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A luxury assisted living place, The Reserve at Thousand Oaks stands as one of the best retirement communities in the area. The community prides itself on achieving a safe and secure community for residents to do as they please with assistance with daily living. Residents from different living options receive personalized care that allows them to obtain the necessary care while promoting an active lifestyle. The Reserve does not only encourage residents to feel relaxed and at ease but also to practice a lifestyle that is healthy for their well-being.
As an MBK Senior Living home, the retirement home prioritizes the holistic wellness of its residents. A list of enriching and engaging activities for residents includes gardening, exercise programs, watching at the in-house movie theater, and many more. As for their premier services, residents do not have to worry about housekeeping, laundry, transportation, and respite stays– all of these are offered by management to ensure that they live comfortably and hassle-free.
Higher than the California average: 72.8%The Reserve at Thousand Oaks is legally operated by Msl Community Management Llc/the Reserve Msl Llc, and administrated by Elizabeth Spencer.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
10 points below the California average for assisted living residences (81/100)
Inspection score: 71 out of 100. Letter grade C-. 10 points below the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 10 | This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 4 | 3 | This facility has 33% more serious citations (type a) than a typical California assisted living residence (4 vs. CA avg 3).↑ 33% worse Rank #828 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 828th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 6 | 4 | This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2022.
| 2.5 | 2.5 | This facility has citations per year in line with the California average (2.5 vs. CA avg 2.5).— At avg |
|
Citations per inspection
Average citations per inspection.
| 0.5 | 3.3 | This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 21 | 16 | This facility has 31% more total visits than a typical California assisted living residence (21 vs. CA avg 16).↑ 31% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 13 | 13 | This facility has complaint visits in line with the California average (13 vs. CA avg 13).— At avg Rank #953 / 1397 Complaint visits — State benchmarked This home is ranked 953rd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Room Sizes: 285-430 / 285-430 / 575 / 1,020 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
6.9 miles from city center
Estimated distance in miles from Thousand Oaks's city center to The Reserve at Thousand Oaks's address, calculated via Google Maps.
— 1.61 miles to nearest hospital (Los Robles Regional Medical Center)
Add your location
The Reserve at Thousand Oaks is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| The Reserve at Thousand Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Thousand Oaks (North Moorpark Road) | 170
Facility
170
CA AVG
103
Rank
#256 / 1658 | Yes |
36
Facility
36
CA AVG
57
Rank
#1629 / 2093 | 4 | 13
Facility
13
CA AVG
13
Rank
#953 / 1397 | 4
Facility
4
CA AVG
3
Rank
#828 / 1164 | 7
Facility
7
CA AVG
13
Rank
#805 / 1487 |
80.0%
Facility
80.0%
CA AVG
74.8%
Rank
#593 / 1368 | A+ | Msl Community Management LLC/The Reserve Msl LLC | Studio / 1 Bed / 2 Bed |
| Belmont Village Senior Living Thousand Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (North Moorpark Road) | 158
Facility
158
CA AVG
103
Rank
#311 / 1658 | Yes |
21
Facility
21
CA AVG
57
Rank
#1840 / 2093 | 4 | 13
Facility
13
CA AVG
13
Rank
#953 / 1397 | 8
Facility
8
CA AVG
3
Rank
#1015 / 1164 | 14
Facility
14
CA AVG
13
Rank
#511 / 1487 |
72.2%
Facility
72.2%
CA AVG
74.8%
Rank
#791 / 1368 | A+ | Bmsh I Belmont To Gp LLC; Belmont Three LLC | Studio / 1 Bed / 2 Bed |
| Sage Mountain Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Newbury Park | 145
Facility
145
CA AVG
103
Rank
#389 / 1658 | Yes |
14
Facility
14
CA AVG
57
Rank
#1914 / 2093 | 5 | 53
Facility
53
CA AVG
13
Rank
#1360 / 1397 | 31
Facility
31
CA AVG
3
Rank
#1160 / 1164 | 7
Facility
7
CA AVG
13
Rank
#805 / 1487 |
70.3%
Facility
70.3%
CA AVG
74.8%
Rank
#838 / 1368 | A+ | Sage Mountain Sr. Housing Partners; Agemark Mgmt | Studio / 1 Bed / 2 Bed |
| Hillcrest Royale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 145
Facility
145
CA AVG
103
Rank
#389 / 1658 | No |
79
Facility
79
CA AVG
57
Rank
#451 / 2093 | 4 | 3
Facility
3
CA AVG
13
Rank
#441 / 1397 | 9
Facility
9
CA AVG
3
Rank
#1033 / 1164 | 23
Facility
23
CA AVG
13
Rank
#289 / 1487 |
62.8%
Facility
62.8%
CA AVG
74.8%
Rank
#1054 / 1368 | A+ | The Retirement Home, Inc. | Studio / 1 Bed / 2 Bed |
| Sunrise of Westlake Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks | 124
Facility
124
CA AVG
103
Rank
#542 / 1658 | Yes |
74
Facility
74
CA AVG
57
Rank
#599 / 2093 | 4 | 3
Facility
3
CA AVG
13
Rank
#441 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 21
Facility
21
CA AVG
13
Rank
#336 / 1487 |
70.2%
Facility
70.2%
CA AVG
74.8%
Rank
#842 / 1368 | A+ | Szr Westlake Village; Sunrise Senior Living Mgt | Studio / 1 Bed / 2 Bed |
The Reserve at Thousand Oaks is in the North Moorpark Road neighborhood of Thousand Oaks.
The legal owner and operator of The Reserve at Thousand Oaks is Msl Community Management Llc/The Reserve Msl Llc.
The Reserve at Thousand Oaks has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Reserve at Thousand Oaks's occupancy is 80%.
Elizabeth Spencer is the administrator of The Reserve at Thousand Oaks.
The Reserve at Thousand Oaks has 170 beds.
The Reserve at Thousand Oaks has had 10 recently reported deficiencies.
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