Total staff
207
Employees
179
Contractors
28
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
Nursing Home, Independent Living & Assisted Living · Ohio, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
Nursing Home, Independent Living & Assisted Living · Ohio, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care accepts Medicare, Medicaid, and private pay.
Overview of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
Tucked away in Summit County, Rocky River, OH, The Normandy Senior Living is an excellent senior living community that offers independent living, assisted living, or skilled care. Nestled on more than 30 acres of beautifully landscaped and wooded grounds in the vibrant Rocky River, the community offers a perfect balance of proximity to city life and nature. Residents can rest easy in spacious, well-appointed senior apartments and enjoy a maintenance-free lifestyle and 24/7 safety and support provided by a dedicated team.
With most of the tedious tasks handled, residents can prioritize living their retirement life to the fullest with a broad range of engaging activities, live entertainment, and social events right outside their doors. Residents also enjoy three chef-prepared meals a day, without the hassle of grocery shopping, dishes, and cleanup, providing them further convenience and comfort. With a continuum of care and access to an array of vibrant activities and amenities, residents are guaranteed to successfully age in place.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 72nd out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 72nd out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 40m per day
Rank #72 / 203Nurse hours — State benchmarkedThis home is ranked 72nd out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
+3%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 9% State avg: 3h 17m per day · National avg: 3h 25m per day |
Types of Care at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
Independent Living
Assisted Living
Capacity and availability
This home usually has availability
Occupancy rate
81.8%
Rank #102 / 204Occupancy rate — State benchmarkedThis home is ranked 102nd out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
89 days
Walk Score: 12 / 100 Rank #606 / 705Walk Score — State benchmarkedThis home is ranked 606th out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Rehabilitation Services
Respite Care
24-Hour Staffing
ActivitiesA variety of activities and social events are available for residents.
Religious ServicesYes
Food DescriptionThree chef-prepared meals a day are provided, with options for special dietary needs.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.64:1
19% worse than Ohio average
Avg staff/day
60
Average shift
8.2 hours
0% compared with Ohio average
Total staff hours (quarter)
45,253
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 18 RN Staff are full-time employees. No contractors work on this role.
18
All 18 RN Staff are full-time employees. No contractors work on this role.
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 38 LPN Staff are full-time employees. No contractors work on this role.
38
All 38 LPN Staff are full-time employees. No contractors work on this role.
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 99 CNA Staff are full-time employees. No contractors work on this role.
99
All 99 CNA Staff are full-time employees. No contractors work on this role.
99
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7.1%
3,225 contractor hours this quarter
Physical Therapy Aide: 7
Qualified Social Worker: 6
Speech Language Pathologist: 6
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 2
Medical Director: 2
Clinical Nurse Specialist: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 99 | 0 | 99 | 23,260 | 82 | 89% | 8.3 |
| Licensed Practical Nurse | 38 | 0 | 38 | 8,238 | 82 | 89% | 8.8 |
| Dietitian | 14 | 0 | 14 | 3,437 | 90 | 98% | 7.4 |
| Registered Nurse | 18 | 0 | 18 | 3,247 | 81 | 88% | 9.5 |
| Clinical Nurse Specialist | 4 | 1 | 5 | 1,157 | 60 | 65% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 964 | 68 | 74% | 7.8 |
| Qualified Social Worker | 0 | 6 | 6 | 901 | 70 | 76% | 6.7 |
| Physical Therapy Aide | 0 | 7 | 7 | 653 | 74 | 80% | 6.6 |
| Speech Language Pathologist | 0 | 6 | 6 | 586 | 61 | 66% | 7.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 523 | 64 | 70% | 7.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 500 | 63 | 68% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 455 | 68 | 74% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 55 | 60% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 307 | 36 | 39% | 8.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 44 | 7 | 8% | 6.3 |
| Medical Director | 0 | 2 | 2 | 32 | 16 | 17% | 2 |
99 Certified Nursing Assistant
% of Days
89%
38 Licensed Practical Nurse
% of Days
89%
14 Dietitian
% of Days
98%
18 Registered Nurse
% of Days
88%
5 Clinical Nurse Specialist
% of Days
65%
2 Mental Health Service Worker
% of Days
74%
6 Qualified Social Worker
% of Days
76%
7 Physical Therapy Aide
% of Days
80%
6 Speech Language Pathologist
% of Days
66%
2 Physical Therapy Assistant
% of Days
70%
1 Administrator
% of Days
70%
1 RN Director of Nursing
% of Days
68%
3 Respiratory Therapy Technician
% of Days
74%
1 Nurse Practitioner
% of Days
60%
1 Occupational Therapy Aide
% of Days
39%
1 Occupational Therapy Assistant
% of Days
8%
2 Medical Director
% of Days
17%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.9
17% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
In line with Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
2.9%
Percent of long-stay residents whose need for help with daily activities has increased
2.9%
57% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.1%
Percent of long-stay residents whose ability to move independently worsened
5.1%
43% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
29% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
53% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.0%
Percent of long-stay high risk residents with pressure ulcers
3.0%
24% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.1%
Percent of long-stay residents who lose too much weight
8.1%
30% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
98% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.4%
Percent of long-stay residents who received an antipsychotic medication
11.4%
36% worse than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.9%
In line with Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.4%
17% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
32% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
126
Medicare
5
4% of residents
Medicaid
69
54.8% of residents
Private pay or other
52
41.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Normandy | Senior & Assisted Living with Memory Care & Skilled Care based on CMS SNF Cost Reports.
Occupancy Rate
81.8%
↑ 17.9pp vs 2022
Net Income
-$1.7M
↑ ~$121.9K vs 2022
Total Payroll
$8.0M
↑ ~$356.0K vs 2022
Profit Margin
-10.8%
↑ 5.5pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.4M
Operating loss
-$1.7M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.4M Rank #28 / 203Revenue — State benchmarkedThis home is ranked 28th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 203Payroll — State benchmarkedThis home is ranked 37th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 203Payroll — State benchmarkedThis home is ranked 37th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.1M
What does this home offer?
Minimum Age: 55 Years Old
Room Sizes: 346 / 402 / 431
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
The Normandy6
The Normandy5
The Normandy4
Studio A Floor Plan
Download PDFStudio B Floor Plan
Download PDFOne Bedroom Floor Plan
Download PDFMemory Care Studio Floor Plan
Download PDFThe Normandy | Senior & Assisted Living with Memory Care & Skilled Care – memory-care-studio.pdf
Download PDFPlaces of interest near The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
1.7 miles from city center
Estimated distance in miles from Rocky River's city center to The Normandy | Senior & Assisted Living with Memory Care & Skilled Care's address, calculated via Google Maps.
Calculate Travel Distance to The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
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Financial Assistance for
Nursing Home in Ohio
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is located in Rocky River, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Nursing Home around Summit County
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| The Normandy | Senior & Assisted Living with Memory Care & Skilled Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rocky River | 150 | - | - | 3.66 | -6% | +3% | $0 | 35 | 4.4 | 1 | 133 | 12 | David Orlean | $17.4M | $8.0M | 45.9% | 365926 | ||||
| Summit Point |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Macedonia | 84 | - | - | 3.51 | +31% | -1% | $23.1k | 35 | 3.5 | 2 | 84 | 32 | Sue Tripp | $11.7M | $6.1M | 51.7% | 366454 |
Frequently Asked Questions about The Normandy | Senior & Assisted Living with Memory Care & Skilled Care
What neighborhood is The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in?
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is in the Rocky River neighborhood.
Is The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in a walkable area?
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
Does The Normandy | Senior & Assisted Living with Memory Care & Skilled Care have different floorplan options?
Yes — see the floorplan options available at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care on this page.
Are there photos of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?
Yes — there are 15 photos of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care in the photo gallery on this page.
What is the address of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?
The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is located at 22701 Lake Rd, Rocky River, OH 44116, United States.
What is the phone number of The Normandy | Senior & Assisted Living with Memory Care & Skilled Care?
(440) 333-5401 will put you in contact with the team at The Normandy | Senior & Assisted Living with Memory Care & Skilled Care.
Is The Normandy | Senior & Assisted Living with Memory Care & Skilled Care Medicare or Medicaid certified?
Yes — The Normandy | Senior & Assisted Living with Memory Care & Skilled Care is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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