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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westwood Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term, and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 32nd out of 164 homes in Arkansas.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▲ 13% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ▼ 7% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 37m per day | ▼ 4% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 30m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▲ 50% State avg: 16m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
19% of new residents, usually for short-term rehab.
58% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #107 / 161Payroll — state benchmarkedThis home is ranked 107th out of 161 homes in Arkansas.Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Arkansas average: 71.3%westwood-health-and-rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administrated by Kerrie Lorenz.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
The data displayed corresponds to the last 5 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arkansas average: 21 deficiencies
The facility’s inspection record is problematic, with repeated failures to protect residents from abuse, timely report incidents, and provide prompt treatment, including a resident suffering a fractured hip from abuse as of January 31, 2025. Inspectors cited 14 deficiencies in the most recent complaint investigations, focusing on abuse, care planning, delayed stroke treatment, unsafe transfers, unsecured hazardous areas, and poor hygiene practices. Earlier routine inspections found additional issues with resident hygiene, unsafe room conditions, and lack of activities, showing a consistent pattern of care and safety lapses.
Arkansas average 4.2
Last Health inspection on Jan 2025
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 20 citations resulted from standard inspections; 4 of 20 resulted from complaint investigations; and 3 of 20 came from combined inspections (standard and complaint).
400% worse than Arkansas averageArkansas average: 0.4
0
100% better than Arkansas averageArkansas average: 0.2
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 31, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jan 31, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 31, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
westwood-health-and-rehabilitation is located in Springdale, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
0.7 mile from city center
— 0.14 miles to nearest hospital (MANA Family Medicine Springdale)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
34% better than Arkansas averageArkansas average ratio: 1.61:1
10% worse than Arkansas averageArkansas average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Total hours from contractors
660 contractor hours this quarter
| Certified Nursing Assistant | 40 | 0 | 40 | 10,856 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 16 | 0 | 16 | 3,103 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 9 | 0 | 9 | 2,323 | 91 | 100% | 7.6 |
| Nurse Aide in Training | 10 | 0 | 10 | 1,942 | 85 | 93% | 6.9 |
| RN Director of Nursing | 7 | 0 | 7 | 1,579 | 72 | 79% | 7.9 |
| Registered Nurse | 6 | 0 | 6 | 985 | 78 | 86% | 7.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 562 | 71 | 78% | 6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 404 | 51 | 56% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 291 | 40 | 44% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 270 | 67 | 74% | 4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 218 | 30 | 33% | 7.3 |
| Physical Therapy Aide | 0 | 8 | 8 | 191 | 69 | 76% | 2.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 123 | 14 | 15% | 8.8 |
| Qualified Social Worker | 0 | 3 | 3 | 116 | 60 | 66% | 1.9 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 45 | 29 | 32% | 1.5 |
| Physical Therapy Assistant | 0 | 8 | 8 | 38 | 25 | 27% | 1.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
60Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
57% better than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.2
54% better than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
62% better than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
7.6%
43% better than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
6.6%
56% better than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
76% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
1.3%
73% better than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
2.2%
55% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
2.1%
80% better than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
In line with Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.37
30% better than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.82
62% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.4%
9% worse than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.5%
13% worse than Arkansas averageArkansas average: 77.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.0%
18% worse than Arkansas averageArkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
50.2%
In line with Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
46% lower than Arkansas averageArkansas average: $26K
32% fewer fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jan 31, 2025 · $14K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025Last updated: Jan 2026
| Windcrest Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springdale (Berryfield Apartments) | 70 | 81.7% | +15% | 5.05 | -76% | +8% | 0 | 29 | 7.3 | - | 54 | A+ | 29 | Burner, Kimberly | $7.2M | $2.6M | 36.4% | 45367 | ||||
| Springdale Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springdale | 140 | 66.0% | -7% | 4.41 | -53% | -6% | 0 | 33 | 8.3 | - | 114 | - | 43 | Gallagher, Beverly | $8.6M | $4.4M | 51.2% | 45167 | ||||
| westwood-health-and-rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springdale (South West End Street) | 85 | 76.1% | +7% | 5.10 | -15% | +9% | 1 | 20 | 5.0 | 2 | 54 | A+ | 78 | Naeem, Bilal | $8.0M | $2.9M | 36.7% | 45371 |
Historical financial and operational data for westwood-health-and-rehabilitation based on CMS SNF Cost Reports.
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westwood-health-and-rehabilitation is in the South West End Street neighborhood of Springdale.
The legal owner and operator of westwood-health-and-rehabilitation is Westwood Health and Rehab, Inc..
westwood-health-and-rehabilitation has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Kerrie Lorenz is the administrator of westwood-health-and-rehabilitation.
westwood-health-and-rehabilitation has 85 beds.
Yes — there are 7 photos of westwood-health-and-rehabilitation in the photo gallery on this page.
(479) 756-1600 will put you in contact with the team at westwood-health-and-rehabilitation.
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