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Autumn House East
Independent Living, Assisted Living & Memory Care · East York, PA
Exterior of Autumn House East with landscaping and signage Architectural floor plan of a resident room Residents engaging in an activity in a common area Resident playing piano in a cozy interior setting Residents enjoying conversation in a common area Senior woman exercising with dumbbells indoors Two smiling residents enjoying an activity indoors Residents enjoying a snack and conversation in common area Residents engaged in conversation at a common area Senior woman reading in a cozy chair by the window Staff interacting with a resident in a cozy environment Staff and resident engaged in a fun, active moment Residents and staff engaging in an exercise activity Resident gardening on the patio Residents and staff engaging in activity in a common area An elderly woman reading a book in a cozy library

Autumn House East

Independent Living, Assisted Living & Memory Care · East York, PA
2618 E Market St, East York, PA 17402 View map Calculator: See prices in your area
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Overview of Autumn House East

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Operating for eight years, Autumn House East is a personal care home in East York, Pennsylvania, that offers independent living, personal care, and memory care. The community also features private and semi-private accommodations in a two-story setting, with monthly rates starting at $2,000. Operated by 2618 E Market Street Operating Company LLC, it is currently at an 80% occupancy rate.

Services include 24-hour staffing, housekeeping, laundry, and transportation. Moreover, amenities such as a fitness center, spa, wellness center, dining room, restaurant, and garden are available on-site. A diverse schedule of movie nights, creative classes, outdoor activities, spiritual gatherings, and fitness programs also encourages social engagement and overall well-being. Some nearby destinations are also accessible on foot, as it is located in a neighborhood with a Walk Score of 50.

State inspections have also emphasized building maintenance, safety systems, medication management, and resident care practices. In connection, corrective actions were promptly implemented.

Facility Direct Line (717) 755-5911
Facility Direct Line (717) 755-5911
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Bed community size
150-bed community Rank #51 / 553Bed count — State benchmarkedThis home is ranked 51st out of 553 homes in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 66 / 100 Rank #166 / 667Walk Score — State benchmarkedThis home is ranked 166th out of 667 homes in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
80%
Rank #146 / 507Occupancy rate — State benchmarkedThis home is ranked 146th out of 507 homes in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 507. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Pennsylvania average: 78.7%
Occupied beds
120 / 150
Average occupied beds in Pennsylvania homes 103 beds

Awards

Bronze National Quality Award from AHCA/NCAL

License Details

Facility TypePersonal Care Homes
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyYork
License Number338230
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA

Ownership & Operating Entity

Autumn House East is legally operated by 2618 E Market Street Operating Company LLC.

Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Michael Shugars, Executive Director (per BBB, record updated Jul 2026)

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Minimum Age55+
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Fitness Center
Spa
Dining
Garden
Transportation
Housekeeping
Laundry
Wellness Center
ActivitiesThe community offers a calendar filled with activities including movie nights, creative classes, outdoor activities, spiritual gatherings, and fitness classes
Wellness ProgramMemory Care program, 2 hours of daily nursing care, activities designed for their unique needs
Specific ProgramsPersonal Care
Religious Services

Pricing & Financial Information

Starting Price$2,000 per month

Contact Autumn House East

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 170 citations 5 complaints 11 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

11 points below the Pennsylvania average for assisted living residences (83/100)

Rank #362 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 362nd out of 460 homes in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 72 out of 100. Letter grade C-. 11 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (170% above)
• Citations per inspection (172% above)
• Total complaints (25% above)
• Complaints per year (25% above) 2 Better Metrics better than Pennsylvania average:
• Inspections with citations (13% below)
• Inspection citation rate (12% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 17063 This facility has 170% more total citations than a typical Pennsylvania assisted living residence (170 vs. PA avg 63).↑ 170% worse Rank #442 / 478 Total citations — State benchmarked This home is ranked 442nd out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Info Average citations per inspection. 15.55.7 This facility has 172% more citations per inspection than a typical Pennsylvania assisted living residence (15.5 vs. PA avg 5.7).↑ 172% worse Rank #461 / 478 Citations per inspection — State benchmarked This home is ranked 461st out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1111 This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 78 This facility has 13% fewer inspections with citations than a typical Pennsylvania assisted living residence (7 vs. PA avg 8).↓ 13% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 64%73% This facility has 9 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (64% vs. PA avg 73%).↓ 9% better Rank #205 / 478 Inspection citation rate — State benchmarked This home is ranked 205th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 54 This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse Rank #343 / 478 Total complaints — State benchmarked This home is ranked 343rd out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 10.8 This facility has 25% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.8).↑ 25% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Room / Semi-Private Room

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Michael Shugars

Executive Director

Places of interest near Autumn House East

Address 0.7 miles from city center Info Estimated distance in miles from East York's city center to Autumn House East's address, calculated via Google Maps.

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Financial Assistance for
Independent Living in Pennsylvania

Autumn House East is located in East York, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Autumn House East

Who is the owner of Autumn House East?

Autumn House East is legally operated by 2618 E Market Street Operating Company LLC.

Is Autumn House East in a walkable area?

Autumn House East has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Autumn House East?

According to PA state health department records, Autumn House East's license number is 338230.

When does Autumn House East's license expire?

According to PA state health department records, Autumn House East's license expires on November 14, 2026.

What is the occupancy rate at Autumn House East?

Autumn House East's occupancy is 80%.

How long has Autumn House East been in business?

Autumn House East has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at Autumn House East?

Yes, Autumn House East allows residents to bring their pets.

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