Windsor Medical Center

Assisted Living Home
Overview of Windsor Medical Center

Windsor Medical Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in skilled nursing, rehabilitation, long-term care, and assisted living services, the medical center offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential. Windsor Medical Center is a resident-focused community that strives to meet an individual’s holistic needs.

The nursing center provides specialized care programs that focus on hassle-free living. Services and amenities include ADLs, medication management, chef-prepared meals, scheduled activities, therapy services (physical, speech, occupational), and comprehensive medical support.

(330) 499-8300

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Ohio average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Ohio average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Ohio average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Ohio average: 4.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
6h 21m per day

This home provides 80% more nursing time per resident than the state average.

Ohio average: 3h 32m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 75.5%
Residents per day (avg) 13
Occupancy rate
75.5%
Residents per day (avg)
13

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$3.3M
Operating loss
-$1.6M
Proprietary home Corporation
Home revenue
$3,265,220.00
Operating loss
$-1,564,801.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
79.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.2M
Total costs $4.8M
Walk Score
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 366456

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Thomas Swallen, President

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Single-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Windsor Medical Center

Nursing Home Assisted Living
Contact Windsor Medical Center

Compare Assisted Living around Canton

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
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Windsor Medical Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

-
50
Yes
A+
31
SWALLEN, THOMAS
75.5%
$3,133,411.00
$2,593,686.00
82.8%
13.10
4/5
6.3571
3/5
5/5
2/5
3
5
1
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-
Brookdale Canton
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-
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55
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
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Tapestry Senior Living – Wickliffe
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MC

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-
-
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Studio / 1 Bed

Places of interest near Windsor Medical Center

Address 6.6 miles from city center — 2.95 miles to nearest hospital (Stark Women's Center)

Address 1454 East Maple St. NW,, North Canton, OH 44720-2634

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

95
Total Staff
53
Employees
42
Contractors
9,334
Total Hours (Quarter)
24
Avg Staff/Day
4.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse75.5 No
Licensed Practical Nurse404.6 Yes
Certified Nursing Assistant264.7 No
Staff by Category
Administration
2 staff
2.3hs shift avg
Nursing Staff
73 staff
4.8hs shift avg
Physicians & Practitioners
2 staff
6.5hs shift avg
Therapy Services
14 staff
2.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
0.8hs shift avg
Dietary Services
1 staff
1.8hs shift avg
Other Services
1 staff
2hs shift avg
Contractor Analysis
11.9%
of total hours from contractors
1,115 contractor hours this quarter
Physical Therapy Aide: 4 Speech Language Pathologist: 4 Licensed Practical Nurse: 26 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 1 Medical Director: 1 Qualified Social Worker: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant260264,48191100%4.7
Registered Nurse7071,32191100%5.5
Licensed Practical Nurse1426401,3219099%4.6
Clinical Nurse Specialist1014966369%7.9
Physical Therapy Aide0443887785%3.6
Speech Language Pathologist0442916976%4.2
Nurse Practitioner1012675459%4.9
Dental Services Staff10118291100%2
Administrator1011809099%2
Dietitian1011106268%1.8
Occupational Therapy Aide101996268%1.6
Physical Therapy Assistant033654651%1.4
Respiratory Therapy Technician011644752%1.4
Medical Director011521314%4
Occupational Therapy Assistant0111233%4
Qualified Social Worker022678%0.8

Health Inspection History

Inspections
Total health inspections 2

Ohio average 6.7


Last Health inspection on Mar 2023

Total health citations 5
Citations per inspection
2.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
233% worse than Ohio average

Ohio average: 0.3


Serious Health citations More info 0
100% better than Ohio average

Ohio average: 0.9

1 critical citation More info Ohio average: 0.3

0 serious citations More info Ohio average: 0.9

4 moderate citations More info Ohio average: 29

0 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect critical citation Mar 14, 2023
Corrected

Nutrition moderate citation Jun 23, 2022
Corrected

Quality of Care moderate citation Jun 23, 2022
Corrected

Quality of Care moderate citation Jun 23, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
13 Total Residents
Medicare 9 (69.2%)
Private Pay/Other 4 (30.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
27% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
9% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
32% better than Ohio average

Ohio average: 75.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $98K
42% higher than Ohio average

Ohio average: $69K

Number of fines 3
62% more fines than Ohio average

Ohio average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
86% more payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison
Fines amount comparison
This facility $98K
Ohio average $69K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. May 8, 2025
38 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$2K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 18, 2023
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 14, 2023
$91K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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