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Willard Care Center
Nursing Home, Hospice Care & Skilled Nursing · Willard, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Willard Care Center

Nursing Home, Hospice Care & Skilled Nursing · Willard, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
400 West Walnut Ln, Willard, MO 65781-9432 View map Calculator: See prices in your area
Willard Care Center accepts Medicare and Medicaid.
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Willard Care Center accepts Medicare and Medicaid.

Overview of Willard Care Center

Willard Care Center is a nursing home located in Willard, Missouri. The 66-bed facility is operated by N & R Of Willard, LLC under the ownership of Joshua Groce, with Denna Henderson serving as administrator. Medicare and Medicaid are accepted, giving families multiple options to cover care costs. The home currently operates at 88% occupancy. Residents stay an average of 43 days, including those receiving short-term rehabilitation and who need ongoing skilled nursing care.

Residents receive an average of 4 hours and 48 minutes of nursing care each day. Registered nurses, licensed nurses, and nursing aides provide hands-on support across all shifts. There’s a doctor on staff, and 24-hour staffing ensures medical and nursing care are available all day and night. For residents recovering after surgery or a hospital stay, this level of clinical support can be an important part of the recovery process.

The home focuses on rehabilitation services, supported by amenities including professional medical care and on-site therapy facilities. The facility is the only nursing home in its immediate area to offer free CNA and CMT training classes. This can be valuable for residents and families interested in healthcare training.

Residents also have access to complete dining services with various nutritious meals and snacks tailored to their preferences. Beyond clinical care, the center offers resident transportation and bill-payment assistance, practical features that make it easier for families managing multiple touchpoints.

The facility’s location on West Walnut Lane is in a somewhat walkable area. A few nearby services are reachable on foot, but most trips will require a car. The neighborhood setting suits families who visit regularly and want easy driving access.

Over the past 8 years, inspections conducted by the Missouri Department of Health and Senior Services have centered on communication and documentation practices, including how facility staff handles notification of health changes and medication tracking. Families touring the home should ask how these processes are managed daily.

Facility Direct Line (417) 742-3593
Facility Direct Line (417) 742-3593

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 20.8% Above MO avg. ▲ 20.8% Above MO avg.MO average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 44.2% Above MO avg. ▲ 44.2% Above MO avg.MO average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 8.6% Below MO avg. ▼ 8.6% Below MO avg.MO average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 62.4% Below MO avg. ▼ 62.4% Below MO avg.MO average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Missouri averages

Rank #180 / 268Nurse hours — State benchmarkedThis home is ranked 180th out of 268 homes we track in Missouri for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 268 Missouri facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 180th out of 268 homes we track in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 20m

11% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
33m
+19% State avg: 28m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
17m
−59% State avg: 41m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 30m
+8% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 34m
−16% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
−96% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
23m
+15% State avg: 20m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +19% above Missouri average

Capacity and availability

Residents per day
58
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
43 days
Bed community size
66-bed community Rank #317 / 450Bed count — State benchmarkedThis home is ranked 317th out of 450 homes we track in Missouri for bed count. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation Rank #69 / 226Years in operation — State benchmarkedThis home is ranked 69th out of 226 homes we track in Missouri for years in operation. Shows how long this facility has been in operation compared to other Missouri facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 47 / 100 Rank #274 / 545Walk Score — State benchmarkedThis home is ranked 274th out of 545 homes we track in Missouri for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Missouri facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
88%
Rank #49 / 407Occupancy rate — State benchmarkedThis home is ranked 49th out of 407 homes we track in Missouri for occupancy. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Missouri average: 66.6%
Occupied beds
58 / 66
Average occupied beds in Missouri homes 72 beds

License Details

Facility TypeSkilled Nursing Facility
StatusActive
IssuanceMarch 2, 2026
ExpirationMarch 1, 2028
CountyGreene
License Number053426
CMS Certification Number265455
Certification TypeMedicare / Medicaid

Ownership & Operating Entity

Willard Care Center is legally operated by N & R Of Willard, LLC, and administered by Denna Henderson.

Corporate EntityN & R OF WILLARD, LLC
Owner NameN & R Of Willard, LLC

Type Of Units

Skilled Nursing Facility
66 units
Total beds
66 units

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Memory & Specialized Care

1 service
Dedicated Alzheimer's Unit

Additional Services

5 services
Skilled Nursing Care
Physical And Occupational Therapies
Dietitians
Behavioral And Alzheimer’s Care
Hospice

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Dining
Specific ProgramsResident Transportation

Contact Willard Care Center

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 55 deficiencies 16 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average
Overall vs. MO average 0 Worse No metrics in this bucket. 2 Better Metrics better than Missouri average:
• Total deficiencies (14% below)
• Deficiencies per inspection (36% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5564 This facility has 14% fewer total deficiencies than a typical Missouri nursing home (55 vs. MO avg 64).↓ 14% better
Deficiencies per inspection Info Average deficiencies per inspection. 3.45.3 This facility has 36% fewer deficiencies per inspection than a typical Missouri nursing home (3.4 vs. MO avg 5.3).↓ 36% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1612 This facility has had 33% more total inspections than the Missouri average (16 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2019 · 7 years of data
Total health inspections 7

State average 6.6

Last Health inspection on Nov 2025

Total health citations
21 Rank #76 / 274Health citations — State benchmarkedThis home is ranked 76th out of 274 homes we track in Missouri for health citations. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 274 MO facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 36.5

Citations per inspection
3 Rank #23 / 274Citations per inspection — State benchmarkedThis home is ranked 23rd out of 274 homes we track in Missouri for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 274 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 5.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 21 citations resulted from standard inspections; and 12 of 21 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than State average

State average: 0.7

Serious health citations
0
100% better than State average

State average: 1

0 critical citations State average: 0.7
0 serious citations State average: 1
21 moderate citations State average: 33.6
0 minor citations State average: 1.2
Citations history (last 7 years)
Resident Rights moderate citation Nov 14, 2025
Corrected
Pharmacy moderate citation Oct 31, 2025
Corrected
Abuse/Neglect moderate citation Mar 26, 2025
Corrected
Abuse/Neglect moderate citation Mar 26, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 83
Employees 70
Contractors 13
Staff to resident ratio 20.75 : 1
1125% more staff per resident than Missouri average
Missouri average ratio: 1.69 : 1 Missouri average ratio: 1.69 : 1See full Missouri ranking
Avg staff/day 27
Average shift 7.2 hours
11% worse than Missouri average
Missouri average: 8.1 hours Missouri average shift: 8.1 hoursSee full Missouri ranking
Total staff hours (quarter) 17,795

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 6 LPN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 27 CNA Staff are full-time employees. No contractors work on this role. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4%

710 contractor hours this quarter

Respiratory Therapy Technician: 3 Speech Language Pathologist: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Clinical Nurse Specialist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant270277,77292100%8
Nurse Aide in Training220222,5879199%6.7
Medication Aide/Technician5051,8629199%8.3
Registered Nurse6061,72492100%8.6
Licensed Practical Nurse6061,1968289%9.1
Administrator1015716571%8.8
Nurse Practitioner1014776267%7.7
RN Director of Nursing1014496065%7.5
Dietitian1014466571%6.9
Qualified Social Worker0221616368%2.5
Physical Therapy Aide0111605964%2.7
Speech Language Pathologist0221325762%2.3
Physical Therapy Assistant0221276065%2.1
Occupational Therapy Aide0114367%7.2
Respiratory Therapy Technician033382527%1.5
Clinical Nurse Specialist0113144%7.8
Occupational Therapy Assistant0111844%4.5
27 Certified Nursing Assistant
% of Days 100%
22 Nurse Aide in Training
% of Days 99%
5 Medication Aide/Technician
% of Days 99%
6 Registered Nurse
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.3
31% worse than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.7
37% worse than Missouri average

Missouri average: 19.5

Long-stay resident measures
Significantly below average Missouri avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.3%
In line with Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 33.6%
63% worse than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.1%
44% worse than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.3%
69% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
30% worse than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 8.9%
225% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.8%
77% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.4%
89% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.3%
6% worse than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
14% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than Missouri average

Missouri average: 90.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.2%
37% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 10.8%
388% worse than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.5%
38% better than Missouri average

Missouri average: 63.5%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 3 years

Medicaid

83% of new residents, often for long-term daily care.

Typical stay 8 days

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 4
Medicaid
2
50% of residents
Private pay or other
2
50% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$479.9K
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$496.9K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$479.9K
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$496.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$59.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$238.5K 49.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$738.2K
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$976.7K
How we calculate these figures

This home is administered by Denna Henderson.

This home is owned by Joshua Groce

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 265455

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (83% of admissions), and a typical Medicaid stay runs around 8 days.

Admissions
6 total

Coverage residents most often arrive under.

Medicare 17%
Medicaid 83%
Discharges
44 total

Coverage residents most often leave under.

Medicare 5%
Private pay 36%
Medicaid 59%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Willard Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Willard's city center to Willard Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Willard Care Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Laclede Groves ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
St. Louis
251
Facility 251
MO AVG 96
Rank #3 / 450
40.9%
Facility 40.9%
MO AVG 66.5%
Rank #365 / 407
-39%
5.27
Facility 5.27
MO AVG 3.74
Rank #20 / 268
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +48%+41%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
9
Facility 9
MO AVG 36.5
Rank #10 / 274
4.5
Facility 4.5
MO AVG 5.7
Rank #99 / 274
-103-
35
Facility 35
MO AVG 46
Rank #353 / 545
John Komlos
$24.9MFiscal year ending 12/2023
Facility $24.9MFiscal year ending 12/2023
MO AVG $7.4M
Rank #3 / 251
$27.4MFiscal year ending 12/2023
Facility $27.4MFiscal year ending 12/2023
MO AVG $3.9M
Rank #2 / 251
109.9%Fiscal year ending 12/2023
Facility 109.9%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #1 / 251
265600
Linden Woods Village ★ ★ ★ ★ ★
NH
AL
IL
SNF
Gladstone
40
Facility 40
MO AVG 96
Rank #415 / 450
85.0%
Facility 85.0%
MO AVG 66.5%
Rank #73 / 407
+28%
4.20
Facility 4.20
MO AVG 3.74
Rank #65 / 268
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +31%+12%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
12
Facility 12
MO AVG 36.5
Rank #27 / 274
4.0
Facility 4.0
MO AVG 5.7
Rank #71 / 274
-34-
53
Facility 53
MO AVG 46
Rank #216 / 545
Amanda Fizer
$8.5MFiscal year ending 12/2023
Facility $8.5MFiscal year ending 12/2023
MO AVG $7.4M
Rank #67 / 251
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
MO AVG $3.9M
Rank #93 / 251
44.8%Fiscal year ending 12/2023
Facility 44.8%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #207 / 251
265855
St. Clair Nursing Center ★ ★ ★ ★ ★
NH
HOS
MC
SNF
St Clair
79
Facility 79
MO AVG 96
Rank #273 / 450
73.4%
Facility 73.4%
MO AVG 66.5%
Rank #159 / 407
+10%
3.81
Facility 3.81
MO AVG 3.74
Rank #116 / 268
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -19%+2%
$12.7k
Facility $12.7k
MO AVG $76.9k
Rank #170 / 276
7
Facility 7
MO AVG 36.5
Rank #6 / 274
2.3
Facility 2.3
MO AVG 5.7
Rank #10 / 274
-58A+
48
Facility 48
MO AVG 46
Rank #261 / 545
St. Clair Nursing LLC
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
MO AVG $7.4M
Rank #125 / 251
$3.1MFiscal year ending 12/2023
Facility $3.1MFiscal year ending 12/2023
MO AVG $3.9M
Rank #131 / 251
55.5%Fiscal year ending 12/2023
Facility 55.5%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #105 / 251
265495
Farmington Presbyterian Manor ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Farmington
90
Facility 90
MO AVG 96
Rank #225 / 450
74.4%
Facility 74.4%
MO AVG 66.5%
Rank #147 / 407
+12%
4.33
Facility 4.33
MO AVG 3.74
Rank #59 / 268
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ +49%+16%
$12.6k
Facility $12.6k
MO AVG $76.9k
Rank #169 / 276
9
Facility 9
MO AVG 36.5
Rank #10 / 274
2.3
Facility 2.3
MO AVG 5.7
Rank #10 / 274
167A+
66
Facility 66
MO AVG 46
Rank #113 / 545
Jane Hull
$8.7MFiscal year ending 06/2024
Facility $8.7MFiscal year ending 06/2024
MO AVG $7.4M
Rank #65 / 251
$4.7MFiscal year ending 06/2024
Facility $4.7MFiscal year ending 06/2024
MO AVG $3.9M
Rank #61 / 251
53.6%Fiscal year ending 06/2024
Facility 53.6%Fiscal year ending 06/2024
MO AVG 54.9%
Rank #128 / 251
265583
Willard Care Center ★ ★ ★ ☆ ☆
NH
HOS
SNF
Willard
66
Facility 66
MO AVG 96
Rank #317 / 450
87.9%
Facility 87.9%
MO AVG 66.5%
Rank #49 / 407
+32%
3.33
Facility 3.33
MO AVG 3.74
Rank #180 / 268
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ -6%-11%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
21
Facility 21
MO AVG 36.5
Rank #76 / 274
3.0
Facility 3.0
MO AVG 5.7
Rank #23 / 274
-58A+
47
Facility 47
MO AVG 46
Rank #274 / 545
Joshua Groce$479.9k*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$238.5k*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.49.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.265455
Nursing Home Explorer

Frequently Asked Questions about Willard Care Center

Who is the owner of Willard Care Center?

Willard Care Center is legally operated by N & R Of Willard, LLC, and administered by Denna Henderson.

Is Willard Care Center in a walkable area?

Willard Care Center has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Willard Care Center?

According to MO state health department records, Willard Care Center's license number is 053426.

When does Willard Care Center's license expire?

According to MO state health department records, Willard Care Center's license expires on March 1, 2028.

What is the occupancy rate at Willard Care Center?

Willard Care Center's occupancy is 88%.

How long has Willard Care Center been in business?

Willard Care Center has been operating for approximately 12 years, based on available licensing and registration records.

Are pets allowed at Willard Care Center?

No, Willard Care Center has a no-pet policy.

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