Smaller home · May offer a more intimate, personalized care environment.
Valley Pines Assisted Living
Helping seniors enjoy their retirement life, Valley Pines Assisted Living in Kent County, Grand Rapids, MI, is a one-of-a-kind senior living community that provides premiere assisted living services. The community ensures residents’ needs are met any time of the day with the help of a highly trained and passionate care team available 24 hours a day. Residents are empowered to live conveniently and comfortably with access to 24/7 medical care and various supportive services, such as assistance with transportation and mobility needs, medication management, and personal care.
Committed to helping its residents thrive, Valley Pines Assisted Living provides an abundance of opportunity to socialize, explore, and engage in new connections with a diverse and brimming social calendar. The community works tirelessly in ensuring residents are able to live a fulfilling lifestyle, providing everyone with housekeeping and laundry services to relieve them from the stress and hassles of maintaining their living spaces. Lovely community spaces and outdoor leisure and gardening areas are also offered to give residents a cozy space for socialization or spending some relaxing time alone.
Community insights.
About this community
Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.
Inspection History
In Michigan, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
ALM Inspection Grade
8 points below the Michigan average for state-licensed facilities (85/100)
Category breakdown
Serious citations
Strong
No serious citations on record
Moderate citations
Concern
0.44 moderate citations per inspection (7 in 16 inspections) · 3× more than the typical state-licensed CA facility (median: 0.14)
Complaint visits
Concern
22 complaint visits per 100 resident beds (11 in 49 beds) · 2× more than the typical state-licensed CA facility (median: 9.5)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Moderate citations (Type B) (75% above) 3 Better Metrics better than Michigan average:
• Total citations (42% below)
• Serious citations (Type A) (100% below)
• Citations per inspection (42% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 7 | 12 | This facility has 42% fewer total citations than a typical Michigan assisted living residence (7 vs. CA avg 12).↓ 42% better |
|
Serious citations (Type A)
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical Michigan assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1,433 homes we track in Michigan for # of serious citations. Shows this facility's # of serious citations compared to the Michigan average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
| 7 | 4 | This facility has 75% more moderate citations (type b) than a typical Michigan assisted living residence (7 vs. CA avg 4).↑ 75% worse |
|
Citations per inspection
| 0.4 | 0.69 | This facility has 42% fewer citations per inspection than a typical Michigan assisted living residence (0.4 vs. CA avg 0.69).↓ 42% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
| 16 | 16 | This facility has total inspections in line with the Michigan average (16 vs. CA avg 16).— At avg |
|
Complaint visits
| 11 | 13 | This facility has had 15% fewer complaint visits than the Michigan average (11 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewer Rank #885 / 1387 Complaint visits — State benchmarked This home is ranked 885th out of 1,387 homes we track in Michigan for # of complaint visits. Shows this facility's # of complaint visits compared to the Michigan average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
| 2 | 7 | This facility has had 71% fewer other visits than the Michigan average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer |
|
Official inspections
| 3 | 4 | This facility has had 25% fewer official inspections than the Michigan average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer |
|
Complaint investigations
| 6 | 10 | This facility has had 40% fewer complaint investigations than the Michigan average (6 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Valley Pines Assisted Living
0.6 miles from city center
Estimated distance in miles from Morgan Hill's city center to Valley Pines Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Valley Pines Assisted Living
Add your location
Compare Assisted Living around Kent County
Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Valley Pines Assisted Living | AL | Morgan Hill | 49 | Yes | 43 | - | 32 | A- | 16 | 7 | 0.4 | Heinan, James & Carolyn And Happy Journey Sen L. LLC |
| Wyoming Woods | AL | Wyoming (Byron Center Park) | 20
Facility
20
MI AVG
69
Rank
#280 / 382 | Yes |
35
Facility
35
MI AVG
40
Rank
#336 / 614 | Studio | 1
Facility
1
MI AVG
13
Rank
#137 / 291 | - | 3 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Wyoming Care Operations, LLC |
| New Haven Assisted Living | AL MC RC | Lakeview (Cato Township) | 20
Facility
20
MI AVG
69
Rank
#280 / 382 | No |
46
Facility
46
MI AVG
40
Rank
#231 / 614 | - | 1
Facility
1
MI AVG
13
Rank
#137 / 291 | - | 2 | 1
Facility
1
MI AVG
8
Rank
#59 / 330 | 0.5
Facility
0.5
MI AVG
1.6
Rank
#96 / 330 | New Haven Assisted Living Inc |
| The Village of Heather Hills | AL IL | Grand Rapids (Forest Hill Avenue Southeast) | - | No |
41
Facility
41
MI AVG
40
Rank
#280 / 614 | 1 Bed / 2 Bed | - | - | - | - | - | - |
Rank badges are statewide: each community is ranked against every MI community we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Michigan
Valley Pines Assisted Living is located in Morgan Hill, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Valley Pines Assisted Living
Who is the owner of Valley Pines Assisted Living?
Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.
Is Valley Pines Assisted Living in a walkable area?
Valley Pines Assisted Living has a walk score of 43. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Valley Pines Assisted Living?
Valley Pines Assisted Living's occupancy is 24.5%.
How long has Valley Pines Assisted Living been in business?
Valley Pines Assisted Living has been operating for approximately 32 years, based on available licensing and registration records.
Are pets allowed at Valley Pines Assisted Living?
Yes, Valley Pines Assisted Living allows residents to bring their pets.
Who is the administrator of Valley Pines Assisted Living?
Quanying Su is the administrator of Valley Pines Assisted Living.
How many beds does Valley Pines Assisted Living have?
Valley Pines Assisted Living has 49 beds.
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