with Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
36% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
11.6%
Percent of long-stay high risk residents with pressure ulcers
11.6%
116% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
43% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.2%
Percent of long-stay residents who lose too much weight
4.2%
28% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
87.5%
Percent of long-stay residents who have depressive symptoms
87.5%
488% worse than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.4%
Percent of long-stay residents who received an antipsychotic medication
12.4%
In line with Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.4%
8% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.6%
5% worse than Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.83
Number of hospitalizations per 1,000 long-stay resident days.
0.83
43% better than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.28
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.28
9% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
48.2%
36% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
46% worse than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.3%
36% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.1%
5% worse than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
7% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
55% worse than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
57.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.8%
8% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.4%
Rate of successful return to home or community from a skilled nursing facility.
44.4%
12% worse than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$19K
63% lower than Virginia averageVirginia average: $52K
Number of fines
2
14% more fines than Virginia averageVirginia average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia averageVirginia average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$19K
Virginia average
$52K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 21, 2024
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
$11K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Westport Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
91.1%
↑ 1.1pp vs 2023
Net Income
$3.6M
↑ ~$1.2M vs 2023
Total Payroll
$16.8M
↑ ~$505.8K vs 2023
Profit Margin
9.5%
↑ 3.1pp vs 2023
Loading trend charts...
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