(888) 927-9409
Call
(888) 927-9409
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care, Respite Care & Skilled Nursing · Rocky River, OH
Front entrance of The Normandy senior living facility Well-appointed dining room with tables and chairs Cozy common area with seating and artwork Dining area with tables and a display of food

The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care, Respite Care & Skilled Nursing · Rocky River, OH
22701 Lake Rd, Rocky River, OH 44116 View map
Calculator: See prices in your area
Explore Open Rooms

Overview of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Facebook Instagram LinkedIn

Tucked away in Summit County, Rocky River, OH, The Normandy Senior Living is an excellent senior living community that offers independent living, assisted living, or skilled care. Nestled on more than 30 acres of beautifully landscaped and wooded grounds in the vibrant Rocky River, the community offers a perfect balance of proximity to city life and nature. Residents can rest easy in spacious, well-appointed senior apartments and enjoy a maintenance-free lifestyle and 24/7 safety and support provided by a dedicated team.

With most of the tedious tasks handled, residents can prioritize living their retirement life to the fullest with a broad range of engaging activities, live entertainment, and social events right outside their doors. Residents also enjoy three chef-prepared meals a day, without the hassle of grocery shopping, dishes, and cleanup, providing them further convenience and comfort. With a continuum of care and access to an array of vibrant activities and amenities, residents are guaranteed to successfully age in place.

Facility Direct Line (440) 333-5401
Facebook Instagram LinkedIn
By The Numbers

Community insights.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #205 / 231Walk Score — State benchmarked This nursing home is ranked 205th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
12 / 100

About This Community

Additional Services

2 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Transportation

Additional Policies & Features

Pets Allowed
Minimum Age55 Years Old

Room Accommodations

Room Sizes
346 402 431
Room Types
Studio 1 Bed 2 Bed

Contact The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Living Spaces & Floor Plans for The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Studio with Bath
Studio with Bath
Layout
Studio with Bath
Studio with Bath
Layout
Studio with Bath
Studio with Bath
Layout

Places of interest near The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Address 1.7 miles from city center Info Estimated distance in miles from Rocky River's city center to The Normandy | Senior & Assisted Living with Memory Care & Skilled Care's address, calculated via Google Maps.

Calculate Travel Distance to The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Add your location

Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Brookdale Westlake Village ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Westlake
60
Facility 60
OH AVG 82
Rank #114 / 183
91.8%
Facility 91.8%
OH AVG 85%
Rank #25 / 152
+8%
4.42
Facility 4.42
OH AVG 3.48
Rank #23 / 170
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +18%+27%
$0
Facility $0
OH AVG $81.1k
Rank #1 / 172
9
Facility 9
OH AVG 31.2
Rank #15 / 172
1.8
Facility 1.8
OH AVG 4.8
Rank #6 / 172
-55A+
25
Facility 25
OH AVG 42
Rank #171 / 231
Labeed Diab
$21.3MFiscal year ending 12/2024
Facility $21.3MFiscal year ending 12/2024
OH AVG $10.4M
Rank #7 / 170
$11.0MFiscal year ending 12/2024
Facility $11.0MFiscal year ending 12/2024
OH AVG $5.5M
Rank #7 / 170
51.6%Fiscal year ending 12/2024
Facility 51.6%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #102 / 170
366373
Genoa Retirement Village ★ ★ ★ ★ ★
NH
ADC
AL
IL
MC
SNF
Genoa
68
Facility 68
OH AVG 82
Rank #107 / 183
94.4%
Facility 94.4%
OH AVG 85%
Rank #38 / 152
+11%
3.06
Facility 3.06
OH AVG 3.48
Rank #116 / 170
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +79%-12%
$0
Facility $0
OH AVG $81.1k
Rank #1 / 172
15
Facility 15
OH AVG 31.2
Rank #40 / 172
3.8
Facility 3.8
OH AVG 4.8
Rank #62 / 172
-64A+
17
Facility 17
OH AVG 42
Rank #194 / 231
Michelle Vernon
$12.8MFiscal year ending 12/2024
Facility $12.8MFiscal year ending 12/2024
OH AVG $10.4M
Rank #42 / 170
$6.5MFiscal year ending 12/2024
Facility $6.5MFiscal year ending 12/2024
OH AVG $5.5M
Rank #43 / 170
50.8%Fiscal year ending 12/2024
Facility 50.8%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #111 / 170
365663
Shepherd of the Valley – Howland ★ ★ ★ ★ ★
NH
AL
IL
MC
RC
SNF
Warren
35
Facility 35
OH AVG 82
Rank #161 / 183
--
4.60
Facility 4.60
OH AVG 3.48
Rank #35 / 170
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -35%+32%
$0
Facility $0
OH AVG $81.1k
Rank #1 / 172
11
Facility 11
OH AVG 31.2
Rank #21 / 172
3.7
Facility 3.7
OH AVG 4.8
Rank #59 / 172
-45A+
19
Facility 19
OH AVG 42
Rank #188 / 231
Tamara Salvino
$7.3MFiscal year ending 12/2024
Facility $7.3MFiscal year ending 12/2024
OH AVG $10.4M
Rank #118 / 170
$4.1MFiscal year ending 12/2024
Facility $4.1MFiscal year ending 12/2024
OH AVG $5.5M
Rank #116 / 170
56.4%Fiscal year ending 12/2024
Facility 56.4%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #62 / 170
366258
Elizabeth Scott Community ★ ★ ★ ★ ★
NH
AL
MC
SNF
Maumee
60
Facility 60
OH AVG 82
Rank #114 / 183
92.2%
Facility 92.2%
OH AVG 85%
Rank #88 / 152
+8%
4.85
Facility 4.85
OH AVG 3.48
Rank #18 / 170
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -64%+39%
$0
Facility $0
OH AVG $81.1k
Rank #1 / 172
9
Facility 9
OH AVG 31.2
Rank #15 / 172
2.3
Facility 2.3
OH AVG 4.8
Rank #13 / 172
-55A+-Elizabeth Scott, Inc
$6.8MFiscal year ending 12/2024
Facility $6.8MFiscal year ending 12/2024
OH AVG $10.4M
Rank #127 / 170
$3.5MFiscal year ending 12/2024
Facility $3.5MFiscal year ending 12/2024
OH AVG $5.5M
Rank #131 / 170
51.1%Fiscal year ending 12/2024
Facility 51.1%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #105 / 170
366184

Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Nursing Home Explorer

Frequently Asked Questions about The Normandy | Senior & Assisted Living with Memory Care & Skilled Care

Is The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in a walkable area?

The Normandy | Senior & Assisted Living with Memory Care & Skilled Care has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

Does The Normandy | Senior & Assisted Living with Memory Care & Skilled Care have different floorplan options?

Yes — see the floorplan options available at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care on this page.

Are pets allowed at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?

Yes, The Normandy | Senior & Assisted Living with Memory Care & Skilled Care allows residents to bring their pets.

What is the best email address for The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?

The team at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care can be reached at info@thenormandy.com.

Are there photos of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?

Yes — there are 15 photos of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in the photo gallery on this page.

What levels of care does The Normandy | Senior & Assisted Living with Memory Care & Skilled Care provide?

The Normandy | Senior & Assisted Living with Memory Care & Skilled Care offers Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care, Respite Care & Skilled Nursing.

What is the address of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?

The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is located at 22701 Lake Rd, Rocky River, OH 44116.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat