Westwood Health and Rehabilitation

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Springdale, AR

CMS overall rating

802 S West End St, Springdale, AR 72764 View map

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Westwood Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Westwood Health and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Westwood Health and Rehabilitation

Resident safety and protection represent critical deficiencies at Westwood Health and Rehabilitation.

The January 31, 2025 complaint investigation documented repeated failure to protect residents. The facility failed to timely report incidents within 24-hour requirements and failed to provide prompt medical treatment for Resident #112 displaying stroke symptoms. Critical care plans with effective behavioral interventions were not developed for residents at risk. Additional failures included unsafe transfers without gait belts, keys left in chemical storage, an unlocked beauty shop without supervision, improperly disposed of garbage, and inadequate hand hygiene during meals.

Located at 802 S West End St, Springdale, AR 72764 (Washington County), the 85-bed facility is privately owned by Bilal Naeem and administered by Kerrie Lorenz. CMS-certified for Medicare and Medicaid. Walk score 78 indicates very walkable neighborhood, ranked #4 statewide. BBB rating A+ (not accredited).

Financial position: 2023 revenue $8.0 million with net profit $251.3 thousand (3.2% margin). Payroll $3.6 million represents 45.6% of revenue.

Occupancy 78%, 6.7% above Arkansas average, ranked #60 of 183. Current census 60 comprises 61.7% Medicaid, 36.7% private pay, 1.7% Medicare. Average stay 175 days.

Total nursing 5 hours 6 minutes/resident/day (7% above state, ranked #36/182).

Weekend registered nurse hours 24 minutes daily, 50% above Arkansas average.

Registered nurse hours 27 minutes (13% above state).

Licensed practical nurse 53 minutes (7% below state).

Certified nursing aide 2 hours 37 minutes (4% below state).

Staff-to-resident ratio 1.78:1 is 12% better than state.

Total staff 107 includes 4 RNs, 13 LPNs, 39 CNAs.

Overall 2 stars (36.5% below state); health inspection 2 stars (65.3% below state); staffing 4 stars (23.1% above state); quality measures 5 stars (35.1% above state). Total 41 deficiencies since 2022 (95% above state); 10.3/year (94% above state). Two critical citations for abuse and neglect. January 2025 federal penalty $14,000.

Long-stay quality outcomes demonstrate clinical excellence despite safety failures: falls with major injury 0.9% (76% better than state); pressure ulcers 1.3% (73% better); depressive symptoms 0%; antipsychotic use 2.1% (80% better); UTI 0%; hospitalizations 1.37/1,000 days (30% better); ED visits 0.82/1,000 (62% better).

Services include nursing home, memory care, respite, wound care, respiratory care, hospice, and psychological services.

Westwood demonstrates clinical excellence paired with fundamental failures in resident safety, protection, and environmental security.

Facility Direct Line (479) 756-1600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

5h 6m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

+9%

5 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	21m per day	▼ 11% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	56m per day	■ Avg State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 30m per day	▼ 8% State avg: 2h 44m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 45m per day	▼ 21% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 76% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	9m per day	▼ 41% State avg: 16m per day · National avg: 29m per day

Capacity and availability

175 days

85-bed community

A larger shared setting that may offer more common spaces and organized community services.

22 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 78 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

78%

Higher than the Arkansas average: 71.3%

Occupied beds

66 / 85

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid /medicare)

CountyWashington

Business TypeCorporation

CMS Certification Number45371

Certification TypeMedicaid / Medicare

Westwood Health and Rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administered by Kerrie Lorenz.

Medicaid and Medicare

85 units

Total beds

85 units

Staffing

Key information about the people who lead and staff this community.

ContactMrs. Amy Rollins, Operations Coordinator (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

24-Hour Staffing

Rehabilitation & Long-Term Care

Fax479-750-9999

Shuttle Service

Beauty Service

Since 2022 · 4 years of data 41 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average

Overall vs. AR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	41	21	This facility has 95% more total deficiencies than a typical Arkansas nursing home (41 vs. AR avg 21).↑ 95% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 31, 2025 complaint investigation found multiple failures including resident-to-resident abuse causing a fractured hip, delayed stroke treatment by 4 hours, and inadequate care plans for aggressive behaviors.
The facility failed to timely report abuse incidents, maintain a current CLIA certificate, ensure safe transfer practices, secure hazardous areas, and enforce hand hygiene during meal service.
January 25, 2024 routine inspection cited 8 deficiencies including unsafe resident rooms, inadequate personal hygiene care, lack of activities program, and unsafe storage of hazardous fluids.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

Arkansas average 4.2

Last Health inspection on Jan 2025

Total health citations

Arkansas average 21.8

Citations per inspection

Arkansas average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 20 citations resulted from standard inspections; 4 of 20 resulted from complaint investigations; and 3 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

400% worse than Arkansas average

Arkansas average: 0.4

Serious health citations

100% better than Arkansas average

Arkansas average: 0.2

2 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

18 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4

Citations history (last 4 years)

Abuse/Neglect critical citation Jan 31, 2025

Corrected

Abuse/Neglect moderate citation Jan 31, 2025

Corrected

Administration moderate citation Jan 31, 2025

Corrected

Infection Control moderate citation Jan 31, 2025

Corrected

Total staff 107

Employees 82

Contractors 25

Staff to resident ratio 1.78 : 1

12% more staff per resident than Arkansas average

Avg staff/day 35

Average shift 7.1 hours

11% worse than Arkansas average

Total staff hours (quarter) 22,928

Nursing staff breakdown

7 hours

9.2 hours

7.3 hours

Contractor staffing

627 contractor hours this quarter

Physical Therapy Aide: 6 Respiratory Therapy Technician: 4 Clinical Nurse Specialist: 4 Physical Therapy Assistant: 4 Speech Language Pathologist: 3 Qualified Social Worker: 3 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	39	0	39	9,268	92	100%	7.3
Licensed Practical Nurse	13	0	13	3,612	92	100%	9.2
Nurse Aide in Training	13	0	13	2,705	85	92%	6.8
Medication Aide/Technician	4	0	4	1,889	80	87%	8.3
RN Director of Nursing	3	0	3	1,517	73	79%	7.9
Clinical Nurse Specialist	2	4	6	776	79	86%	6.2
Registered Nurse	4	0	4	667	69	75%	7
Administrator	1	0	1	528	66	72%	8
Nurse Practitioner	1	0	1	528	66	72%	8
Other Dietary Services Staff	1	0	1	472	61	66%	7.7
Dental Services Staff	1	0	1	443	72	78%	6.2
Speech Language Pathologist	0	3	3	204	61	66%	3.1
Physical Therapy Aide	0	6	6	130	67	73%	1.9
Qualified Social Worker	0	3	3	108	53	58%	2
Respiratory Therapy Technician	0	4	4	44	28	30%	1.6
Occupational Therapy Aide	0	1	1	20	3	3%	6.7
Physical Therapy Assistant	0	4	4	17	22	24%	0.8

39 Certified Nursing Assistant

% of Days 100%

13 Licensed Practical Nurse

% of Days 100%

13 Nurse Aide in Training

% of Days 92%

4 Medication Aide/Technician

% of Days 87%

3 RN Director of Nursing

% of Days 79%

6 Clinical Nurse Specialist

% of Days 86%

4 Registered Nurse

% of Days 75%

1 Administrator

% of Days 72%

1 Nurse Practitioner

% of Days 72%

1 Other Dietary Services Staff

% of Days 66%

1 Dental Services Staff

% of Days 78%

3 Speech Language Pathologist

% of Days 66%

6 Physical Therapy Aide

% of Days 73%

3 Qualified Social Worker

% of Days 58%

4 Respiratory Therapy Technician

% of Days 30%

1 Occupational Therapy Aide

% of Days 3%

4 Physical Therapy Assistant

% of Days 24%

View All Staffing Data in Springdale

Total fines amount $14K

46% lower than Arkansas average

Arkansas average: $26K

Number of fines 1

32% fewer fines than Arkansas average

Arkansas average: 1.5

Payment Denials 0

100% fewer payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison

This facility $14K

Arkansas average $26K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 31, 2025 · $14K

Civil Money Penalty Jan 31, 2025

$14K

Last updated: Jan 2026

High-risk clinical events score 3.3

57% better than Arkansas average

Arkansas average: 7.7

Functional decline score 6.2

54% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Significantly above average Arkansas avg: 4.2

Need for Help with Daily Activities Increased 4.4%

62% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 7.6%

43% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 6.6%

56% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 0.9%

76% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 1.3%

73% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 0.0%

100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 2.2%

55% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 2.1%

80% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 96.2%

In line with Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 93.4%

In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 1.37

30% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 0.82

62% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Above average Arkansas avg: 2.7

Pneumococcal Vaccine 73.4%

9% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 67.5%

13% worse than Arkansas average

Arkansas average: 77.7%

Falls with major injury 0.0%

100% better than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge 44.0%

18% worse than Arkansas average

Arkansas average: 53.7%

Successful return to home or community 50.2%

In line with Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 60

Medicare

1.7% of residents

Medicaid

61.7% of residents

Private pay or other

36.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Westwood Health and Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 76.1% ↓ 0.4pp vs 2022

Net Patient Income $233.9K ↓ ~$279.9K vs 2022

Payroll Costs $3.4M ↑ ~$206.8K vs 2022

Operating Margin 3.4% ↓ 4.6pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	79.4%	81.9%	88.9%	89.0%	91.6%	96.3%	90.8%	85.0%	79.1%	69.6%	70.6%	76.5%	76.1%
Beds	75	75	75	75	75	75	85	85	85	85	85	85	85
Net Income	$103,138	-$79,535	$154,243	$54,070	$246,258	$168,169	$203,031	$336,167	-$115,885	-$176,844	$271,606	$517,167	$251,280
Gross Revenue	$4,709,097	$4,683,780	$4,956,858	$5,040,184	$5,354,296	$5,482,108	$5,508,748	$6,537,916	$6,194,933	$5,366,724	$5,973,356	$7,291,582	$7,951,790
Operating Expenses	$3,965,006	$4,084,164	$4,278,215	$4,335,091	$4,339,070	$4,583,271	$4,516,510	$4,953,435	$5,135,579	$5,115,035	$5,259,074	$5,884,507	$6,655,226
Net Patient Income	$84,504	-$90,781	$143,205	$51,398	$232,894	$153,723	$191,494	$325,961	-$120,069	-$177,853	$268,877	$513,846	$233,944
Net Patient Revenue	$4,049,510	$3,993,383	$4,421,420	$4,386,489	$4,571,964	$4,736,994	$4,708,004	$5,279,396	$5,015,510	$4,937,182	$5,527,951	$6,398,353	$6,889,170
Payroll Costs	$2,096,097	$2,174,934	$2,317,504	$2,339,912	$2,370,646	$2,608,356	$2,503,242	$2,648,068	$2,719,297	$2,642,506	$2,722,734	$3,168,764	$3,375,585
Operating Margin %	2.1%	-2.3%	3.2%	1.2%	5.1%	3.3%	4.1%	6.2%	-2.4%	-3.6%	4.9%	8.0%	3.4%
Medicare %	8.3%	6.5%	5.5%	6.0%	5.8%	5.8%	6.2%	8.7%	7.6%	7.1%	6.8%	8.6%	7.1%
Medicaid %	74.4%	74.3%	75.4%	73.2%	72.4%	67.7%	75.5%	70.8%	68.3%	75.9%	77.5%	74.5%	79.0%
Private %	17.3%	19.2%	19.2%	20.7%	21.8%	26.4%	18.2%	20.5%	24.1%	17.0%	15.7%	17.0%	13.9%
Net Patient Revenue/Day	$186	$178	$182	$180	$182	$179	$183	$200	$204	$228	$252	$270	$292
Cost/Day	$182	$182	$176	$178	$173	$173	$176	$188	$209	$236	$240	$248	$282
Avg Length of Stay	141.2 days	255.5 days	333.3 days	329.2 days	363.4 days	480.6 days	494.2 days	296.4 days	209.6 days	257.8 days	238.1 days	263.7 days	174.8 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.9M

Net patient income

$233.9K

For-profit Corporation

Net patient revenue

$6.9M

Net patient income

$233.9K

Other income

$17.3K

Payroll costs

$3.4M 49% of net patient revenue

Other operating costs

$3.3M

Total costs

$6.7M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 19%

Private pay 58%

Medicaid 23%

Coverage residents most often leave under.

Medicare 18%

Private pay 51%

Medicaid 31%

1.3 miles from city center Estimated distance in miles from Springdale's city center to Westwood Health and Rehabilitation's address, calculated via Google Maps.

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data


Shiloh Health and Rehab	NH RC SNF	Springdale (Bethel Heights)	140 Facility 140 AR AVG 84 Rank #18 / 329	49.3% Facility 49.3% AR AVG 65.7 Rank #135 / 165	-25%	4.23 Facility 4.23 AR AVG 4.67 Rank #148 / 191	-60%	-9%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	14 Facility 14 AR AVG 21.8 Rank #40 / 195	4.7 Facility 4.7 AR AVG 5.3 Rank #79 / 195	-	69	-	23 Facility 23 AR AVG 34 Rank #271 / 416	Denny Ledford	$7.6MFiscal year ending 12/2023 Facility $7.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #121 / 189	$4.0MFiscal year ending 12/2023 Facility $4.0MFiscal year ending 12/2023 AR AVG $3.4M Rank #97 / 189	52.1%Fiscal year ending 12/2023 Facility 52.1%Fiscal year ending 12/2023 AR AVG 37.9% Rank #41 / 189	45427
The Maples at Har-Ber Meadows	NH MC RC SNF	Cove Springdale	140 Facility 140 AR AVG 84 Rank #18 / 329	71.9% Facility 71.9% AR AVG 65.7 Rank #69 / 165	+9%	4.83 Facility 4.83 AR AVG 4.67 Rank #61 / 191	-50%	+3%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	23 Facility 23 AR AVG 21.8 Rank #121 / 195	5.8 Facility 5.8 AR AVG 5.3 Rank #129 / 195	1	101	-	18 Facility 18 AR AVG 34 Rank #299 / 416	John Mcpherson	$13.6MFiscal year ending 12/2023 Facility $13.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #14 / 189	$5.6MFiscal year ending 12/2023 Facility $5.6MFiscal year ending 12/2023 AR AVG $3.4M Rank #29 / 189	41.3%Fiscal year ending 12/2023 Facility 41.3%Fiscal year ending 12/2023 AR AVG 37.9% Rank #159 / 189	45407
Edgewood Health and Rehabilitation	NH MC RC SNF	Springdale	102 Facility 102 AR AVG 84 Rank #124 / 329	-	-	4.56 Facility 4.56 AR AVG 4.67 Rank #87 / 191	-100%	-2%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	18 Facility 18 AR AVG 21.8 Rank #72 / 195	4.5 Facility 4.5 AR AVG 5.3 Rank #74 / 195	-	167	A+	37 Facility 37 AR AVG 34 Rank #178 / 416	Tracie Jones	$9.8MFiscal year ending 12/2023 Facility $9.8MFiscal year ending 12/2023 AR AVG $9.4M Rank #44 / 189	$4.1MFiscal year ending 12/2023 Facility $4.1MFiscal year ending 12/2023 AR AVG $3.4M Rank #75 / 189	42.2%Fiscal year ending 12/2023 Facility 42.2%Fiscal year ending 12/2023 AR AVG 37.9% Rank #162 / 189	45428
Windcrest Health and Rehabilitation	NH MC RC SNF	Springdale (Berryfield Apartments)	70 Facility 70 AR AVG 84 Rank #205 / 329	79.7% Facility 79.7% AR AVG 65.7 Rank #47 / 165	+21%	5.05 Facility 5.05 AR AVG 4.67 Rank #40 / 191	-78%	+8%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	29 Facility 29 AR AVG 21.8 Rank #152 / 195	7.3 Facility 7.3 AR AVG 5.3 Rank #165 / 195	-	56	A+	29 Facility 29 AR AVG 34 Rank #238 / 416	Kimberly Burner	$6.1MFiscal year ending 12/2023 Facility $6.1MFiscal year ending 12/2023 AR AVG $9.4M Rank #150 / 189	$3.0MFiscal year ending 12/2023 Facility $3.0MFiscal year ending 12/2023 AR AVG $3.4M Rank #148 / 189	49.2%Fiscal year ending 12/2023 Facility 49.2%Fiscal year ending 12/2023 AR AVG 37.9% Rank #95 / 189	45367
Westwood Health and Rehabilitation	NH MC RC SNF	Springdale (South West End Street)	85 Facility 85 AR AVG 84 Rank #170 / 329	77.6% Facility 77.6% AR AVG 65.7 Rank #54 / 165	+18%	5.10 Facility 5.10 AR AVG 4.67 Rank #40 / 191	-32%	+9%	$13.9k Facility $13.9k AR AVG $27.3k Rank #165 / 196	20 Facility 20 AR AVG 21.8 Rank #89 / 195	5.0 Facility 5.0 AR AVG 5.3 Rank #91 / 195	2	66	A+	78 Facility 78 AR AVG 34 Rank #4 / 416	Bilal Naeem	$6.9MFiscal year ending 12/2023 Facility $6.9MFiscal year ending 12/2023 AR AVG $9.4M Rank #131 / 189	$3.4MFiscal year ending 12/2023 Facility $3.4MFiscal year ending 12/2023 AR AVG $3.4M Rank #126 / 189	49%Fiscal year ending 12/2023 Facility 49%Fiscal year ending 12/2023 AR AVG 37.9% Rank #87 / 189	45371

Nursing Home Explorer

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability

General Arkansas resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Benefits

Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+

General Arkansas resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited direct funding; mostly referral-based.

Benefits

Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+

General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Benefits

Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+

General Arkansas resident, nursing home-level care, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited geographic availability.

Benefits

Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age —

General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

Income Limits (2025) ~$1,004/month individual

Asset Limits $9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Benefits

Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

What neighborhood is Westwood Health and Rehabilitation in?

Westwood Health and Rehabilitation is in the South West End Street neighborhood of Springdale.

Who is the owner of Westwood Health and Rehabilitation?

Westwood Health and Rehabilitation is legally operated by Westwood Health and Rehab, Inc., and administered by Kerrie Lorenz.

Is Westwood Health and Rehabilitation in a walkable area?

Westwood Health and Rehabilitation has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Westwood Health and Rehabilitation?

Westwood Health and Rehabilitation's occupancy is 78%.

How long has Westwood Health and Rehabilitation been in business?

Westwood Health and Rehabilitation has been operating for approximately 22 years, based on available licensing and registration records.

Are pets allowed at Westwood Health and Rehabilitation?

No, Westwood Health and Rehabilitation has a no-pet policy.

Does Westwood Health and Rehabilitation operate as a for-profit or non-profit?

Westwood Health and Rehabilitation is registered as a for-profit in AR.

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Westwood Health and Rehabilitation

Overview of Westwood Health and Rehabilitation

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Amenities & Lifestyle

Contact Westwood Health and Rehabilitation

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

39 Certified Nursing Assistant

13 Licensed Practical Nurse

13 Nurse Aide in Training

4 Medication Aide/Technician

3 RN Director of Nursing

6 Clinical Nurse Specialist

4 Registered Nurse

1 Administrator

1 Nurse Practitioner

1 Other Dietary Services Staff

1 Dental Services Staff

3 Speech Language Pathologist

6 Physical Therapy Aide

3 Qualified Social Worker

4 Respiratory Therapy Technician

1 Occupational Therapy Aide

4 Physical Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Westwood Health and Rehabilitation

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