1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Tucked away in Summit County, Rocky River, OH, The Normandy Senior Living is an excellent senior living community that offers independent living, assisted living, or skilled care. Nestled on more than 30 acres of beautifully landscaped and wooded grounds in the vibrant Rocky River, the community offers a perfect balance of proximity to city life and nature. Residents can rest easy in spacious, well-appointed senior apartments and enjoy a maintenance-free lifestyle and 24/7 safety and support provided by a dedicated team.
With most of the tedious tasks handled, residents can prioritize living their retirement life to the fullest with a broad range of engaging activities, live entertainment, and social events right outside their doors. Residents also enjoy three chef-prepared meals a day, without the hassle of grocery shopping, dishes, and cleanup, providing them further convenience and comfort. With a continuum of care and access to an array of vibrant activities and amenities, residents are guaranteed to successfully age in place.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 44m per day | |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 57m per day | |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 44m per day | |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State averageState average ratio: 0 : 0
0% compared with State averageState average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 18 RN Staff are full-time employees. No contractors work on this role.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursAssists with medical care and medications.
All 38 LPN Staff are full-time employees. No contractors work on this role.
38
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursHelps with daily care and mobility.
All 99 CNA Staff are full-time employees. No contractors work on this role.
99
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,225 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 99 | 0 | 99 | 23,260 | 82 | 89% | 8.3 |
| Licensed Practical Nurse | 38 | 0 | 38 | 8,238 | 82 | 89% | 8.8 |
| Dietitian | 14 | 0 | 14 | 3,437 | 90 | 98% | 7.4 |
| Registered Nurse | 18 | 0 | 18 | 3,247 | 81 | 88% | 9.5 |
| Clinical Nurse Specialist | 4 | 1 | 5 | 1,157 | 60 | 65% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 964 | 68 | 74% | 7.8 |
| Qualified Social Worker | 0 | 6 | 6 | 901 | 70 | 76% | 6.7 |
| Physical Therapy Aide | 0 | 7 | 7 | 653 | 74 | 80% | 6.6 |
| Speech Language Pathologist | 0 | 6 | 6 | 586 | 61 | 66% | 7.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 523 | 64 | 70% | 7.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 500 | 63 | 68% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 455 | 68 | 74% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 55 | 60% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 307 | 36 | 39% | 8.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 44 | 7 | 8% | 6.3 |
| Medical Director | 0 | 2 | 2 | 32 | 16 | 17% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
17% better than State averageState average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
In line with State averageState average: 12.7
Percent of long-stay residents whose need for help with daily activities has increased
2.9%
57% better than State averageState average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
5.1%
43% better than State averageState average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
29% worse than State averageState average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
53% worse than State averageState average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
3.0%
24% better than State averageState average: 3.9%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than State averageState average: 0.5%
Percent of long-stay residents who lose too much weight
8.1%
30% worse than State averageState average: 6.2%
Percent of long-stay residents who have depressive symptoms
0.5%
98% better than State averageState average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
11.4%
36% worse than State averageState average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
In line with State averageState average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with State averageState average: 94.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.9%
In line with State averageState average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.4%
17% better than State averageState average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
14% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
32% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
126Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Normandy | Senior & Assisted Living with Memory Care & Skilled Care from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #41 / 210Payroll — State benchmarkedThis home is ranked 41st out of 210 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #151 / 210Payroll % — State benchmarkedThis home is ranked 151st out of 210 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Minimum Age: 55 Years Old
Room Sizes: 346 / 402 / 431
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.7 miles from city center
Estimated distance in miles from Rocky River's city center to The Normandy | Senior & Assisted Living with Memory Care & Skilled Care's address, calculated via Google Maps.
Add your location
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| The Normandy | Senior & Assisted Living with Memory Care & Skilled Care | NH AL IL MC RC | Rocky River | - | 150 | - | 12 | Studio / 1 Bed / 2 Bed |
| Beachwood Commons by New Perspective | NH AL IL MC | Beachwood | - | 120 | A+ | 15 | Studio / 1 Bed |
| Brookdale Westlake Village | NH AL IL MC | Westlake | - | 60 | A+ | 25 | 1 Bed / 2 Bed |
| Elizabeth Scott Community | NH AL MC | Maumee | - | 60 | A+ | 0 | Studio / 1 Bed |
| Genoa Retirement Village | NH AL IL MC | Genoa | - | 68 | A+ | 17 | Studio / 1 Bed / 2 Bed |
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is in the Rocky River neighborhood.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care's occupancy is 81.8%.
Yes — see the floorplan options available at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care on this page.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is registered as a for-profit.
Yes — there are 15 photos of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in the photo gallery on this page.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is located at 22701 Lake Rd, Rocky River, OH 44116.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
