Garden Spot Village

Nursing Home, Adult Day Care, Assisted Living, Independent Living & Memory Care · New Holland, PA

CMS overall rating

433 S Kinzer Ave, New Holland, PA 17557 View map

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Garden Spot Village accepts Medicare, Medicaid, and private pay.

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Garden Spot Village accepts Medicare, Medicaid, and private pay.

Overview of Garden Spot Village

Indulge in an engaging lifestyle at Garden Spot Village, a dynamic senior living community based in Berks County, New Holland, PA, providing award-winning continuum of care. The community offers excellent independent living, personal care, memory care, skilled nursing and rehabilitation services. From assistance with daily living activities to 24/7 nursing care, the community got residents’ needs covered even as it continues to change. Residents are provided with comfortable residences designed to accommodate various needs and deliver utmost comfort and security.

Committed to enabling residents to live a vibrant and active retirement life, the community offers plenty of opportunities to enjoy, connect with others, and make lasting memories with their wide array of activities, celebrations, special events, and exciting trips. The community also features their elegant dining room that offers table-side service and exquisite menus that are both healthy and delicious, providing an excellent dining experience that nourishes both body and soul. Here, residents find plenty of opportunities to live with purpose and a wide range of support that empowers them to do so.

Facility Direct Line (717) 355-6000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 9m per day

vs avg

2 of 6 metrics below state avg

Standout metric Nurse Aide is +36% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 1m per day	▲ 30% State avg: 47m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 11m per day	▲ 29% State avg: 55m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 59m per day	▲ 36% State avg: 2h 12m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 33m per day	▲ 29% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 65% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	29m per day	▼ 11% State avg: 33m per day · National avg: 28m per day

Capacity and availability

105 days

110-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 32 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

56%

Lower than the Pennsylvania average: 78.7%

Occupied beds

62 / 110

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

StatusLicensed

IssuanceSeptember 11, 2025

ExpirationSeptember 11, 2026

CountyLancaster

License LevelFULL

License Number321940

CMS Certification Number396079

Garden Spot Village is legally operated by Garden Spot Village.

Profit StatusNonprofit

59 Total Daily Staff PA avg: 76.9

44 Waking Staff

0 Resident Support Staff

59 Residents Served

7 Current Residents

Since 2021 · 5 years of data 6 citations 1 complaint 4 inspections 5 waivers

Inspection Score

9 points above the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
5
vs 0.9 avg
↑ 456% higher than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Latest Inspection May 13, 2025 Renewal

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	6	63	This facility has 90% fewer total citations than a typical Pennsylvania assisted living residence (6 vs. PA avg 63).↓ 90% better Rank #26 / 482 Total citations — State benchmarked This home is ranked 26th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2021.	1.2	12.6	This facility has 90% fewer citations per year than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 12.6).↓ 90% better
Citations per inspection Average citations per inspection.	1.5	5.7	This facility has 74% fewer citations per inspection than a typical Pennsylvania assisted living residence (1.5 vs. PA avg 5.7).↓ 74% better Rank #44 / 482 Citations per inspection — State benchmarked This home is ranked 44th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	4	11	This facility has 64% fewer total inspections than a typical Pennsylvania assisted living residence (4 vs. PA avg 11).↓ 64% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	2	8	This facility has 75% fewer inspections with citations than a typical Pennsylvania assisted living residence (2 vs. PA avg 8).↓ 75% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	50%	73%	This facility has 23 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (50% vs. PA avg 73%).↓ 23% better Rank #76 / 482 Inspection citation rate — State benchmarked This home is ranked 76th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	4	This facility has 75% fewer total complaints than a typical Pennsylvania assisted living residence (1 vs. PA avg 4).↓ 75% better Rank #110 / 482 Total complaints — State benchmarked This home is ranked 110th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2021.	0.2	0.8	This facility has 75% fewer complaints per year than a typical Pennsylvania assisted living residence (0.2 vs. PA avg 0.8).↓ 75% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

May 13, 2025 renewal inspection found three deficiencies, including posting a staff education waiver and incomplete resident assessments, with the facility fully implementing its plan of correction.
January 18, 2023 inspection cited four deficiencies involving safety (fireplace screen), food storage, emergency phone numbers, and medication training; all plans of correction were accepted and implemented.
September 21, 2021 inspection noted two deficiencies on emergency evacuation notification and missing prescribed medication, with accepted and implemented plans of correction.

Show Inspection Reports

Inspections since 2024

Total health inspections 3

State average N/A

Last Health inspection on Nov 2025

Total health citations

State average N/A

Citations per inspection

1.33

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 4 citations resulted from standard inspections; and 1 of 4 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

2 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 2 years)

Quality of Care serious citation Nov 13, 2025

Nursing Services moderate citation Dec 13, 2024

Corrected

Quality of Care serious citation Jan 05, 2024

Corrected

Care Planning moderate citation Jan 05, 2024

Corrected

Total staff 138

Employees 122

Contractors 16

Staff to resident ratio 1.94 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 50

Average shift 7.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 36,118

Nursing staff breakdown

8.1 hours

8.4 hours

8.5 hours

Contractor staffing

1,853 contractor hours this quarter

Speech Language Pathologist: 4 Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Physical Therapy Aide: 2 Physical Therapy Assistant: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	52	0	52	17,671	92	100%	8.5
Licensed Practical Nurse	28	0	28	7,170	92	100%	8.4
Registered Nurse	19	0	19	3,158	92	100%	8.1
Clinical Nurse Specialist	8	0	8	2,511	88	96%	7.3
Other Dietary Services Staff	9	0	9	1,645	92	100%	6.5
Mental Health Service Worker	2	0	2	799	64	70%	7.7
Nurse Practitioner	1	0	1	472	59	64%	8
Administrator	1	0	1	444	56	61%	7.9
Occupational Therapy Aide	0	1	1	403	50	54%	8.1
Nurse Aide in Training	2	0	2	397	50	54%	7.9
Physical Therapy Aide	0	2	2	373	63	68%	5.9
Physical Therapy Assistant	0	1	1	333	61	66%	5.5
Speech Language Pathologist	0	4	4	317	61	66%	4.9
Respiratory Therapy Technician	0	3	3	215	59	64%	3.6
Qualified Social Worker	0	3	3	163	39	42%	4.2
Occupational Therapy Assistant	0	1	1	45	29	32%	1.6
Medical Director	0	1	1	4	3	3%	1.2

52 Certified Nursing Assistant

% of Days 100%

28 Licensed Practical Nurse

% of Days 100%

19 Registered Nurse

% of Days 100%

8 Clinical Nurse Specialist

% of Days 96%

9 Other Dietary Services Staff

% of Days 100%

2 Mental Health Service Worker

% of Days 70%

1 Nurse Practitioner

% of Days 64%

1 Administrator

% of Days 61%

1 Occupational Therapy Aide

% of Days 54%

2 Nurse Aide in Training

% of Days 54%

2 Physical Therapy Aide

% of Days 68%

1 Physical Therapy Assistant

% of Days 66%

4 Speech Language Pathologist

% of Days 66%

3 Respiratory Therapy Technician

% of Days 64%

3 Qualified Social Worker

% of Days 42%

1 Occupational Therapy Assistant

% of Days 32%

1 Medical Director

% of Days 3%

View All Staffing Data

Total fines amount $8K

86% lower than State average

State average: $59K

Number of fines 1

52% fewer fines than State average

State average: 2.1

Payment Denials 0

100% fewer payment denials than State average

State average: 0.2

Fines amount comparison

This facility $8K

State average $59K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 5, 2024 · $8K

Civil Money Penalty Jan 5, 2024

$8K

Last updated: Jan 2026

High-risk clinical events score 11.7

7% worse than State average

State average: 11.0

Functional decline score 26.5

19% worse than State average

State average: 22.2

Long-stay resident measures

Average State avg: 3.7

Need for Help with Daily Activities Increased 18.2%

In line with State average

State average: 19.0%

Walking Ability Worsened 24.5%

16% worse than State average

State average: 21.1%

Low Risk Residents with Bowel/Bladder Incontinence 36.6%

37% worse than State average

State average: 26.7%

Falls with Major Injury 4.6%

44% worse than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers 3.7%

34% better than State average

State average: 5.5%

Urinary Tract Infection 5.1%

189% worse than State average

State average: 1.8%

Lost Too Much Weight 7.7%

15% worse than State average

State average: 6.6%

Depressive Symptoms 4.7%

14% better than State average

State average: 5.5%

Antipsychotic Use 21.9%

28% worse than State average

State average: 17.1%

Pneumococcal Vaccine 100.0%

15% better than State average

State average: 86.9%

Influenza Vaccine 97.0%

In line with State average

State average: 93.5%

Hospitalizations per 1,000 days 1.55

8% better than State average

State average: 1.68

ED visits per 1,000 days 0.52

57% better than State average

State average: 1.20

Short-stay resident measures

Significantly above average State avg: 3.2

Pneumococcal Vaccine 96.6%

40% better than State average

State average: 68.8%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.5%

Influenza Vaccine 96.7%

41% better than State average

State average: 68.7%

Re-hospitalized after SNF stay 17.7%

23% better than State average

State average: 23.1%

Emergency department visits 5.0%

49% better than State average

State average: 9.8%

Falls with major injury 1.3%

73% worse than State average

State average: 0.8%

Ability to care for self at discharge 40.0%

25% worse than State average

State average: 53.7%

Successful return to home or community 48.9%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

60% of new residents, usually for short-term rehab.

Typical stay 12 days

Private pay

34% of new residents, often for short stays.

Typical stay 2 years

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Total residents 71

Medicare

7% of residents

Medicaid

19.7% of residents

Private pay or other

73.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Garden Spot Village from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 152.6% ↑ 64.3pp vs 2023

Net Patient Income -$38.5M ↓ ~$5.6M vs 2023

Payroll Costs $19.0M ↑ ~$1.5M vs 2023

Operating Margin -381.0% ↓ 40.2pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	96.1%	98.0%	99.2%	84.6%	85.0%	85.4%	85.5%	84.8%	83.9%	85.7%	87.7%	88.3%	152.6%
Beds	73	159	159	189	183	183	183	183	183	183	183	183	110
Net Income	-$1,278,133	$6,180,526	$1,387,147	$2,009,332	$1,311,033	$4,902,738	$3,846,010	$1,858,459	-$6,379,379	$8,989,762	$6,289,680	$5,929,586	$6,592,699
Gross Revenue	$9,156,527	$9,316,986	$10,152,512	$10,782,349	$10,793,473	$11,283,627	$11,640,132	$11,572,442	$11,468,488	$11,974,209	$11,863,329	$12,783,546	$14,078,368
Operating Expenses	$26,519,499	$27,145,532	$29,798,617	$30,750,285	$31,647,701	$33,272,971	$35,139,986	$36,874,739	$40,962,252	$38,309,140	$40,336,246	$42,539,388	$48,645,885
Net Patient Income	-$19,726,630	-$19,099,030	-$21,434,906	-$21,857,752	-$23,654,259	-$24,980,238	-$26,324,157	-$28,561,502	-$32,873,043	-$29,436,601	-$31,762,370	-$32,890,023	-$38,533,227
Net Patient Revenue	$6,792,869	$8,046,502	$8,363,711	$8,892,533	$7,993,442	$8,292,733	$8,815,829	$8,313,237	$8,089,209	$8,872,539	$8,573,876	$9,649,365	$10,112,658
Payroll Costs	$11,536,067	$11,629,750	$13,239,991	$13,175,956	$13,488,959	$11,826,658	$12,334,654	$13,499,756	$14,522,666	$16,288,416	$16,279,131	$17,533,969	$19,009,093
Operating Margin %	-290.4%	-237.4%	-256.3%	-245.8%	-295.9%	-301.2%	-298.6%	-343.6%	-406.4%	-331.8%	-370.5%	-340.9%	-381.0%
Medicare %	11.0%	4.3%	3.6%	4.7%	5.2%	4.9%	3.8%	3.0%	2.8%	2.0%	2.1%	3.8%	2.6%
Medicaid %	0.0%	8.6%	8.1%	10.0%	7.4%	8.7%	9.3%	11.1%	9.6%	10.0%	11.1%	8.1%	9.0%
Private %	89.0%	87.0%	88.3%	85.3%	87.4%	86.4%	86.9%	85.9%	87.6%	87.9%	86.8%	88.0%	88.4%
Net Patient Revenue/Day	$265	$141	$145	$152	$140	$145	$154	$147	$144	$155	$146	$164	$165
Cost/Day	$1,033	$477	$518	$527	$556	$583	$615	$651	$729	$670	$689	$721	$792
Avg Length of Stay	219.4 days	181.5 days	378.3 days	215.5 days	152.3 days	159.4 days	215.7 days	181.4 days	160.1 days	220.1 days	136.1 days	116.5 days	105.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$10.1M

Net patient income

-$38.5M

Nonprofit Nonprofit Corporation

Net patient revenue

$10.1M

Net patient income

-$38.5M

Other income

$45.1M

Payroll costs

$19.0M 188% of net patient revenue

Other operating costs

$29.6M

Total costs

$48.6M

What does this home offer?

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed / Cottage

Building Type: Mid-rise

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (60% of admissions), and a typical Medicare stay runs around 12 days.

Coverage residents most often arrive under.

Medicare 60%

Private pay 34%

Medicaid 7%

Coverage residents most often leave under.

Medicare 19%

Private pay 74%

Medicaid 7%

Managed by Sandra Lawson

Executive Director, Garden Spot Village

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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.


Garden Spot Village	NH ADC AL IL MC	New Holland	-	110	-	32	Studio / 1 Bed / 2 Bed / 3 Bed / Cottage
Barclay Friends	NH AL MC RC	West Chester (North Franklin Street)	-	103	A+	35	Private / Shared Suites
Overlook Green Senior Living	NH MC	Pittsburgh	-	128	-	30	Studio / 1 Bed
Freedom Village at Brandywine	NH AL IL MC RC	Coatesville	-	60	A+	9	1 Bed / 2 Bed
Souderton Mennonite Homes	NH AL MC RC	Souderton	-	154	-	31	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Is Garden Spot Village in a walkable area?

Garden Spot Village has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Garden Spot Village?

According to PA state health department records, Garden Spot Village's license number is 321940.

When does Garden Spot Village's license expire?

According to PA state health department records, Garden Spot Village's license expires on September 11, 2026.

What is the occupancy rate at Garden Spot Village?

Garden Spot Village's occupancy is 56%.

Does Garden Spot Village operate as a for-profit or non-profit?

Garden Spot Village is registered as a non-profit in PA.

How many beds does Garden Spot Village have?

Garden Spot Village has 110 beds.

Has Garden Spot Village had any recent citations?

Garden Spot Village has had 6 recently reported citations.

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Garden Spot Village

Overview of Garden Spot Village

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

State Inspection Report (PA)

Resident Conditions (PA)

Contact Garden Spot Village

Inspection History

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2024

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

52 Certified Nursing Assistant

28 Licensed Practical Nurse

19 Registered Nurse

8 Clinical Nurse Specialist

9 Other Dietary Services Staff

2 Mental Health Service Worker

1 Nurse Practitioner

1 Administrator

1 Occupational Therapy Aide

2 Nurse Aide in Training

2 Physical Therapy Aide

1 Physical Therapy Assistant

4 Speech Language Pathologist

3 Respiratory Therapy Technician

3 Qualified Social Worker

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Managed by Sandra Lawson

Places of interest near Garden Spot Village

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