Show Inspection Reports
Total health inspections
4
Utah average 3.5
Last Health inspection on Nov 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Salt Lake City
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
William E. Christoffersen Salt Lake Veterans Home
Nursing Home in Salt Lake City
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
William E. Christoffersen Salt Lake Veterans Home
Salt Lake Veterans Home, operated by Avalon Healthcare is a sanctuary where health is held in the highest regard and excellence is the standard. With a comprehensive range of services that cater to the diverse needs of each individual, including specialized memory care, respite care for caregivers, diabetes management, IV services, COPD care, orthopedic care, short-term rehabilitation, long-term care, and more, veterans can rest assured knowing that their unique needs are met with the utmost professionalism and compassion.
The facility also offers recreational, cultural, and social activities that promote camaraderie and enjoyment. From group outings and entertainment to educational programs and social gatherings, there’s always something to look forward to, fostering a sense of belonging and purpose. The facility embodies a deep reverence for their service, providing top-notch care tailored to their unique needs while fostering a supportive and meaningful community of fellow veterans.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
81
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
92.1%
Residents per day (avg)
75
Occupancy rate
92.1%
Residents per day (avg)
75
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
6% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
93% of new residents, often for short stays.
Typical stay
10 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Governmental community
Operated by city authorities.
Home revenue
$15.6M
Surplus of revenue
$1.4M
Governmental community
Operated by city authorities.
Home revenue
$15,635,975.00
Surplus of revenue
$1,378,604.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
81-bed community
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeNursing Care Facility
StatusActive
IssuanceSeptember 11, 1999
ExpirationSeptember 30, 2026
CountySalt Lake
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
4 visits/inspections
1 routine inspections
Results
4 with issues
0 without issues
Latest inspection
Date
November 12, 2025
Other22 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Utah average: 14 deficiencies
Health Inspection History
Inspections
Total health citations
22
Utah average 27.7
Citations per inspection
5.5
Utah average 7.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 22 citations resulted from standard inspections; and 1 of 22 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Utah averageUtah average: 0.7
Serious Health citations
1
1
60% better than Utah averageUtah average: 2.5
0 critical citations
1 serious citation
21 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition serious citation
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 12, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 12, 2025
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 28, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 28, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 28, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 28, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 28, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 28, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Salt Lake City The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
Filter by care type
William E. Christoffersen Salt Lake Veterans Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Salt Lake City (University)
81
92.1%
+31%
4.86
+31%
0
22
5.5
1
75
-
39
Avalon Va Management Llc
$15.6M
$5.8M
37.4%
465150
City Creek Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Salt Lake City (East Central)
80
70.8%
+1%
3.79
+2%
0
18
6.0
2
67
-
75
Avenues Healthcare, Inc.
$7.5M
$3.9M
52.3%
465072
Holladay Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Salt Lake City
105
80.0%
+14%
3.48
-6%
0
25
8.3
0
81
A+
-
Olympus Health, Inc.
$11.9M
$5.8M
48.9%
465109
First Step House – Stratford Apartments (RS)
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Salt Lake City
46
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Friends of Switchpoint, Inc DBA Switchpoint Canyon Rim
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Salt Lake City
43
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Places of interest near William E. Christoffersen Salt Lake Veterans Home
2.7 miles from city center — 0.28 miles to nearest hospital (George E. Wahlen Department of Veterans Affairs Medical Center)
700 Foothill Dr, Salt Lake City, UT 84113
Calculate Travel Distance to William E. Christoffersen Salt Lake Veterans Home
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
157
Employees
103
Contractors
54
Staff to resident ratio
2.12:1
0% compared with Utah averageUtah average ratio: 2.12:1
Avg staff/day
47
Average shift
8.1 hours
0% compared with Utah averageUtah average: 7.9 hours
Total staff hours (quarter)
34,769
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
87
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
11.5%
3,994 contractor hours this quarter
Certified Nursing Assistant: 27
Registered Nurse: 11
Licensed Practical Nurse: 5
Physical Therapy Assistant: 3
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Occupational Therapy Assistant: 2
Qualified Social Worker: 2
Staff by category
| Certified Nursing Assistant | 60 | 27 | 87 | 16,581 | 91 | 100% | 7.6 |
| Registered Nurse | 21 | 11 | 32 | 6,678 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 3,389 | 91 | 100% | 9.9 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,239 | 72 | 79% | 8.3 |
| Licensed Practical Nurse | 4 | 5 | 9 | 1,524 | 75 | 82% | 10.4 |
| Qualified Social Worker | 0 | 2 | 2 | 797 | 68 | 75% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 493 | 63 | 69% | 7.8 |
| Administrator | 2 | 0 | 2 | 491 | 61 | 67% | 7.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 480 | 73 | 80% | 6.1 |
| RN Director of Nursing | 1 | 0 | 1 | 448 | 60 | 66% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 425 | 63 | 69% | 6.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 412 | 60 | 66% | 6.9 |
| Dietitian | 1 | 0 | 1 | 282 | 37 | 41% | 7.6 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 35 | 25 | 27% | 1.3 |
87 Certified Nursing Assistant
% of Days
100%
32 Registered Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
100%
5 Other Dietary Services Staff
% of Days
79%
9 Licensed Practical Nurse
% of Days
82%
2 Qualified Social Worker
% of Days
75%
1 Nurse Practitioner
% of Days
69%
1 Mental Health Service Worker
% of Days
69%
2 Administrator
% of Days
67%
3 Physical Therapy Assistant
% of Days
80%
1 RN Director of Nursing
% of Days
66%
2 Speech Language Pathologist
% of Days
69%
2 Respiratory Therapy Technician
% of Days
66%
1 Dietitian
% of Days
41%
2 Occupational Therapy Assistant
% of Days
27%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
74 residents
Residents by payment source
Medicare
2 residents (2.7%)
Medicaid
2 residents (2.7%)
Private pay or other
70 residents (94.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
16% worse than Utah averageUtah average: 9.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
23% worse than Utah averageUtah average: 20.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
32% worse than Utah averageUtah average: 15.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.3%
Percent of long-stay residents whose ability to move independently worsened
25.3%
19% worse than Utah averageUtah average: 21.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.9%
21% worse than Utah averageUtah average: 23.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
15% worse than Utah averageUtah average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.8%
Percent of long-stay high risk residents with pressure ulcers
2.8%
34% better than Utah averageUtah average: 4.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.4%
Percent of long-stay residents with a urinary tract infection
3.4%
65% worse than Utah averageUtah average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.3%
Percent of long-stay residents who lose too much weight
2.3%
44% better than Utah averageUtah average: 4.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
72% better than Utah averageUtah average: 16.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.2%
Percent of long-stay residents who received an antipsychotic medication
12.2%
9% better than Utah averageUtah average: 13.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Utah averageUtah average: 97.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Utah averageUtah average: 98.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.13
Number of hospitalizations per 1,000 long-stay resident days.
0.13
89% better than Utah averageUtah average: 1.19
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
100% better than Utah averageUtah average: 1.50
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
8% better than Utah averageUtah average: 92.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
259% worse than Utah averageUtah average: 1.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
10% better than Utah averageUtah average: 91.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for William E. Christoffersen Salt Lake Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
92.1%
↓ 0.1pp vs 2023
Net Income
$1,378,604
↑ ~$900K vs 2023
Total Payroll
$8,116,222
↑ ~$533K vs 2023
Profit Margin
8.8%
↑ 5.5pp vs 2023
Loading trend charts...
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