Whispering Pines Rehabilitation and Nursing Center

Whispering Pines Rehabilitation and Nursing Center is a Nursing Home in Connecticut

Whispering Pines Rehabilitation and… is a Nursing Home in Connecticut

Whispering Pines Rehabilitation and Nursing Center

38 Talmadge Ave, East Haven, CT 06512 View Map

Whispering Pines Rehabilitation and Nursing Center is a Nursing Home in Connecticut

Whispering Pines Rehabilitation and… is a Nursing Home in Connecticut

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Overview of Whispering Pines Rehabilitation and Nursing Center

Whispering Pines Rehabilitation and Nursing Center, nestled in East Haven, Connecticut, stands as a trusted haven for seniors and families seeking top-tier care. This exceptional home offers a comprehensive range of services, including post-acute care, long-term care, palliative care, hospice care, and restorative care, all diligently adhering to nursing home rules and regulations to ensure the utmost quality and safety. The facility’s commitment to excellence is reflected not only in its specialized clinical programs and cutting-edge technology but also in its dedication to providing engaging nursing home activities that elevate the overall living experience for residents.
The carefully crafted recreational programs, ranging from arts and crafts to music and physical health, create an enriching environment where seniors can thrive. Moreover, beyond providing exceptional medical care, Whispering Pines ensures that residents have ample opportunities to partake in enjoyable activities, enhancing their overall quality of life. With a reputation for excellence and a strong focus on comprehensive care, Whispering Pines Rehabilitation and Nursing Center offers a welcoming and fulfilling home for seniors, where they can feel secure and engaged in an environment that values their well-being above all else.

+1 203-469-2316

Managed by Helen Byron

Administrator

Over 20 years in long term care

Helen Byron is the licensed nursing home administrator at Whispering Pines Rehabilitation and Nursing Center. With over 20 years of experience in long term care, she holds a Masters degree in Social Work from SUNY at Buffalo and a nursing home administrator certificate from UCONN. Helen is dedicated to serving the employees, residents, and families of the community with warmth and professionalism.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.89/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 87.8%
Residents per day (avg) 78
Occupancy rate
87.8%
Residents per day (avg)
78

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

53% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$14.8M
Operating loss
-$1.1M
Proprietary home Corporation
Home revenue
$14,800,584.00
Operating loss
$-1,060,376.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
37.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
Total costs $15.9M
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Cardiac; Orthopedic and Stroke
Hospice
IV Therapy
Pain Management
Pulmonary Rehabilitation
Recreation
Rehabilitation Therapy
Respite Care

About this community

License Status
Active
Facility Type
Chronic & Convalescent Nursing Home
License Date
March 5, 2018
License Expiration
March 31, 2026

Additional licensing details

License number: 2443

Room costs

Private Room (6 rooms) $231 per day
Semi-Private Room (42 rooms) $211 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken by Staff

Languages: Italian, Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
6 FTE
Licensed Practical Nurse
13 FTE
Nursing Assistant
31 FTE
Recreation
2 FTE
Social Services
2 FTE
Food Service Supervisor
2 FTE
Physical Therapy
2 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
8 FTE
Other Staff
11 FTE

Additional Policies & Features

Religious Services: All Denominations
Contact Whispering Pines Rehabilitation and Nursing Center

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

14 visits/inspections

11 routine inspections

Breakdown by inspection type
  • 1 renewal/recertification inspection
  • 2 licensing inspections
  • 9 plans of correction
  • 4 statements of deficiencies

Results

11 with issues

2 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:April 3, 2025

Inspection history

01-08-2025 Inspection Report
01-11-2022 Plan of Correction
01-17-2025 Plan of Correction
01-23-2023 Plan of Correction
01-28-2022 Inspection Report
01-28-2022 Plan of Correction
02-06-2024 Inspection Report
02-06-2024 Inspection Report
02-06-2024 Inspection Report
02-06-2024 Inspection Report
02-25-2025 Inspection Report
02-26-2025 Plan of Correction
03-06-2025 Inspection Report
03-11-2021 Statement of Deficiencies
03-28-2025 Inspection Report
04-03-2025 Inspection Report
05-09-2024 Inspection Report
05-13-2020 Plan of Correction
05-13-2022 Plan of Correction
05-13-2022 Statement of Deficiencies
05-20-2024 Inspection Report
07-27-2020 Statement of Deficiencies
08-03-2020 Statement of Deficiencies
08-20-2024 Inspection Report
09-30-2024 Inspection Report
10-21-2021 Plan of Correction
11-01-2021 Plan of Correction

Compare Nursing Homes around New Haven

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Leeway
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Haven (East Rock)
60
No
-
23
KATZ, JAY
96.2%
$7,643,089.00
$3,576,451.00
46.8%
28.60
5/5
5.6490
4/5
5/5
3/5
-
The Willows
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Woodbridge
90
No
-
48
KC DERBY CT AL OPCO JV LLC
95.5%
$19,305,596.00
$5,259,662.00
27.2%
84.70
4/5
3.1965
4/5
3/5
4/5
-
Whispering Pines Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

East Haven
90
No
-
21
BARTOLOTTA, MICHAEL
87.8%
$14,613,504.00
$5,489,722.00
37.6%
77.70
3/5
3.8851
3/5
3/5
3/5
-
Mary Wade Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Haven (Fair Haven)
139
No
A+
84
ADAMS, BARBARA
88.8%
$20,692,640.00
$9,415,119.00
45.5%
90.00
3/5
4.6391
2/5
4/5
5/5
2
New Haven Center for Nursing & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New Haven (Fair Haven Heights)
150
No
A+
45
-
76.2%
$14,523,260.00
$9,493,497.00
65.4%
125.30
2/5
3.8047
2/5
4/5
2/5
1

Places of interest near Whispering Pines Rehabilitation and Nursing Center

Address 1.1 miles from city center

Address 38 Talmadge Ave, East Haven, CT 06512

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

184
Total Staff
120
Employees
64
Contractors
31,554
Total Hours (Quarter)
44
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse168.2 Yes
Licensed Practical Nurse278.3 Yes
Certified Nursing Assistant1108.2 Yes
Staff by Category
Administration
2 staff
6hs shift avg
Nursing Staff
154 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
7.4hs shift avg
Therapy Services
18 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
2hs shift avg
Dietary Services
3 staff
7.6hs shift avg
Other Services
4 staff
6.7hs shift avg
Contractor Analysis
5.2%
of total hours from contractors
1,651 contractor hours this quarter
Certified Nursing Assistant: 52 Licensed Practical Nurse: 4 Registered Nurse: 5 Mental Health Service Worker: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant585211016,76791100%8.2
Licensed Practical Nurse234276,85591100%8.3
Registered Nurse115162,25391100%8.2
Dietitian3031,02691100%7.6
Respiratory Therapy Technician6069597582%7.1
Physical Therapy Assistant6065227279%6.3
Administrator1014746369%7.5
Physical Therapy Aide2024645965%7.4
Mental Health Service Worker1124624549%6.9
RN Director of Nursing1014606066%7.7
Nurse Practitioner1014476470%7
Clinical Nurse Specialist1014185358%7.9
Occupational Therapy Aide1011843943%4.7
Dental Services Staff2021251921%6.3
Qualified Social Worker101472426%2
Medical Director011372224%1.7
Speech Language Pathologist2023155%6.3
Occupational Therapy Assistant0112467%4

Health Inspection History

Total Health inspections 9
58% above Connecticut average
Connecticut average: 5.7

Last Health inspection on Feb 2025

Total Health citations 28
13% below Connecticut average
Connecticut average: 32.0

3.11 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 17 citations
Complaint investigations 11 citations
Breakdown of citations
Critical Health citations 0
100% below Connecticut average
Connecticut average: 0.3
Serious Health citations 0
100% below Connecticut average
Connecticut average: 0.7
Moderate Health citations 25

Minor Health citations 3
Citations history (last 3 years)
Quality of Care moderate citation Feb 26, 2025
Corrected

Resident Rights moderate citation Jan 08, 2025
Corrected

Quality of Care moderate citation Nov 21, 2024
Corrected

Resident Rights moderate citation Nov 21, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
79 Total Residents
Medicare 9 (11.4%)
Medicaid 53 (67.1%)
Private Pay/Other 17 (21.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.3
11% better than Connecticut average
Connecticut average: 10.4
Functional decline score 18.9
10% better than Connecticut average
Connecticut average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 12.2%
35% below Connecticut average.

Walking Ability Worsened 17.4%
9% below Connecticut average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 27.0%
8% above Connecticut average.
Safety & clinical stability

Falls with Major Injury 7.5%
117% above Connecticut average.

High Risk Residents with Pressure Ulcers 2.5%
45% below Connecticut average.

Urinary Tract Infection 1.8%
7% above Connecticut average.
Emotional & behavioral wellbeing

Depressive Symptoms 1.6%
89% below Connecticut average.

Antipsychotic Use 17.8%
4% above Connecticut average.
Preventive care

Pneumococcal Vaccine 100.0%
14% above Connecticut average.

Influenza Vaccine 100.0%
7% above Connecticut average.
Nutrition & physical health

Lost Too Much Weight 6.8%
7% above Connecticut average.
Short-stay resident measures
Pneumococcal Vaccine 99.4%

42% better than Connecticut average
Antipsychotic medication increase 1.1%

29% better than Connecticut average
Influenza Vaccine 93.2%

33% better than Connecticut average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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Financial Aid for Connecticut Seniors

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Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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