Valley Pines Assisted Living

Valley Pines Assisted Living

Overview of Valley Pines Assisted Living

Helping seniors enjoy their retirement life, Valley Pines Assisted Living in Kent County, Grand Rapids, MI, is a one-of-a-kind senior living community that provides premiere assisted living services. The community ensures residents’ needs are met any time of the day with the help of a highly trained and passionate care team available 24 hours a day. Residents are empowered to live conveniently and comfortably with access to 24/7 medical care and various supportive services, such as assistance with transportation and mobility needs, medication management, and personal care.

Committed to helping its residents thrive, Valley Pines Assisted Living provides an abundance of opportunity to socialize, explore, and engage in new connections with a diverse and brimming social calendar. The community works tirelessly in ensuring residents are able to live a fulfilling lifestyle, providing everyone with housekeeping and laundry services to relieve them from the stress and hassles of maintaining their living spaces. Lovely community spaces and outdoor leisure and gardening areas are also offered to give residents a cozy space for socialization or spending some relaxing time alone.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 49 Rank #990 / 1492Bed count — State benchmarkedThis home is ranked 990th out of 1,492 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #84 / 1452Years in operation — State benchmarkedThis home is ranked 84th out of 1,452 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
32 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #1359 / 1887Walk Score — State benchmarkedThis home is ranked 1359th out of 1,887 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
43 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #1312 / 1313Occupancy rate — State benchmarkedThis home is ranked 1312th out of 1,313 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1313. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
24.5% This home usually has availability
Lower than the Michigan average: 69.1%
Occupied beds
12 / 49
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A- Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeResidential Care Elderly
IssuanceDecember 19, 1993
CountySanta Clara

Ownership & Operating Entity

Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.

Contact Valley Pines Assisted Living

Inspection History

In Michigan, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

ALM Inspection Grade

77 / 100 Based on state-published inspection data
How it compares

8 points below the Michigan average for state-licensed facilities (85/100)

Category breakdown

Serious citations Strong

No serious citations on record

Moderate citations Concern

0.44 moderate citations per inspection (7 in 16 inspections) · 3× more than the typical state-licensed CA facility (median: 0.14)

Complaint visits Concern

22 complaint visits per 100 resident beds (11 in 49 beds) · 2× more than the typical state-licensed CA facility (median: 9.5)

Inspection grade: 77 out of 100, letter grade C+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 1 Worse Metrics worse than Michigan average:
• Moderate citations (Type B) (75% above)
3 Better Metrics better than Michigan average:
• Total citations (42% below)
• Serious citations (Type A) (100% below)
• Citations per inspection (42% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 712 This facility has 42% fewer total citations than a typical Michigan assisted living residence (7 vs. CA avg 12).↓ 42% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical Michigan assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1,433 homes we track in Michigan for # of serious citations. Shows this facility's # of serious citations compared to the Michigan average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 74 This facility has 75% more moderate citations (type b) than a typical Michigan assisted living residence (7 vs. CA avg 4).↑ 75% worse
Citations per inspection Info Average citations per inspection. 0.40.69 This facility has 42% fewer citations per inspection than a typical Michigan assisted living residence (0.4 vs. CA avg 0.69).↓ 42% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1616 This facility has total inspections in line with the Michigan average (16 vs. CA avg 16).— At avg
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1113 This facility has had 15% fewer complaint visits than the Michigan average (11 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewer Rank #885 / 1387 Complaint visits — State benchmarked This home is ranked 885th out of 1,387 homes we track in Michigan for # of complaint visits. Shows this facility's # of complaint visits compared to the Michigan average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27 This facility has had 71% fewer other visits than the Michigan average (2 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has had 25% fewer official inspections than the Michigan average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer
Complaint investigations Info On-site investigations triggered by complaints filed with Michigan regulators. 610 This facility has had 40% fewer complaint investigations than the Michigan average (6 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Valley Pines Assisted Living

Address 0.6 miles from city center Info Estimated distance in miles from Morgan Hill's city center to Valley Pines Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Valley Pines Assisted Living

Add your location

Address

Compare Assisted Living around Kent County

Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Valley Pines Assisted Living
AL
Morgan Hill49Yes 43 -32A-1670.4Heinan, James & Carolyn And Happy Journey Sen L. LLC
Wyoming Woods
AL
Wyoming (Byron Center Park)
20
Facility 20
MI AVG 69
Rank #280 / 382
Yes
35
Facility 35
MI AVG 40
Rank #336 / 614
Studio
1
Facility 1
MI AVG 13
Rank #137 / 291
-3
0
Facility 0
MI AVG 8
Rank #1 / 330
0.0
Facility 0.0
MI AVG 1.6
Rank #1 / 330
Wyoming Care Operations, LLC
New Haven Assisted Living
AL
MC
RC
Lakeview (Cato Township)
20
Facility 20
MI AVG 69
Rank #280 / 382
No
46
Facility 46
MI AVG 40
Rank #231 / 614
-
1
Facility 1
MI AVG 13
Rank #137 / 291
-2
1
Facility 1
MI AVG 8
Rank #59 / 330
0.5
Facility 0.5
MI AVG 1.6
Rank #96 / 330
New Haven Assisted Living Inc
The Village of Heather Hills
AL
IL
Grand Rapids (Forest Hill Avenue Southeast)-No
41
Facility 41
MI AVG 40
Rank #280 / 614
1 Bed / 2 Bed------

Rank badges are statewide: each community is ranked against every MI community we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Michigan

Valley Pines Assisted Living is located in Morgan Hill, Michigan.
Here are the financial assistance programs available to residents in Michigan.

Get Financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled
General Michigan resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MI

Delivered through regional waiver agents; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Adult day care ($65/day)

Home Help Program

Michigan Home Help

Age 65+ or disabled
General Michigan resident, Medicaid- eligible or low-income.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MI

Can hire family caregivers; less intensive than waiver.

Benefits
Personal care (up to 60 hours/month) Homemaker services Respite (varies)

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+
General Michigan resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple).
MI

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled
General Michigan resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MI

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MI

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Michigan resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MI

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Frequently Asked Questions about Valley Pines Assisted Living

Who is the owner of Valley Pines Assisted Living?

Valley Pines Assisted Living is legally operated by Heinan, James & Carolyn and Happy Journey Sen L. LLC, and administered by Quanying Su.

Is Valley Pines Assisted Living in a walkable area?

Valley Pines Assisted Living has a walk score of 43. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Valley Pines Assisted Living?

Valley Pines Assisted Living's occupancy is 24.5%.

How long has Valley Pines Assisted Living been in business?

Valley Pines Assisted Living has been operating for approximately 32 years, based on available licensing and registration records.

Are pets allowed at Valley Pines Assisted Living?

Yes, Valley Pines Assisted Living allows residents to bring their pets.

Who is the administrator of Valley Pines Assisted Living?

Quanying Su is the administrator of Valley Pines Assisted Living.

How many beds does Valley Pines Assisted Living have?

Valley Pines Assisted Living has 49 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance