Show Inspection Reports
Total health inspections
2
Ohio average 6.7
Last Health inspection on Mar 2023
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Windsor Medical Center
Assisted Living & Nursing Home · Canton, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Medical Center
Assisted Living & Nursing Home · Canton, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Medical Center accepts Medicare and private pay.
Overview of Windsor Medical Center
Windsor Medical Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in skilled nursing, rehabilitation, long-term care, and assisted living services, the medical center offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential. Windsor Medical Center is a resident-focused community that strives to meet an individual’s holistic needs.
The nursing center provides specialized care programs that focus on hassle-free living. Services and amenities include ADLs, medication management, chef-prepared meals, scheduled activities, therapy services (physical, speech, occupational), and comprehensive medical support.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 4th out of 165 homes in Ohio.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 4th out of 165 homes in Ohio.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 21m per day
Rank #4 / 165Nurse hours — state benchmarkedThis home is ranked 4th out of 165 homes in Ohio.Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 165 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Ohio avg
+66%
Standout metric
Registered Nurse (RN) is +79% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 8m per day | ▲ 79% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 40m per day | ▲ 72% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 23m per day | ▲ 59% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 41m per day | ▲ 73% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 33% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▲ 24% State avg: 25m per day · National avg: 28m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
75.5%
Rank #108 / 166Occupancy rate — state benchmarkedThis home is ranked 108th out of 166 homes in Ohio.Shows this facility's occupancy rate versus the Ohio average, with its statewide rank out of 166. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
124 days
Occupancy rate
75.5%
Rank #108 / 166Occupancy rate — state benchmarkedThis home is ranked 108th out of 166 homes in Ohio.Shows this facility's occupancy rate versus the Ohio average, with its statewide rank out of 166. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
124 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
6 - 7 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$3.3M
Operating loss
-$1.6M
Privately-owned community
Operated by a business corporation.
Home revenue
$3.3M Rank #163 / 165Revenue — state benchmarkedThis home is ranked 163rd out of 165 homes in Ohio.Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$1.6M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #130 / 165Payroll — state benchmarkedThis home is ranked 130th out of 165 homes in Ohio.Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #130 / 165Payroll — state benchmarkedThis home is ranked 130th out of 165 homes in Ohio.Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$4.8M
Walk Score: 31 / 100 Rank #72 / 115Walk Score — state benchmarkedThis home is ranked 72nd out of 115 homes in Ohio.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
CMS Certification Number366456
Staffing
Key information about the people who lead and staff this community.
ContactMr. Thomas Swallen, President
Rehabilitation Services
Licensed Nurses/CNAs
Adult Day Services
Specific ProgramsSkilled Nursing Rehabilitation Services, Long Term Nursing Care, Transportation Services, Life Enrichment, Meal Preparation, Housekeeping, Therapy, Daily Hygiene, Diet Monitoring, Medical Care
Food DescriptionHealthy food prepared for residents.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Types of Care at Windsor Medical Center
Nursing Home
Assisted Living
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
The data displayed corresponds to the last 8 years.
Health Inspection History
Inspections
Total health citations
5
Rank #7 / 166Health citations — state benchmarkedThis home is ranked 7th out of 166 homes in Ohio.Shows this facility's total health deficiency citations benchmarked to the Ohio state average, with a ranking across all 166 OH SNFs. Lower citation counts earn a better rank.
Ohio average 30.9
Citations per inspection
2.5
Rank #18 / 166Citations per inspection — state benchmarkedThis home is ranked 18th out of 166 homes in Ohio.Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 166 SNFs with citation data. Lower is better.
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
1
233% worse than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
1 critical citation
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 4 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 23, 2022
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 23, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 23, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Assisted Living in Ohio
Windsor Medical Center is located in North Canton, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Places of interest near Windsor Medical Center
6.6 miles from city center
Estimated distance in miles from North Canton's city center to Windsor Medical Center's address, calculated via Google Maps.
— 2.95 miles to nearest hospital (Stark Women's Center)
Calculate Travel Distance to Windsor Medical Center
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
95
Employees
53
Contractors
42
Staff to resident ratio
7.31:1
241% better than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
24
Average shift
4.3 hours
47% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
9,334
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
40
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
11.9%
1,115 contractor hours this quarter
Licensed Practical Nurse: 26
Physical Therapy Aide: 4
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Qualified Social Worker: 2
Respiratory Therapy Technician: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 26 | 0 | 26 | 4,481 | 91 | 100% | 4.7 |
| Registered Nurse | 7 | 0 | 7 | 1,321 | 91 | 100% | 5.5 |
| Licensed Practical Nurse | 14 | 26 | 40 | 1,321 | 90 | 99% | 4.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 388 | 77 | 85% | 3.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 291 | 69 | 76% | 4.2 |
| Nurse Practitioner | 1 | 0 | 1 | 267 | 54 | 59% | 4.9 |
| Dental Services Staff | 1 | 0 | 1 | 182 | 91 | 100% | 2 |
| Administrator | 1 | 0 | 1 | 180 | 90 | 99% | 2 |
| Dietitian | 1 | 0 | 1 | 110 | 62 | 68% | 1.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 99 | 62 | 68% | 1.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 65 | 46 | 51% | 1.4 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 64 | 47 | 52% | 1.4 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
| Qualified Social Worker | 0 | 2 | 2 | 6 | 7 | 8% | 0.8 |
26 Certified Nursing Assistant
% of Days
100%
7 Registered Nurse
% of Days
100%
40 Licensed Practical Nurse
% of Days
99%
1 Clinical Nurse Specialist
% of Days
69%
4 Physical Therapy Aide
% of Days
85%
4 Speech Language Pathologist
% of Days
76%
1 Nurse Practitioner
% of Days
59%
1 Dental Services Staff
% of Days
100%
1 Administrator
% of Days
99%
1 Dietitian
% of Days
68%
1 Occupational Therapy Aide
% of Days
68%
3 Physical Therapy Assistant
% of Days
51%
1 Respiratory Therapy Technician
% of Days
52%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
3%
2 Qualified Social Worker
% of Days
8%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
13
Medicare
9
69.2% of residents
Private pay or other
4
30.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
27% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
9% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
32% better than Ohio averageOhio average: 75.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
36.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
36.1%
44% worse than Ohio averageOhio average: 25.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
3.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.4%
73% better than Ohio averageOhio average: 12.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
4.1%
Percentage of SNF residents who experience falls with major injury during their stay.
4.1%
430% worse than Ohio averageOhio average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
83.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
83.3%
55% better than Ohio averageOhio average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
42.1%
Rate of successful return to home or community from a skilled nursing facility.
42.1%
17% worse than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$98K
42% higher than Ohio averageOhio average: $69K
Number of fines
3
62% more fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
86% more payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$98K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 8, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 8, 2025
38 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
$2K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023
$4K
Last updated: Jan 2026
Compare Assisted Living around Canton The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| AVIVA Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Canton | 82 | Yes | 60 | Studio / 1 Bed | - | Shelly Williams | 87 | 3 |
| Windsor Medical Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | North Canton | 50 | Yes | 31 | - | A+ | - | - | - |
| Brookdale Canton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton | 42 | Yes | 14 | - | A+ | - | 80 | - |
| Glenwood Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton (Edgefield) | - | No | 55 | 1 Bed | - | - | - | - |
| Tapestry Senior Living – Wickliffe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wickliffe | - | Yes | 44 | Studio / 1 Bed | - | - | - | - |
Financial Trends
Historical financial and operational data for Windsor Medical Center based on CMS SNF Cost Reports.
Occupancy Rate
75.5%
↑ 1.0pp vs 2022
Net Income
-$1.6M
↓ ~$1.3M vs 2022
Total Payroll
$3.2M
↑ ~$155.6K vs 2022
Profit Margin
-49.9%
↓ 43.3pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Windsor Medical Center
Is Windsor Medical Center in a walkable area?
Windsor Medical Center has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are there photos of Windsor Medical Center?
Yes — there are 17 photos of Windsor Medical Center in the photo gallery on this page.
What is the phone number of Windsor Medical Center?
(330) 499-8300 will put you in contact with the team at Windsor Medical Center.
Is Windsor Medical Center Medicare or Medicaid certified?
Yes — Windsor Medical Center is a CMS-certified provider of Medicare and Medicaid.
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