Windsor Nursing and Rehabilitation Center of Harlingen

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Harlingen, TX

CMS overall rating

820 Camelot Dr, Harlingen, TX 78550 View map

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Windsor Nursing and Rehabilitation Center of Harlingen accepts Medicaid, Medicare, and private pay.

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Windsor Nursing and Rehabilitation Center of Harlingen accepts Medicaid, Medicare, and private pay.

Overview of Windsor Nursing and Rehabilitation Center of Harlingen

Burrowed in the vibrant community of Harlingen, TX, Windsor Nursing and Rehabilitation Center of Harlingen is an inviting senior living community every senior deserves, skilled nursing and clinical services, therapy services and rehabilitation, hospice services, and home health services. Well-appointed private accommodations are available for its residents. With a well-trained and dedicated team, residents can receive the utmost care and support they need throughout their stay.

Having top-of-the-line amenities and services, residents can enjoy the following: tasty and nutritious meals, internet services, cable services, and transportation assistance. Take time for self-care by visiting either its beauty salon or the therapy gym. Meet new friends by participating in diverse social activities. At Windsor Nursing and Rehabilitation Center of Harlingen, seniors are assured of a worry-free retirement.

Facility Direct Line (956) 423-2663

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 59m per day

vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +6% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	24m per day	▼ 7% State avg: 26m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 1m per day	▲ 6% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 59m per day	■ Avg State avg: 2h 1m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 2m per day	■ Avg State avg: 2h 59m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 27% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 22% State avg: 20m per day · National avg: 28m per day

Capacity and availability

61 days

154-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

54 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 44 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

80%

Higher than the Texas average: 63.5%

Occupied beds

123 / 154

Average occupied beds in Texas homes 75 beds

Facility TypeNursing

IssuanceJanuary 4, 2024

ExpirationJanuary 4, 2027

CountyCameron

License Number149845

Year Opened9/1/1971

QualificationNursing

Windsor Nursing and Rehabilitation Center of Harlingen is administered by Jeffrey Tait.

Management CompanySSC HARLINGEN OPERATING COMPANY LLC

OwnerStarr County Hospital District

Ownership TypeHOSPITAL DISTRICT/AUTHORITY

Medicaid and Medicare

154 units

Total beds

154 units

Staffing

Key information about the people who lead and staff this community.

Administrator Emailfmigl@regencyhealthcare.com

No Alzheimer's certification

Since 2024 · 2 years of data 1 citation

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Texas state average

Overall vs. TX average

Latest Inspection August 22, 2024

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	TX Average	vs. TX Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	6	This facility has 83% fewer total citations than a typical Texas assisted living residence (1 vs. TX avg 6).↓ 83% better
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	1	2	This facility has 50% fewer health citations than a typical Texas assisted living residence (1 vs. TX avg 2).↓ 50% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	1	6	This facility has 83% fewer life safety citations than a typical Texas assisted living residence (1 vs. TX avg 6).↓ 83% better
Citations per year Average citations per year since 2024.	0.5	3	This facility has 83% fewer citations per year than a typical Texas assisted living residence (0.5 vs. TX avg 3).↓ 83% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

August 22, 2024 inspection cited the facility twice for failing to meet Life Safety Code requirements for an existing Health Care Occupancy.
April 2024 inspection also found Life Safety Code deficiencies related to health care occupancy compliance.
No complaints were substantiated, and no enforcement actions were taken despite repeated Life Safety Code issues.

Show Inspection Reports

Inspections since 2023

Total health inspections 4

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

12 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Infection Control moderate citation Jun 12, 2025

Corrected

Pharmacy moderate citation Jun 12, 2025

Corrected

Quality of Care moderate citation Jun 12, 2025

Corrected

Care Planning moderate citation Jun 12, 2025

Corrected

Total staff 151

Employees 131

Contractors 20

Staff to resident ratio 1.24 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 63

Average shift 7.6 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 44,088

Nursing staff breakdown

8.1 hours

7.7 hours

7.5 hours

Contractor staffing

3,503 contractor hours this quarter

Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Speech Language Pathologist: 3 Occupational Therapy Aide: 3 Qualified Social Worker: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	50	0	50	18,018	92	100%	7.5
Licensed Practical Nurse	34	0	34	9,814	92	100%	7.7
Medication Aide/Technician	10	0	10	3,556	92	100%	8.4
Registered Nurse	10	0	10	2,359	92	100%	8.1
Clinical Nurse Specialist	3	0	3	1,655	72	78%	8.6
RN Director of Nursing	3	0	3	1,598	78	85%	8.9
Physical Therapy Aide	0	4	4	999	80	87%	6.7
Physical Therapy Assistant	0	4	4	897	64	70%	7.3
Nurse Aide in Training	13	0	13	826	58	63%	7.7
Other Dietary Services Staff	3	0	3	702	80	87%	8
Dietitian	1	0	1	582	73	79%	8
Respiratory Therapy Technician	0	4	4	548	80	87%	5.4
Nurse Practitioner	1	0	1	548	65	71%	8.4
Mental Health Service Worker	2	0	2	485	60	65%	7.9
Speech Language Pathologist	0	3	3	463	73	79%	5.9
Administrator	1	0	1	443	54	59%	8.2
Qualified Social Worker	0	1	1	407	63	68%	6.5
Occupational Therapy Aide	0	3	3	138	24	26%	4.3
Occupational Therapy Assistant	0	1	1	52	9	10%	5.8

50 Certified Nursing Assistant

% of Days 100%

34 Licensed Practical Nurse

% of Days 100%

10 Medication Aide/Technician

% of Days 100%

10 Registered Nurse

% of Days 100%

3 Clinical Nurse Specialist

% of Days 78%

3 RN Director of Nursing

% of Days 85%

4 Physical Therapy Aide

% of Days 87%

4 Physical Therapy Assistant

% of Days 70%

13 Nurse Aide in Training

% of Days 63%

3 Other Dietary Services Staff

% of Days 87%

1 Dietitian

% of Days 79%

4 Respiratory Therapy Technician

% of Days 87%

1 Nurse Practitioner

% of Days 71%

2 Mental Health Service Worker

% of Days 65%

3 Speech Language Pathologist

% of Days 79%

1 Administrator

% of Days 59%

1 Qualified Social Worker

% of Days 68%

3 Occupational Therapy Aide

% of Days 26%

1 Occupational Therapy Assistant

% of Days 10%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 4.3

50% better than State average

State average: 8.6

Functional decline score 12.9

19% better than State average

State average: 16.0

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 10.6%

34% better than State average

State average: 16.2%

Walking Ability Worsened 3.8%

76% better than State average

State average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 24.3%

55% worse than State average

State average: 15.7%

Falls with Major Injury 2.5%

23% better than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers 2.7%

40% better than State average

State average: 4.4%

Urinary Tract Infection 0.0%

100% better than State average

State average: 0.8%

Lost Too Much Weight 1.8%

49% better than State average

State average: 3.5%

Depressive Symptoms 0.7%

77% better than State average

State average: 2.9%

Antipsychotic Use 1.3%

84% better than State average

State average: 7.9%

Pneumococcal Vaccine 99.1%

In line with State average

State average: 97.3%

Influenza Vaccine 98.9%

In line with State average

State average: 97.9%

Short-stay resident measures

Significantly above average State avg: 3.1

Pneumococcal Vaccine 98.1%

9% better than State average

State average: 90.4%

Antipsychotic medication increase 0.2%

86% better than State average

State average: 1.4%

Influenza Vaccine 89.1%

In line with State average

State average: 88.0%

Re-hospitalized after SNF stay 24.2%

7% better than State average

State average: 25.9%

Emergency department visits 7.1%

41% better than State average

State average: 12.0%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 59.0%

10% better than State average

State average: 53.7%

Successful return to home or community 60.6%

20% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

73% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 122

Medicare

27.9% of residents

Medicaid

48.4% of residents

Private pay or other

23.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Windsor Nursing and Rehabilitation Center of Harlingen from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 71.8% ↑ 2.6pp vs 2022

Net Patient Income -$912.8K ↑ ~$263.4K vs 2022

Payroll Costs $4.5M ↑ ~$3.1M vs 2022

Operating Margin -8.8% ↑ 2.3pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2019	2020	2021	2022	2023
Occupancy %	93.9%	88.5%	92.4%	87.8%	86.2%	87.9%	89.4%	73.9%	71.5%	69.2%	71.8%
Beds	150	154	154	154	154	154	154	154	154	154	154
Net Income	$1,991,167	$1,536,173	$764,296	$242,210	-$602,487	-$226,092	$308,911	$558,429	$562,297	$575,790	$69,284
Gross Revenue	$14,911,517	$13,764,849	$13,841,169	$14,756,343	$14,696,744	$18,867,816	$21,415,672	$21,858,660	$22,654,174	$19,684,234	$10,774,704
Operating Expenses	$9,891,905	$9,292,826	$9,992,822	$11,121,239	$11,707,113	$11,243,184	$11,937,374	$12,370,384	$12,457,065	$11,754,462	$11,302,788
Net Patient Income	$1,988,857	$1,535,840	$764,034	$236,794	-$609,116	-$231,875	-$335,879	-$1,655,707	-$1,465,441	-$1,176,260	-$912,820
Net Patient Revenue	$11,880,762	$10,828,666	$10,756,856	$11,358,033	$11,097,997	$11,011,309	$11,601,495	$10,714,677	$10,991,624	$10,578,202	$10,389,968
Payroll Costs	$5,763,176	$5,641,649	$5,977,142	$5,848,892	$5,887,710	$5,688,333	$2,631,873	$2,228,654	$312,282	$1,383,968	$4,530,004
Operating Margin %	16.7%	14.2%	7.1%	2.1%	-5.5%	-2.1%	-2.9%	-15.5%	-13.3%	-11.1%	-8.8%
Medicare %	22.3%	14.2%	11.8%	13.1%	13.5%	10.0%	9.2%	14.1%	10.2%	11.0%	6.2%
Medicaid %	59.3%	61.4%	62.4%	57.8%	55.9%	57.3%	67.6%	64.4%	56.0%	54.4%	59.7%
Private %	18.3%	24.4%	25.9%	29.1%	30.6%	32.7%	23.2%	21.5%	33.8%	34.6%	34.1%
Net Patient Revenue/Day	$230	$218	$207	$230	$228	$223	$231	$257	$273	$272	$257
Cost/Day	$192	$187	$192	$225	$241	$228	$238	$297	$310	$302	$280
Avg Length of Stay	80.9 days	198.9 days	142.7 days	91.0 days	63.9 days	72.5 days	79.5 days	87.0 days	66.0 days	66.0 days	60.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$10.4M

Net patient income

-$912.8K

Nonprofit Nonprofit Corporation

Net patient revenue

$10.4M

Net patient income

-$912.8K

Other income

$982.1K

Payroll costs

$4.5M 43.6% of net patient revenue

Other operating costs

$6.8M

Total costs

$11.3M

What does this home offer?

No pets allowed

Housing Options: Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 20%

Private pay 73%

Medicaid 7%

Coverage residents most often leave under.

Medicare 14%

Private pay 72%

Medicaid 14%

2.7 miles from city center Estimated distance in miles from Harlingen's city center to Windsor Nursing and Rehabilitation Center of Harlingen's address, calculated via Google Maps.

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The information below is reported by the Texas Health and Human Services Commission.


Meadow Lake Senior Living – Tyler	NH AL IL MC RC SNF	Tyler	-	20	A+	33	1 Bed / 2 Bed
Windsor Nursing and Rehabilitation Center of Harlingen	NH MC RC SNF	Harlingen	-	154	-	44	Private Rooms
Mrc the Crossings	NH AL IL MC SNF	League City	-	48	-	21	-
Crestview Retirement Community	NH AL IL MC SNF	Bryan	-	48	A+	9	-
Methodist Retirement Communities – Creekside Retirement Community	NH AL HC MC SNF	Huntsville	-	56	-	87	-

Nursing Home Explorer

Who is the owner of Windsor Nursing and Rehabilitation Center of Harlingen?

Windsor Nursing and Rehabilitation Center of Harlingen is legally operated by Starr County Hospital District, and administered by Jeffrey Tait.

Is Windsor Nursing and Rehabilitation Center of Harlingen in a walkable area?

Windsor Nursing and Rehabilitation Center of Harlingen has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Windsor Nursing and Rehabilitation Center of Harlingen?

According to TX state health department records, Windsor Nursing and Rehabilitation Center of Harlingen's license number is 149845.

When does Windsor Nursing and Rehabilitation Center of Harlingen's license expire?

According to TX state health department records, Windsor Nursing and Rehabilitation Center of Harlingen's license expires on January 4, 2027.

What is the occupancy rate at Windsor Nursing and Rehabilitation Center of Harlingen?

Windsor Nursing and Rehabilitation Center of Harlingen's occupancy is 80%.

Are pets allowed at Windsor Nursing and Rehabilitation Center of Harlingen?

No, Windsor Nursing and Rehabilitation Center of Harlingen has a no-pet policy.

Does Windsor Nursing and Rehabilitation Center of Harlingen operate as a for-profit or non-profit?

Windsor Nursing and Rehabilitation Center of Harlingen is registered as a non-profit in TX.

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Windsor Nursing and Rehabilitation Center of Harlingen

Overview of Windsor Nursing and Rehabilitation Center of Harlingen

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Memory & Specialized Care

Contact Windsor Nursing and Rehabilitation Center of Harlingen

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

34 Licensed Practical Nurse

10 Medication Aide/Technician

10 Registered Nurse

3 Clinical Nurse Specialist

3 RN Director of Nursing

4 Physical Therapy Aide

4 Physical Therapy Assistant

13 Nurse Aide in Training

3 Other Dietary Services Staff

1 Dietitian

4 Respiratory Therapy Technician

1 Nurse Practitioner

2 Mental Health Service Worker

3 Speech Language Pathologist

1 Administrator

1 Qualified Social Worker

3 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Nurse Aide Training

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

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