Windsor Care Center

Nursing Home, Palliative Care, Respite Care & Skilled Nursing · Mount Sterling, KY

CMS overall rating

125 Sterling Way, Mount Sterling, KY 40353 View map

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Windsor Care Center accepts Medicaid, Medicare, and private pay.

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Windsor Care Center accepts Medicaid, Medicare, and private pay.

Overview of Windsor Care Center

Located in Mount Sterling, Kentucky, Windsor Care Center is a 144-bed nursing home owned by Regency Care Holdings LLC. It is on Sterling Way in a moderately walkable area with a Walk Score of 67. Family members can visit, and some nearby places are within walking distance.

The center accepts Medicaid, Medicare, and private pay. Families have different ways to cover both short-term rehabilitation and long-term nursing care. Residents stay for about 165 days on average, including people recovering after a hospital stay as well as those needing ongoing skilled nursing care.

Daily nursing care averages about 4 hours per resident. Registered nurses, nurse aides, and LPNs share this care. The facility has restorative care, wound and ostomy care, pain management, and palliative services. It also offers rehabilitation and respite care.

Patients recovering from surgery may benefit from these services, and residents with complex medical conditions or end-of-life care needs are also served. Medical services are available inside the building. Residents can receive psychiatry, dental care, optometry, hearing services, and podiatry. Fewer outside appointments may be needed.

Additional services include a beauty shop, laundry service, cable television, and phone service. These amenities help residents stay comfortable and in touch with others. State inspection records show that earlier issues were corrected. A follow-up inspection found no deficiencies.

Providing care around the clock, the facility has a 24-hour staffing model. Staff members are available during the day and overnight. Continuous support is in place for residents, so care is available whenever it is needed.

Facility Direct Line (859) 498-3343 contact@windsorcare.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 3m per day

vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +8% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	20m per day	▼ 56% State avg: 46m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	53m per day	▲ 8% State avg: 49m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 37m per day	▲ 8% State avg: 2h 26m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 27m per day	■ Avg State avg: 3h 30m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 32% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day	▼ 58% State avg: 31m per day · National avg: 28m per day

Capacity and availability

165 days

144-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 67 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

85%

Similar to the Kentucky average: 81.3%

Occupied beds

122 / 144

Average occupied beds in Kentucky homes 80 beds

Facility TypeLong Term Care (nursing Facility)

StatusActive

IssuanceDecember 1, 2025

CountyMontgomery

License Number100468

CMS Certification Number185242

Windsor Care Center is administered by Barry Derossett.

Owner NameRegency Care Of Mount Sterling, LLC

Accept Medicaid

Accept Medicare

Rehabilitation Services

Respite Care

24-Hour Staffing

Palliative Care

Pets not allowed

Laundry

Cable

Phone

Beauty Shop

Psychiatrist

Optometrist

Dental

Hearing And Podiatry Services

Since 2019 · 7 years of data 27 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Kentucky state average

Overall vs. KY average

Latest Inspection November 14, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	KY Average	vs. KY Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	27	6	This facility has 350% more total deficiencies than a typical Kentucky assisted living residence (27 vs. KY avg 6).↑ 350% worse
Deficiencies per year Average deficiencies per year since 2019.	3.9	0.9	This facility has 333% more deficiencies per year than a typical Kentucky assisted living residence (3.9 vs. KY avg 0.9).↑ 333% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Follow-up revisit on April 21, 2025, confirmed substantial compliance after the Plan of Correction was implemented on April 16, 2025.
No deficiencies or complaints were noted during the April 21, 2025 follow-up inspection.
The facility corrected prior issues as required, showing improvement by the April 2025 revisit.

Show Inspection Reports

Inspections since 2019

Total health inspections 4

State average N/A

Last Health inspection on Oct 2025

Total health citations

State average N/A

Citations per inspection

6.75

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 27 citations resulted from standard inspections; and 4 of 27 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

25 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Quality of Care serious citation Oct 22, 2025

Resident Rights moderate citation Oct 22, 2025

Administration moderate citation Mar 13, 2025

Corrected

Infection Control moderate citation Mar 13, 2025

Corrected

Total staff 194

Employees 176

Contractors 18

Staff to resident ratio 1.63 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 70

Average shift 8.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 56,894

Nursing staff breakdown

9.3 hours

9.7 hours

9.5 hours

Contractor staffing

3,847 contractor hours this quarter

Physical Therapy Assistant: 5 Speech Language Pathologist: 4 Physical Therapy Aide: 3 Qualified Social Worker: 3 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	77	0	77	25,918	92	100%	9.5
Licensed Practical Nurse	25	0	25	9,100	92	100%	9.7
Physical Therapist	19	0	19	6,221	92	100%	7.4
Medication Aide/Technician	10	0	10	3,510	92	100%	10.1
Registered Nurse	13	0	13	2,459	91	99%	9.3
Other Dietary Services Staff	5	0	5	1,297	87	95%	7.2
Physical Therapy Assistant	8	5	13	1,216	82	89%	6.6
Speech Language Pathologist	0	4	4	1,140	81	88%	6.6
Dental Services Staff	2	0	2	939	66	72%	7.8
RN Director of Nursing	1	0	1	829	85	92%	9.8
Clinical Nurse Specialist	2	0	2	800	76	83%	7.2
Physical Therapy Aide	0	3	3	556	69	75%	5.8
Administrator	1	0	1	528	66	72%	8
Nurse Practitioner	2	0	2	528	66	72%	8
Respiratory Therapy Technician	6	2	8	509	77	84%	5.2
Dietitian	1	0	1	450	57	62%	7.9
Mental Health Service Worker	1	0	1	420	59	64%	7.1
Qualified Social Worker	3	3	6	405	57	62%	6.5
Occupational Therapy Aide	0	1	1	72	9	10%	8

77 Certified Nursing Assistant

% of Days 100%

25 Licensed Practical Nurse

% of Days 100%

19 Physical Therapist

% of Days 100%

10 Medication Aide/Technician

% of Days 100%

13 Registered Nurse

% of Days 99%

5 Other Dietary Services Staff

% of Days 95%

13 Physical Therapy Assistant

% of Days 89%

4 Speech Language Pathologist

% of Days 88%

2 Dental Services Staff

% of Days 72%

1 RN Director of Nursing

% of Days 92%

2 Clinical Nurse Specialist

% of Days 83%

3 Physical Therapy Aide

% of Days 75%

1 Administrator

% of Days 72%

2 Nurse Practitioner

% of Days 72%

8 Respiratory Therapy Technician

% of Days 84%

1 Dietitian

% of Days 62%

1 Mental Health Service Worker

% of Days 64%

6 Qualified Social Worker

% of Days 62%

1 Occupational Therapy Aide

% of Days 10%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.7

40% worse than State average

State average: 10.5

Functional decline score 26.6

41% worse than State average

State average: 18.9

Long-stay resident measures

Significantly below average State avg: 3.5

Need for Help with Daily Activities Increased 25.5%

52% worse than State average

State average: 16.8%

Walking Ability Worsened 29.1%

48% worse than State average

State average: 19.6%

Low Risk Residents with Bowel/Bladder Incontinence 25.3%

23% worse than State average

State average: 20.5%

Falls with Major Injury 4.3%

15% worse than State average

State average: 3.8%

High Risk Residents with Pressure Ulcers 6.9%

19% worse than State average

State average: 5.8%

Urinary Tract Infection 1.0%

46% better than State average

State average: 1.9%

Lost Too Much Weight 7.6%

13% worse than State average

State average: 6.8%

Depressive Symptoms 0.0%

100% better than State average

State average: 14.3%

Antipsychotic Use 23.5%

51% worse than State average

State average: 15.6%

Pneumococcal Vaccine 99.5%

6% better than State average

State average: 93.9%

Influenza Vaccine 100.0%

In line with State average

State average: 96.2%

Hospitalizations per 1,000 days 2.18

17% worse than State average

State average: 1.87

ED visits per 1,000 days 2.06

6% better than State average

State average: 2.19

Short-stay resident measures

Average State avg: 2.2

Pneumococcal Vaccine 97.8%

17% better than State average

State average: 83.7%

Antipsychotic medication increase 1.7%

11% better than State average

State average: 1.9%

Influenza Vaccine 100.0%

20% better than State average

State average: 83.6%

Re-hospitalized after SNF stay 25.6%

In line with State average

State average: 24.5%

Emergency department visits 12.1%

13% better than State average

State average: 13.9%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 42.7%

21% worse than State average

State average: 53.7%

Successful return to home or community 56.0%

11% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

50% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

48% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 10 years

Total residents 119

Medicare

15.1% of residents

Medicaid

66.4% of residents

Private pay or other

18.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Windsor Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 81.1% → 0.0pp vs 2022

Net Patient Income -$725.9K ↓ ~$185.1K vs 2022

Payroll Costs $5.9M ↑ ~$26.8K vs 2022

Operating Margin -5.6% ↓ 1.3pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.7%	91.0%	92.5%	91.9%	91.6%	94.4%	91.2%	93.1%	91.1%	83.7%	78.3%	81.1%	81.1%
Beds	144	144	144	144	144	144	144	144	144	144	144	144	144
Net Income	$598,956	$310,208	$439,967	$368,767	$705,942	$841,749	$543,128	-$198,196	$200,149	$126,546	-$49,293	$1,273,778	$692,102
Gross Revenue	$13,820,264	$14,524,064	$13,765,115	$16,535,992	$18,920,434	$19,839,119	$19,475,810	$20,283,501	$21,269,821	$19,105,594	$15,030,956	$15,622,918	$16,770,670
Operating Expenses	$10,161,302	$10,451,205	$10,370,797	$10,302,665	$10,637,484	$11,276,781	$11,347,516	$12,090,787	$12,207,864	$12,621,648	$12,358,063	$12,932,977	$13,586,066
Net Patient Income	$425,738	$189,609	$339,921	$263,849	$529,395	$664,440	$387,349	-$347,169	$47,578	-$1,318,682	-$655,806	-$540,821	-$725,922
Net Patient Revenue	$10,587,040	$10,640,814	$10,710,718	$10,566,514	$11,166,879	$11,941,221	$11,734,865	$11,743,618	$12,255,442	$11,302,966	$11,702,257	$12,392,156	$12,860,144
Payroll Costs	$4,832,041	$4,911,471	$4,915,405	$4,595,683	$4,641,595	$4,783,237	$4,918,612	$5,085,272	$5,017,243	$5,287,653	$4,973,875	$5,836,559	$5,863,407
Operating Margin %	4.0%	1.8%	3.2%	2.5%	4.7%	5.6%	3.3%	-3.0%	0.4%	-11.7%	-5.6%	-4.4%	-5.6%
Medicare %	15.6%	16.3%	12.3%	13.1%	15.0%	13.2%	11.4%	12.2%	10.3%	8.7%	9.7%	10.3%	8.5%
Medicaid %	68.5%	66.9%	65.4%	68.2%	66.8%	63.5%	69.9%	65.7%	67.9%	68.7%	64.4%	66.9%	61.3%
Private %	15.9%	16.7%	22.4%	18.6%	18.2%	23.3%	18.7%	22.1%	21.8%	22.6%	25.9%	22.8%	30.2%
Net Patient Revenue/Day	$220	$222	$220	$219	$232	$240	$245	$240	$256	$256	$285	$291	$302
Cost/Day	$211	$218	$213	$213	$221	$227	$237	$247	$255	$286	$300	$303	$319
Avg Length of Stay	116.2 days	112.1 days	121.8 days	113.7 days	152.3 days	128.2 days	124.5 days	136.7 days	116.2 days	193.4 days	216.5 days	202.1 days	165.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$12.9M

Net patient income

-$725.9K

For-profit Operated by a single business entity.

Net patient revenue

$12.9M

Net patient income

-$725.9K

Other income

$1.4M

Payroll costs

$5.9M 45.6% of net patient revenue

Other operating costs

$7.7M

Total costs

$13.6M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (50% of admissions), and a typical Medicare stay runs around 1 months.

Coverage residents most often arrive under.

Medicare 50%

Private pay 48%

Medicaid 3%

Coverage residents most often leave under.

Medicare 45%

Private pay 43%

Medicaid 12%

0.0 miles from city center Estimated distance in miles from Mount Sterling's city center to Windsor Care Center's address, calculated via Google Maps.

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The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.


Westport Place Health Campus	NH AL RC SNF	Louisville	-	22	-	47	Studio
Hermitage Care & Rehabilitation Center	NH SNF	Owensboro	-	92	A+	49	-
Twin Rivers Nursing And Rehab Center	NH HOS PC RC SNF	Owensboro	-	132	-	52	Private Rooms / Semi-Private Rooms
Hopkins Center	NH SNF	Woodburn	-	50	-	7	Private Rooms / Semi-Private Rooms
Windsor Care Center	NH PC RC SNF	Mount Sterling	-	144	-	67	-

Nursing Home Explorer

Who is the owner of Windsor Care Center?

Windsor Care Center is legally operated by Regency Care Of Mount Sterling, LLC, and administered by Barry Derossett.

Is Windsor Care Center in a walkable area?

Windsor Care Center has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Windsor Care Center?

According to KY state health department records, Windsor Care Center's license number is 100468.

What is the occupancy rate at Windsor Care Center?

Windsor Care Center's occupancy is 85%.

Are pets allowed at Windsor Care Center?

No, Windsor Care Center has a no-pet policy.

Does Windsor Care Center operate as a for-profit or non-profit?

Windsor Care Center is registered as a for-profit in KY.

Who is the administrator of Windsor Care Center?

Barry Derossett is the administrator of Windsor Care Center.

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Windsor Care Center

Overview of Windsor Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Windsor Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

77 Certified Nursing Assistant

25 Licensed Practical Nurse

19 Physical Therapist

10 Medication Aide/Technician

13 Registered Nurse

5 Other Dietary Services Staff

13 Physical Therapy Assistant

4 Speech Language Pathologist

2 Dental Services Staff

1 RN Director of Nursing

2 Clinical Nurse Specialist

3 Physical Therapy Aide

1 Administrator

2 Nurse Practitioner

8 Respiratory Therapy Technician

1 Dietitian

1 Mental Health Service Worker

6 Qualified Social Worker

1 Occupational Therapy Aide

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Windsor Care Center

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