Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
135
113 employees · 22 contractors · 47 on an average day William E. Christoffersen Salt Lake Veterans Home
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Salt Lake City, UT
ALM Inspection Grade
A+
ALM's inspection grade is 97 / 100, an A+ — 15 points above the Utah average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 97 / 100, an A+ — 15 points above the Utah average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
William E. Christoffersen Salt Lake Veterans Home
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Salt Lake City, UT
ALM Inspection Grade
A+
ALM's inspection grade is 97 / 100, an A+ — 15 points above the Utah average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 97 / 100, an A+ — 15 points above the Utah average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
William E. Christoffersen Salt Lake Veterans Home accepts Medicare, Medicaid, and private pay.
Overview of William E. Christoffersen Salt Lake Veterans Home
William E. Christoffersen Salt Lake Veterans Home is a nursing home in Salt Lake City, Utah, offering skilled nursing, memory care, and respite care. Skilled nursing provides licensed nursing care, memory care offers supervision in a secured setting, and respite care gives a family a short stay option when their usual caregiver needs time to recover or travel. The combination may suit a family seeking short term support or a resident who needs supervised nursing care.
The home has 81 beds and is operated by Avalon Health Care. Total nurse staffing is 5 hours and 46 minutes per resident per day, representing the daily hands on nursing time assigned to each resident. Medicare, Medicaid, and private pay are accepted, giving families public benefit and direct payment options for covered care.
Rehabilitation services and short term rehabilitation are available for residents whose care includes recovery after an illness or injury. Cultural activities, religious services, and the Heart’s Desire signature program provide organized offerings within the community, and a doctor is on staff.
A Walk Score of 39 describes a car dependent setting. Most errands require a car or a ride for a resident who no longer drives.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 4th out of 68 nursing homes we track in Utah for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 46m
This nursing home is ranked 4th out of 68 nursing homes we track in Utah for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 46mStandout metric: Registered nurse (RN) is +52% above Utah average
1 of 6 metrics below Utah average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 30 total: 21 of the facility's own employees and 9 agency contractors.
30 staff · 9-hour shifts
1h 48m
↑ 52% · UT 1h 11mThis facility: 1h 48m per resident per day, 52% above the Utah average of 1h 11m (among Utah facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 30 total: 21 of the facility's own employees and 9 agency contractors.
30 staff · 9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 6 total: 4 of the facility's own employees and 2 agency contractors.
6 staff · 10.6-hour shifts
36m
↑ 18% · UT 30mThis facility: 36m per resident per day, 18% above the Utah average of 30m (among Utah facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 6 total: 4 of the facility's own employees and 2 agency contractors.
6 staff · 10.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 64 total: 63 of the facility's own employees and 1 agency contractor.
64 staff · 7.7-hour shifts
3h 22m
↑ 42% · UT 2h 22mThis facility: 3h 22m per resident per day, 42% above the Utah average of 2h 22m (among Utah facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 64 total: 63 of the facility's own employees and 1 agency contractor.
64 staff · 7.7-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 54% · UT 7mThis facility: 3m per resident per day, 54% below the Utah average of 7m (among Utah facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
5h 9m
↑ 47% · UT 3h 31mThis facility: 5h 9m per resident per day, 47% above the Utah average of 3h 31m (among Utah facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
1h 12m
↑ 45% · UT 50mThis facility: 1h 12m per resident per day, 45% above the Utah average of 50m (among Utah facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
135
113 employees · 22 contractors · 47 on an average day
135 total staff / 71 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.90 : 1
↓ 6% · UT 2.03This facility: 1.90 staff per resident, 6% below the Utah average of 2.03 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
135 staff ÷ 71 residents
See full Utah ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.1 h
↑ 3% · UT 7.9 hThis facility: 8.1 h, 3% above the Utah average of 7.9 h (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
34,935 staff hours this quarter
See full Utah ranking →92.9% of staff hours were worked by the facility's own employees
Utah average: 94.4% · Contractors this quarter: Registered Nurse (9), Physical Therapy Assistant (3), Speech Language Pathologist (2), Occupational Therapy Assistant (2), Licensed Practical Nurse (2), Qualified Social Worker (2), Certified Nursing Assistant (1), Respiratory Therapy Technician (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
81
Rank #43 / 72Bed count — State benchmarked This nursing home is ranked 43rd out of 72 nursing homes we track in Utah for bed count. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
81
Rank #43 / 72Bed count — State benchmarked This nursing home is ranked 43rd out of 72 nursing homes we track in Utah for bed count. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #47 / 63Years in operation — State benchmarked This nursing home is ranked 47th out of 63 nursing homes we track in Utah for years in operation. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #47 / 63Years in operation — State benchmarked This nursing home is ranked 47th out of 63 nursing homes we track in Utah for years in operation. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
27
years
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #56 / 81Walk Score — State benchmarked This nursing home is ranked 56th out of 81 nursing homes we track in Utah for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Utah facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #56 / 81Walk Score — State benchmarked This nursing home is ranked 56th out of 81 nursing homes we track in Utah for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Utah facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
39
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #11 / 58Occupancy rate — State benchmarked This nursing home is ranked 11th out of 58 nursing homes we track in Utah for occupancy. Shows this facility's occupancy rate versus the Utah average, with its Statewide rank out of 58. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #11 / 58Occupancy rate — State benchmarked This nursing home is ranked 11th out of 58 nursing homes we track in Utah for occupancy. Shows this facility's occupancy rate versus the Utah average, with its Statewide rank out of 58. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
90.7%
This home usually has limited availability
Higher than the Utah average: 71.4%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
173
days
About This Community
Facility TypeNursing Care Facility
IssuanceSeptember 11, 1999
CountySalt Lake
Resident Council
CNA Training Program
Short-Term Rehab
Post-Acute Rehabilitation
Post-Stroke Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy
Doctor on Staff
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Orthopedic CareMedical care for bone, joint, muscle, and connective-tissue problems, including injuries, arthritis, and mobility concerns. It may involve orthopedic specialists or treatment plans.
Diabetes Management
IV Therapy
COPD Care
Pain Management
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Pets not allowed
Minimum Age65+
Volunteer Program
Religious AffiliationYes
CMS Health Inspection History
ALM Inspection Grade
97 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
15 points above the Utah average for CMS-certified facilities (82/100)
Category breakdown
Citations
Strong
42 severity-weighted points (12 deficiencies) · 2× lower than the typical CMS-certified UT facility (median: 75)
Enforcement
Typical
1 enforcement action · about the same as the typical CMS-certified UT facility (median: 1) · $8,278 in fines
Persistence
Strong
20 days to fix issues · much faster than the typical CMS-certified UT facility (median: 41)
Total health inspections
4
↑ 18% · UT 3.4This facility: 4, 18% above the Utah average of 3.4 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
12
Rank #8 / 73Health citations — State benchmarked This nursing home is ranked 8th out of 73 nursing homes we track in Utah for health citations. Shows this facility's total health deficiency citations benchmarked to the Utah State average, with a ranking across all 73 UT facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 56% · UT 27.3This facility: 12, 56% below the Utah average of 27.3 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3
Rank #3 / 73Citations per inspection — State benchmarked This nursing home is ranked 3rd out of 73 nursing homes we track in Utah for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Utah mean across 73 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 62% · UT 7.83This facility: 3, 62% below the Utah average of 7.83 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
12 of 12 citations corrected
Critical
J–L
0
↓ 100% · UT 0.6This facility: 0, 100% below the Utah average of 0.6 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
↓ 62% · UT 2.6This facility: 1, 62% below the Utah average of 2.6 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
11
↓ 54% · UT 24This facility: 11, 54% below the Utah average of 24 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · UT 0.1This facility: 0, 100% below the Utah average of 0.1 (among Utah facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Mar 19, 2026 · 3 citations, all corrected
Most cited category: Nutrition & Dietary, 4 of 12 citations · 5 categories in total
Citations history
Most recent first
Mar 19, 2026
3 citations
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nov 12, 2025
1 citation
Nutrition serious citation
Corrected
Corrected
Feb 28, 2024
5 citations
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jun 09, 2022
3 citations
Administration moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Top deficiency categories
Share of 12 citations
Nutrition & Dietary
4 deficiencies (33%)
Resident Rights
3 deficiencies (25%)
Administration
3 deficiencies (25%)
Infection Control
1 deficiency (8%)
Quality of Life & Care
1 deficiency (8%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: Nov 12, 2025 · $8,278 civil money penalty
Nov 12, 2025 · $8,278 civil money penalty
Total fines
$8,278
↓ 81% · UT $44KThis facility: $8,278, 81% below the Utah average of $43,577. Average among the 51 Utah facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #38 / 74Federal fines — State benchmarked This nursing home is ranked 38th out of 74 nursing homes we track in Utah for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Utah average among facilities with fines, and where it ranks among 74 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 38% · UT 1.61This facility: 1, 38% below the Utah average of 1.61. Average among the 51 Utah facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
UT avg 0.29Utah average: 0.29. Average among the 51 Utah facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Nov 12, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,278
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,278Fine amount comparison
This facility
$8,278
Utah average
$43,577
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Utah and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Utah average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 25% · UT 4.0This facility: 5.0, 25% above the UT average of 4.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.4
Score · lower is better
↓ 11% · UT 7.1This facility: 6.4, 11% below the UT average of 7.1 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
16.8
Score · lower is better
↑ 4% · UT 16.0This facility: 16.8, 4% above the UT average of 16.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 6 better, 5 worse, 2 near UT average
3 short-stay measures: 2 better, 1 without a benchmark
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
12.7%
↑ 13% · UT 11.3This facility: 12.7, 13% above the UT average of 11.3 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
12.7%
↑ 13% · UT 11.3This facility: 12.7, 13% above the UT average of 11.3 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
9.5%
↓ 37% · UT 15.1This facility: 9.5, 37% below the UT average of 15.1 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
9.5%
↓ 37% · UT 15.1This facility: 9.5, 37% below the UT average of 15.1 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.1%
↑ 30% · UT 21.5This facility: 28.1, 30% above the UT average of 21.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.1%
↑ 30% · UT 21.5This facility: 28.1, 30% above the UT average of 21.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.8%
↑ 56% · UT 1.8This facility: 2.8, 56% above the UT average of 1.8 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.8%
↑ 56% · UT 1.8This facility: 2.8, 56% above the UT average of 1.8 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
↑ 55% · UT 2.5This facility: 3.9, 55% above the UT average of 2.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
↑ 55% · UT 2.5This facility: 3.9, 55% above the UT average of 2.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
1.6%
↓ 59% · UT 3.9This facility: 1.6, 59% below the UT average of 3.9 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
1.6%
↓ 59% · UT 3.9This facility: 1.6, 59% below the UT average of 3.9 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
4.2%
↑ 26% · UT 3.4This facility: 4.2, 26% above the UT average of 3.4 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
4.2%
↑ 26% · UT 3.4This facility: 4.2, 26% above the UT average of 3.4 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
7.8%
↓ 53% · UT 16.5This facility: 7.8, 53% below the UT average of 16.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
7.8%
↓ 53% · UT 16.5This facility: 7.8, 53% below the UT average of 16.5 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
4.4%
↓ 69% · UT 14.2This facility: 4.4, 69% below the UT average of 14.2 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
4.4%
↓ 69% · UT 14.2This facility: 4.4, 69% below the UT average of 14.2 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 3% · UT 97.4This facility: 100.0, 3% above the UT average of 97.4 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 3% · UT 97.4This facility: 100.0, 3% above the UT average of 97.4 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · UT 98.0This facility: 100.0, 2% above the UT average of 98.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · UT 98.0This facility: 100.0, 2% above the UT average of 98.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.13
↓ 89% · UT 1.19This facility: 0.13, 89% below the UT average of 1.19 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
0.13
↓ 89% · UT 1.19This facility: 0.13, 89% below the UT average of 1.19 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
↓ 100% · UT 1.50This facility: 0.00, 100% below the UT average of 1.50 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
↓ 100% · UT 1.50This facility: 0.00, 100% below the UT average of 1.50 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
5.2%
Percent of short-stay residents who newly received an antipsychotic medication
5.2%
Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 7% · UT 93.8This facility: 100.0, 7% above the UT average of 93.8 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 7% · UT 93.8This facility: 100.0, 7% above the UT average of 93.8 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 10% · UT 91.0This facility: 100.0, 10% above the UT average of 91.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 10% · UT 91.0This facility: 100.0, 10% above the UT average of 91.0 (among UT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
William E. Christoffersen Salt Lake Veterans Home’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 70 Utah nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Jun 2025
Is it financially stable?
Profitable on care
9.1% operating margin
−1.7 pts vs prior year
Positive margin in 7 of the last 8 reported years. Net income $1.4M after other income.
Does it invest in staff?
Spends more on payroll than most Utah homes
55.8% payroll share of revenue
UT average 51.2%Rank #21 / 68Payroll % of net patient revenue — State benchmarked This nursing home is ranked 21st out of 68 nursing homes we track in Utah for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Utah average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.4M while revenue rose $0.2M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with Utah homes.
Revenue & profit
Profitable on care
| Metric | FY 2025 | vs prior year | Trend 2017 → 2025Trend | UT median | Compared with UT homesRank in UT | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $13.0M | +$0.2M | Trend 20172025 | UT median $8.1M | Rank in UT Rank #17 / 70Net patient revenue — State benchmarked This nursing home is ranked 17th out of 70 nursing homes we track in Utah for net patient revenue. Shows this facility's net patient revenue compared to the Utah average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 77% of homes | Above UT median Higher net patient revenue than 77% of UT homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $11.8M | +$0.4M | Trend 20172025 | UT median — | Rank in UT Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $1.2M | −$0.2M | Trend 20172025 | UT median — | Rank in UT Not ranked | Profit, shrinking Resident care made money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 9.1% | −1.7 pts | Trend 20172025 | UT median — | Rank in UT Not ranked | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.2M | — | Trend — | UT median — | Rank in UT Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $1.4M | +$0.0M | Trend — | UT median — | Rank in UT Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Utah homes
| Metric | FY 2025 | vs prior year | Trend 2017 → 2025Trend | UT median | Compared with UT homesRank in UT | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.3M | +$0.4M | Trend 20172025 | UT median $4.2M | Rank in UT Rank #12 / 70Payroll costs — State benchmarked This nursing home is ranked 12th out of 70 nursing homes we track in Utah for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Utah average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 84% of homes | Above UT median Higher payroll than 84% of UT homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 55.8% | +1.9 pts | Trend 20172025 | UT median 49.6% | Rank in UT Rank #21 / 68Payroll % of net patient revenue — State benchmarked This nursing home is ranked 21st out of 68 nursing homes we track in Utah for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Utah average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Utah that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 70% of homes | 4.6 pts over UT average The UT average is 51.2% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2025 2 charts · UT benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Utah payroll average.
% of net patient revenue
Payroll share Operating margin UT payroll average No report
Year-by-year data, 2017–2025 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021no report | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $7.2M | $7.8M | $8.5M | $8.5M | $9.8M | $11.2M | $12.8M | $13.0M | |
| Operating expenses | $7.0M | $7.3M | $7.8M | $8.3M | $9.9M | $10.7M | $11.4M | $11.8M | |
| Net patient income | $0.3M | $0.5M | $0.7M | $0.1M | −$0.1M | $0.5M | $1.4M | $1.2M | |
| Operating margin | 3.5% | 6.6% | 8.5% | 1.7% | −1.0% | 4.1% | 10.8% | 9.1% | |
| Net income | $0.3M | $0.5M | $0.7M | $0.7M | $0.4M | $0.5M | $1.4M | $1.4M | |
| Payroll costs | $4.3M | $4.5M | $4.5M | $4.9M | $4.7M | $5.4M | $6.9M | $7.3M | |
| Payroll share of revenue | 59.0% | 57.5% | 53.4% | 57.9% | 48.3% | 48.3% | 53.9% | 55.8% | |
| Beds | 81 | 81 | 81 | 81 | 81 | 81 | 81 | 81 | |
| Gross revenue | $9.1M | $9.9M | $10.9M | $10.7M | $12.6M | $14.2M | $15.6M | $16.0M | |
| Salaries | $3.6M | $3.8M | $3.8M | $4.2M | $3.9M | $4.4M | $5.8M | $6.3M | |
| Wage-related costs | $0.7M | $0.7M | $0.7M | $0.7M | $0.8M | $1.0M | $1.0M | $1.0M | |
| Contract labor | $0.6M | $0.5M | $0.9M | $0.9M | $2.3M | $2.2M | $1.2M | $1.0M | |
| Other operating costs | $2.7M | $2.8M | $3.2M | $3.4M | $5.1M | $5.3M | $4.5M | $4.6M | |
| Net patient revenue per day | $254 | $275 | $292 | $345 | $366 | $410 | $468 | $489 | |
| Cost per day | $245 | $257 | $267 | $339 | $370 | $393 | $417 | $444 | |
| Average length of stay | 190.4 days | 170.0 days | 191.1 days | 200.6 days | 269.3 days | 173.7 days | 172.9 days | 172.8 days |
Showing 2025–2023 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
148 admissions · FY2025
Residents admitted during the year.
Medicare
15 · 10%
Medicaid
2 · 1%
Private pay & other
131 · 89%
Resident snapshot
71 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
0 · 0%
Medicaid
5 · 7%
Private pay & other
66 · 93%
Leaving
154 discharges · FY2025
Residents discharged during the year.
Medicare
5 · 3%
Medicaid
3 · 2%
Private pay & other
146 · 95%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near William E. Christoffersen Salt Lake Veterans Home
2.7 miles from city center
Estimated distance in miles from Salt Lake City's city center to William E. Christoffersen Salt Lake Veterans Home's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (George E. Wahlen Department of Veterans Affairs Medical Center)
Calculate Travel Distance to William E. Christoffersen Salt Lake Veterans Home
Add your location
Compare Nursing Homes around Salt Lake City
Info below is compiled from CMS reports & the UT Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Utah average is: 51.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| William E. Christoffersen Salt Lake Veterans Home | NH MC RC SNF | Salt Lake City (University) | 81
Facility
81
UT AVG
94
Rank
#43 / 72 | A+ |
90.7%
Facility
90.7%
UT AVG
71.4%
Rank
#11 / 58 | +27% | 5.76
Facility
5.76
UT AVG
3.82
Rank
#4 / 68 | +32% | +51% | $8.3k
Facility
$8.3k
UT AVG
$43.9k
Rank
#38 / 74 | 12
Facility
12
UT AVG
27.3
Rank
#8 / 73 | 3.0
Facility
3.0
UT AVG
7.8
Rank
#3 / 73 | 1 | 74 | - |
39
Facility
39
UT AVG
52
Rank
#56 / 81 | Avalon Va Management LLC | $13.0MFiscal year ending 06/2025
Facility
$13.0MFiscal year ending 06/2025
UT AVG
$9.5M
Rank
#17 / 70 | $7.3MFiscal year ending 06/2025
Facility
$7.3MFiscal year ending 06/2025
UT AVG
$4.7M
Rank
#12 / 70 | 55.8%Fiscal year ending 06/2025
Facility
55.8%Fiscal year ending 06/2025
UT AVG
51.2%
Rank
#21 / 68 | 465150 | ||||
| City Creek Post Acute | NH SNF | Salt Lake City (East Central) | 108
Facility
108
UT AVG
94
Rank
#24 / 72 | ? |
63.0%
Facility
63.0%
UT AVG
71.4%
Rank
#40 / 58 | -12% | 3.93 | -54% | +3% | $0
Facility
$0
UT AVG
$43.9k
Rank
#1 / 74 | 21
Facility
21
UT AVG
27.3
Rank
#28 / 73 | 7.0
Facility
7.0
UT AVG
7.8
Rank
#37 / 73 | 3 | 68 | - |
75
Facility
75
UT AVG
52
Rank
#10 / 81 | Avenues Healthcare, Inc | $8.0MFiscal year ending 06/2025
Facility
$8.0MFiscal year ending 06/2025
UT AVG
$9.5M
Rank
#37 / 70 | $4.8MFiscal year ending 06/2025
Facility
$4.8MFiscal year ending 06/2025
UT AVG
$4.7M
Rank
#28 / 70 | 59.9%Fiscal year ending 06/2025
Facility
59.9%Fiscal year ending 06/2025
UT AVG
51.2%
Rank
#8 / 68 | 465072 | ||||
| Holladay Healthcare Center | NH SNF | Salt Lake City | 120
Facility
120
UT AVG
94
Rank
#14 / 72 | B+ |
67.0%
Facility
67.0%
UT AVG
71.4%
Rank
#38 / 58 | -6% | 3.64
Facility
3.64
UT AVG
3.82
Rank
#29 / 68 | -43% | -5% | $0
Facility
$0
UT AVG
$43.9k
Rank
#1 / 74 | 25
Facility
25
UT AVG
27.3
Rank
#40 / 73 | 8.3
Facility
8.3
UT AVG
7.8
Rank
#47 / 73 | - | 80 | A+ |
72
Facility
72
UT AVG
52
Rank
#15 / 81 | Olympus Health, Inc | $11.3MFiscal year ending 06/2025
Facility
$11.3MFiscal year ending 06/2025
UT AVG
$9.5M
Rank
#20 / 70 | $6.7MFiscal year ending 06/2025
Facility
$6.7MFiscal year ending 06/2025
UT AVG
$4.7M
Rank
#16 / 70 | 58.7%Fiscal year ending 06/2025
Facility
58.7%Fiscal year ending 06/2025
UT AVG
51.2%
Rank
#12 / 68 | 465109 | ||||
| Life Care Center of Bountiful | NH SNF | Woods Cross | 100
Facility
100
UT AVG
94
Rank
#29 / 72 | C- |
68.4%
Facility
68.4%
UT AVG
71.4%
Rank
#33 / 58 | -4% | 3.17
Facility
3.17
UT AVG
3.82
Rank
#49 / 68 | -25% | -17% | $51.9k
Facility
$51.9k
UT AVG
$43.9k
Rank
#61 / 74 | 21
Facility
21
UT AVG
27.3
Rank
#28 / 73 | 4.2
Facility
4.2
UT AVG
7.8
Rank
#15 / 73 | 4 | 68 | - |
62
Facility
62
UT AVG
52
Rank
#35 / 81 | Monument Health Bountiful LLC | $5.4MFiscal year ending 12/2024
Facility
$5.4MFiscal year ending 12/2024
UT AVG
$9.5M
Rank
#56 / 70 | $3.4MFiscal year ending 12/2024
Facility
$3.4MFiscal year ending 12/2024
UT AVG
$4.7M
Rank
#47 / 70 | 61.8%Fiscal year ending 12/2024
Facility
61.8%Fiscal year ending 12/2024
UT AVG
51.2%
Rank
#6 / 68 | 465112 | ||||
| Sandstone Holladay | NH SNF | Salt Lake City | 77
Facility
77
UT AVG
94
Rank
#47 / 72 | B+ |
88.7%
Facility
88.7%
UT AVG
71.4%
Rank
#22 / 58 | +24% | 3.55
Facility
3.55
UT AVG
3.82
Rank
#18 / 68 | +12% | -7% | $17.9k
Facility
$17.9k
UT AVG
$43.9k
Rank
#46 / 74 | 28
Facility
28
UT AVG
27.3
Rank
#50 / 73 | 9.3
Facility
9.3
UT AVG
7.8
Rank
#54 / 73 | 3 | 68 | - |
27
Facility
27
UT AVG
52
Rank
#66 / 81 | Willow Wood Nursing & Rehab LLC | $7.8MFiscal year ending 06/2025
Facility
$7.8MFiscal year ending 06/2025
UT AVG
$9.5M
Rank
#38 / 70 | $3.5MFiscal year ending 06/2025
Facility
$3.5MFiscal year ending 06/2025
UT AVG
$4.7M
Rank
#44 / 70 | 44.7%Fiscal year ending 06/2025
Facility
44.7%Fiscal year ending 06/2025
UT AVG
51.2%
Rank
#48 / 68 | 465074 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other UT nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Utah
William E. Christoffersen Salt Lake Veterans Home is located in Salt Lake City, Utah.
Here are the financial assistance programs available to residents in Utah.
Frequently Asked Questions about William E. Christoffersen Salt Lake Veterans Home
What neighborhood is William E. Christoffersen Salt Lake Veterans Home in?
William E. Christoffersen Salt Lake Veterans Home is in the University neighborhood of Salt Lake City.
Is William E. Christoffersen Salt Lake Veterans Home in a walkable area?
William E. Christoffersen Salt Lake Veterans Home has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at William E. Christoffersen Salt Lake Veterans Home?
William E. Christoffersen Salt Lake Veterans Home's occupancy is 90.7%.
How long has William E. Christoffersen Salt Lake Veterans Home been in business?
William E. Christoffersen Salt Lake Veterans Home has been operating for approximately 27 years, based on available licensing and registration records.
Are pets allowed at William E. Christoffersen Salt Lake Veterans Home?
No, William E. Christoffersen Salt Lake Veterans Home has a no-pet policy.
What is the best email address for William E. Christoffersen Salt Lake Veterans Home?
The team at William E. Christoffersen Salt Lake Veterans Home can be reached at media.inquiry@avalonhealthcare.com.
Does William E. Christoffersen Salt Lake Veterans Home operate as a for-profit or non-profit?
William E. Christoffersen Salt Lake Veterans Home is registered as a for-profit in UT.
Guides for Better Senior Living
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