Total health inspections
3
Hawaii average 4.4
Last Health inspection on Nov 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Yukio Okutsu State Veterans Home
Nursing Home
Yukio Okutsu State Veterans Home
Nursing Home
Conveniently located near Hilo Benioff Medical Center and Wailuku River State Park in Hilo, HI, Yukio Okutsu State Veterans Home is a distinct community that offers veterans care. Featuring different levels of care, including skilled nursing, respite, and hospice care, the community strives to meet Veterans’ unique needs. Here, residents also enjoy a maintenance-free lifestyle with a kind and highly skilled team helping with their daily living activities and household chores 24/7.
Activities are carefully curated according to residents’ interests and strengths to maximize enjoyment and wellness. With delicious and well-balanced dining options, residents can rest assured of having the finest dining experience that satisfy their dietary needs and preferences. The community also provides physical, occupational, and speech therapy to enhance residents’ living experiences. Veterans ease their worries and receive the utmost care they deserve amidst the community’s friendly setting and welcoming spaces.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
95
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
62.4%
Residents per day (avg)
64
Occupancy rate
62.4%
Residents per day (avg)
64
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
69% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 years
Finances and operations
Proprietary home
Corporation
Home revenue
$13.8M
Operating loss
-$459.3K
Proprietary home
Corporation
Home revenue
$13,814,624.00
Operating loss
$-459,290.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
Additional licensing details
CMS Certification Number:
125058
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Wesley Rogers, Regional Vice President
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
Dining Services
Transportation Services
Social and Recreational Activities
Types of Care at Yukio Okutsu State Veterans Home
Nursing Home
Respite Care
Hospice Care
Compare Nursing Homes around Hilo
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Yukio Okutsu State Veterans Home
-13%
+11%
-16%
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Hilo
95
No
9
EAST HAWAII STATE VETERANS HOME
62.4%
$12,439,694.00
$5,852,913.00
47.1%
63.60
4.6695
1
39
3
-13%+11%-16%Private / Semi-Private Rooms
Hale Anuenue Restorative Care
-22%
-10%
-7%
SNF
Nursing Homes 24/7 care needed
1333 Waianuenue Ave
120
No
7
KAHOOKELE, GAIL
68.7%
$17,502,953.00
$5,701,839.00
32.6%
91.70
3.7842
-
31
2
-22%-10%-7%Private / Semi-Private Rooms
Life Care Center of Hilo
-15%
-20%
+10%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Hilo
252
No
11
LEMANUA, LEMAPU
81.7%
$41,264,897.00
$12,091,338.00
29.3%
221.60
3.3801
-
40
-
-15%-20%+10%Private / Semi-Private Rooms
Yukio Okutsu State Veterans Home
Type of care:
HC
SNF
RC
Community:
Hilo
Bed Count:
95
Pets Allowed:
No
Operator:
EAST HAWAII STATE VETERANS HOME
CCN:
125058
Occupancy:
62.4%
Home Revenue:
$12,439,694.00
Payroll Costs:
$5,852,913.00
Payroll %:
47.1%
Avg Residents/Day:
63.60
Overall Rating:
Adj Nurse Hours:
4.6695
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
39
Severe Citations:
3
RN share vs State Avg:
-13%
-13%
Staffing vs State Avg:
+11%
+11%
Occupancy vs State Avg:
-16%
-16%
Bed Options:
Private / Semi-Private Rooms
Hale Anuenue Restorative Care
Type of care:
SNF
Community:
1333 Waianuenue Ave
Bed Count:
120
Pets Allowed:
No
Operator:
KAHOOKELE, GAIL
CCN:
125045
Occupancy:
68.7%
Home Revenue:
$17,502,953.00
Payroll Costs:
$5,701,839.00
Payroll %:
32.6%
Avg Residents/Day:
91.70
Overall Rating:
Adj Nurse Hours:
3.7842
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
31
Severe Citations:
2
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
-7%
-7%
Bed Options:
Private / Semi-Private Rooms
Life Care Center of Hilo
Type of care:
MC
SNF
Community:
Hilo
Bed Count:
252
Pets Allowed:
No
Operator:
LEMANUA, LEMAPU
CCN:
125040
Occupancy:
81.7%
Home Revenue:
$41,264,897.00
Payroll Costs:
$12,091,338.00
Payroll %:
29.3%
Avg Residents/Day:
221.60
Overall Rating:
Adj Nurse Hours:
3.3801
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
40
RN share vs State Avg:
-15%
-15%
Staffing vs State Avg:
-20%
-20%
Occupancy vs State Avg:
+10%
+10%
Bed Options:
Private / Semi-Private Rooms
Places of interest near Yukio Okutsu State Veterans Home
1.8 miles from city center
1180 Waianuenue Ave, Hilo, HI 96720
Calculate Travel Distance to Yukio Okutsu State Veterans Home
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
101
Total Staff
77
Employees
24
Contractors
25,787
Total Hours (Quarter)
38
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 18 | 8.2 | Yes |
| Licensed Practical Nurse | 8 | 8.6 | Yes |
| Certified Nursing Assistant | 51 | 7.6 | No |
Staff by Category
Administration ⓘ
0 staff
0hs shift avg
Nursing Staff ⓘ
85 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
0 staff
0hs shift avg
Therapy Services ⓘ
15 staff
5.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.3hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
13.8%
of total hours from contractors
3,556 contractor hours this quarter
Physical Therapy Aide: 1
Speech Language Pathologist: 4
Licensed Practical Nurse: 6
Physical Therapy Assistant: 4
Qualified Social Worker: 1
Respiratory Therapy Technician: 6
Registered Nurse: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 51 | 0 | 51 | 15,964 | 78 | 86% | 7.6 |
| Registered Nurse | 16 | 2 | 18 | 5,372 | 87 | 96% | 8.2 |
| Licensed Practical Nurse | 2 | 6 | 8 | 2,212 | 89 | 98% | 8.6 |
| Nurse Aide in Training | 8 | 0 | 8 | 774 | 19 | 21% | 7.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 599 | 75 | 82% | 6.6 |
| Physical Therapy Aide | 0 | 1 | 1 | 381 | 55 | 60% | 6.9 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 267 | 60 | 66% | 3.8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 161 | 50 | 55% | 2.7 |
| Qualified Social Worker | 0 | 1 | 1 | 59 | 25 | 27% | 2.3 |
Health Inspection History
Inspections
Total health citations
39
Citations per inspection
13
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 39 citations resulted from standard inspections; and 1 of 39 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Hawaii averageHawaii average: 0.1
Serious Health citations
3
3
200% worse than Hawaii averageHawaii average: 1
0 critical citations
3 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Nov 15, 2024
Corrected
Infection Control moderate citation
Nov 15, 2024
Corrected
Nursing Services moderate citation
Nov 15, 2024
Corrected
Nutrition moderate citation
Nov 15, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: State Government
Part of: Hawaii Health Systems Corporation
Resident Census by Payment Source
16
Total Residents
Medicaid
16
(100%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
12% better than Hawaii averageHawaii average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.4
23% better than Hawaii averageHawaii average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
33% better than Hawaii averageHawaii average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.1%
Percent of long-stay residents whose ability to move independently worsened
20.1%
22% better than Hawaii averageHawaii average: 25.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.3%
22% better than Hawaii averageHawaii average: 18.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
82% worse than Hawaii averageHawaii average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
In line with Hawaii averageHawaii average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
28% better than Hawaii averageHawaii average: 2.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.8%
Percent of long-stay residents who lose too much weight
5.8%
23% worse than Hawaii averageHawaii average: 4.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.0%
Percent of long-stay residents who have depressive symptoms
11.0%
650% worse than Hawaii averageHawaii average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.1%
Percent of long-stay residents who received an antipsychotic medication
10.1%
In line with Hawaii averageHawaii average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
In line with Hawaii averageHawaii average: 96.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.8%
In line with Hawaii averageHawaii average: 95.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.37
Number of hospitalizations per 1,000 long-stay resident days.
0.37
72% better than Hawaii averageHawaii average: 1.34
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.00
100% better than Hawaii averageHawaii average: 0.89
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.6%
5% worse than Hawaii averageHawaii average: 83.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
6.6%
Percent of short-stay residents who newly received an antipsychotic medication
6.6%
469% worse than Hawaii averageHawaii average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
In line with Hawaii averageHawaii average: 84.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.6%
31% worse than Hawaii averageHawaii average: 19.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.5%
51% worse than Hawaii averageHawaii average: 10.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
4.6%
Percentage of SNF residents who experience falls with major injury during their stay.
4.6%
491% worse than Hawaii averageHawaii average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
58.8%
Rate of successful return to home or community from a skilled nursing facility.
58.8%
16% better than Hawaii averageHawaii average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K
65% lower than Hawaii averageHawaii average: $38K
Number of fines
1
34% fewer fines than Hawaii averageHawaii average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Hawaii averageHawaii average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$13K
Hawaii average
$38K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 30, 2023
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Yukio Okutsu State Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
62.4%
↓ 2.0pp vs 2023
Net Income
-$459,290
↓ ~$197K vs 2023
Total Payroll
$7,666,358
↑ ~$4.1M vs 2023
Profit Margin
-3.7%
↑ 0.7pp vs 2023
Loading trend charts...
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