4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Windsor Medical Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in skilled nursing, rehabilitation, long-term care, and assisted living services, the medical center offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential. Windsor Medical Center is a resident-focused community that strives to meet an individual’s holistic needs.
The nursing center provides specialized care programs that focus on hassle-free living. Services and amenities include ADLs, medication management, chef-prepared meals, scheduled activities, therapy services (physical, speech, occupational), and comprehensive medical support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 4th out of 210 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▲ 12% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 19m per day | ▲ 37% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 17m per day | ▲ 7% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 34m per day | ▲ 9% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 19% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 25m per day | ■ Avg State avg: 25m per day · National avg: 28m per day |
Key information about the people who lead and staff this community.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 2 | This facility has 300% more total citations than a typical Ohio nursing home (8 vs. OH avg 2).↑ 300% worse |
|
Citations per year
Average citations per year since 2019.
| 1.1 | 0.3 | This facility has 267% more citations per year than a typical Ohio nursing home (1.1 vs. OH avg 0.3).↑ 267% worse |
|
Citations per inspection
Average citations per inspection.
| 2 | 1 | This facility has 100% more citations per inspection than a typical Ohio nursing home (2 vs. OH avg 1).↑ 100% worse |
Inspections
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 2 | This facility has 100% more total inspections than a typical Ohio nursing home (4 vs. OH avg 2).↑ 100% worse |
Ohio average 6.7
Last Health inspection on Mar 2023
Ohio average 30.9
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.
233% worse than Ohio averageOhio average: 0.3
100% better than Ohio averageOhio average: 0.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
179% more staff per resident than Ohio average
56% worse than Ohio average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
4.3 hoursAssists with medical care and medications.
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.6 hoursHelps with daily care and mobility.
All 31 CNA Staff are full-time employees. No contractors work on this role.
31
Average shift length. Calculated as total hours divided by days worked and average staff per day.
3.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
575 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 31 | 0 | 31 | 3,703 | 92 | 100% | 3.9 |
| Licensed Practical Nurse | 17 | 0 | 17 | 1,657 | 92 | 100% | 3.6 |
| Registered Nurse | 6 | 0 | 6 | 727 | 91 | 99% | 4.3 |
| RN Director of Nursing | 1 | 0 | 1 | 484 | 60 | 65% | 8.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 254 | 74 | 80% | 3.2 |
| Nurse Practitioner | 2 | 0 | 2 | 228 | 57 | 62% | 4 |
| Speech Language Pathologist | 0 | 4 | 4 | 196 | 63 | 68% | 3.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 192 | 48 | 52% | 4 |
| Administrator | 1 | 0 | 1 | 126 | 63 | 68% | 2 |
| Dental Services Staff | 1 | 0 | 1 | 124 | 62 | 67% | 2 |
| Dietitian | 1 | 0 | 1 | 110 | 61 | 66% | 1.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 101 | 62 | 67% | 1.6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 65 | 32 | 35% | 2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 34 | 32 | 35% | 1 |
| Medical Director | 0 | 1 | 1 | 13 | 13 | 14% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
42% higher than Ohio averageOhio average: $69K
62% more fines than Ohio averageOhio average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
86% more payment denials than Ohio averageOhio average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
27% better than Ohio averageOhio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
9% better than Ohio averageOhio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
32% better than Ohio averageOhio average: 75.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
36.1%
44% worse than Ohio averageOhio average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.4%
73% better than Ohio averageOhio average: 12.5%
Percentage of SNF residents who experience falls with major injury during their stay.
4.1%
430% worse than Ohio averageOhio average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
83.3%
55% better than Ohio averageOhio average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.1%
17% worse than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
43% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
13Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Windsor Medical Center from 2019–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #178 / 210Payroll — State benchmarkedThis home is ranked 178th out of 210 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #3 / 210Payroll % — State benchmarkedThis home is ranked 3rd out of 210 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 6 - 7 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.6 miles from city center
Estimated distance in miles from North Canton's city center to Windsor Medical Center's address, calculated via Google Maps.
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The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| The Pines Healthcare Center | NH HC MC PC RC | Canton | 80
Facility
80
OH AVG
78
Rank
#145 / 323 |
86.5%
Facility
86.5%
OH AVG
78.7%
Rank
#93 / 211 | +10% | 2.76
Facility
2.76
OH AVG
3.54
Rank
#198 / 210 | -29% | -22% | $14.7k
Facility
$14.7k
OH AVG
$74.0k
Rank
#159 / 211 | 20
Facility
20
OH AVG
30.9
Rank
#65 / 210 | 2.9
Facility
2.9
OH AVG
4.6
Rank
#40 / 210 | 1 | 74 | - |
45
Facility
45
OH AVG
40
Rank
#310 / 705 | Heidi Vacco | $8.1M
Facility
$8.1M
OH AVG
$10.1M
Rank
#128 / 210 | $4.1M
Facility
$4.1M
OH AVG
$3.9M
Rank
#139 / 210 | 50.3%
Facility
50.3%
OH AVG
40.2%
Rank
#152 / 210 | 365862 | ||||
| Windsor Medical Center | NH AL | North Canton | 20
Facility
20
OH AVG
78
Rank
#311 / 323 |
90.0%
Facility
90.0%
OH AVG
78.7%
Rank
#69 / 211 | +14% | 6.36
Facility
6.36
OH AVG
3.54
Rank
#4 / 210 | -12% | +80% | $6.5k
Facility
$6.5k
OH AVG
$74.0k
Rank
#149 / 211 | 5
Facility
5
OH AVG
30.9
Rank
#11 / 210 | 2.5
Facility
2.5
OH AVG
4.6
Rank
#27 / 210 | 1 | 18 | A+ |
31
Facility
31
OH AVG
40
Rank
#433 / 705 | Thomas Swallen | $3.0M
Facility
$3.0M
OH AVG
$10.1M
Rank
#205 / 210 | $3.0M
Facility
$3.0M
OH AVG
$3.9M
Rank
#178 / 210 | 101.7%
Facility
101.7%
OH AVG
40.2%
Rank
#3 / 210 | 366456 | ||||
| Bethany | NH AL | Canton (Edgefield) | 86
Facility
86
OH AVG
78
Rank
#123 / 323 |
90.7%
Facility
90.7%
OH AVG
78.7%
Rank
#64 / 211 | +15% | 5.10
Facility
5.10
OH AVG
3.54
Rank
#14 / 210 | -15% | +44% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 211 | 8
Facility
8
OH AVG
30.9
Rank
#21 / 210 | 4.0
Facility
4.0
OH AVG
4.6
Rank
#95 / 210 | - | 81 | - |
54
Facility
54
OH AVG
40
Rank
#209 / 705 | Elizabeth Baum | $8.7M
Facility
$8.7M
OH AVG
$10.1M
Rank
#138 / 210 | $6.3M
Facility
$6.3M
OH AVG
$3.9M
Rank
#63 / 210 | 72.5%
Facility
72.5%
OH AVG
40.2%
Rank
#7 / 210 | 366334 | ||||
| Canton Christian Home | NH AL NC RC | Canton | 84
Facility
84
OH AVG
78
Rank
#127 / 323 |
66.7%
Facility
66.7%
OH AVG
78.7%
Rank
#175 / 211 | -15% | 4.52
Facility
4.52
OH AVG
3.54
Rank
#22 / 210 | -35% | +28% | $9.1k
Facility
$9.1k
OH AVG
$74.0k
Rank
#151 / 211 | 31
Facility
31
OH AVG
30.9
Rank
#117 / 210 | 6.2
Facility
6.2
OH AVG
4.6
Rank
#186 / 210 | 5 | 49 | A+ |
53
Facility
53
OH AVG
40
Rank
#223 / 705 | Ray Beal | $5.2M
Facility
$5.2M
OH AVG
$10.1M
Rank
#164 / 210 | $3.4M
Facility
$3.4M
OH AVG
$3.9M
Rank
#116 / 210 | 64.3%
Facility
64.3%
OH AVG
40.2%
Rank
#10 / 210 | 366300 | ||||
| McKinley Health Care Center | NH AL | Canton (Downtown Canton) | 176
Facility
176
OH AVG
78
Rank
#7 / 323 |
88.6%
Facility
88.6%
OH AVG
78.7%
Rank
#81 / 211 | +13% | 3.34
Facility
3.34
OH AVG
3.54
Rank
#131 / 210 | -58% | -6% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 211 | 42
Facility
42
OH AVG
30.9
Rank
#165 / 210 | 4.2
Facility
4.2
OH AVG
4.6
Rank
#111 / 210 | 1 | 152 | - |
84
Facility
84
OH AVG
40
Rank
#11 / 705 | Rothner Health Ventures I | $13.3M
Facility
$13.3M
OH AVG
$10.1M
Rank
#35 / 210 | $7.5M
Facility
$7.5M
OH AVG
$3.9M
Rank
#35 / 210 | 56.2%
Facility
56.2%
OH AVG
40.2%
Rank
#90 / 210 | 365655 |
Windsor Medical Center is located in North Canton, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Windsor Medical Center has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Windsor Medical Center's occupancy is 75.5%.
Yes — there are 9 photos of Windsor Medical Center in the photo gallery on this page.
Windsor Medical Center is located at 1454 East Maple St. Nw, North Canton, OH 44720-2634.
(330) 499-8300 will put you in contact with the team at Windsor Medical Center.
Yes — Windsor Medical Center is a CMS-certified provider of Medicare and Medicaid.
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