westwood-health-and-rehabilitation

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation

802 S West End St, Springdale, AR 72764 View Map

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

westwood-health-and-rehabilitation is a Nursing Home in Arkansas

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Overview of westwood-health-and-rehabilitation

Westwood Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term, and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.

479-756-1600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.10/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
1/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 85

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 67.9%
Residents per day (avg) 54
Occupancy rate
67.9%
Residents per day (avg)
54

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 2 - 3 years

Private pay

24% of new residents, often for short stays.

Typical stay 6 months

Medicaid

54% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$7.3M
Surplus of revenue
$517.2K
Voluntary non-profit home Church
Home revenue
$7,294,903.00
Surplus of revenue
$517,167.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
37.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.0M
Total costs $6.8M
Bed community size
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)

Additional licensing details

Business type: Corporation
CMS Certification Number: 45371
Certification type: XIX/XVIII
County: Washington

Ownership & operating entity

westwood-health-and-rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administrated by Kerrie Lorenz.

Type Of Units

Medicaid and Medicare
85 units
Total beds
85 units

Contact Information

Fax: 479-750-9999

Types of Care at westwood-health-and-rehabilitation

Memory Care Respite Care
Contact westwood-health-and-rehabilitation

Comparison Chart

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Compare Nursing Homes around Springdale
Windcrest Health and Rehabilitation
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Springdale
70
No
A+
29
BURNER, KIMBERLY
82.9%
$7,237,087.00
$2,480,047.00
34.3%
53.60
4/5
5.0548
3/5
3/5
5/5
-
Springdale Health and Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Springdale
140
No
-
43
GALLAGHER, BEVERLY
69.7%
$8,589,631.00
$4,539,930.00
52.9%
113.70
2/5
4.4081
2/5
2/5
4/5
-
westwood-health-and-rehabilitation
SNF

Nursing Home 24/7 care needed

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Springdale
85
No
A+
78
NAEEM, BILAL
67.9%
$7,291,582.00
$2,765,166.00
37.9%
54.00
2/5
5.1005
1/5
4/5
5/5
1

Places of interest near westwood-health-and-rehabilitation

Address 0.7 mile from city center

Address 802 S West End St, Springdale, AR 72764

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

129
Total Staff
102
Employees
27
Contractors
23,562
Total Hours (Quarter)
36
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse67.6 No
Licensed Practical Nurse168.7 No
Certified Nursing Assistant407.6 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
88 staff
7.7hs shift avg
Physicians & Practitioners
9 staff
6.7hs shift avg
Therapy Services
24 staff
2.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
1.9hs shift avg
Dietary Services
2 staff
7.3hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
660 contractor hours this quarter
Speech Language Pathologist: 2 Qualified Social Worker: 3 Physical Therapy Aide: 8 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 8
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004010,85691100%7.6
Licensed Practical Nurse160163,10391100%8.7
Medication Aide/Technician9092,32391100%7.6
Nurse Aide in Training100101,9428593%6.9
RN Director of Nursing7071,5797279%7.9
Registered Nurse6069857886%7.6
Clinical Nurse Specialist7075627178%6
Administrator1015206571%8
Nurse Practitioner2024045156%7.9
Dental Services Staff1012914044%7.3
Speech Language Pathologist0222706774%4
Other Dietary Services Staff2022183033%7.3
Physical Therapy Aide0881916976%2.7
Mental Health Service Worker1011231415%8.8
Qualified Social Worker0331166066%1.9
Respiratory Therapy Technician066452932%1.5
Physical Therapy Assistant088382527%1.5

Health Inspection History

Source: CMS Health Citations (Oct 2022 – Jan 2025)

4
Inspections
20
Total Citations
2
Critical (J-L)
0
Serious (G-I)
5
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
18
Serious (G-I)
0
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
40% of total
Resident Rights
3
15% of total
Abuse, Neglect & Exploitation
2
10% of total
Infection Control
1
5% of total
Administration
1
5% of total
Citation Sources
Standard Inspections 16
Complaint Investigations 7
State Comparison (AR)
Avg Citations (State)
21.8
This Facility: 20
Avg Critical (State)
0.4
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jan 31, 2025 J Abuse/NeglectF0600 Corrected
Jan 31, 2025 E Abuse/NeglectF0609 Corrected
Jan 31, 2025 E AdministrationF0770 Corrected
Jan 31, 2025 D Infection ControlF0880 Corrected
Jan 31, 2025 E NutritionF0814 Corrected
Jan 31, 2025 E Quality of CareF0684 Corrected
Jan 31, 2025 E Quality of CareF0689 Corrected
Jan 31, 2025 J Care PlanningF0656 Corrected
Jan 25, 2024 E Quality of CareF0677 Corrected
Jan 25, 2024 E Quality of CareF0679 Corrected
Jan 25, 2024 E Quality of CareF0689 Corrected
Jan 25, 2024 E Quality of CareF0692 Corrected
Jan 25, 2024 E Quality of CareF0695 Corrected
Jan 25, 2024 E Resident RightsF0558 Corrected
Jan 25, 2024 E Resident RightsF0575 Corrected
Jan 25, 2024 E Resident RightsF0584 Corrected
Dec 15, 2022 E NutritionF0810 Corrected
Dec 15, 2022 F NutritionF0812 Corrected
Oct 20, 2022 F NutritionF0812 Corrected
Oct 20, 2022 D Quality of CareF0677 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: RHC Operations, Inc
Resident Census by Payment Source
60 Total Residents
Medicare 1 (1.7%)
Medicaid 37 (61.7%)
Private Pay/Other 22 (36.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
3.3 Score
57% better than avg Arkansas avg: 7.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
6.2 Score
54% better than avg Arkansas avg: 13.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
4.4%
Lost Too Much Weight
2.2%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.0%
Falls with Major Injury
0.9%
Pneumococcal Vaccine
96.2%
Antipsychotic Use
2.1%
Walking Ability Worsened
7.6%
Influenza Vaccine
93.4%
High Risk Residents with Pressure Ulcers
1.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
6.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
73.4% 9% worse than avg Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Arkansas: 1.5%
Influenza Vaccine
67.5% 13% worse than avg Arkansas: 77.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $14K Arkansas avg: $26K 46% better than avg
Number of Fines 1 Arkansas avg: 1.5
Compared to Arkansas Average Facility: $14K | Arkansas Avg: $26K
Penalty History

Showing all 1 penalties (Jan 2025 - Jan 2025)

Jan 31, 2025 Civil Money Penalty
$14K

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Claim What’s Yours: Financial Aid for Arkansas Seniors

Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
  • General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Rural focus; possible waitlists.
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
  • General: Age 60+, Arkansas resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • AR Specifics: Limited direct funding; mostly referral-based.
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
  • General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
  • General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Limited geographic availability.
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
  • General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025): ~$1,004/month (individual).
  • Asset Limits: $9,660 (individual), $14,470 (couple).
  • AR Specifics: No nursing home-level care requirement.
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • AR Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Arkansas Seniors

Arkansas Medicaid ARChoices

ARChoices

Requirements:
  • General:
    Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Rural focus; possible waitlists.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living

Choices in Living Resource Center

Requirements:
  • General:
    Age 60+, Arkansas resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • AR Specifics:
    Limited direct funding; mostly referral-based.
Benefits without Contact:
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver

Living Choices Assisted Living Waiver

Requirements:
  • General:
    Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics:
    Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Limited geographic availability.
Benefits without Contact:
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program

Arkansas State Plan Personal Care

Requirements:
  • General:
    Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025):
    ~$1,004/month (individual).
  • Asset Limits:
    $9,660 (individual), $14,470 (couple).
  • AR Specifics:
    No nursing home-level care requirement.
Benefits without Contact:
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • AR Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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