Aldersgate

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate

3800 Shamrock Dr, Charlotte, NC 28215 View Map

Aldersgate is an Assisted Living Home in North Carolina

Aldersgate is an Assisted Living Home in North Carolina

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Overview of Aldersgate
704-532-7000

Rating

1 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 91.8%
Residents per day (avg) 93
Occupancy rate
91.8%
Residents per day (avg)
93

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

42% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Governmental home
Other
Home revenue
$47.1M
Surplus of revenue
-$11.3M
Governmental home Other
Home revenue
$47,117,195.00
Surplus of revenue
$-11,311,042.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$18.2M
38.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$37.7M
Total costs $55.9M
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Joseph P. Snyder, President

What does this home offer?

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Room Sizes: 1,548 / 1,598 / 1,650 / 1,740 / 1,867 / 1,880 / 1,935 / 2,035 / 2,158 sq. ft

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Housing Options: 1 Bed / 2 Bed

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Building Type: 3-story

Types of Care at Aldersgate

Assisted Living
Contact Aldersgate

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Assisted Living around Mecklenburg County
Aldersgate
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
120
No
A+
40
ALDERSGATE UNITED METHODIST RETIREMENT COMMUNITY, INC.
91.8%
$47,117,195.00
$18,243,489.00
38.7%
93.10
1/5
0.0522
2/5
1/5
4/5
1
1 Bed / 2 Bed
East Towne
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
120
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Joyful Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Huntersville
6
No
-
58
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Revived Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Mint Hill
6
No
-
12
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
CoHomes Boutique Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Charlotte
-
No
A+
16
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
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Places of interest near Aldersgate

Address 5.3 miles from city center

Address 3800 Shamrock Dr, Charlotte, NC 28215

Calculate Travel Distance to Aldersgate

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

66
Total Staff
1
Employees
65
Contractors
10,336
Total Hours (Quarter)
16
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse00 No
Licensed Practical Nurse65.9 Yes
Certified Nursing Assistant136.5 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
22 staff
7.1hs shift avg
Physicians & Practitioners
3 staff
7.9hs shift avg
Therapy Services
34 staff
7hs shift avg
Activities & Recreation
3 staff
7.2hs shift avg
Social Services
2 staff
4.4hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
97.2%
of total hours from contractors
10,048 contractor hours this quarter
Respiratory Therapy Technician: 12 Medical Director: 1 Physical Therapy Assistant: 8 Physician Assistant: 1 Speech Language Pathologist: 7 Physical Therapy Aide: 6 Licensed Practical Nurse: 6 Occupational Therapy Assistant: 1 Therapeutic Recreation Specialist: 3 Qualified Social Worker: 2 Feeding Assistant: 2 Certified Nursing Assistant: 13 Other Physician: 2 Medication Aide/Technician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Speech Language Pathologist0772,5847886%7.2
Respiratory Therapy Technician012122,4868998%7
Physical Therapy Assistant0881,4658189%7.1
Physical Therapy Aide0661,3827785%7
Feeding Assistant0224323943%8
Therapeutic Recreation Specialist0333824651%7.2
Physician Assistant0113043842%8
Administrator1012883640%8
Qualified Social Worker0222806470%4.4
Certified Nursing Assistant013132292426%6.5
Licensed Practical Nurse0661871921%5.9
Medical Director0111842325%8
Occupational Therapy Assistant011871921%4.6
Other Physician0223555%7
Medication Aide/Technician0111311%12.5

Health Inspection History

Source: CMS Health Citations (Jun 2023 – Sep 2025)

3
Inspections
19
Total Citations
2
Critical (J-L)
1
Serious (G-I)
6.33
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
16
Serious (G-I)
1
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Resident Rights
5
26% of total
Pharmacy Services
2
11% of total
Infection Control
1
5% of total
Quality of Life & Care
1
5% of total
Administration
1
5% of total
Abuse, Neglect & Exploitation
1
5% of total
Citation Sources
Standard Inspections 19
Complaint Investigations 1
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 19
Avg Critical (State)
1.3
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 30, 2025 D Abuse/NeglectF0607 Corrected
Sep 30, 2025 D NutritionF0812 Corrected
Sep 30, 2025 D PharmacyF0761 Corrected
Sep 30, 2025 G Quality of CareF0689 Corrected
Sep 30, 2025 D Resident RightsF0550 Corrected
Oct 16, 2024 J Infection ControlF0880 Corrected
Oct 16, 2024 J Nursing ServicesF0726 Corrected
Oct 16, 2024 E NutritionF0812 Corrected
Oct 16, 2024 D PharmacyF0761 Corrected
Oct 16, 2024 D Care PlanningF0636 Corrected
Oct 16, 2024 D Resident RightsF0553 Corrected
Oct 16, 2024 D Resident RightsF0582 Corrected
Jun 08, 2023 E AdministrationF0867 Corrected
Jun 08, 2023 D NutritionF0806 Corrected
Jun 08, 2023 F NutritionF0812 Corrected
Jun 08, 2023 D Care PlanningF0641 Corrected
Jun 08, 2023 E Care PlanningF0656 Corrected
Jun 08, 2023 D Resident RightsF0552 Corrected
Jun 08, 2023 E Resident RightsF0565 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Part of: Givens Estates, Inc.
Resident Census by Payment Source
111 Total Residents
Medicare 41 (36.9%)
Medicaid 11 (9.9%)
Private Pay/Other 59 (53.2%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.2 Score
46% better than avg State avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.8 Score
28% better than avg State avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
7.6%
Lost Too Much Weight
8.0%
Urinary Tract Infection
0.8%
Depressive Symptoms
2.6%
Falls with Major Injury
3.2%
Pneumococcal Vaccine
96.0%
Antipsychotic Use
12.4%
Influenza Vaccine
67.7%
High Risk Residents with Pressure Ulcers
5.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
22.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
89.6% 12% better than avg State: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.0% 34% better than avg State: 1.5%
Influenza Vaccine
79.6% Near average State: 78.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $38K State avg: $76K 49% better than avg
Number of Fines 1 State avg: 2.3
Compared to State Average Facility: $38K | State Avg: $76K
Penalty History

Showing all 1 penalties (Oct 2024 - Oct 2024)

Oct 16, 2024 Civil Money Penalty
$38K
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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