Windsor Nursing and Rehabilitation Center of Harlingen

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Harlingen, TX

CMS overall rating

820 Camelot Dr, Harlingen, TX 78550 View map

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Windsor Nursing and Rehabilitation Center of Harlingen accepts Medicaid, Medicare, and private pay.

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Windsor Nursing and Rehabilitation Center of Harlingen accepts Medicaid, Medicare, and private pay.

Overview of Windsor Nursing and Rehabilitation Center of Harlingen

Burrowed in the vibrant community of Harlingen, TX, Windsor Nursing and Rehabilitation Center of Harlingen is an inviting senior living community every senior deserves, skilled nursing and clinical services, therapy services and rehabilitation, hospice services, and home health services. Well-appointed private accommodations are available for its residents. With a well-trained and dedicated team, residents can receive the utmost care and support they need throughout their stay.

Having top-of-the-line amenities and services, residents can enjoy the following: tasty and nutritious meals, internet services, cable services, and transportation assistance. Take time for self-care by visiting either its beauty salon or the therapy gym. Meet new friends by participating in diverse social activities. At Windsor Nursing and Rehabilitation Center of Harlingen, seniors are assured of a worry-free retirement.

Facility Direct Line (956) 423-2663

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Texas averages

Total nursing care This home is ranked 201st out of 233 homes in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 59m

18% below state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

24m

LPN / LVN

1h 1m

Nurse Aide

1h 59m

Weekend Total Nursing

3h 2m

Physical Therapist

Weekend RN

16m

3 of 6 metrics below state avg

Capacity and availability

61 days

154-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

54 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 44 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

80%

Higher than the Texas average: 63.5%

Occupied beds

123 / 154

Average occupied beds in Texas homes 75 beds

Facility TypeNursing

IssuanceJanuary 4, 2024

ExpirationJanuary 4, 2027

CountyCameron

License Number149845

Year Opened9/1/1971

QualificationNursing

Windsor Nursing and Rehabilitation Center of Harlingen is administered by Jeffrey Tait.

Management CompanySSC HARLINGEN OPERATING COMPANY LLC

OwnerStarr County Hospital District

Ownership TypeHOSPITAL DISTRICT/AUTHORITY

Medicaid and Medicare

154 units

Total beds

154 units

Staffing

Key information about the people who lead and staff this community.

Administrator Emailfmigl@regencyhealthcare.com

Since 2026 · 1 year of data 1 citation

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2026 vs. Texas state average

Overall vs. TX average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	TX Average	vs. TX Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	6	This facility has 83% fewer total citations than a typical Texas nursing home (1 vs. TX avg 6).↓ 83% better
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	1	2	This facility has 50% fewer health citations than a typical Texas nursing home (1 vs. TX avg 2).↓ 50% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	1	6	This facility has 83% fewer life safety citations than a typical Texas nursing home (1 vs. TX avg 6).↓ 83% better

Show Inspection Reports

Inspections since 2023

Total health inspections 4

State average 7.4

Last Health inspection on Jun 2025

Total health citations

State average 25.9

Citations per inspection

State average 3.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than State average

State average: 2

Serious health citations

100% better than State average

State average: 0.4

0 critical citations State average: 2

0 serious citations State average: 0.4

12 moderate citations State average: 23

0 minor citations State average: 0.4

Citations history (last 3 years)

Infection Control moderate citation Jun 12, 2025

Corrected

Pharmacy moderate citation Jun 12, 2025

Corrected

Quality of Care moderate citation Jun 12, 2025

Corrected

Care Planning moderate citation Jun 12, 2025

Corrected

Total staff 151

Employees 131

Contractors 20

Staff to resident ratio 1.24 : 1

16% fewer staff per resident than Texas average

Avg staff/day 63

Average shift 7.6 hours

6% worse than Texas average

Total staff hours (quarter) 44,088

Nursing staff breakdown

8.1 hours

7.7 hours

7.5 hours

Contractor staffing

3,503 contractor hours this quarter

Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Speech Language Pathologist: 3 Occupational Therapy Aide: 3 Qualified Social Worker: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	50	0	50	18,018	92	100%	7.5
Licensed Practical Nurse	34	0	34	9,814	92	100%	7.7
Medication Aide/Technician	10	0	10	3,556	92	100%	8.4
Registered Nurse	10	0	10	2,359	92	100%	8.1
Clinical Nurse Specialist	3	0	3	1,655	72	78%	8.6
RN Director of Nursing	3	0	3	1,598	78	85%	8.9
Physical Therapy Aide	0	4	4	999	80	87%	6.7
Physical Therapy Assistant	0	4	4	897	64	70%	7.3
Nurse Aide in Training	13	0	13	826	58	63%	7.7
Other Dietary Services Staff	3	0	3	702	80	87%	8
Dietitian	1	0	1	582	73	79%	8
Respiratory Therapy Technician	0	4	4	548	80	87%	5.4
Nurse Practitioner	1	0	1	548	65	71%	8.4
Mental Health Service Worker	2	0	2	485	60	65%	7.9
Speech Language Pathologist	0	3	3	463	73	79%	5.9
Administrator	1	0	1	443	54	59%	8.2
Qualified Social Worker	0	1	1	407	63	68%	6.5
Occupational Therapy Aide	0	3	3	138	24	26%	4.3
Occupational Therapy Assistant	0	1	1	52	9	10%	5.8

50 Certified Nursing Assistant

% of Days 100%

34 Licensed Practical Nurse

% of Days 100%

10 Medication Aide/Technician

% of Days 100%

10 Registered Nurse

% of Days 100%

3 Clinical Nurse Specialist

% of Days 78%

3 RN Director of Nursing

% of Days 85%

4 Physical Therapy Aide

% of Days 87%

4 Physical Therapy Assistant

% of Days 70%

13 Nurse Aide in Training

% of Days 63%

3 Other Dietary Services Staff

% of Days 87%

1 Dietitian

% of Days 79%

4 Respiratory Therapy Technician

% of Days 87%

1 Nurse Practitioner

% of Days 71%

2 Mental Health Service Worker

% of Days 65%

3 Speech Language Pathologist

% of Days 79%

1 Administrator

% of Days 59%

1 Qualified Social Worker

% of Days 68%

3 Occupational Therapy Aide

% of Days 26%

1 Occupational Therapy Assistant

% of Days 10%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 4.3

50% better than Texas average

Texas average: 8.6

Functional decline score 12.9

19% better than Texas average

Texas average: 16.0

Long-stay resident measures

Significantly above average Texas avg: 4.1

Need for Help with Daily Activities Increased 10.6%

34% better than Texas average

Texas average: 16.2%

Walking Ability Worsened 3.8%

76% better than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 24.3%

55% worse than Texas average

Texas average: 15.7%

Falls with Major Injury 2.5%

23% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers 2.7%

40% better than Texas average

Texas average: 4.4%

Urinary Tract Infection 0.0%

100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight 1.8%

49% better than Texas average

Texas average: 3.5%

Depressive Symptoms 0.7%

77% better than Texas average

Texas average: 2.9%

Antipsychotic Use 1.3%

84% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine 99.1%

In line with Texas average

Texas average: 97.3%

Influenza Vaccine 98.9%

In line with Texas average

Texas average: 97.9%

Short-stay resident measures

Significantly above average Texas avg: 3.1

Pneumococcal Vaccine 98.1%

9% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase 0.2%

86% better than Texas average

Texas average: 1.4%

Influenza Vaccine 89.1%

In line with Texas average

Texas average: 88.0%

Re-hospitalized after SNF stay 24.2%

7% better than Texas average

Texas average: 25.9%

Emergency department visits 7.1%

41% better than Texas average

Texas average: 12.0%

Falls with major injury 0.0%

100% better than Texas average

Texas average: 0.8%

Ability to care for self at discharge 59.0%

10% better than Texas average

Texas average: 53.7%

Successful return to home or community 60.6%

20% better than Texas average

Texas average: 50.6%

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

73% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 122

Medicare

27.9% of residents

Medicaid

48.4% of residents

Private pay or other

23.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Windsor Nursing and Rehabilitation Center of Harlingen from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 71.8% ↑ 2.6pp vs 2022

Net Patient Income -$912.8K ↑ ~$263.4K vs 2022

Payroll Costs $4.5M ↑ ~$3.1M vs 2022

Operating Margin -8.8% ↑ 2.3pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2019	2020	2021	2022	2023
Occupancy %	93.9%	88.5%	92.4%	87.8%	86.2%	87.9%	89.4%	73.9%	71.5%	69.2%	71.8%
Beds	150	154	154	154	154	154	154	154	154	154	154
Net Income	$1,991,167	$1,536,173	$764,296	$242,210	-$602,487	-$226,092	$308,911	$558,429	$562,297	$575,790	$69,284
Gross Revenue	$14,911,517	$13,764,849	$13,841,169	$14,756,343	$14,696,744	$18,867,816	$21,415,672	$21,858,660	$22,654,174	$19,684,234	$10,774,704
Operating Expenses	$9,891,905	$9,292,826	$9,992,822	$11,121,239	$11,707,113	$11,243,184	$11,937,374	$12,370,384	$12,457,065	$11,754,462	$11,302,788
Net Patient Income	$1,988,857	$1,535,840	$764,034	$236,794	-$609,116	-$231,875	-$335,879	-$1,655,707	-$1,465,441	-$1,176,260	-$912,820
Net Patient Revenue	$11,880,762	$10,828,666	$10,756,856	$11,358,033	$11,097,997	$11,011,309	$11,601,495	$10,714,677	$10,991,624	$10,578,202	$10,389,968
Payroll Costs	$5,763,176	$5,641,649	$5,977,142	$5,848,892	$5,887,710	$5,688,333	$2,631,873	$2,228,654	$312,282	$1,383,968	$4,530,004
Operating Margin %	16.7%	14.2%	7.1%	2.1%	-5.5%	-2.1%	-2.9%	-15.5%	-13.3%	-11.1%	-8.8%
Medicare %	22.3%	14.2%	11.8%	13.1%	13.5%	10.0%	9.2%	14.1%	10.2%	11.0%	6.2%
Medicaid %	59.3%	61.4%	62.4%	57.8%	55.9%	57.3%	67.6%	64.4%	56.0%	54.4%	59.7%
Private %	18.3%	24.4%	25.9%	29.1%	30.6%	32.7%	23.2%	21.5%	33.8%	34.6%	34.1%
Net Patient Revenue/Day	$230	$218	$207	$230	$228	$223	$231	$257	$273	$272	$257
Cost/Day	$192	$187	$192	$225	$241	$228	$238	$297	$310	$302	$280
Avg Length of Stay	80.9 days	198.9 days	142.7 days	91.0 days	63.9 days	72.5 days	79.5 days	87.0 days	66.0 days	66.0 days	60.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$10.4M

Net patient income

-$912.8K

Nonprofit Nonprofit Corporation

Net patient revenue

$10.4M

Net patient income

-$912.8K

Other income

$982.1K

Payroll costs

$4.5M 43.6% of net patient revenue

Other operating costs

$6.8M

Total costs

$11.3M

What does this home offer?

No pets allowed

Housing Options: Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 20%

Private pay 73%

Medicaid 7%

Coverage residents most often leave under.

Medicare 14%

Private pay 72%

Medicaid 14%

2.7 miles from city center Estimated distance in miles from Harlingen's city center to Windsor Nursing and Rehabilitation Center of Harlingen's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Meadow Lake Senior Living – Tyler	NH AL IL MC RC SNF	Tyler	20 Facility 20 TX AVG 78 Rank #784 / 981	-	-	4.30 Facility 4.30 TX AVG 3.63 Rank #50 / 233	+156%	+18%	$0 Facility $0 TX AVG $81.8k Rank #1 / 238	4 Facility 4 TX AVG 25.9 Rank #2 / 235	1.3 Facility 1.3 TX AVG 3.7 Rank #2 / 235	-	27	A+	33 Facility 33 TX AVG 42 Rank #885 / 1346	Robbin Bell	$9.8MFiscal year ending 12/2023 Facility $9.8MFiscal year ending 12/2023 TX AVG $9.3M Rank #75 / 219	$5.0MFiscal year ending 12/2023 Facility $5.0MFiscal year ending 12/2023 TX AVG $5.4M Rank #99 / 219	51.5%Fiscal year ending 12/2023 Facility 51.5%Fiscal year ending 12/2023 TX AVG 71.6% Rank #141 / 200	676286
Windsor Nursing and Rehabilitation Center of Harlingen	NH MC RC SNF	Harlingen	154 Facility 154 TX AVG 78 Rank #55 / 981	79.7% Facility 79.7% TX AVG 66.3 Rank #49 / 175	+20%	2.99 Facility 2.99 TX AVG 3.63 Rank #201 / 233	-14%	-18%	$0 Facility $0 TX AVG $81.8k Rank #1 / 238	12 Facility 12 TX AVG 25.9 Rank #29 / 235	3.0 Facility 3.0 TX AVG 3.7 Rank #99 / 235	-	123	-	44 Facility 44 TX AVG 42 Rank #647 / 1346	Regency Ihs Of Harlingen Manor LLC	$10.4MFiscal year ending 12/2023 Facility $10.4MFiscal year ending 12/2023 TX AVG $9.3M Rank #58 / 219	$4.5MFiscal year ending 12/2023 Facility $4.5MFiscal year ending 12/2023 TX AVG $5.4M Rank #122 / 219	43.6%Fiscal year ending 12/2023 Facility 43.6%Fiscal year ending 12/2023 TX AVG 71.6% Rank #174 / 200	455822
Parkwood Assisted Living	NH AL HOS MC PC RC SNF	Bedford	84 Facility 84 TX AVG 78 Rank #443 / 981	-	-	4.87 Facility 4.87 TX AVG 3.63 Rank #19 / 233	-36%	+34%	$0 Facility $0 TX AVG $81.8k Rank #1 / 238	15 Facility 15 TX AVG 25.9 Rank #53 / 235	3.8 Facility 3.8 TX AVG 3.7 Rank #164 / 235	-	103	-	34 Facility 34 TX AVG 42 Rank #866 / 1346	Lcs Phc Operator Mm LLC	$8.2MFiscal year ending 12/2023 Facility $8.2MFiscal year ending 12/2023 TX AVG $9.3M Rank #124 / 219	$5.8MFiscal year ending 12/2023 Facility $5.8MFiscal year ending 12/2023 TX AVG $5.4M Rank #68 / 219	70.3%Fiscal year ending 12/2023 Facility 70.3%Fiscal year ending 12/2023 TX AVG 71.6% Rank #49 / 200	675565
Mrc the Crossings	NH AL IL MC SNF	League City	68 Facility 68 TX AVG 78 Rank #526 / 981	-	-	4.65 Facility 4.65 TX AVG 3.63 Rank #31 / 233	-18%	+28%	$0 Facility $0 TX AVG $81.8k Rank #1 / 238	1 Facility 1 TX AVG 25.9 Rank #1 / 235	1.0 Facility 1.0 TX AVG 3.7 Rank #1 / 235	-	43	-	21 Facility 21 TX AVG 42 Rank #1080 / 1346	Happy Harbor Methodist Home, Inc	$6.2MFiscal year ending 12/2023 Facility $6.2MFiscal year ending 12/2023 TX AVG $9.3M Rank #174 / 219	$6.2MFiscal year ending 12/2023 Facility $6.2MFiscal year ending 12/2023 TX AVG $5.4M Rank #59 / 219	99.7%Fiscal year ending 12/2023 Facility 99.7%Fiscal year ending 12/2023 TX AVG 71.6% Rank #18 / 200	676400
Methodist Retirement Communities – Creekside Retirement Community	NH AL HC MC SNF	Huntsville	56 Facility 56 TX AVG 78 Rank #619 / 981	-	-	5.49 Facility 5.49 TX AVG 3.63 Rank #9 / 233	-67%	+51%	$0 Facility $0 TX AVG $81.8k Rank #1 / 238	13 Facility 13 TX AVG 25.9 Rank #37 / 235	3.3 Facility 3.3 TX AVG 3.7 Rank #125 / 235	-	41	-	87 Facility 87 TX AVG 42 Rank #14 / 1346	Methodist Retirement Communities	$6.1MFiscal year ending 12/2023 Facility $6.1MFiscal year ending 12/2023 TX AVG $9.3M Rank #177 / 219	$4.9MFiscal year ending 12/2023 Facility $4.9MFiscal year ending 12/2023 TX AVG $5.4M Rank #111 / 219	79.7%Fiscal year ending 12/2023 Facility 79.7%Fiscal year ending 12/2023 TX AVG 71.6% Rank #29 / 200	675964

Nursing Home Explorer

Who is the owner of Windsor Nursing and Rehabilitation Center of Harlingen?

Windsor Nursing and Rehabilitation Center of Harlingen is legally operated by Starr County Hospital District, and administered by Jeffrey Tait.

Is Windsor Nursing and Rehabilitation Center of Harlingen in a walkable area?

Windsor Nursing and Rehabilitation Center of Harlingen has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Windsor Nursing and Rehabilitation Center of Harlingen?

According to TX state health department records, Windsor Nursing and Rehabilitation Center of Harlingen's license number is 149845.

When does Windsor Nursing and Rehabilitation Center of Harlingen's license expire?

According to TX state health department records, Windsor Nursing and Rehabilitation Center of Harlingen's license expires on January 4, 2027.

What is the occupancy rate at Windsor Nursing and Rehabilitation Center of Harlingen?

Windsor Nursing and Rehabilitation Center of Harlingen's occupancy is 80%.

How long has Windsor Nursing and Rehabilitation Center of Harlingen been in business?

Windsor Nursing and Rehabilitation Center of Harlingen has been operating for approximately 54 years, based on available licensing and registration records.

Are pets allowed at Windsor Nursing and Rehabilitation Center of Harlingen?

No, Windsor Nursing and Rehabilitation Center of Harlingen has a no-pet policy.

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Windsor Nursing and Rehabilitation Center of Harlingen

Overview of Windsor Nursing and Rehabilitation Center of Harlingen

Quality ratings

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Contact Windsor Nursing and Rehabilitation Center of Harlingen

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

34 Licensed Practical Nurse

10 Medication Aide/Technician

10 Registered Nurse

3 Clinical Nurse Specialist

3 RN Director of Nursing

4 Physical Therapy Aide

4 Physical Therapy Assistant

13 Nurse Aide in Training

3 Other Dietary Services Staff

1 Dietitian

4 Respiratory Therapy Technician

1 Nurse Practitioner

2 Mental Health Service Worker

3 Speech Language Pathologist

1 Administrator

1 Qualified Social Worker

3 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Nurse Aide Training

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

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