Smaller home · May offer a more intimate, personalized care environment.
Valley Pines Assisted Living
Helping seniors enjoy their retirement life, Valley Pines Assisted Living in Kent County, Grand Rapids, MI, is a one-of-a-kind senior living community that provides premiere assisted living services. The community ensures residents’ needs are met any time of the day with the help of a highly trained and passionate care team available 24 hours a day. Residents are empowered to live conveniently and comfortably with access to 24/7 medical care and various supportive services, such as assistance with transportation and mobility needs, medication management, and personal care.
Committed to helping its residents thrive, Valley Pines Assisted Living provides an abundance of opportunity to socialize, explore, and engage in new connections with a diverse and brimming social calendar. The community works tirelessly in ensuring residents are able to live a fulfilling lifestyle, providing everyone with housekeeping and laundry services to relieve them from the stress and hassles of maintaining their living spaces. Lovely community spaces and outdoor leisure and gardening areas are also offered to give residents a cozy space for socialization or spending some relaxing time alone.
Community insights.
About this community
Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
ALM Inspection Grade
8 points below the California average for state-licensed facilities (83/100)
Category breakdown
Serious citations
Strong
No serious citations on record
Moderate citations
Concern
0.44 moderate citations per inspection (7 in 16 inspections) · 3× more than the typical state-licensed CA facility (median: 0.14)
Complaint visits
Concern
22 complaint visits per 100 resident beds (11 in 49 beds) · 2× more than the typical state-licensed CA facility (median: 9.6)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Moderate citations (Type B) (75% above) 3 Better Metrics better than California average:
• Total citations (42% below)
• Serious citations (Type A) (100% below)
• Citations per inspection (43% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 7 | 12.0 | This facility has 42% fewer total citations than a typical California assisted living residence (7 vs. CA avg 12).↓ 42% better |
|
Serious citations (Type A)
| 0 | 3.0 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1338 Serious citations (Type A) — State benchmarked This assisted living community is ranked 1st out of 1,338 assisted living communities we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among the 1338 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
| 7 | 4.0 | This facility has 75% more moderate citations (type b) than a typical California assisted living residence (7 vs. CA avg 4).↑ 75% worse |
|
Citations per inspection
| 0.4 | 0.7 | This facility has 43% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 0.7).↓ 43% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
| 16 | 16.0 | This facility has total inspections in line with the California average (16 vs. CA avg 16).— At avg |
|
Complaint visits
| 11 | 13.0 | This facility has had 15% fewer complaint visits than the California average (11 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewer Rank #827 / 1292 Complaint visits — State benchmarked This assisted living community is ranked 827th out of 1,292 assisted living communities we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among the 1292 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Other visits
| 2 | 7.0 | This facility has had 71% fewer other visits than the California average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer |
|
Official inspections
| 3 | 4.0 | This facility has had 25% fewer official inspections than the California average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer |
|
Complaint investigations
| 6 | 10.0 | This facility has had 40% fewer complaint investigations than the California average (6 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
Places of interest near Valley Pines Assisted Living
0.6 miles from city center
Estimated distance in miles from Morgan Hill's city center to Valley Pines Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Valley Pines Assisted Living
Add your location
Compare Assisted Living around the area
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
|
Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| San Francisco Towers | AL IL MC | San Francisco (Cathedral Hill) | 350
Facility
350
CA AVG
103
Rank
#34 / 1,350 | Yes |
99
Facility
99
CA AVG
56
Rank
#1 / 1,411 | A+ | 13 | 5
Facility
5
CA AVG
13
Rank
#556 / 1,292 | 28
Facility
28
CA AVG
13
Rank
#120 / 1,299 |
100.0%
Facility
100.0%
CA AVG
74.1%
Rank
#1 / 1,202 | - | Front Porch Communities And Services | 1 Bed / 2 Bed |
| The Watermark at Napa Valley | AL IL MC | Napa | 240
Facility
240
CA AVG
103
Rank
#86 / 1,350 | No |
51
Facility
51
CA AVG
56
Rank
#861 / 1,411 | A+ | 9 | 2
Facility
2
CA AVG
13
Rank
#310 / 1,292 | 28
Facility
28
CA AVG
13
Rank
#120 / 1,299 |
77.5%
Facility
77.5%
CA AVG
74.1%
Rank
#542 / 1,202 | A+ | 4055 Solano Ave Opco LLC And Atsc II LLC | Studio / 1 Bed / 2 Bed |
| The Magnolia of Millbrae | AL RC | Millbrae | 180
Facility
180
CA AVG
103
Rank
#178 / 1,350 | Yes |
89
Facility
89
CA AVG
56
Rank
#129 / 1,411 | A+ | 9 | 1
Facility
1
CA AVG
13
Rank
#199 / 1,292 | 27
Facility
27
CA AVG
13
Rank
#171 / 1,299 |
76.1%
Facility
76.1%
CA AVG
74.1%
Rank
#588 / 1,202 | A+ | Magnolia Of Millbrae, Inc | 1 Bed / 2 Bed |
| Valley Pines Assisted Living | AL | Morgan Hill | 49
Facility
49
CA AVG
103
Rank
#886 / 1,350 | Yes |
43
Facility
43
CA AVG
56
Rank
#981 / 1,411 | C | 16 | 11
Facility
11
CA AVG
13
Rank
#827 / 1,292 | 32
Facility
32
CA AVG
13
Rank
#76 / 1,299 |
24.5%
Facility
24.5%
CA AVG
74.1%
Rank
#1,201 / 1,202 | A- | Heinan, James & Carolyn And Happy Journey Sen L. LLC | - |
| Foothills Residential Care | AL HOS RESC | San Luis Obispo | 6
Facility
6
CA AVG
103
Rank
#1,036 / 1,350 | No |
75
Facility
75
CA AVG
56
Rank
#376 / 1,411 | A+ | 4 | 0
Facility
0
CA AVG
13
Rank
#1 / 1,292 | 19
Facility
19
CA AVG
13
Rank
#355 / 1,299 |
100.0%
Facility
100.0%
CA AVG
74.1%
Rank
#1 / 1,202 | A+ | Jane Quines | Private Rooms |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other CA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Valley Pines Assisted Living
Who is the owner of Valley Pines Assisted Living?
Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.
Is Valley Pines Assisted Living in a walkable area?
Valley Pines Assisted Living has a walk score of 43. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Valley Pines Assisted Living?
Valley Pines Assisted Living's occupancy is 24.5%.
How long has Valley Pines Assisted Living been in business?
Valley Pines Assisted Living has been operating for approximately 32 years, based on available licensing and registration records.
Are pets allowed at Valley Pines Assisted Living?
Yes, Valley Pines Assisted Living allows residents to bring their pets.
Who is the administrator of Valley Pines Assisted Living?
Quanying Su is the administrator of Valley Pines Assisted Living.
How many beds does Valley Pines Assisted Living have?
Valley Pines Assisted Living has 49 beds.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




