Massachusetts average 4.5
Last Health inspection on Jun 2025

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Experience the finest things in retirement living with Carleton-willard Village, a non-profit community in Bedford, MA, dedicated to offering skilled nursing care, rehabilitation, and assisted living. Residents enjoy utmost comfort and safety in their well-appointed accommodations with easy access to cozy common areas and amenities like their hair salon, auditorium, and the Victoria Café. Dedicated to helping residents live their best lives without worries, the community provides them with comprehensive care services, including daily living assistance, therapy services, and more.
Those living with memory conditions will thrive in a safe and secure environment with access to a multi-level activity program designed to give them enriching experiences that nurture their overall well-being. Dining is a cozy and satisfying experience in the community with its flexible dining options and well-prepared meals that suit residents’ individual dietary needs and preferences.
Key information about the people who lead and staff this community.
In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMassachusetts average 4.5
Last Health inspection on Jun 2025
Massachusetts average 32.7
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 11 citations resulted from standard inspections; and 9 of 11 resulted from complaint investigations.
Massachusetts average: 0.3
Massachusetts average: 1.5
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
405 contractor hours this quarter
| Certified Nursing Assistant | 87 | 3 | 90 | 28,595 | 92 | 100% | 7.7 |
| Registered Nurse | 21 | 7 | 28 | 6,169 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 20 | 3 | 23 | 5,223 | 92 | 100% | 7.2 |
| Other Dietary Services Staff | 20 | 0 | 20 | 2,874 | 92 | 100% | 7.3 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 2,285 | 92 | 100% | 8.7 |
| RN Director of Nursing | 3 | 0 | 3 | 1,532 | 90 | 98% | 8.2 |
| Respiratory Therapy Technician | 9 | 0 | 9 | 1,223 | 83 | 90% | 6.1 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,196 | 74 | 80% | 7 |
| Mental Health Service Worker | 3 | 0 | 3 | 877 | 64 | 70% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 810 | 63 | 68% | 7.9 |
| Dietitian | 2 | 0 | 2 | 651 | 62 | 67% | 6.8 |
| Speech Language Pathologist | 2 | 0 | 2 | 486 | 68 | 74% | 6.7 |
| Physical Therapy Aide | 1 | 0 | 1 | 479 | 61 | 66% | 7.8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 385 | 50 | 54% | 7.7 |
| Feeding Assistant | 3 | 0 | 3 | 318 | 46 | 50% | 6.9 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 6 | 7% | 4.2 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
48% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Carleton-Willard Village based on CMS SNF Cost Reports.
Housing Options: 1 Bed / 2 Bed Apartments
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Jeffrey R. Williams is an experienced executive with a distinguished career in financial services and education across Greater China. He was the inaugural Executive Director and General Manager of Harvard Center (Shanghai) Co., Ltd., Harvard University’s base of operations in China. Jeff has held senior roles at Citibank, American Express, and Standard Chartered Bank, and serves as an advisor and director for multiple organizations in Asia.
1.8 miles from city center
Estimated distance in miles from Bedford's city center to Carleton-Willard Village's address, calculated via Google Maps.
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Carleton-Willard Village is located in Bedford, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| The Leonard Florence Center |
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| Carleton-Willard Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Carleton-Willard Village has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
Yes — there are 6 photos of Carleton-Willard Village in the photo gallery on this page.
Carleton-Willard Village is located at 100 Old Billerica Road, Bedford, MA 01730.
(781) 275-8700 will put you in contact with the team at Carleton-Willard Village.
Yes — Carleton-Willard Village is a CMS-certified provider of Medicare and Medicaid.
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