Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid /medicare)
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Nursing Home
westwood-health-and-rehabilitation
Overview of Westwood-health-and-rehabilitation
Westwood Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term, and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
85
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
76.1%
Residents per day (avg)
54
Occupancy rate
76.1%
Residents per day (avg)
54
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
58% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.0M
Profit
$251.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$7,969,126.00
Profit
$251,280.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.7M
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Washington
Additional licensing details
Business type:
Corporation
CMS Certification Number:
45371
Certification type:
XIX/XVIII
Ownership & operating entity
westwood-health-and-rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administrated by Kerrie Lorenz.
Type Of Units
Medicaid and Medicare
85 units
Total beds
85 units
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Contact Information
Fax:
479-750-9999
Amenities & Lifestyle
Programs & Activities
Specific Programs
24 Hour Skilled Nursing Care, Long-Term Care, Respiratory Care, Therapy Services, Wound Care Program, Hospice/Palliative Care, Respite Care, Registered Dietician Services, Psychological Services
Types of Care at westwood-health-and-rehabilitation
Memory Care
Respite Care
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Show Inspection Reports
Health Inspection History
Inspections
Total health inspections
4
Arkansas average 4.2
Last Health inspection on Jan 2025
Total health citations
20
Arkansas average 21.8
Citations per inspection
5
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 20 citations resulted from standard inspections; 4 of 20 resulted from complaint investigations; and 3 of 20 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
400% worse than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
2 critical citations
0 serious citations
18 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jan 31, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jan 31, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 31, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 31, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Springdale The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Windcrest Health and Rehabilitation
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Springdale
70
81.7%
+15%
5.05
+8%
0
29
0
54
A+
29
Burner, Kimberly
$7,2M
$2,6M
36.5%
45367
Springdale Health and Rehab
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Springdale
140
66.0%
-7%
4.41
-6%
0
33
0
114
-
43
Gallagher, Beverly
$8,6M
$4,4M
51.2%
45167
westwood-health-and-rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Springdale
85
76.1%
+7%
5.10
+9%
1
20
2
54
A+
78
Naeem, Bilal
$8,0M
$2,9M
36.8%
45371
Places of interest near westwood-health-and-rehabilitation
0.7 mile from city center — 0.14 miles to nearest hospital (MANA Family Medicine Springdale)
802 S West End St, Springdale, AR 72764
Calculate Travel Distance to westwood-health-and-rehabilitation
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
102
Contractors
27
Staff to resident ratio
2.15:1
34% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
36
Average shift
7.2 hours
10% worse than Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
23,562
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
40
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
2.8%
660 contractor hours this quarter
Physical Therapy Aide: 8
Physical Therapy Assistant: 8
Respiratory Therapy Technician: 6
Qualified Social Worker: 3
Speech Language Pathologist: 2
Staff by category
| Certified Nursing Assistant | 40 | 0 | 40 | 10,856 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 16 | 0 | 16 | 3,103 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 9 | 0 | 9 | 2,323 | 91 | 100% | 7.6 |
| Nurse Aide in Training | 10 | 0 | 10 | 1,942 | 85 | 93% | 6.9 |
| RN Director of Nursing | 7 | 0 | 7 | 1,579 | 72 | 79% | 7.9 |
| Registered Nurse | 6 | 0 | 6 | 985 | 78 | 86% | 7.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 562 | 71 | 78% | 6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 404 | 51 | 56% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 291 | 40 | 44% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 270 | 67 | 74% | 4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 218 | 30 | 33% | 7.3 |
| Physical Therapy Aide | 0 | 8 | 8 | 191 | 69 | 76% | 2.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 123 | 14 | 15% | 8.8 |
| Qualified Social Worker | 0 | 3 | 3 | 116 | 60 | 66% | 1.9 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 45 | 29 | 32% | 1.5 |
| Physical Therapy Assistant | 0 | 8 | 8 | 38 | 25 | 27% | 1.5 |
40 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
9 Medication Aide/Technician
% of Days
100%
10 Nurse Aide in Training
% of Days
93%
7 RN Director of Nursing
% of Days
79%
6 Registered Nurse
% of Days
86%
7 Clinical Nurse Specialist
% of Days
78%
1 Administrator
% of Days
71%
2 Nurse Practitioner
% of Days
56%
1 Dental Services Staff
% of Days
44%
2 Speech Language Pathologist
% of Days
74%
2 Other Dietary Services Staff
% of Days
33%
8 Physical Therapy Aide
% of Days
76%
1 Mental Health Service Worker
% of Days
15%
3 Qualified Social Worker
% of Days
66%
6 Respiratory Therapy Technician
% of Days
32%
8 Physical Therapy Assistant
% of Days
27%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
60 residents
Residents by payment source
Medicare
1 resident (1.7%)
Medicaid
37 residents (61.7%)
Private pay or other
22 residents (36.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
57% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.2
54% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
62% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.6%
Percent of long-stay residents whose ability to move independently worsened
7.6%
43% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
6.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
6.6%
56% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
76% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.3%
Percent of long-stay high risk residents with pressure ulcers
1.3%
73% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.2%
Percent of long-stay residents who lose too much weight
2.2%
55% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.1%
Percent of long-stay residents who received an antipsychotic medication
2.1%
80% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
9% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.5%
13% worse than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K
46% lower than Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$14K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025
$14K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for westwood-health-and-rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
76.1%
↓ 0.4pp vs 2022
Net Income
$251,280
↓ ~$266K vs 2022
Total Payroll
$3,630,370
↑ ~$223K vs 2022
Profit Margin
3.2%
↓ 3.9pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Arkansas Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at westwood-health-and-rehabilitation
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
