Westport Rehabilitation and Nursing Center
Nursing Home & Skilled Nursing · Richmond, VA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Westport Rehabilitation and Nursing Center

Nursing Home & Skilled Nursing · Richmond, VA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Westport Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.

Overview of Westport Rehabilitation and Nursing Center

Westport Rehabilitation and Nursing Center in Richmond, Virginia is dedicated to providing patient-focused care that is proactive and tailored to the unique needs of each individual in their retirement years. They have established strong partnerships with local hospitals and physicians to ensure comprehensive and coordinated care for seniors. They mainly offer a wide range of services, including short-term rehabilitation, long-term care, respite care, and room care service. With an array of therapies available, including wound care, IV therapy, occupational therapy, physical therapy, and speech therapy, Westport Rehabilitation and Nursing Center is definitely at the top of their game.
In addition to their medical services, the center also places importance on social, recreational, and religious activities, recognizing the importance of holistic care. They offer round-the-clock admissions, and accept various insurance plans such as Virginia Premier, Tricare, Humana, and more, making their services accessible to a wide range of patients. Westport Rehabilitation and Nursing Center is unquestionably committed to a warm and supportive environment for their residents, with a focus on enhancing their overall well-being.

To ensure effective communication, the home provides sign language and oral interpreters for seniors at no additional cost. They also offer specialized programs for cardiac patients, orthopedic patients, and those requiring long-term care. With a dedicated therapy team and advanced amenities like the AntiGravity treadmill, dynamic stair trainer, CyberCycles, and swallowing stimulation therapy, Parham Healthcare and Rehabilitation Center is committed to delivering top-quality care. In addition to their medical services, the center also places emphasis on providing a delightful dining experience, with nutritious and delicious meals that contribute to the overall well-being of residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.7% Below VA avg. ▼ 66.7% Below VA avg.VA average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.0% Below VA avg. ▼ 64.0% Below VA avg.VA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 59.5% Below VA avg. ▼ 59.5% Below VA avg.VA average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 48.0% Below VA avg. ▼ 48.0% Below VA avg.VA average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Virginia averages

Rank #63 / 70Nurse hours — State benchmarkedThis home is ranked 63rd out of 70 homes we track in Virginia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Virginia average, with a ranking across 70 Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 63rd out of 70 homes we track in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 53m

23% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
18m
−56% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
53m
−12% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 43m
−20% State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 36m
−22% State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+70% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
14m
−50% State avg: 28m per day · National avg: 29m per day

5 of 6 metrics below state avg

Capacity and availability

This home usually has limited availability

Higher occupancy than the Virginia average: 71%
Occupancy rate
94.9% Rank #22 / 293Occupancy rate — State benchmarkedThis home is ranked 22nd out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Residents per day (avg)
214
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
89 days
Bed community size
225-bed community Rank #9 / 365Bed count — State benchmarkedThis home is ranked 9th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 28 / 100 Rank #319 / 434Walk Score — State benchmarkedThis home is ranked 319th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Short-Term Rehabilitation

Amenities & Lifestyle

Specific ProgramsLifeWorks Rehab, HeartWorks Recovery, Pulmonary Unit
Touring HoursMon - Sat | 9:00 - 5:00

Contact Westport Rehabilitation and Nursing Center

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 250
Employees 249
Contractors 1
Staff to resident ratio 1.25 : 1
25% fewer staff per resident than Virginia average
Virginia average ratio: 1.67 : 1 Virginia average ratio: 1.67 : 1See full Virginia ranking
Avg staff/day 88
Average shift 8.8 hours
10% better than Virginia average
Virginia average: 8 hours Virginia average shift: 8 hoursSee full Virginia ranking
Total staff hours (quarter) 71,626

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 19 RN Staff are full-time employees. No contractors work on this role. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 43 LPN Staff are full-time employees. No contractors work on this role. 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 98 CNA Staff are full-time employees. No contractors work on this role. 98
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.3%

193 contractor hours this quarter

Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant9809829,97192100%9.3
Licensed Practical Nurse4304316,25592100%10.2
Registered Nurse190194,66992100%8.6
Nurse Aide in Training210213,90292100%9.4
RN Director of Nursing6062,1296773%7.4
Respiratory Therapy Technician120122,0828693%6.7
Physical Therapy Assistant9092,0178491%7.3
Other Dietary Services Staff4041,8159098%7.4
Clinical Nurse Specialist9091,7217986%6.5
Physical Therapy Aide100101,6707986%6.9
Qualified Social Worker6061,3258289%7
Speech Language Pathologist4041,1917885%7
Dental Services Staff2021,0397076%8.5
Nurse Practitioner1014866571%7.5
Administrator1014345762%7.6
Dietitian2023625257%7
Other Social Services Staff1012272932%7.8
Occupational Therapy Aide0111934043%4.8
Mental Health Service Worker1011412123%6.7
98 Certified Nursing Assistant
% of Days 100%
43 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
21 Nurse Aide in Training
% of Days 100%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $19K Rank #72 / 74Federal fines — State benchmarkedThis home is ranked 72nd out of 74 homes we track in Virginia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Virginia average among facilities with fines, and where it ranks among 74 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
63% lower than Virginia average

Virginia average: $52K

Number of fines 2
14% more fines than Virginia average

Virginia average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Virginia average

Virginia average: 0.1

Fines amount comparison
Fines amount comparison
This facility $19K
Virginia average $52K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Nov 21, 2024 · $9K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 21, 2024
$9K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.5
13% worse than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.6
In line with Virginia average

Virginia average: 19.7

Long-stay resident measures
Average Virginia avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.1%
13% worse than Virginia average

Virginia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 20.1%
In line with Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.7%
In line with Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
36% better than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.6%
116% worse than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
43% better than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.2%
28% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 87.5%
488% worse than Virginia average

Virginia average: 14.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.4%
In line with Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 84.4%
8% worse than Virginia average

Virginia average: 91.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.6%
5% worse than Virginia average

Virginia average: 94.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.83
43% better than Virginia average

Virginia average: 1.46

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.28
9% better than Virginia average

Virginia average: 1.41

Short-stay resident measures
Significantly below average Virginia avg: 3.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 48.2%
36% worse than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
46% worse than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 47.3%
36% worse than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.1%
5% worse than Virginia average

Virginia average: 22.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
7% worse than Virginia average

Virginia average: 11.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.2%
55% worse than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 57.8%
8% better than Virginia average

Virginia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.4%
12% worse than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

68% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 200
Medicare
23
11.5% of residents
Medicaid
136
68% of residents
Private pay or other
41
20.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$31.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$3.3M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$31.6M Rank #11 / 69Net patient revenue — State benchmarkedThis home is ranked 11th out of 69 homes we track in Virginia. Shows this facility's net patient revenue compared to the Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$3.3M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$262.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #14 / 69Payroll costs — State benchmarkedThis home is ranked 14th out of 69 homes we track in Virginia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$16.5M 52.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 69Payroll % of net patient revenue — State benchmarkedThis home is ranked 27th out of 69 homes we track in Virginia. Shows payroll as a percentage of net patient revenue versus the Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$11.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$28.3M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (68% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
843 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 68%
Medicaid 3%
Discharges
847 total

Coverage residents most often leave under.

Medicare 29%
Private pay 68%
Medicaid 3%

Places of interest near Westport Rehabilitation and Nursing Center

Address 7.0 miles from city center Info Estimated distance in miles from Richmond's city center to Westport Rehabilitation and Nursing Center's address, calculated via Google Maps. — 0.41 miles to nearest hospital (Henrico Doctors' Hospital)

Calculate Travel Distance to Westport Rehabilitation and Nursing Center

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Address

Compare Nursing Homes around Richmond

Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 76.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Our Lady of Hope Health Center
NH
AL
MC
SNF
Richmond
97
Facility 97
VA AVG 96
Rank #160 / 365
69.1%
Facility 69.1%
VA AVG 71%
Rank #172 / 293
-3%
4.08
Facility 4.08
VA AVG 3.74
Rank #32 / 70
-59%+9%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
31
Facility 31
VA AVG 38.4
Rank #40 / 69
6.2
Facility 6.2
VA AVG 8.9
Rank #28 / 69
-67-
27
Facility 27
VA AVG 45
Rank #325 / 434
Francis Dilorenzo
$18.7MFiscal year ending 06/2024
Facility $18.7MFiscal year ending 06/2024
VA AVG $19.9M
Rank #34 / 69
$8.4MFiscal year ending 06/2024
Facility $8.4MFiscal year ending 06/2024
VA AVG $11.3M
Rank #38 / 69
45%Fiscal year ending 06/2024
Facility 45%Fiscal year ending 06/2024
VA AVG 76.3%
Rank #53 / 69
495311
Lakewood Retirement
NH
AL
IL
MC
SNF
Richmond (Henrico)
74
Facility 74
VA AVG 96
Rank #231 / 365
71.6%
Facility 71.6%
VA AVG 71%
Rank #152 / 293
+1%
5.35
Facility 5.35
VA AVG 3.74
Rank #19 / 70
-48%+43%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
22
Facility 22
VA AVG 38.4
Rank #30 / 69
7.3
Facility 7.3
VA AVG 8.9
Rank #34 / 69
153-
8
Facility 8
VA AVG 45
Rank #412 / 434
Heather Rusnak
$39.0MFiscal year ending 12/2023
Facility $39.0MFiscal year ending 12/2023
VA AVG $19.9M
Rank #4 / 69
$15.3MFiscal year ending 12/2023
Facility $15.3MFiscal year ending 12/2023
VA AVG $11.3M
Rank #17 / 69
39.3%Fiscal year ending 12/2023
Facility 39.3%Fiscal year ending 12/2023
VA AVG 76.3%
Rank #63 / 69
495403
Southampton Rehabilitation and Healthcare Center
NH
HOS
PC
RC
SNF
Richmond (Oxford)
195
Facility 195
VA AVG 96
Rank #21 / 365
93.1%
Facility 93.1%
VA AVG 71%
Rank #33 / 293
+31%
2.36
Facility 2.36
VA AVG 3.74
Rank #70 / 70
-5%-37%
$39.0k
Facility $39.0k
VA AVG $54.3k
Rank #71 / 74
51
Facility 51
VA AVG 38.4
Rank #57 / 69
8.5
Facility 8.5
VA AVG 8.9
Rank #40 / 69
2182-
55
Facility 55
VA AVG 45
Rank #149 / 434
Raven Powell
$21.8MFiscal year ending 06/2024
Facility $21.8MFiscal year ending 06/2024
VA AVG $19.9M
Rank #31 / 69
$8.1MFiscal year ending 06/2024
Facility $8.1MFiscal year ending 06/2024
VA AVG $11.3M
Rank #40 / 69
37.3%Fiscal year ending 06/2024
Facility 37.3%Fiscal year ending 06/2024
VA AVG 76.3%
Rank #68 / 69
495423
Westport Rehabilitation and Nursing Center
NH
SNF
Richmond
225
Facility 225
VA AVG 96
Rank #9 / 365
94.9%
Facility 94.9%
VA AVG 71%
Rank #22 / 293
+34%
2.89
Facility 2.89
VA AVG 3.74
Rank #63 / 70
-21%-23%
$63.7k
Facility $63.7k
VA AVG $54.3k
Rank #72 / 74
139
Facility 139
VA AVG 38.4
Rank #69 / 69
10.7
Facility 10.7
VA AVG 8.9
Rank #46 / 69
3214-
28
Facility 28
VA AVG 45
Rank #319 / 434
-
$31.6MFiscal year ending 03/2024
Facility $31.6MFiscal year ending 03/2024
VA AVG $19.9M
Rank #11 / 69
$16.5MFiscal year ending 03/2024
Facility $16.5MFiscal year ending 03/2024
VA AVG $11.3M
Rank #14 / 69
52.2%Fiscal year ending 03/2024
Facility 52.2%Fiscal year ending 03/2024
VA AVG 76.3%
Rank #27 / 69
495227

Financial Assistance for
Nursing Home in Virginia

Westport Rehabilitation and Nursing Center is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Westport Rehabilitation and Nursing Center

Is Westport Rehabilitation and Nursing Center in a walkable area?

Westport Rehabilitation and Nursing Center has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Westport Rehabilitation and Nursing Center?

Westport Rehabilitation and Nursing Center's occupancy is 91.1%.

Are pets allowed at Westport Rehabilitation and Nursing Center?

No, Westport Rehabilitation and Nursing Center has a no-pet policy.

Does Westport Rehabilitation and Nursing Center operate as a for-profit or non-profit?

Westport Rehabilitation and Nursing Center is registered as a for-profit.

Are there photos of Westport Rehabilitation and Nursing Center?

Yes — there are 5 photos of Westport Rehabilitation and Nursing Center in the photo gallery on this page.

What is the address of Westport Rehabilitation and Nursing Center?

Westport Rehabilitation and Nursing Center is located at 7300 Forest Ave, Richmond, VA 23226.

What is the phone number of Westport Rehabilitation and Nursing Center?

(804) 287-8600 will put you in contact with the team at Westport Rehabilitation and Nursing Center.

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