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Assisted Living Home

Heritage Manor of Baton Rouge

Assisted Living Home

Heritage Manor of Baton Rouge

9301 Oxford Pl Dr, Baton Rouge, LA 70809 View map
Overview of Heritage Manor of Baton Rouge

Nestled in the charming neighborhood of Baton Rouge, LA, Heritage Manor of Baton Rouge is a reliable senior care provider, offering an array of clinical services, including skilled nursing, wound care, long-term care, memory care, and hospice care. Designed to accommodate residents who need support with their recovery or looking to maintain their optimal functionality, the community provides a reliable care team that carefully monitors residents’ unique care plans.

The community’s team of professionals collaborates closely with residents and their personal physician in treating or managing their conditions effectively, making sure their wishes and preferences are considered. In addition to extensive rehabilitation services, residents are offered a wide variety of activities that keep them active and entertained. Here, residents are offered more than excellent care services but also a warm and encouraging environment that fosters quick recovery.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Louisiana average: 2.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Louisiana average: 2.6/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Louisiana average: 2.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Louisiana average: 2.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 5m per day

This home provides 7% more nursing time per resident than the Louisiana average.

Louisiana average: 3h 49m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 78%
Residents per day (avg) 116
Occupancy rate
78%
Residents per day (avg)
116

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

77% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Privately-owned community
Home revenue
$9.3M
Profit
$840.9K
Privately-owned community
Home revenue
$9,261,401.00
Profit
$840,855.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
48.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $8.4M
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Nicholas Castell, Administrator

Staff Composition

Total Employees
100
Full-Time Employees
100

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 160

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heritage Manor of Baton Rouge

Memory Care Hospice Care Skilled Nursing
Contact Heritage Manor of Baton Rouge

Health Inspection History

Inspections
Total health inspections 11

Louisiana average 6.5


Last Health inspection on Mar 2025

Total health citations 36

Louisiana average 25.7

Citations per inspection
3.27

Louisiana average 3.95


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 36 citations resulted from standard inspections; and 19 of 36 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 6
445% worse than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 0
100% better than Louisiana average

Louisiana average: 0.5

6 critical citations More info Louisiana average: 1.1

0 serious citations More info Louisiana average: 0.5

28 moderate citations More info Louisiana average: 23.7

2 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 19, 2025
Corrected

Abuse/Neglect critical citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Feb 21, 2025
Corrected

Administration critical citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Feb 21, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Feb 21, 2025
Corrected

Compare Assisted Living around East Baton Rouge Parish The information below is reported by the Louisiana Department of Health, Health Standards Section.

Heritage Manor of Baton Rouge
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Baton Rouge
144
No
A+
22
Private / Semi-Private Rooms
The Claiborne at Shoe Creek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Central
100
No
A+
31
Suite / Alcove / 1 Bed / 2 Bed
Oakwood Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Zachary
78
Yes
A+
27
Studio / 1 Bed
Senior Residences of Central
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Baton Rouge
-
No
-
38
Private / Semi-Private Rooms
Southside Gardens
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Baton Rouge (Highlands/Perkins)
-
Yes
A+
67
Private / Semi-Private Rooms

Places of interest near Heritage Manor of Baton Rouge

Address 15.6 miles from city center

Address 9301 Oxford Pl Dr, Baton Rouge, LA 70809

Calculate Travel Distance to Heritage Manor of Baton Rouge

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 259
Employees 125
Contractors 134
Staff to resident ratio 2.23:1
43% better than Louisiana average

Louisiana average ratio: 1.56:1

Avg staff/day 56
Average shift 8.1 hours
0% compared with Louisiana average

Louisiana average: 8.2 hours

Total staff hours (quarter) 41,360
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 161
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

10.1%

4,183 contractor hours this quarter

Certified Nursing Assistant: 76 Licensed Practical Nurse: 30 Speech Language Pathologist: 12 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Physical Therapy Aide: 2 Therapeutic Recreation Specialist: 2 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant 85 76 161 25,278 91 100% 8.3
Licensed Practical Nurse 32 30 62 11,134 91 100% 8.4
Registered Nurse 6 0 6 1,819 91 100% 8.1
Qualified Social Worker 0 2 2 506 69 76% 7.3
Nurse Practitioner 1 0 1 464 58 64% 8
Speech Language Pathologist 0 12 12 461 67 74% 4.6
Administrator 1 0 1 440 55 60% 8
Physical Therapy Aide 0 2 2 424 65 71% 6.3
Therapeutic Recreation Specialist 0 2 2 363 55 60% 6.6
Respiratory Therapy Technician 0 3 3 186 44 48% 4.1
Physical Therapy Assistant 0 4 4 158 40 44% 3.6
Clinical Nurse Specialist 0 1 1 91 12 13% 7.5
Occupational Therapy Assistant 0 1 1 22 16 18% 1.3
Medical Director 0 1 1 16 4 4% 4
161 Certified Nursing Assistant
% of Days 100%
62 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 100%
2 Qualified Social Worker
% of Days 76%
1 Nurse Practitioner
% of Days 64%
12 Speech Language Pathologist
% of Days 74%
1 Administrator
% of Days 60%
2 Physical Therapy Aide
% of Days 71%
2 Therapeutic Recreation Specialist
% of Days 60%
3 Respiratory Therapy Technician
% of Days 48%
4 Physical Therapy Assistant
% of Days 44%
1 Clinical Nurse Specialist
% of Days 13%
1 Occupational Therapy Assistant
% of Days 18%
1 Medical Director
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
116 residents
Residents by payment source
Medicare
2 residents (1.7%)
Medicaid
97 residents (83.6%)
Private pay or other
17 residents (14.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.6
16% worse than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.8
27% worse than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.8%
16% worse than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 31.8%
35% worse than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.9%
28% worse than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
In line with Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
7% better than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
58% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
50% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.2%
In line with Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
8% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
In line with Louisiana average

Louisiana average: 94.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.9%
18% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
82% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.7%
20% better than Louisiana average

Louisiana average: 76.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $62K
40% lower than Louisiana average

Louisiana average: $103K

Number of fines 4
97% more fines than Louisiana average

Louisiana average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Louisiana average

Louisiana average: 0.3

Fines amount comparison
Fines amount comparison
This facility $62K
Louisiana average $103K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 21, 2025
$28K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 18, 2023
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 18, 2023
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 27, 2023
$5K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Louisiana Seniors

Get financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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