Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Whispering Pines Rehabilitation and Nursing Center
Whispering Pines Rehabilitation and Nursing Center is a Nursing Home in Connecticut
Whispering Pines Rehabilitation and… is a Nursing Home in Connecticut
Whispering Pines Rehabilitation and Nursing Center
Whispering Pines Rehabilitation and Nursing Center is a Nursing Home in Connecticut
Whispering Pines Rehabilitation and… is a Nursing Home in Connecticut
Overview of Whispering Pines Rehabilitation and Nursing Center
Whispering Pines Rehabilitation and Nursing Center, nestled in East Haven, Connecticut, stands as a trusted haven for seniors and families seeking top-tier care. This exceptional home offers a comprehensive range of services, including post-acute care, long-term care, palliative care, hospice care, and restorative care, all diligently adhering to nursing home rules and regulations to ensure the utmost quality and safety. The facility’s commitment to excellence is reflected not only in its specialized clinical programs and cutting-edge technology but also in its dedication to providing engaging nursing home activities that elevate the overall living experience for residents.
The carefully crafted recreational programs, ranging from arts and crafts to music and physical health, create an enriching environment where seniors can thrive. Moreover, beyond providing exceptional medical care, Whispering Pines ensures that residents have ample opportunities to partake in enjoyable activities, enhancing their overall quality of life. With a reputation for excellence and a strong focus on comprehensive care, Whispering Pines Rehabilitation and Nursing Center offers a welcoming and fulfilling home for seniors, where they can feel secure and engaged in an environment that values their well-being above all else.
Helen Byron is the licensed nursing home administrator at Whispering Pines Rehabilitation and Nursing Center. With over 20 years of experience in long term care, she holds a Masters degree in Social Work from SUNY at Buffalo and a nursing home administrator certificate from UCONN. Helen is dedicated to serving the employees, residents, and families of the community with warmth and professionalism.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
90
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.8%
Residents per day (avg)
78
Occupancy rate
87.8%
Residents per day (avg)
78
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
53% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$14.8M
Loss
-$1.1M
Proprietary home
Corporation
Home revenue
$14,800,584.00
Loss
$-1,060,376.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.9M
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
Services
About this community
License Status
ActiveFacility Type
Chronic & Convalescent Nursing Home
License Date
March 5, 2018
License Expiration
March 31, 2026
Additional licensing details
License number:
2443
Room costs
Private Room (6 rooms)
$231
Semi-Private Room (42 rooms)
$211
Staffing
Key information about the people who lead and staff this community.
Languages Spoken by Staff
Languages:
Italian, Spanish
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
6 FTE
Licensed Practical Nurse
13 FTE
Nursing Assistant
31 FTE
Recreation
2 FTE
Social Services
2 FTE
Food Service Supervisor
2 FTE
Physical Therapy
2 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
8 FTE
Other Staff
11 FTE
Additional Policies & Features
Religious Services:
All Denominations
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
14 visits/inspections
11 routine inspections
Breakdown by inspection type
- 1 renewal/recertification inspection
- 2 licensing inspections
- 9 plans of correction
- 4 statements of deficiencies
Results
11 with issues
2 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:April 3, 2025
Inspection history
01-08-2025
Inspection Report
01-11-2022
Plan of Correction
01-17-2025
Plan of Correction
01-23-2023
Plan of Correction
01-28-2022
Inspection Report
01-28-2022
Plan of Correction
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-25-2025
Inspection Report
02-26-2025
Plan of Correction
03-06-2025
Inspection Report
03-11-2021
Statement of Deficiencies
03-28-2025
Inspection Report
04-03-2025
Inspection Report
05-09-2024
Inspection Report
05-13-2020
Plan of Correction
05-13-2022
Plan of Correction
05-13-2022
Statement of Deficiencies
05-20-2024
Inspection Report
07-27-2020
Statement of Deficiencies
08-03-2020
Statement of Deficiencies
08-20-2024
Inspection Report
09-30-2024
Inspection Report
10-21-2021
Plan of Correction
11-01-2021
Plan of Correction
Comparison Chart
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.Compare Nursing Homes around New Haven
Leeway
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
New Haven
60
No
-
23
KATZ, JAY
96.2%
$7,643,089.00
$3,576,451.00
46.8%
28.60
5/5
5.6490
4/5
5/5
3/5
-
The Willows
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Woodbridge
90
No
-
48
KC DERBY CT AL OPCO JV LLC
95.5%
$19,305,596.00
$5,259,662.00
27.2%
84.70
4/5
3.1965
4/5
3/5
4/5
-
Whispering Pines Rehabilitation and Nursing Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
East Haven
90
No
-
21
BARTOLOTTA, MICHAEL
87.8%
$14,613,504.00
$5,489,722.00
37.6%
77.70
3/5
3.8851
3/5
3/5
3/5
-
Mary Wade Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
New Haven
139
No
A+
84
ADAMS, BARBARA
88.8%
$20,692,640.00
$9,415,119.00
45.5%
90.00
3/5
4.6391
2/5
4/5
5/5
2
New Haven Center for Nursing & Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
New Haven
150
No
A+
45
-
76.2%
$14,523,260.00
$9,493,497.00
65.4%
125.30
2/5
3.8047
2/5
4/5
2/5
1
Places of interest near Whispering Pines Rehabilitation and Nursing Center
1.1 miles from city center
38 Talmadge Ave, East Haven, CT 06512
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
184
Total Staff
120
Employees
64
Contractors
31,554
Total Hours (Quarter)
44
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.2 | Yes |
| Licensed Practical Nurse | 27 | 8.3 | Yes |
| Certified Nursing Assistant | 110 | 8.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
6hs shift avg
Nursing Staff ⓘ
154 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
2 staff
7.4hs shift avg
Therapy Services ⓘ
18 staff
6.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2hs shift avg
Dietary Services ⓘ
3 staff
7.6hs shift avg
Other Services ⓘ
4 staff
6.7hs shift avg
Contractor Analysis
5.2%
of total hours from contractors
1,651 contractor hours this quarter
Certified Nursing Assistant: 52
Licensed Practical Nurse: 4
Registered Nurse: 5
Mental Health Service Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 58 | 52 | 110 | 16,767 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 23 | 4 | 27 | 6,855 | 91 | 100% | 8.3 |
| Registered Nurse | 11 | 5 | 16 | 2,253 | 91 | 100% | 8.2 |
| Dietitian | 3 | 0 | 3 | 1,026 | 91 | 100% | 7.6 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 959 | 75 | 82% | 7.1 |
| Physical Therapy Assistant | 6 | 0 | 6 | 522 | 72 | 79% | 6.3 |
| Administrator | 1 | 0 | 1 | 474 | 63 | 69% | 7.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 464 | 59 | 65% | 7.4 |
| Mental Health Service Worker | 1 | 1 | 2 | 462 | 45 | 49% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 460 | 60 | 66% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 447 | 64 | 70% | 7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 418 | 53 | 58% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 184 | 39 | 43% | 4.7 |
| Dental Services Staff | 2 | 0 | 2 | 125 | 19 | 21% | 6.3 |
| Qualified Social Worker | 1 | 0 | 1 | 47 | 24 | 26% | 2 |
| Medical Director | 0 | 1 | 1 | 37 | 22 | 24% | 1.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 31 | 5 | 5% | 6.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
Health Inspection History
Source: CMS Health Citations (Jan 2022 – Feb 2025)
9
Inspections
28
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.11
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
43% of total
Resident Rights
6
21% of total
Abuse, Neglect & Exploitation
2
7% of total
Pharmacy Services
2
7% of total
Infection Control
1
4% of total
Administration
1
4% of total
Citation Sources
Standard Inspections
17
Complaint Investigations
11
State Comparison (CT)
Citations
28
Connecticut average: 32
Critical Citations
0
Connecticut average: 0.3
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Feb 26, 2025 | D | Quality of Care | F0684 | Corrected |
| Jan 08, 2025 | D | Resident Rights | F0626 | Corrected |
| Nov 21, 2024 | D | Quality of Care | F0689 | Corrected |
| Nov 21, 2024 | D | Resident Rights | F0580 | Corrected |
| May 16, 2024 | C | Infection Control | F0880 | Corrected |
| May 16, 2024 | D | Pharmacy | F0758 | Corrected |
| May 16, 2024 | D | Pharmacy | F0761 | Corrected |
| May 16, 2024 | E | Quality of Care | F0687 | Corrected |
| May 16, 2024 | D | Quality of Care | F0690 | Corrected |
| May 16, 2024 | D | Quality of Care | F0692 | Corrected |
| May 16, 2024 | D | Quality of Care | F0695 | Corrected |
| May 16, 2024 | B | Care Planning | F0644 | Corrected |
| May 16, 2024 | D | Care Planning | F0656 | Corrected |
| May 16, 2024 | D | Resident Rights | F0580 | Corrected |
| Apr 03, 2024 | D | Quality of Care | F0690 | Corrected |
| Mar 14, 2024 | D | Administration | F0770 | Corrected |
| Mar 14, 2024 | D | Resident Rights | F0580 | Corrected |
| Nov 01, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Nov 01, 2023 | D | Quality of Care | F0684 | Corrected |
| Nov 01, 2023 | D | Quality of Care | F0689 | Corrected |
| Jan 23, 2023 | D | Quality of Care | F0690 | Corrected |
| Jan 28, 2022 | D | Abuse/Neglect | F0609 | Corrected |
| Jan 28, 2022 | E | Quality of Care | F0687 | Corrected |
| Jan 28, 2022 | D | Quality of Care | F0690 | Corrected |
| Jan 28, 2022 | B | Care Planning | F0645 | Corrected |
| Jan 28, 2022 | D | Care Planning | F0655 | Corrected |
| Jan 28, 2022 | D | Resident Rights | F0550 | Corrected |
| Jan 28, 2022 | D | Resident Rights | F0578 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
79
Total Residents
Medicare
9
(11.4%)
ⓘ
Medicaid
53
(67.1%)
ⓘ
Private Pay/Other
17
(21.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
9.3
Score
11% better than avg
Connecticut avg: 10.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
18.9
Score
10% better than avg
Connecticut avg: 21.1
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
12.2%
Lost Too Much Weight
6.8%
Urinary Tract Infection
1.8%
Depressive Symptoms
1.6%
Falls with Major Injury
7.5%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
17.8%
Walking Ability Worsened
17.4%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.0%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
99.4%
42% better than avg
Connecticut: 70.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1%
29% better than avg
Connecticut: 1.5%
Influenza Vaccine
93.2%
33% better than avg
Connecticut: 69.8%
Financial Trends
Historical financial and operational data for Whispering Pines Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
87.8%
↓ 4.4% since 2012
Net Income
-$1,060,376
↓ 2068.1% since 2012
Total Payroll
$7,163,061
↑ 35.3% since 2012
Profit Margin
-7.3%
↓ 1678.3% since 2012
Loading trend charts...
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Claim What’s Yours: Financial Aid for Connecticut Seniors
Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
- General: Age 65+, Connecticut resident, at risk of nursing home placement.
- Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
- Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
- CT Specifics: Two tiers (state and Medicaid); waitlists possible.
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
- General: Caregiver of senior with dementia, Connecticut resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- CT Specifics: Limited to dementia caregivers; capped funding.
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
- General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025): ~$41,000/year (individual, adjusted annually).
- Asset Limits: Not specified; focus is income-based.
- CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
- General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits: None since 2023 policy change.
- CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Connecticut Seniors
CHCPE
Connecticut Home Care Program for Elders
Requirements:
General:Age 65+, Connecticut resident, at risk of nursing home placement.
Income Limits:State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).- Asset Limits:$1,600 (state), $2,000 (Medicaid, individual).
CT Specifics:Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care
Statewide Respite Care Program
Requirements:
- General:Caregiver of senior with dementia, Connecticut resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- CT Specifics:Limited to dementia caregivers; capped funding.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program
Congregate Housing Services Program (CHSP)
Requirements:
- General:Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025):~$41,000/year (individual, adjusted annually).
- Asset Limits:Not specified; focus is income-based.
- CT Specifics:Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025):~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits:None since 2023 policy change.
- CT Specifics:Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025):~$1,983/month (125% FPL, individual).
- Asset Limits:Not specified; income-focused.
- CT Specifics:Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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