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Assisted Living Home

Palm House of Arizona

Assisted Living Home

Palm House of Arizona

13604 N 20th St, Phoenix, AZ 85022, USA View map
Overview of Palm House of Arizona

Catering to residents in need of assisted living, Palm House of Arizona is a serene community set in the neighborhood of Phoenix, AZ. The community assists with daily living activities like personal care, medication management, and health monitoring to ensure resident’s comfort. Services for housekeeping and laundry are offered for a maintenance-free lifestyle, giving everyone plenty of time to spend on their happiness and well-being.

With individualized care plans, the community ensures residents only receive the care and support they need to maintain their independence. Fun and enriching activities are available to foster interactions and active living. Meals and convenient amenities are also offered to ensure residents enjoy true comfort and convenience.

(602) 368-4464

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 10
Bed community size
10-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Services

Directed Care Services (capacity: 10)
Personal Care Services
Supervisory Care Services

About this community

License details

Facility type
Assisted Living Home
Status Active
Issuance January 7, 2022
Expiration June 30, 2026

Additional licensing details

License number: AL12265H
Qualification: Health Care

Ownership & operating entity

Palm House of Arizona is administrated by TORREY FRANK.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Types of Care at Palm House of Arizona

Assisted Living
Contact Palm House of Arizona

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

3 visits/inspections

3 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

3 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:April 11, 2025
Type:Complaint;Compliance (Annual)
Results:1 deficiencies

7 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

7 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Palm House of Arizona
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Phoenix (Paradise Valley Village)
10
-
47
Private / Semi-Private Rooms
4
TORREY FRANK
3
7
Caring For Loved Ones III
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Paradise Valley Village)
10
-
39
Private / Semi-Private Rooms
6
BEVERLY B LABBE
1
4
Angel Care Home Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Alvarado Manors)
10
-
54
Private / Semi-Private Rooms
5
-
1
1
Mount Zion Assisted Living Home LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Maryvale Village)
5
-
42
Private / Semi-Private Rooms
8
GLADYS Y ROSA
2
5
Mountain Ridge Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix
-
-
-
Private / Semi-Private Rooms
-
-
-
-

Places of interest near Palm House of Arizona

Address 16.8 miles from city center

Address 13604 N 20th St, Phoenix, AZ 85022, USA

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Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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