Valley Healthcare Center

Valley Healthcare Center is a Nursing Home in California

Valley Healthcare Center is a Nursing Home in California

Valley Healthcare Center

1680 N Waterman Ave, San Bernardino, CA 92404 View Map

Valley Healthcare Center is a Nursing Home in California

Valley Healthcare Center is a Nursing Home in California

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Overview of Valley Healthcare Center

Conveniently located near trusted hospitals like Loma Linda University Medical Center and Community Hospital of San Bernardino in San Bernardino, CA, Valley Healthcare Center is an esteemed community that offers short-term and long-term care. Featuring 109 cozy and specially designed accommodations, the community ensures comfort and safety, especially with top-notch care and assistance tailored to residents’ special needs. Medicare is also accepted in the community, easing residents’ financial challenges.

With state-of-the-art amenities and innovative approaches, residents keep peace of mind and enjoy the highest quality of life. The community also offers continued care from home to ensure a worry-free recovery. Mealtimes are also something to look forward to, with delightful and healthy meals catering to residents’ dietary needs and preferences. Find the care you need with the community’s wide range of care and round-the-clock assistance.

909-886-5291

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.18/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 113

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 80.4%
Residents per day (avg) 190
Occupancy rate
80.4%
Residents per day (avg)
190

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

26% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$31.3M
Operating loss
-$2.5M
Proprietary home Other
Home revenue
$31,328,613.00
Operating loss
$-2,516,773.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.4M
33.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$23.4M
Total costs $33.8M
Walk Score
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 56389

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private / 3 Bed Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Health Programs icon

Health Programs

Types of Care at Valley Healthcare Center

Nursing Home
Contact Valley Healthcare Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Nursing Homes around San Bernardino County
Arrowhead Springs Healthcare Center
SNF

Nursing Homes 24/7 care needed

San Bernardino
119
No
-
69
SANCHEZ GONZALEZ, YAMALIEL
87.3%
$19,659,991.00
$7,377,247.00
37.5%
106.50
5/5
4.5628
4/5
4/5
5/5
Private / Semi-Private Rooms
Highland Palms Healthcare Center
SNF

Nursing Homes 24/7 care needed

Highland
99
No
A+
57
SIVAPALAN, SIVAKAMI
93.2%
$26,652,256.00
$7,129,881.00
26.8%
91.50
5/5
3.1704
4/5
2/5
5/5
Private Rooms
Grand Terrace Health Care Center
SNF

Nursing Homes 24/7 care needed

Grand Terrace
59
No
-
67
-
90.5%
$10,440,299.00
$4,433,593.00
42.5%
51.30
4/5
4.1117
4/5
3/5
4/5
Private / Semi-Private Rooms
Loma Linda Post Acute
SNF

Nursing Homes 24/7 care needed

Loma Linda
83
No
-
39
CHANCELLOR HEALTH CARE INC
79.7%
$6,389,080.00
$2,358,380.00
36.9%
78.50
4/5
3.8491
4/5
3/5
3/5
Semi-Private Rooms
Valley Healthcare Center
SNF

Nursing Homes 24/7 care needed

San Bernardino
202
No
A+
60
VALE HOLDING COMPANY LLC
80.4%
$30,281,364.00
$10,424,406.00
34.4%
189.90
4/5
4.1836
3/5
4/5
5/5
Private / Semi-Private / 3 Bed Rooms

Places of interest near Valley Healthcare Center

Address 2 miles from city center

Address 1680 N Waterman Ave, San Bernardino, CA 92404

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

402
Total Staff
143
Employees
259
Contractors
71,949
Total Hours (Quarter)
99
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse257.3 Yes
Licensed Practical Nurse928.3 Yes
Certified Nursing Assistant2588 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
379 staff
8hs shift avg
Physicians & Practitioners
3 staff
7.7hs shift avg
Therapy Services
6 staff
7.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
8hs shift avg
Dietary Services
9 staff
7.9hs shift avg
Other Services
3 staff
7.5hs shift avg
Contractor Analysis
31.5%
of total hours from contractors
22,637 contractor hours this quarter
Licensed Practical Nurse: 66 Certified Nursing Assistant: 179 Registered Nurse: 10 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 2 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7917925843,82391100%8
Licensed Practical Nurse26669214,26791100%8.3
Registered Nurse1510254,53591100%7.3
Other Dietary Services Staff8082,01291100%7.9
RN Director of Nursing4041,7226673%7.9
Dental Services Staff3039487077%7.5
Speech Language Pathologist2028527785%6.7
Clinical Nurse Specialist2026396268%7.5
Physical Therapy Assistant0225207380%6.4
Dietitian1015126470%8
Nurse Practitioner1014886167%8
Occupational Therapy Aide1014886167%8
Respiratory Therapy Technician0114886167%8
Administrator1014725965%8
Qualified Social Worker0111832325%8

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Jul 2025)

8
Inspections
45
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.62
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
42
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
27% of total
Pharmacy Services
9
20% of total
Resident Rights
6
13% of total
Environmental
4
9% of total
Abuse, Neglect & Exploitation
3
7% of total
Infection Control
2
4% of total
Citation Sources
Standard Inspections 37
Complaint Investigations 8
State Comparison (CA)
Citations
45
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 25, 2025 E EnvironmentalF0912 Corrected
Jul 25, 2025 D EnvironmentalF0919 Corrected
Jul 25, 2025 E Infection ControlF0880 Corrected
Jul 25, 2025 E NutritionF0812 Corrected
Jul 25, 2025 E PharmacyF0761 Corrected
Jul 25, 2025 E Quality of CareF0687 Corrected
Jul 25, 2025 D Quality of CareF0689 Corrected
Jul 25, 2025 D Quality of CareF0740 Corrected
Jul 25, 2025 D Quality of CareF0745 Corrected
Jul 25, 2025 E Quality of CareF0791 Corrected
Jul 25, 2025 D Care PlanningF0655 Corrected
Jul 25, 2025 D Resident RightsF0552 Corrected
Jul 25, 2025 E Resident RightsF0584 Corrected
Jul 25, 2025 D Resident RightsF0585 Corrected
Apr 09, 2025 D Quality of CareF0790 Corrected
Nov 15, 2024 E Care PlanningF0658 Corrected
Jun 27, 2024 D PharmacyF0755 Corrected
May 23, 2024 B EnvironmentalF0912 Corrected
May 23, 2024 E NutritionF0812 Corrected
May 23, 2024 F PharmacyF0755 Corrected
May 23, 2024 E PharmacyF0756 Corrected
May 23, 2024 E PharmacyF0759 Corrected
May 23, 2024 E Quality of CareF0677 Corrected
May 23, 2024 D Quality of CareF0697 Corrected
Dec 20, 2023 D Abuse/NeglectF0600 Corrected
Dec 20, 2023 D Quality of CareF0687 Corrected
Dec 20, 2023 D Care PlanningF0656 Corrected
Aug 30, 2023 D Abuse/NeglectF0600 Corrected
Aug 30, 2023 E Abuse/NeglectF0609 Corrected
Aug 02, 2022 B EnvironmentalF0912 Corrected
Aug 02, 2022 E Infection ControlF0880 Corrected
Aug 02, 2022 E Nursing ServicesF0726 Corrected
Aug 02, 2022 E NutritionF0812 Corrected
Aug 02, 2022 E PharmacyF0755 Corrected
Aug 02, 2022 D PharmacyF0756 Corrected
Aug 02, 2022 E PharmacyF0759 Corrected
Aug 02, 2022 E PharmacyF0761 Corrected
Aug 02, 2022 D Quality of CareF0677 Corrected
Aug 02, 2022 D Quality of CareF0687 Corrected
Aug 02, 2022 E Quality of CareF0692 Corrected
Aug 02, 2022 D Care PlanningF0656 Corrected
Aug 02, 2022 D Care PlanningF0842 Corrected
Aug 02, 2022 D Resident RightsF0561 Corrected
Aug 02, 2022 D Resident RightsF0580 Corrected
Aug 02, 2022 B Resident RightsF0582 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Mariner Healthcare
Resident Census by Payment Source
188 Total Residents
Medicare 4 (2.1%)
Medicaid 164 (87.2%)
Private Pay/Other 20 (10.6%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
4.8 Score
28% better than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
6.0 Score
47% better than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
4.3%
Lost Too Much Weight
5.5%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.0%
Falls with Major Injury
1.4%
Pneumococcal Vaccine
99.9%
Antipsychotic Use
15.8%
Walking Ability Worsened
9.1%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
3.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
4.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
100.0% 6% better than avg California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg California: 1.5%
Influenza Vaccine
100.0% 7% better than avg California: 93.2%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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