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Welcome to Clove Lakes Healthcare and Rehabilitation Center, nestled in Staten Island, NY, where exceptional care and dynamic living converge. Offering a wide range of services, including short-term rehab, long-term care, memory care, a pulmonary program, and a diabetes program, Clove Lakes is dedicated to enhancing the well-being of every resident. Specializing in compassionate memory care, it provides tailored support for individuals with Alzheimer’s, dementia, or other cognitive impairments, ensuring a nurturing and secure environment.
Residents can choose from beautifully appointed accommodations, designed for comfort and individuality, and enjoy a range of amenities such as three delicious, healthy meals daily, housekeeping, and engaging social programs. From arts and crafts and music therapy to interactive technology and intergenerational programs, every day at Clove Lakes is filled with enriching activities and joyful experiences. Here, every moment is crafted to inspire, uplift, and celebrate life.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▲ 33% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 31m per day | ▼ 33% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ■ Avg State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 12m per day | ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 86% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 42m per day | ▲ 50% State avg: 28m per day · National avg: 28m per day |
Clove Lakes Healthcare and Rehabilitation Center is legally operated by Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the nursing homes benchmark below for the typical New York score; higher is better.
Below the New York average for nursing homes.
New York nursing homes benchmark: C 74/100
Inspection score: 60 out of 100. Letter grade D-. Below the New York average for nursing homes.
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 2 enforcement actions. 34% of New York nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 13 | This facility has 92% more total citations than a typical New York nursing home (25 vs. NY avg 13).↑ 92% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 21 | 20 | This facility has 5% more health citations than a typical New York nursing home (21 vs. NY avg 20).↑ 5% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 4 | 4 | This facility has life safety citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Citations per year
Average citations per year since 2020.
| 4.2 | 2.2 | This facility has 91% more citations per year than a typical New York nursing home (4.2 vs. NY avg 2.2).↑ 91% worse |
|
Citations per inspection
Average citations per inspection.
| 2.5 | 1.4 | This facility has 79% more citations per inspection than a typical New York nursing home (2.5 vs. NY avg 1.4).↑ 79% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 9 | This facility has 11% more total inspections than a typical New York nursing home (10 vs. NY avg 9).↑ 11% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 4 | This facility has 25% more inspections with citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 50% | 44% | This facility has 6 percentage points higher inspection citation rate than a typical New York nursing home (50% vs. NY avg 44%).↑ 6% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 195 | 79 | This facility has 147% more total complaints than a typical New York nursing home (195 vs. NY avg 79).↑ 147% worse |
|
Complaints per year
Average complaints per year since 2020.
| 32.5 | 13.2 | This facility has 146% more complaints per year than a typical New York nursing home (32.5 vs. NY avg 13.2).↑ 146% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.36 | 0.50 | This facility has 28% fewer complaints per bed than a typical New York nursing home (0.36 vs. NY avg 0.5).↓ 28% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 17 | 15 | This facility has 13% more complaint investigations than a typical New York nursing home (17 vs. NY avg 15).↑ 13% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.66
In line with New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.08
20% better than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
20% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
7% worse than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
9% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.5%
In line with New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.6%
In line with New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Building Type: High-rise
Natalie Yakovleva serves as Executive Director and Administrator at Clove Lakes Healthcare and Rehabilitation Center. She is dedicated to providing the highest quality of care and improving the quality of life for all patients and residents. Under her leadership, the community continually strives for excellence in healthcare delivery.
5.7 miles from city center
Estimated distance in miles from Staten Island's city center to Clove Lakes Healthcare and Rehabilitation Center's address, calculated via Google Maps.
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Clove Lakes Healthcare and Rehabilitation Center is located in Staten Island, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| Sea View Hospital, Rehabilitation Center and Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Staten Island (Mid Island) | 304 | - | - | 4.51 | +54% | +26% | $0 | - | 9 | 3.0 | - | 299 | 14 | Plachikkat Anantharam | $134.5M | $58.3M | 43.3% | 335108 | ||||
| Clove Lakes Health Care and Rehabilitation Center, Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Staten Island (Manor Heights) | 576 | - | - | 2.76 | +69% | -23% | $0 | - | 23 | 5.8 | - | 483 | 73 | Bernadette Demisay | $71.2M | $43.0M | 60.5% | 335239 | ||||
| Eger Healthcare |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Staten Island (Lighthouse Hill) | 378 | - | - | 3.06 | +89% | -14% | $0 | - | 22 | 5.5 | - | 292 | 15 | Charles Bellmyer | $58.2M | $35.7M | 61.3% | 335332 | ||||
| New Vanderbilt Skilled Nursing Facility |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Staten Island (Clifton) | 320 | 77.8% | -12% | 2.86 | -7% | -20% | $0 | 61
Facility
61
NY AVG
73
Rank
#471 / 587 | 37 | 18.5 | - | 249 | 77 | Anna Schon | $63.4M | $25.6M | 40.4% | 335372 |
Clove Lakes Healthcare and Rehabilitation Center is in the Manor Heights neighborhood of Staten Island.
The legal owner and operator of Clove Lakes Healthcare and Rehabilitation Center is Clove Lakes Health Care and Rehabilitation Center, Inc (For Profit).
Clove Lakes Healthcare and Rehabilitation Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Clove Lakes Healthcare and Rehabilitation Center's occupancy is 93.1%.
Clove Lakes Healthcare and Rehabilitation Center has 576 beds.
Clove Lakes Healthcare and Rehabilitation Center has had 25 recently reported deficiencies.
Yes — there are 7 photos of Clove Lakes Healthcare and Rehabilitation Center in the photo gallery on this page.
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