Windcrest Health and Rehabilitation

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Springdale, AR

CMS overall rating

2455 Lowell Rd, Springdale, AR 72764 View map

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Windcrest Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Windcrest Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Windcrest Health and Rehabilitation

Windcrest Health and Rehabilitation’s inspection record presents a stark disconnect from its four-star CMS rating.

An October 31, 2024 survey cited eight deficiencies. Since 2022, the facility accumulated 46 total deficiencies (119% above average), averaging 11.5/year (117% above state). Inspections flagged recurring themes: medication management failures, resident care lapses, and environmental sanitation problems. Twenty-nine moderate-severity citations recorded; 0 critical or serious.

No federal penalties imposed despite deficiency volume.

Located at 2455 Lowell Rd, Springdale, AR 72764 (Washington County), this 70-bed facility is privately owned by Kimberly Burner and administered by Miranda Hendrickson. CMS-certified for Medicare and Medicaid. BBB rating A+ (not accredited).

Walk score 29 indicates limited walkability.

Financial picture: 2023 revenue $7.2 million with net profit $250.6 thousand (3.5% margin). Payroll $3.3 million represents 45.2% of revenue, ranked #88 of 181 Arkansas facilities.

Occupancy 81.7%, 10.4% above average, ranked #44 of 183 facilities. Average length of stay 360 days reflects long-term care focus. Current census 49 heavily weighted toward Medicaid (95.9%).

Total adjusted nursing 5h 3m/resident/day ranks 36th of 182 facilities, exceeding state average by 6%. Licensed practical nurses provide 1h 7m/day, 18% above state average.

However, registered nurse hours measure only 11 minutes/day, 54% below average of 24 minutes. This severe RN deficit is mirrored by critically low weekend RN at 9m/day (44% below state).

CNA coverage 2h 36m sits 5% below state.

Total staff of 84 includes single RN paired with 3 RN directors, 12 LPNs, 31 CNAs. Staff-to-resident ratio 1.71:1 is 8% better than the state average.

CMS Overall rating is 4 stars (27% above state). Health inspection 4 stars (4.2% above state). Quality measures 5 stars (35.1% above state).

Long-stay outcomes demonstrate strength: falls with major injury 0.5% (87% better than state); functional decline 26% better; depression and antipsychotic use substantially lower than state. Hospitalization rate 2.46/1,000 days registers 25% worse than state. Short-stay falls equally strong at 0%.

Services include memory care, respite, short-term rehab, and therapy specialties; amenities include dining, activity area, courtyard, therapy gym, and salon with active resident council.

The facility’s excellence in quality measures and long-stay outcomes stands in tension with a substantial inspection history of medication errors, care lapses, and environmental deficiencies.

Facility Direct Line (479) 756-9000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

5h 3m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

+8%

5 of 6 metrics below state avg

Standout metric LPN / LVN is +17% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	12m per day	▼ 52% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 7m per day	▲ 17% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 39m per day	▼ 3% State avg: 2h 44m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 21m per day	▼ 4% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 79% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	10m per day	▼ 36% State avg: 16m per day · National avg: 29m per day

Capacity and availability

360 days

70-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

22 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 29 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

80%

Higher than the Arkansas average: 71.3%

Occupied beds

56 / 70

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid /medicare)

CountyWashington

Business TypeCorporation

CMS Certification Number45367

Certification TypeMedicaid / Medicare

Windcrest Health and Rehabilitation is legally operated by Windcrest Health and Rehab, Inc., and administered by Miranda Hendrickson.

Medicaid and Medicare

70 units

Total beds

70 units

Staffing

Key information about the people who lead and staff this community.

ContactMs. Miranda Hendricks, Administrator (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

24-Hour Staffing

Fax479-751-1111

Pets not allowed

Communal Dining Space

Dedicated Activity Area

Outdoor Courtyard

Therapy Gym

Salon Services

Engaging Social Activities

Activities

Since 2022 · 4 years of data 46 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average

Overall vs. AR average

Latest Inspection October 31, 2024 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	46	21	This facility has 119% more total deficiencies than a typical Arkansas nursing home (46 vs. AR avg 21).↑ 119% worse
Deficiencies per year Average deficiencies per year since 2022.	11.5	5.3	This facility has 117% more deficiencies per year than a typical Arkansas nursing home (11.5 vs. AR avg 5.3).↑ 117% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

October 31, 2024 annual inspection found 8 deficiencies including failure to maintain resident dignity, unsafe medication practices with pre-popped meds for 7 residents, and unsanitary food service conditions.
March 30, 2023 complaint investigation substantiated failure to supervise Resident #4 during nebulizer treatments, risking overdose and respiratory complications.
November 3, 2023 routine inspection found 4 deficiencies in medication storage and environment, with maintenance staff addressing housekeeping issues promptly.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

Arkansas average 4.2

Last Health inspection on Oct 2024

Total health citations

Arkansas average 21.8

Citations per inspection

7.25

Arkansas average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than Arkansas average

Arkansas average: 0.4

Serious health citations

100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

29 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4

Citations history (last 4 years)

Nutrition moderate citation Oct 31, 2024

Corrected

Nutrition moderate citation Oct 31, 2024

Corrected

Pharmacy moderate citation Oct 31, 2024

Corrected

Quality of Care moderate citation Oct 31, 2024

Corrected

Total staff 84

Employees 62

Contractors 22

Staff to resident ratio 1.71 : 1

8% more staff per resident than Arkansas average

Avg staff/day 31

Average shift 7.8 hours

0% compared with Arkansas average

Total staff hours (quarter) 22,158

Nursing staff breakdown

5.9 hours

8.1 hours

8.5 hours

Contractor staffing

449 contractor hours this quarter

Physical Therapy Aide: 6 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 3 Speech Language Pathologist: 3 Clinical Nurse Specialist: 3 Qualified Social Worker: 3

Staff by category


Certified Nursing Assistant	31	0	31	12,781	92	100%	8.5
Licensed Practical Nurse	12	0	12	3,939	92	100%	8.1
RN Director of Nursing	3	0	3	1,771	77	84%	8.5
Nurse Aide in Training	8	0	8	804	63	68%	5.9
Administrator	1	0	1	528	66	72%	8
Dental Services Staff	1	0	1	484	62	67%	7.8
Nurse Practitioner	1	0	1	464	58	63%	8
Other Dietary Services Staff	1	0	1	442	62	67%	7.1
Clinical Nurse Specialist	3	3	6	287	60	65%	4.2
Registered Nurse	1	0	1	243	41	45%	5.9
Speech Language Pathologist	0	3	3	223	66	72%	3.4
Physical Therapy Aide	0	6	6	104	64	70%	1.6
Respiratory Therapy Technician	0	3	3	36	22	24%	1.6
Qualified Social Worker	0	3	3	35	34	37%	1
Physical Therapy Assistant	0	4	4	17	18	20%	0.9

31 Certified Nursing Assistant

% of Days 100%

12 Licensed Practical Nurse

% of Days 100%

3 RN Director of Nursing

% of Days 84%

8 Nurse Aide in Training

% of Days 68%

1 Administrator

% of Days 72%

1 Dental Services Staff

% of Days 67%

1 Nurse Practitioner

% of Days 63%

1 Other Dietary Services Staff

% of Days 67%

6 Clinical Nurse Specialist

% of Days 65%

1 Registered Nurse

% of Days 45%

3 Speech Language Pathologist

% of Days 72%

6 Physical Therapy Aide

% of Days 70%

3 Respiratory Therapy Technician

% of Days 24%

3 Qualified Social Worker

% of Days 37%

4 Physical Therapy Assistant

% of Days 20%

View All Staffing Data in Springdale

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 5.0

35% better than Arkansas average

Arkansas average: 7.7

Functional decline score 9.9

26% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Significantly above average Arkansas avg: 4.2

Need for Help with Daily Activities Increased 10.1%

13% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 7.6%

43% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 12.0%

21% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 0.5%

87% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 4.7%

In line with Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 0.5%

60% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 2.2%

56% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 1.1%

30% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 4.0%

62% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 99.5%

5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 98.0%

In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 2.46

25% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 1.26

42% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Pneumococcal Vaccine 76.6%

5% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 66.7%

14% worse than Arkansas average

Arkansas average: 77.7%

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 5 - 6 months

Private pay

59% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Total residents 49

Medicare

4.1% of residents

Medicaid

95.9% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Windcrest Health and Rehabilitation from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 81.7% ↑ 1.7pp vs 2022

Net Patient Income $244.1K ↓ ~$53.6K vs 2022

Payroll Costs $3.0M ↑ ~$173.8K vs 2022

Operating Margin 4.0% ↓ 1.1pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	88.6%	86.8%	90.4%	90.0%	87.4%	89.8%	87.2%	86.3%	83.4%	85.5%	80.0%	81.7%
Beds	86	86	70	70	70	70	70	70	70	70	70	70
Net Income	$54,110	$8,761	$77,708	$9,407	$822	-$50,639	-$32,591	-$37,176	-$51,376	$197,983	$300,158	$250,601
Gross Revenue	$4,837,836	$4,670,687	$4,556,080	$4,719,899	$5,145,115	$5,347,376	$5,526,197	$6,055,401	$5,865,925	$6,356,494	$7,237,087	$7,236,677
Operating Expenses	$4,208,445	$4,136,139	$4,113,194	$4,157,702	$4,294,163	$4,527,866	$4,632,233	$5,010,873	$5,377,861	$5,294,924	$5,618,620	$5,902,372
Net Patient Income	$29,800	-$7,916	-$128,631	-$7,708	-$14,640	-$63,793	-$46,651	-$61,002	-$56,527	$195,693	$297,722	$244,126
Net Patient Revenue	$4,238,245	$4,128,223	$3,984,563	$4,149,994	$4,279,523	$4,464,073	$4,585,582	$4,949,871	$5,321,334	$5,490,617	$5,916,342	$6,146,498
Payroll Costs	$2,173,058	$2,192,886	$2,168,954	$2,195,790	$2,324,055	$2,427,344	$2,465,701	$2,577,949	$2,764,139	$2,765,029	$2,850,047	$3,023,822
Operating Margin %	0.7%	-0.2%	-3.2%	-0.2%	-0.3%	-1.4%	-1.0%	-1.2%	-1.1%	3.6%	5.0%	4.0%
Medicare %	5.2%	5.1%	4.8%	4.1%	6.7%	7.2%	7.1%	7.5%	7.0%	7.7%	12.8%	8.5%
Medicaid %	62.2%	65.7%	76.3%	73.8%	73.6%	78.7%	81.3%	82.5%	81.5%	79.3%	74.2%	76.8%
Private %	32.6%	29.3%	18.9%	22.1%	19.7%	14.1%	11.5%	10.0%	11.5%	13.1%	12.9%	14.7%
Net Patient Revenue/Day	$152	$151	$173	$180	$191	$194	$206	$224	$249	$251	$289	$294
Cost/Day	$151	$152	$178	$181	$192	$197	$208	$227	$252	$242	$275	$283
Avg Length of Stay	249.0 days	285.2 days	524.8 days	365.2 days	263.5 days	314.4 days	278.6 days	234.7 days	356.2 days	280.1 days	292.1 days	360.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.1M

Net patient income

$244.1K

For-profit Corporation

Net patient revenue

$6.1M

Net patient income

$244.1K

Other income

$6.5K

Payroll costs

$3.0M 49.2% of net patient revenue

Other operating costs

$2.9M

Total costs

$5.9M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (59% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 19%

Private pay 59%

Medicaid 22%

Coverage residents most often leave under.

Medicare 24%

Private pay 59%

Medicaid 17%

1.3 miles from city center Estimated distance in miles from Springdale's city center to Windcrest Health and Rehabilitation's address, calculated via Google Maps.

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data


Shiloh Health and Rehab	NH RC SNF	Springdale (Bethel Heights)	140 Facility 140 AR AVG 84 Rank #18 / 331	49.3% Facility 49.3% AR AVG 65.9 Rank #137 / 167	-25%	4.23 Facility 4.23 AR AVG 4.67 Rank #148 / 191	-60%	-9%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	14 Facility 14 AR AVG 21.8 Rank #40 / 195	4.7 Facility 4.7 AR AVG 5.3 Rank #79 / 195	-	69	-	23 Facility 23 AR AVG 34 Rank #271 / 416	Denny Ledford	$7.6MFiscal year ending 12/2023 Facility $7.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #121 / 189	$4.0MFiscal year ending 12/2023 Facility $4.0MFiscal year ending 12/2023 AR AVG $3.4M Rank #97 / 189	52.1%Fiscal year ending 12/2023 Facility 52.1%Fiscal year ending 12/2023 AR AVG 37.9% Rank #41 / 189	45427
The Maples at Har-Ber Meadows	NH MC RC SNF	Cove Springdale	140 Facility 140 AR AVG 84 Rank #18 / 331	71.9% Facility 71.9% AR AVG 65.9 Rank #70 / 167	+9%	4.83 Facility 4.83 AR AVG 4.67 Rank #61 / 191	-50%	+3%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	23 Facility 23 AR AVG 21.8 Rank #121 / 195	5.8 Facility 5.8 AR AVG 5.3 Rank #129 / 195	1	101	-	18 Facility 18 AR AVG 34 Rank #299 / 416	John Mcpherson	$13.6MFiscal year ending 12/2023 Facility $13.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #14 / 189	$5.6MFiscal year ending 12/2023 Facility $5.6MFiscal year ending 12/2023 AR AVG $3.4M Rank #29 / 189	41.3%Fiscal year ending 12/2023 Facility 41.3%Fiscal year ending 12/2023 AR AVG 37.9% Rank #159 / 189	45407
Edgewood Health and Rehabilitation	NH MC RC SNF	Springdale	102 Facility 102 AR AVG 84 Rank #126 / 331	-	-	4.56 Facility 4.56 AR AVG 4.67 Rank #87 / 191	-100%	-2%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	18 Facility 18 AR AVG 21.8 Rank #72 / 195	4.5 Facility 4.5 AR AVG 5.3 Rank #74 / 195	-	167	A+	37 Facility 37 AR AVG 34 Rank #178 / 416	Tracie Jones	$9.8MFiscal year ending 12/2023 Facility $9.8MFiscal year ending 12/2023 AR AVG $9.4M Rank #44 / 189	$4.1MFiscal year ending 12/2023 Facility $4.1MFiscal year ending 12/2023 AR AVG $3.4M Rank #75 / 189	42.2%Fiscal year ending 12/2023 Facility 42.2%Fiscal year ending 12/2023 AR AVG 37.9% Rank #162 / 189	45428
Windcrest Health and Rehabilitation	NH MC RC SNF	Springdale (Berryfield Apartments)	70 Facility 70 AR AVG 84 Rank #207 / 331	79.7% Facility 79.7% AR AVG 65.9 Rank #48 / 167	+21%	5.05 Facility 5.05 AR AVG 4.67 Rank #40 / 191	-78%	+8%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	29 Facility 29 AR AVG 21.8 Rank #152 / 195	7.3 Facility 7.3 AR AVG 5.3 Rank #165 / 195	-	56	A+	29 Facility 29 AR AVG 34 Rank #238 / 416	Kimberly Burner	$6.1MFiscal year ending 12/2023 Facility $6.1MFiscal year ending 12/2023 AR AVG $9.4M Rank #150 / 189	$3.0MFiscal year ending 12/2023 Facility $3.0MFiscal year ending 12/2023 AR AVG $3.4M Rank #148 / 189	49.2%Fiscal year ending 12/2023 Facility 49.2%Fiscal year ending 12/2023 AR AVG 37.9% Rank #95 / 189	45367
Springdale Health and Rehab	NH MC SNF	Springdale	140 Facility 140 AR AVG 84 Rank #18 / 331	75.7% Facility 75.7% AR AVG 65.9 Rank #60 / 167	+15%	4.41 Facility 4.41 AR AVG 4.67 Rank #116 / 191	-16%	-6%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	33 Facility 33 AR AVG 21.8 Rank #165 / 195	8.3 Facility 8.3 AR AVG 5.3 Rank #176 / 195	-	106	-	43 Facility 43 AR AVG 34 Rank #141 / 416	Beverly Gallagher	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #113 / 189	$5.1MFiscal year ending 12/2023 Facility $5.1MFiscal year ending 12/2023 AR AVG $3.4M Rank #53 / 189	48.4%Fiscal year ending 12/2023 Facility 48.4%Fiscal year ending 12/2023 AR AVG 37.9% Rank #21 / 189	45167

Nursing Home Explorer

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability

General Arkansas resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Benefits

Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+

General Arkansas resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited direct funding; mostly referral-based.

Benefits

Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+

General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Benefits

Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+

General Arkansas resident, nursing home-level care, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited geographic availability.

Benefits

Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age —

General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

Income Limits (2025) ~$1,004/month individual

Asset Limits $9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Benefits

Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

What neighborhood is Windcrest Health and Rehabilitation in?

Windcrest Health and Rehabilitation is in the Berryfield Apartments neighborhood of Springdale.

Who is the owner of Windcrest Health and Rehabilitation?

Windcrest Health and Rehabilitation is legally operated by Windcrest Health and Rehab, Inc., and administered by Miranda Hendrickson.

Is Windcrest Health and Rehabilitation in a walkable area?

Windcrest Health and Rehabilitation has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Windcrest Health and Rehabilitation?

Windcrest Health and Rehabilitation's occupancy is 80%.

Are pets allowed at Windcrest Health and Rehabilitation?

No, Windcrest Health and Rehabilitation has a no-pet policy.

Does Windcrest Health and Rehabilitation operate as a for-profit or non-profit?

Windcrest Health and Rehabilitation is registered as a for-profit in AR.

Who is the administrator of Windcrest Health and Rehabilitation?

Miranda Hendrickson is the administrator of Windcrest Health and Rehabilitation.

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Windcrest Health and Rehabilitation

Overview of Windcrest Health and Rehabilitation

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Windcrest Health and Rehabilitation

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

31 Certified Nursing Assistant

12 Licensed Practical Nurse

3 RN Director of Nursing

8 Nurse Aide in Training

1 Administrator

1 Dental Services Staff

1 Nurse Practitioner

1 Other Dietary Services Staff

6 Clinical Nurse Specialist

1 Registered Nurse

3 Speech Language Pathologist

6 Physical Therapy Aide

3 Respiratory Therapy Technician

3 Qualified Social Worker

4 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Windcrest Health and Rehabilitation

Calculate Travel Distance to Windcrest Health and Rehabilitation

Compare Nursing Homes around Springdale

Financial Assistance for Nursing Home in Arkansas

ARChoices

Choices in Living Resource Center

Living Choices Assisted Living Waiver

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas State Plan Personal Care

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Arkansas