2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located on Forest Hill Avenue in Richmond, Virginia, the Southampton Rehabilitation and Healthcare Center offers a variety of services including skilled nursing care, specialized orthopedic rehabilitation, memory care, and wound care. With a total of 196 beds, the center provides 24/7 skilled nursing services to ensure the well-being of its residents.
In addition to its medical services, the center also provides a variety of amenities to enhance each senior’s comfort and quality of life. These include housekeeping and laundry services, local trips and outings, cozy lounges, enclosed patios, fine dining options, WiFi, a salon and barber shop, and concierge services. At Southampton Rehabilitation and Healthcare Center, seniors can feel at ease knowing they are receiving utmost attention and support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 81st out of 89 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
26m per day | ▼ 36% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
1h 1m per day | ■ Avg State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
1h 42m per day | ▼ 20% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
2h 52m per day | ▼ 13% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
3m per day | ▼ 46% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
13m per day | ▼ 52% State avg: 28m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
39% fewer staff per resident than Virginia average
0% compared with Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
16 total: 12 full-time employees and 4 contractors.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Assists with medical care and medications.
41 total: 40 full-time employees and 1 contractor.
41
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Helps with daily care and mobility.
All 79 CNA Staff are full-time employees. No contractors work on this role.
79
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,635 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 79 | 0 | 79 | 27,822 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 40 | 1 | 41 | 15,349 | 92 | 100% | 9.8 |
| Registered Nurse | 12 | 4 | 16 | 4,183 | 92 | 100% | 8.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,544 | 71 | 77% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,259 | 69 | 75% | 7.9 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,213 | 76 | 83% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,072 | 89 | 97% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 901 | 67 | 73% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 840 | 63 | 68% | 8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 742 | 78 | 85% | 7.2 |
| Qualified Social Worker | 0 | 3 | 3 | 619 | 64 | 70% | 8.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 84 | 21 | 23% | 4 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
58% lower than Virginia average
Virginia average: $52K
70% more fines than Virginia average
Virginia average: 1.8
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia average
Virginia average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 27, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 26, 2023
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
40% better than Virginia average
Virginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
46% better than Virginia average
Virginia average: 19.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
4.5%
73% better than Virginia average
Virginia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
7.9%
60% better than Virginia average
Virginia average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.5%
14% better than Virginia average
Virginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
19% better than Virginia average
Virginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
5.4%
In line with Virginia average
Virginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Virginia average
Virginia average: 1.5%
Percent of long-stay residents who lose too much weight
9.8%
67% worse than Virginia average
Virginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
75.7%
408% worse than Virginia average
Virginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
9.1%
29% better than Virginia average
Virginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
17% worse than Virginia average
Virginia average: 91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
13% worse than Virginia average
Virginia average: 94.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.33
9% better than Virginia average
Virginia average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.10
22% better than Virginia average
Virginia average: 1.41
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.7%
26% worse than Virginia average
Virginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
80% better than Virginia average
Virginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.9%
20% worse than Virginia average
Virginia average: 73.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
15% worse than Virginia average
Virginia average: 22.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
21% worse than Virginia average
Virginia average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
188% worse than Virginia average
Virginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.0%
30% better than Virginia average
Virginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Virginia average
Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
21% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
42% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
170
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Southampton Rehabilitation and Healthcare Center from 2017–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #51 / 89Payroll — State benchmarkedThis home is ranked 51st out of 89 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #69 / 89Payroll % — State benchmarkedThis home is ranked 69th out of 89 homes in Virginia. Shows payroll as a percentage of revenue versus the Virginia average. Well-run Virginia facilities typically land around 51–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (42% of admissions), and a typical Medicaid stay runs around 7 - 8 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.2 miles from city center
Estimated distance in miles from Richmond's city center to Southampton Rehabilitation and Healthcare Center's address, calculated via Google Maps.
Add your location
The information below is reported by the Virginia Department of Social Services and Department of Health.
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| Our Lady of Hope Health Center |
NH
AL
MC
NC
|
Richmond |
97
Facility
97
VA AVG
95
Rank
#162 / 371
|
69.1%
Facility
69.1%
VA AVG
85.7%
Rank
#187 / 314
| -19% |
3.99
Facility
3.99
VA AVG
3.74
Rank
#39 / 89
| -59% | +7% |
$0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93
|
31
Facility
31
VA AVG
38.4
Rank
#48 / 90
|
6.2
Facility
6.2
VA AVG
8.9
Rank
#32 / 90
| - | 71 | - |
27
Facility
27
VA AVG
44
Rank
#326 / 449
| Francis Dilorenzo |
$18.7M
Facility
$18.7M
VA AVG
$18.3M
Rank
#51 / 89
|
$8.4M
Facility
$8.4M
VA AVG
$6.9M
Rank
#41 / 89
|
45%
Facility
45%
VA AVG
39.7%
Rank
#40 / 89
| 495311 | ||||
| Lakewood Retirement |
NH
AL
IL
MC
|
Richmond (Henrico) |
74
Facility
74
VA AVG
95
Rank
#233 / 371
|
71.6%
Facility
71.6%
VA AVG
85.7%
Rank
#165 / 314
| -16% |
4.81
Facility
4.81
VA AVG
3.74
Rank
#25 / 89
| -48% | +29% |
$0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93
|
22
Facility
22
VA AVG
38.4
Rank
#38 / 90
|
7.3
Facility
7.3
VA AVG
8.9
Rank
#42 / 90
| 1 | 53 | - |
8
Facility
8
VA AVG
44
Rank
#412 / 449
| Heather Rusnak |
$39.0M
Facility
$39.0M
VA AVG
$18.3M
Rank
#12 / 89
|
$15.3M
Facility
$15.3M
VA AVG
$6.9M
Rank
#17 / 89
|
39.3%
Facility
39.3%
VA AVG
39.7%
Rank
#59 / 89
| 495403 | ||||
| Southampton Rehabilitation and Healthcare Center |
NH
HC
NC
PC
RC
|
Richmond (Oxford) |
195
Facility
195
VA AVG
95
Rank
#21 / 371
|
82.9%
Facility
82.9%
VA AVG
85.7%
Rank
#95 / 314
| -3% |
2.94
Facility
2.94
VA AVG
3.74
Rank
#81 / 89
| -5% | -22% |
$39.0k
Facility
$39.0k
VA AVG
$54.3k
Rank
#87 / 93
|
51
Facility
51
VA AVG
38.4
Rank
#71 / 90
|
8.5
Facility
8.5
VA AVG
8.9
Rank
#50 / 90
| 2 | 178 | - |
55
Facility
55
VA AVG
44
Rank
#150 / 449
| Raven Powell |
$10.6M
Facility
$10.6M
VA AVG
$18.3M
Rank
#46 / 89
|
$3.7M
Facility
$3.7M
VA AVG
$6.9M
Rank
#51 / 89
|
34.8%
Facility
34.8%
VA AVG
39.7%
Rank
#69 / 89
| 495423 | ||||
| Westport Rehabilitation and Nursing Center |
NH
|
Richmond |
225
Facility
225
VA AVG
95
Rank
#9 / 371
|
91.1%
Facility
91.1%
VA AVG
85.7%
Rank
#39 / 314
| +6% |
3.02
Facility
3.02
VA AVG
3.74
Rank
#76 / 89
| -21% | -19% |
$63.7k
Facility
$63.7k
VA AVG
$54.3k
Rank
#88 / 93
|
139
Facility
139
VA AVG
38.4
Rank
#90 / 90
|
10.7
Facility
10.7
VA AVG
8.9
Rank
#59 / 90
| 3 | 189 | - |
28
Facility
28
VA AVG
44
Rank
#320 / 449
| - |
$31.6M
Facility
$31.6M
VA AVG
$18.3M
Rank
#18 / 89
|
$16.5M
Facility
$16.5M
VA AVG
$6.9M
Rank
#19 / 89
|
52.2%
Facility
52.2%
VA AVG
39.7%
Rank
#47 / 89
| 495227 |
Southampton Rehabilitation and Healthcare Center is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Southampton Rehabilitation and Healthcare Center is in the Oxford neighborhood.
Southampton Rehabilitation and Healthcare Center has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Southampton Rehabilitation and Healthcare Center's occupancy is 82.9%.
Southampton Rehabilitation and Healthcare Center is registered as a for-profit.
Yes — there are 5 photos of Southampton Rehabilitation and Healthcare Center in the photo gallery on this page.
Southampton Rehabilitation and Healthcare Center is located at 7246 Forest Hill Ave, Richmond, VA 23225.
(804) 320-7901 will put you in contact with the team at Southampton Rehabilitation and Healthcare Center.
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