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Assisted Living Home

Windsor Medical Center

Assisted Living Home

Windsor Medical Center

1454 East Maple St. NW,, North Canton, OH 44720-2634 View map
Overview of Windsor Medical Center

Windsor Medical Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in skilled nursing, rehabilitation, long-term care, and assisted living services, the medical center offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential. Windsor Medical Center is a resident-focused community that strives to meet an individual’s holistic needs.

The nursing center provides specialized care programs that focus on hassle-free living. Services and amenities include ADLs, medication management, chef-prepared meals, scheduled activities, therapy services (physical, speech, occupational), and comprehensive medical support.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Ohio average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Ohio average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Ohio average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
6h 21m per day

This home provides 66% more nursing time per resident than the Ohio average.

Ohio average: 3h 50m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 75.5%
Residents per day (avg) 13
Occupancy rate
75.5%
Residents per day (avg)
13

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 6 - 7 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$3.3M
Operating loss
-$1.6M
Privately-owned community Operated by a business corporation.
Home revenue
$3,265,220.00
Operating loss
$-1,564,801.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
79.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.2M
Total costs $4.8M
Walk Score
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 366456

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Thomas Swallen, President

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Skilled Nursing
Assisted Living
Adult Day Services

Programs & Activities

Specific Programs
Skilled Nursing Rehabilitation Services, Long Term Nursing Care, Assisted Living, Adult Day Services, Transportation Services, Life Enrichment, Meal Preparation, Housekeeping, Therapy, Daily Hygiene, Diet Monitoring, Medical Care

Dining & Nutrition

Food Description
Healthy food prepared for residents.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Single-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Windsor Medical Center

Nursing Home Assisted Living
Contact Windsor Medical Center

Health Inspection History

Inspections
Total health inspections 2

Ohio average 6.7


Last Health inspection on Mar 2023

Total health citations 5

Ohio average 30.9

Citations per inspection
2.5

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
233% worse than Ohio average

Ohio average: 0.3


Serious Health citations More info 0
100% better than Ohio average

Ohio average: 0.9

1 critical citation More info Ohio average: 0.3

0 serious citations More info Ohio average: 0.9

4 moderate citations More info Ohio average: 29

0 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect critical citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 14, 2023
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 23, 2022
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 23, 2022
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 23, 2022
Corrected

Compare Assisted Living around Canton The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

AVIVA Hills
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Canton
82
-
60
-
SHELLY WILLIAMS
87
3
Windsor Medical Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

North Canton
50
A+
31
-
-
-
-
Brookdale Canton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Canton
42
A+
14
-
-
80
-
Glenwood Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Canton
-
-
55
-
-
-
-
Tapestry Senior Living – Wickliffe
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wickliffe
-
-
44
-
-
-
-

Places of interest near Windsor Medical Center

Address 6.6 miles from city center — 2.95 miles to nearest hospital (Stark Women's Center)

Address 1454 East Maple St. NW,, North Canton, OH 44720-2634

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 95
Employees 53
Contractors 42
Staff to resident ratio 7.31:1
241% better than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 24
Average shift 4.3 hours
47% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 9,334
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 5.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

11.9%

1,115 contractor hours this quarter

Licensed Practical Nurse: 26 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant260264,48191100%4.7
Registered Nurse7071,32191100%5.5
Licensed Practical Nurse1426401,3219099%4.6
Clinical Nurse Specialist1014966369%7.9
Physical Therapy Aide0443887785%3.6
Speech Language Pathologist0442916976%4.2
Nurse Practitioner1012675459%4.9
Dental Services Staff10118291100%2
Administrator1011809099%2
Dietitian1011106268%1.8
Occupational Therapy Aide101996268%1.6
Physical Therapy Assistant033654651%1.4
Respiratory Therapy Technician011644752%1.4
Medical Director011521314%4
Occupational Therapy Assistant0111233%4
Qualified Social Worker022678%0.8
26 Certified Nursing Assistant
% of Days 100%
7 Registered Nurse
% of Days 100%
40 Licensed Practical Nurse
% of Days 99%
1 Clinical Nurse Specialist
% of Days 69%
4 Physical Therapy Aide
% of Days 85%
4 Speech Language Pathologist
% of Days 76%
1 Nurse Practitioner
% of Days 59%
1 Dental Services Staff
% of Days 100%
1 Administrator
% of Days 99%
1 Dietitian
% of Days 68%
1 Occupational Therapy Aide
% of Days 68%
3 Physical Therapy Assistant
% of Days 51%
1 Respiratory Therapy Technician
% of Days 52%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 3%
2 Qualified Social Worker
% of Days 8%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
13 residents
Residents by payment source
Medicare
9 residents (69.2%)
Private pay or other
4 residents (30.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
27% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
9% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
32% better than Ohio average

Ohio average: 75.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $98K
42% higher than Ohio average

Ohio average: $69K

Number of fines 3
62% more fines than Ohio average

Ohio average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
86% more payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison
Fines amount comparison
This facility $98K
Ohio average $69K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. May 8, 2025
38 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$2K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 18, 2023
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 14, 2023
$91K

Last updated: Jan 2026

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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